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Reviews of Cross Keys Inn

3.5 out of 5
Cross Keys Inn
Cross Keys Inn, Selkirk, Scotland

Reviews

9.8

Exceptional

Rating 10 - Excellent. 12 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald Anthony Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint Inn and bar/restaurant in the countryside of Scottish Borders. Highly recommend . Wonderful staff and town folk.
Stayed 1 night in Apr 2024
Response from Cross Keys Inn on 1 May 2024
Thank you so much for the feedback Donald -we're delighted you enjoyed your stay with us and wish you a very happy time on the rest of your trip!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, staff are super friendly
Stayed 1 night in Apr 2024
Response from Cross Keys Inn on 27 Apr 2024
Thank you so much Jessica - we're delighted you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cosy and welcoming. Beds very comfortable and everything clean Would definitely recommend
Stayed 1 night in Oct 2023
Response from Cross Keys Inn team on 6 Nov 2023
Thank you so much for your review and recommendations! We hope you come back and stay with us again one day.

8/10 Good

Andrew

Stayed 1 night in Oct 2023
Response from Cross Keys Inn team on 6 Nov 2023
Thank you!

10/10 Excellent

Christos

Stayed 2 nights in Sep 2023
Response from Cross Keys Inn team on 6 Nov 2023
We're delighted you enjoyed your stay and thank you so much for your review!

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally good Inn in picturesque village
The best thing about this place (and everything was excellent) were the staff who could not do enough to accommodate us and our two dogs. From making the booking, to finding a table to eat on a busy Friday night. The staff were all super friendly and welcoming. Food was top notch with myself having beef bourguignon and partner having kedgeree. Both very tasty. Room was clean and bed was comfortable with enough room for our two staffies. We were just passing and it was a convenient place for us to break up our journey, but if you like to go walking and cycling there are good treks and roads nearby.
Stayed 1 night in Sep 2023
Response from Cross Keys Inn team on 25 Sept 2023
Thank you so much - it was our pleasure to host you and your dogs - so pleased you found us and enjoyed your stay and hopefully we'll welcome you back one day!

10/10 Excellent

David

Stayed 1 night in Sep 2023
Response from Cross Keys Inn team on 8 Sept 2023
Thanks David! We're delighted you enjoyed your stay, it was a pleasure to meet you :-

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, Warm welcome from the owner very knowledgeable of the area, Fantastic choices food and beers. Great location for walking cycling camping
Stayed 2 nights in Aug 2023
Response from Cross Keys Inn team on 5 Sept 2023
Thank you so much for your review Jason, brilliant to hear you enjoyed your trip to the Scottish Borders to its fullest!

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had two nights at the Cross Keys. It’s a very relaxing place. The food was delicious and all the staff very pleasant and helpful. Communication between us and the pub very good. Only issue for us was having a room without a shower but otherwise the rooms were lovely. Will definitely stay again.
Stayed 2 nights in Jul 2023
Response from Cross Keys Inn team on 2 Aug 2023
Thank you for review Gail - we're so pleased you enjoyed your stay and look forward to welcoming you back!

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
The owners were very welcoming. Couple of very small issues at dinner forgetting our side and giving us the wrong ice cream with dessert but they were lovely and accommodating and offered us replacement ice cream. Food was tasty and fresh. Room was spotless and cosy
Stayed 1 night in Jul 2023
Response from Cross Keys Inn team on 2 Aug 2023
Thank you Sam for being so understanding about the wee mishaps with your meal, but we're happy to hear you enjoyed your stay with us and would love to see you back one day!

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a brilliant little discovery!
Like ‘home from home’ with an effortless boutique-chic feel that was authentically relaxing and homely. Staff are super welcoming and friendly. Went above and beyond on every level. Thanks to the manager Danielle and her team for a great stay. I’ll be returning as soon as I can:)
Stayed 2 nights in Jul 2023
Response from Cross Keys Inn team on 4 Jul 2023
Thank you for your lovely feedback Angela! It was our absolute pleasure to meet you and welcome you to our wee inn. We're thrilled you found us and can't wait to welcome you back one day!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very good food excellent and staff friendly and helpful. Thank you
Stayed 1 night in Jun 2023
Response from Cross Keys Inn team on 25 Jun 2023
Thank you for your review - it means a lot to the team when we know our guests have had an excellent stay. Hopefully see you again!