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Reviews of Hotel Saranda Palace

3 out of 5
Hotel Saranda Palace
Rruga Arbrit, Lagjia 4, Sarandë, Vlorë County

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 32 reviews" "
Rating 8 - Good. 9 out of 32 reviews" "
Rating 6 - Okay. 4 out of 32 reviews" "
Rating 4 - Poor. 3 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tanja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, facility very clean. 4 stars due to the construction around the hotel
Stayed 4 nights in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and bathroom size. Excellent view from beach front. Breakfast was good with a great variety but seem like you had to eat early as hotel only put out so much. Pool area and swim area had plenty of room and chairs for everyone. There is a cafe down stairs if drinks or coffee is wanted by the beach.
Stayed 3 nights in Sep 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, directly on the sea. We booked a sea view room and had wonderful views for seven nights watching cruise ships on the horizon and yachts coming in to the new harbor area. Breakfast buffet was good and had many selections, however there is no restaurant on-site for lunch and dinner, as listed incorrectly on Expedia. There are many dining options nearby. On-site bar is very convenient (cash-only) and has great views too. You can relax and sunbathe at the pool (many lounge chairs are available) or out on the rocky outcropping that juts out directly on the Ionian sea. The room itself is very modern and clean, however the safe is too small and can be picked up and taken away. Overall a great experience at this hotel.
Stayed 7 nights in Sep 2023

8/10 Good

Florian

Travelled with family
Liked: Staff & service
Nice location, nice pool, needs some work though
The hotel comes with a nice, clean pool (which was never crowded) and a beautiful view towards Corfu. Breakfast is simple but nice and the staff were all friendly. Lots of lunch and dinner options nearby (there is no food except for breakfast at the hotel) We found the beds to be uncomfortable and in the 2 bedroom suites, only one of the rooms has A/C. Some rooms have renovated bathrooms but if you are unlucky like us, the old bathrooms are very run down, nowhere to hang towels and no shower curtains so water goes everywhere. It's okay for a few days in Sarande for a fsmily with kids.
Stayed 5 nights in Aug 2023

4/10 Poor

Tejs

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

4/10 Poor

SEAN

Stayed 3 nights in May 2023
Response from Reservation Team on 19 Jul 2023
Dear Sindre, We are sorry to understand that we haven't meet your expectations. We hope to have the opportunity to welcome you back and charge your opinion. Kind Regards!

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Place to Stay
Nice place, well located with a lovely view. Really helpful desk staff. Nice breakfast.
Stayed 2 nights in May 2023
Response from Reservation staff on 17 May 2023
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

4/10 Poor

gada

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff good location need more renovation from inside rooms, we were not allowed to eat in rooms, we had to pay for our capaccino, tea was cold eggs were cold, the breakfast was beyond average. Same items everyday. The staff made our stay pleasant other than that it was very annoying that we had to have cold food and coffee and tea.
Stayed 5 nights in Jul 2022
Response from Hotel Staff on 20 Jul 2022
Dear Sindre, We are sorry to understand that we haven't meet your expectations. We hope to have the opportunity to welcome you back and charge your opinion. Kind Regards!

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
The Sarande Palace is a great hotel. We stayed in two rooms (one with a side sea view and the other a suite with a full sea view. The view is so splendid I would totally recommend spending a little more for a sea view room. The facilities at the hotel are good. The pool is large and deep. There is a child’s pool as well. There is also access to a private beach and plenty of loungers. But the very best part of the hotel is the staff. They are wonderful. Simply wonderful. The whole hotel is kept spotlessly clean. The only slight downside is that the hotel is 10/15 mins walk from the town centre and the port. But there are some great bars and restaurants near the hotel
Stayed 5 nights in May 2022
Response from Staff on 13 Jun 2022
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

6/10 Okay

Adriana

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from Staff on 28 Sept 2021
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean and in high standard, the location of the hotel is great, staff are very friendly and helpful. Highly recommend!
Stayed 7 nights in Jun 2021
Response from Staff on 6 Jul 2021
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View
We stayed there for one night and was amazing
Stayed 1 night in Jun 2021
Response from Staff on 26 Jun 2021
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

8/10 Good

Angela

Stayed 4 nights in Sep 2019
Response from Staff on 28 Sept 2021
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Saranda Palace Staff on 15 Jul 2019
Thank you for your evaluation. Best regards!

8/10 Good

steven, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok but let down by bedding!
Beautiful newish and very clean hotel. Beds very hard and uncomfortable, shower overflows which is disconcerting but pool is magnificent, bar staff really friendly and accommodating, reasonable cafes close by. Long walk to main town, not central but nice part of town. Good breakfast buffet.
Stayed 2 nights in Jun 2019
Response from Saranda Palace Staff on 17 Jun 2019
Dear Steven, Than you for taking time and leave your review. Your opinion is very important to us. Best regards

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great views!
Really nice hotel with incredible staff. Clean and with good furniture. Highly recommend
Stayed 1 night in Apr 2019
Response from Saranda Palace Staff on 25 Apr 2019
Dear Jorge, Thank you for your kind review. We are so happy that you enjoyed the stay with us. Wishing you all the best!

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel mit Pool
+ Poolanlage tiptop + Zimmer zweckmässig ausgestattet + Restaurant und Market in direkter Nähe + Parking + Balkon mit Aussicht -/+ Frühstück mit Potenzial -/+ Duschbereich im Bad zu klein, so dass Wasser überbordet -/+ Ca. 20min Fussmarsch zur Promenade - Teilweise schmudeliges Inventar (z.B. Liegestühle am Pool)
Stayed 5 nights in Jul 2023
Response from Reservation Team on 28 Jul 2023
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

10/10 Excellent

Joachim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel with friendly staff, perfect location with stunning view. Breakfast was also very nice.
Stayed 14 nights in Jul 2023
Response from Reservation Team on 25 Jul 2023
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

6/10 Okay

Jessica

Stayed 6 nights in Jul 2023
Response from Reservation Team on 19 Jul 2023
Dear Sindre, We are sorry to understand that we haven't meet your expectations. We hope to have the opportunity to welcome you back and charge your opinion. Kind Regards!

8/10 Good

Dag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastisk stab, blide og serviceinnstilte. Strålende beliggenhet, gode solsenger og helt ok bassengbar. Ikke solsenger på stranden kår vi var der, var en uke for tidlig til det.
Stayed 7 nights in May 2023
Response from Staff on 20 May 2023
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

10/10 Excellent

Irina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Receptionistin ist sehr freundlich - vorallem unser kleine Sohn hatte sehr Freude an ihr. Auch die restlichen Mitarbeiter sind sehr freundlich, Frühstück ok, alles sauber, toller Pool, auch für Kleinkinder, grosse und schöne Zimmer, wenig Leute. Strandzugang für Kleinkinder nicht ganz optimal. Alles bestens, können wir (zu viert, Kinder 2 und 4 Jahre alt) sehr empfehlen.
Stayed 4 nights in Jun 2022
Response from Staff on 17 Jun 2022
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

2/10 Terrible

Sindre

Stayed 3 nights in Jun 2022
Response from Reservation Staff on 15 Jun 2022
Dear Sindre, We are sorry to understand that we haven't meet your expectations. Would have been constructive for us to have review written from your part not just an evaluation to better understand the issues. Kind Regards!

8/10 Good

Frigyes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Reservation Staff on 3 Jun 2022
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles sehr sauber, Staff sehr freundlich, in 15 min. An der pronenade und Zentrum von Saranda. Tavernen in der umgebung.
Stayed 5 nights in May 2021
Response from Staff on 12 Jun 2021
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

8/10 Good

Aaron David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Hotel Staff on 7 Oct 2019
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

10/10 Excellent

Stine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from hotel Staff on 8 Sept 2019
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J’ai aimé la proximité à la plage, aux commerces ... la piscine est top et bien entretenu. Personnel disponible et souriant. J’y reviendrai certainement :)
Stayed 7 nights in Jun 2019
Response from Hotel Saranda Palace Staff on 18 Jun 2019
Dear Guest Thank you for your kind review. We really appreciate your feedback. Wishing you all the best! Kind regards,

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oase im Stadtrummel
Wer eine sehr schöne Hotelanlage in Stadtlage sucht, ist hier richtig. Es empfiehlt sich aber, den Blick stets Richtung Meer zu richten.
Stayed 5 nights in May 2019
Response from Hotel Saranda Palace Staff on 30 May 2019
Dear Guest, Thank you for your feedback! We are happy to hear that you have enjoy the stay with us. We appreciate your review and we take in consideration your opinion to improve in our work. Best regards!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great hotel! Only thing which is wierd in such good standard hotel that employees are wearing own clothes not work uniforms. At the breakfast the waiter was wearing LEATHERJACKET.
Stayed 1 night in May 2019
Response from Saranda Palace Staff on 11 May 2019
Dear Guest, Thank you for your feedback! We are happy to hear that you have enjoy the stay with us. We appreciate your review and we take in consideration your opinion to improve in our work. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo albergo sul mare, buona colazione. Non vicino al centro, ci vuole l'auto.
Stayed 2 nights in Apr 2019
Response from Saranda Palace Staff on 2 May 2019
Dear Guest, Thank you for your feedback! We are happy to hear that you have enjoy the stay with us. Best regards

6/10 Okay

marie jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre excellent hôtel moyen
Hôtel bien situé et agréable site front de mer Accueil peu chaleureux Petit déjeuner bien sans plus . Douche fixe
Stayed 2 nights in Apr 2019
Response from Hotel Saranda Palace Staff on 25 Apr 2019
Dear Marie Jose, Thank you for your review! We are so sorry that our hotel was out of your expectations. Hope to have the opportunity to welcome you again doing better! Best regards,