Hello Melissa, Thank you for choosing our hotel for your stay. We strive for cleanliness and are glad you found our accommodations satisfactory in that regard. We apologize for any inconvenience caused by the closed pool and any issues with the TV. We appreciate your feedback on the pillows and will take it into consideration. We're pleased to hear that the mattress and blankets provided a comfortable experience. We apologize for any inconvenience caused by the lack of plugs near the bed. Our team will review your feedback to see how we can improve.

Hello Jennifer, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team takes reports of pests seriously and we understand that this can be a distressing situation for our guests. We will review our internal processes to ensure that these concerns are addressed appropriately in the future. Regarding the condition of the furniture, we appreciate you bringing this to our attention and we will be looking into it further. Your comments regarding the water pressure and temperature will also be reviewed by our maintenance team. We apologize for any impact this had on your overall comfort. Your feedback is important to us and we appreciate the opportunity to improve.

Hello TONYA, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered. We take your concerns seriously and have shared your feedback with our team for further review. We strive to provide a comfortable and safe environment for our guests and regret that we fell short on this occasion. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for a better experience.

Hello Micha,We are delighted to hear that you had an excellent stay with us! Our team works hard to ensure that our guests have a wonderful experience. We look forward to welcoming you back in the future!

Hello Daniel,Thank you for your kind words! We're thrilled to hear that our staff was respectful and friendly, and that you had a good experience with us. We look forward to welcoming you back next time you're in Louisville!

Hello Ashley,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

Hello Daryl ,We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

Hello Euwonna,We appreciate that you've taken the time to share with us regarding our front desk. We hope to see you again and that you will be truly impressed with our continued improvements.

Hello Nicole, We apologize for any inconvenience caused during your stay. Please let us know the details of your experience so that we can assist you further.

Hello Dave, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello Matt,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

Hello charles,Thank you for sharing your experience. We truly appreciate the insight regarding our clerk. I hope that we will impress you with exemplary service during future visits.

Hello Lloyd,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

HI Stacey,We’re happy to hear from you and glad to know you enjoyed your stay overall. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again.

Hi Trasa,It is wonderful to learn that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. I am happy to know we met your expectations with our friendly services and the cleanliness of our guest rooms. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.

Dear Guest,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

Hi Liz,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

Hello Jennifer,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

Hello Jeffrey,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

Hello John,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

Hello Clement, It was our privilege to earn your business and we hope to host you again on your next trip.

Hello paula, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

Hello Josh, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

Hello Natverlal,Thank you for sharing this honest review and feedback about our location. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

Hello Johni,We can't thank you enough for sharing your feedback with regards to our staff and your comments about our bed. Your voice is very valuable to us and we hope you will return on your next travels.

Hello Beata, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hello Janet, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

Hello Amanda, It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

Hello Priscilla,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

Hello Tamika, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

Hello Stephen, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.,

Hello Bruce, We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our pool. I hope that we will impress you with exemplary service during future visits.

Hello Mark Andrew, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

Hello James, Thank you for taking the time to give us your feedback, we thank you for your insights regarding our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!

Hello Ray, We appreciate the comments, especially with regards to your opinion of our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

Hello Monique,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

Hello Debriell, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

Hello kenika, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff and also our location. We hope to someday have another opportunity to host your stay.

Hello Amanda,We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

Thank you for sharing this honest review and feedback about our hotel. We hope to see you again in the future.

Guest satisfaction is our number one objective so we really appreciate the input regarding our breakfast as well as our room. We hope to see you again and that you will be truly impressed with our continued improvements.

We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our service. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

We appreciate that you've taken the time to share with us regarding our service. We hope to see you again in the future. Thank you for your valuable business.

Thank you for sharing this experience with us. We truly value you feedback with regards to our toilet and sink. Guest comments such as yours help us to continuously improve. Thank you for your business.

We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our location. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our room. We hope to see you again to provide you with an exceptional level of service and hospitality.

Thank you for being a valued guest and for providing us the feedback regarding our bed and also our rate. Guest comments such as yours help us to continuously improve. Thank you for your business.