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Reviews of The Wishingwell

3 out of 5
The Wishingwell
Oakney Wood Rd, Selby, England

Reviews

7.4

Good

Rating 10 - Excellent. 66 out of 288 reviews" "
Rating 8 - Good. 116 out of 288 reviews" "
Rating 6 - Okay. 68 out of 288 reviews" "
Rating 4 - Poor. 24 out of 288 reviews" "
Rating 2 - Terrible. 14 out of 288 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jan

Travelled with family and small children, Travelled with partner
I had read some awful reviews about the Wishing Well but our family booked 3 rooms, one was a family room. All were basic but all were spacious and clean. The staff were friendly and welcoming. We didnt eat here but did use the bar which looked as if it had been recently updated.
Stayed 1 night in Mar 2024
Response from Nightporter on 14 Mar 2024
Glad you enjoyed your stay

2/10 Terrible

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here when visiting my mum. Staff are very friendly and helpful.
Stayed 1 night in Feb 2024
Response from Nightporter on 5 Mar 2024
Glad You Enjoyed Your Stay

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
high level of service.
pleasantly surprise at the level of service. can't fault it at all.
Stayed 3 nights in Jan 2024
Response from Nightporter on 5 Mar 2024
Thank You Very Much For Your Response

8/10 Good

Carrie

Stayed 1 night in Jan 2024
Response from Nightporter on 25 Jan 2024
So Happy You Enjoyed Your Stay With Us And Was Impressed With Your Feedback xx

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nightporter on 20 Dec 2023
Thanks for your feedback! We're so pleased you enjoyed your stay and we look forward to seeing you again David.

2/10 Terrible

Edward

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Nightporter on 11 Dec 2023
We are sorry you did not enjoy your stay here with us.

2/10 Terrible

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We arrived the room key didn’t work went back to reception got another card still had problems with it got in after 20 try’s I booked a double room got 2 single beds one bed was broken and they used a mattress in bed base to hold it up one skinny pillow , tv didn’t work all units are dated and egpealing off
Stayed 1 night in Dec 2023
Response from Nightporter on 5 Dec 2023
We're sorry you did not enjoy your stay here with us.

10/10 Excellent

Christopher

Stayed 1 night in Nov 2023
Response from Reception Team on 20 Dec 2023
Thank you for your feedback!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were brilliant they sorted my problem out i woud definitely recommend this hotel
Stayed 1 night in Nov 2023
Response from Reception Team on 20 Nov 2023
Nice To Hear Your Feedback

8/10 Good

Lucy

Stayed 1 night in Oct 2023
Response from Nightporter on 16 Oct 2023
We're so happy you enjoyed your stay here with us! thanks for your feedback.

2/10 Terrible

Paul

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor
The room smelt of smoke! The road noise was awful. The mattress was so thin you could feal every spring and that smelt of smoke. Room 36 needs a deep clean and better windows. How every manages this hotel (room) needs re training!!!!
Stayed 1 night in Oct 2023
Response from Nightporter on 12 Oct 2023
Sorry To Hear You Found Your Stay With Us Not Very Well I Will Relay Your Views To Our Management Team

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service good hotel quiet very nice would recommend
Stayed 2 nights in Sep 2023
Response from Reception Team on 26 Sept 2023
Thanks for your feedback! we're so glad you enjoyed your stay here with us. We look forward to seeing you again.

4/10 Poor

Anita

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Happy campers.
The check in was done by a sad person who thought thd end of the day was closer but realised she had yo come back thd next day. The rooms were clean and well laid out. The furniture looked from the 60s and was in a state of disrepair from that decade as well. The beds were like a trampoline, soft and so bouncy my wife nearly hit the roof when sitting down. Carpet looked better than a dogs dinner but not by much. The single ply toilet paper allowed me to give myself a prostate exam. We asked for a double bed but got two singles, just like the first time i visited the wife's parents, thanks for that memory. Overal, an expensive experience, one which we will not repeat unless the Russians invade and force us to.
Stayed 1 night in Sep 2023
Response from Nightporter on 26 Sept 2023
Sorry To Hear You Never Enjoyed Your Stay Your Views Will Be Relayed To Our Management Team

6/10 Okay

Ian

Stayed 2 nights in Sep 2023
Response from Reception Team on 22 Sept 2023
Thanks for your feedback!

2/10 Terrible

IAN

Stayed 1 night in Sep 2023
Response from Nightporter on 11 Sept 2023
Sorry We Never Came To Your Level We Are Going To Have Some Improvements In The Very Near Future

2/10 Terrible

Jordan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
The room felt grubby and dated. The carpet had stains all over it. The bathroom had a strange smell. The mattress was the worst mattress I’ve ever slept on in my life. Felt like it was found in a skip. The windows don’t keep any noise out so all I could hear was cars and people downstairs at the bar. Stayed for a few nights and would never stay again.
Stayed 5 nights in Aug 2023
Response from Reception Team on 3 Sept 2023
Sorry You Found Your Stay Not Enjoyable Will Pass Your Views To The Management.

8/10 Good

John

Bedroom was fine but traffic noise was a real issue.
Stayed 1 night in Aug 2023
Response from Reception Team on 30 Aug 2023
Thank you for your feedback! We're sorry that the traffic made an impact for your stay.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Reception Team on 28 Aug 2023
Thank you for your feedback

4/10 Poor

Kenneth

Disliked: Property conditions & facilities
Disappointing condition
Had to request to move rooms as our original room had a strange odour was told that the room had a smoking charge on it the night before and the odour was from what was used to disinfect the room,the receptionist moved us with no problem but surely the room should not have been allocated until the odour had gone the replacement room was better as there was no odour but had to request a plug hole plug for the wash basin the toilet roll holder was hanging off the wall plus the curtains were hanging off the track we stayed in the hotel a few years ago and feel it has gone down hill and needs some money spent on it
Stayed 2 nights in Aug 2023
Response from Nightporter on 22 Aug 2023
Sorry Your Stay Did Not Match The Last Visit But Will Follow Your Findings To Our Housekeeping Dept.

4/10 Poor

Pete

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Tired scruffy property in need of refurbishment. Restaurant service poor due to lack of staff.
Stayed 1 night in Aug 2023
Response from Reception Team on 6 Aug 2023
We are very sorry you didn't enjoy your stay with us. Your views have been noted to management.

8/10 Good

Craig

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Nightporter on 2 Aug 2023
Thanks for your rating. Were so happy you enjoyed your stay with us and hope to see you again soon!

2/10 Terrible

Terry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was tired and not clean.the bathtap was defective. In the morning we were advised that breakfast would be an hour to wait due to staff shortage.the staff were unhelpful and were not interested when asked about the above. Quite simply a substandard hotel.
Stayed 1 night in Jul 2023
Response from Nightporter on 24 Jul 2023
Sorry You Found The Hotel Substandard I Will Relay Your Comments To Management

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Clean and comfortable but basic
The rooms were clean and comfortable, but basic. The carpets in the corridors are worn and tired, which let it down as an overwll impression. Restaurant and bar was welcoming and plenty of variety to eat.
Stayed 1 night in Jul 2023
Response from Nightporter on 22 Jul 2023
Your Views Have Been Noted Thanks For Visiting

6/10 Okay

Philippe

Liked: Room comfort
Stayed 3 nights in Jul 2023
Response from Nightporter on 22 Jul 2023
Sorry Your Stay Was Not Enjoyed

6/10 Okay

Peter

Travelled with partner
Disliked: Property conditions & facilities
THE ROOM WAS VERY BASIC AND THE FULL ENGLISH BREAFAST WAS TERRIBLE. THE BACON WAS HARD AND PLASTICLY,SAUSAGE TASTELESS,MUSHROOMS WHERE TINNED AND COFEE INSTANT. FOR £10 IT WAS A RIP OFF
Stayed 1 night in Jul 2023
Response from Nightporter on 18 Jul 2023
Sorry You Found It Basic Its The First We Have Heard For Some Time

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
bed bugs
the room we had no.12 needs updating. had to have windows open as no air condition. there is a heater on the wall for winter time. we also fear the bed has bed bugs as both of us had bite marks on our arms and legs. restaurant and bar and breakfast was excellent.
Stayed 2 nights in Jun 2023
Response from Nightporter on 20 Jun 2023
Your Findings Are Being Put To Our Housekeeping Staff

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
Adaquate
The wishing well is a very basic hotel. I had the suite, which was clean. The room was large, basic, and well worn and dated. The bathroom was modern, with good water power, it was large but sparse. Good towels The mattress was of poor quality, being able to feel the springs. I had to sleep on the duvet doubled up.
Stayed 1 night in Jun 2023
Response from Nightporter on 20 Jun 2023
We Are Sorry You Did Not Find The Room To Your Liking

10/10 Excellent

Kenneth

Stayed 1 night in Jun 2023
Response from Nightporter on 20 Jun 2023
Glad You Enjoyed Your Stay

10/10 Excellent

Gary

Stayed 1 night in Jun 2023
Response from Nightporter on 12 Jun 2023
So Glad You Enjoyed Your Stay

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
3 star performs as 5
It's a 3 star hotel with 5 star friendliness and service. The furniture is functional but not fresh anymore (e.g. veneer broken or missing).
Stayed 2 nights in Jun 2023
Response from Nightporter on 12 Jun 2023
Sorry You Found The Furniture In That State Will Pass On To Our Handyman

10/10 Excellent

Richard

Stayed 1 night in May 2023
Response from Nightporter on 31 May 2023
Glad You Enjoyed Your Stay

4/10 Poor

paul

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Nightporter on 31 May 2023
Sorry We Were Not To Your Liking

2/10 Terrible

Mike

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and unhygienic.poor service and horrible food.I was up all night being sick. Never stay there again.
Stayed 1 night in Apr 2023
Response from Nightporter on 20 Apr 2023
Sorry You Found Your Stay Very Poor

10/10 Excellent

Martin

Stayed 1 night in Mar 2023
Response from Nightporter on 3 Apr 2023
Glad You Enjoyed Your Stay With Us

4/10 Poor

Arpan

Business traveller
Disliked: Cleanliness, property conditions & facilities
Positives: spacious room. Helpful reception. Ample parking. Negatives: Bedsheet torn. Carpets not clean. Toilet roll holder coming off the wall. separate taps with hot and cold water in basin not convenient. Floor creaking. Not value for money.
Stayed 1 night in Mar 2023
Response from Nightporter on 18 Mar 2023
Sorry We Did Not Meet Your Expectations

10/10 Excellent

Susan

Stayed 2 nights in Mar 2023
Response from Nightporter on 18 Mar 2023
Thanks For Your Response

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Stayed 3 nights in Feb 2023
Response from Nightporter on 2 Mar 2023
Sorry You Never Enjoyed Your Stay With Us

8/10 Good

Richard

Stayed 1 night in Jan 2023
Response from Nightporter on 22 Jan 2023
Glad You Enjoyed Your Stay With Us

8/10 Good

Ian

Stayed 1 night in Jan 2023
Response from Nightporter on 12 Jan 2023
Glad You Enjoyed Your Stay With Us

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Our stay was a pleasant experience. Friendly staff and clean room.
Stayed 1 night in Dec 2022
Response from Nightporter on 19 Dec 2022
Nice You Enjoyed Your Stay With Us

10/10 Excellent

Robert

Stayed 1 night in Dec 2022
Response from Nightporter on 19 Dec 2022
Nice You Enjoyed Your Stay With Us

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Nightporter on 4 Dec 2022
Glad You Enjoyed Your Stay

8/10 Good

Joseph

Stayed 2 nights in Sep 2022
Response from Nightporter on 1 Oct 2022
Nice To Hear You Enjoyed Your Stay

8/10 Good

craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Nightporter on 25 Sept 2022
Glad You Found Us Acceptable And Thanks For your Feedback

8/10 Good

Adele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trio
Great location, picked the Wishing Well as close to where I was working. Very friendly and helpful staff from reception to bar staff will be staying again
Stayed 3 nights in Sep 2022
Response from Nightporter on 14 Sept 2022
Thanks For Your Response

6/10 Okay

Sue

Stayed 1 night in Aug 2022

6/10 Okay

Stuart

Liked: Cleanliness, staff & service
Not as described
Our room (No 1) was a standard room advertised with air conditioning/climate control, wifi and a hair dryer. It had none of these and only 1 pillow on one of the beds although this was quickly rectified by the helpful receptionist. Fortunately it wasnot as hot as it has been of late. Although not their fault we also had no phone signal at all on 2 different networks. A good value hotel, somewhere to break a journet not a destination in itself.
Stayed 1 night in Aug 2022
Response from Night Porter on 30 Aug 2022
Sorry You Found Your Stay Not Enjoyable

6/10 Okay

Patricia

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The furnishings and carpets were old and tired. The wardrobe was inadequate, all of my dresses were trailing on the floor because the rail was so low. The tv remote didn't work either
Stayed 2 nights in Aug 2022
Response from Night Porter on 30 Aug 2022
Sorry You Found Your Stay Not Enjoyable

8/10 Good

Tommy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Night Porter on 30 Aug 2022
Sorry You Found Your Stay Not Enjoyable

8/10 Good

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Night Porter on 10 Jun 2022
Glad You Enjoyed Your Stay