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Reviews of Appart'City Classic Chalon-Sur-Saone

3 out of 5
Appart'City Classic Chalon-Sur-Saone
ZAC Saint Cosme, 23 avenue Victor Hugo, Chalon-sur-Saone, Saone-et-Loire

Reviews

7.6

Good

Rating 10 - Excellent. 136 out of 512 reviews" "
Rating 8 - Good. 205 out of 512 reviews" "
Rating 6 - Okay. 101 out of 512 reviews" "
Rating 4 - Poor. 49 out of 512 reviews" "
Rating 2 - Terrible. 21 out of 512 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Had trouble with hot/cold operation of showet otherwise all good!
Stayed 1 night in Jul 2023

8/10 Good

Carol

Liked: Cleanliness, room comfort
Reasonable budget hotel well equipped and located
Hotel is in residential/business district about 10 mins walk from old town and river. Room was small but well equipped. Kitchen facilities - 2 plate hob, microwave fridge sink and even a small dishwasher. Room had no air con so was very hot at the time we visited. Parking is available below the building at 8 euros per night. There is on street parking nearby but I am not sure if it is free or paid for. Hotel is 1 minutes walk from river or old town.
Stayed 2 nights in Jun 2023

6/10 Okay

Olga

Travelled with family
Liked: Cleanliness
Sufficient
Here are the positives: This hotel is in the heart of the town, a very convenient location. It's relatively clean. Breakfast was nice, and the reception staff was friendly. Our car was at the garage next door for just 7euros per night. The rooms had everything they promised: all necessities. Here are the negatives: the place was really shabby. Everything was old; the carpets were stained and had long lost their original color. The cold incandescent light made you feel like you are in a prison. Our sofa bed was flimsy and screetchy. Zero ambiance and convenience. No night lights. The bathroom was one of those where the whole room is a shower. So, really all the complaints are subjective; depends on your personal understanding of what's nice. This hotel had everything we needed; it just wasn't "nice."
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Stayed 4 nights in May 2021

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very positive and will definatly use Appart'City again.
Stayed 1 night in Aug 2019

8/10 Good

Richard

Liked: Staff & service
Disliked: Room comfort
We eventually stayed for 3 nights it was very pleasant
Stayed 2 nights in Aug 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth making sure you book one of the larger rooms. They are like a small one bed apartment.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

kazuhiro

this room was broken airconditioner winterseason live very stern !
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected, no more to write. It doesn't make any sense to be obliged to put so many characters in this comments field,.............,
Stayed 1 night in Aug 2018

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location
Very light apartment although the second bedroom had no natural light. It was comfortable. The kitchen wasn't well equipped, no mugs, sharp knives, scissors, coffee filter papers. Overall we were very happy with our stay and enjoyed looking round Chalon. On street parking may well prove cheaper than €7 for the Appart City car park.
Stayed 1 night in Apr 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient hotel
Travelling through, so good stopping point, easy to park

6/10 Okay

Naufal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The people at the reception was very friendly. Nevertheless, some probles such as internet access. All paid service including for the internet. Even paid, the internet service need to be improved a lot. Good environment. Near the train station and city centre. many shops and restaurants nearby.

4/10 Poor

Hyejin, Chalon sur Saone

Disliked: Property conditions & facilities, room comfort
Not recommended
Stayed here because of past good experience in Grenoble. Disappointing. Dingy reception, smelly hallways, strange room, uncomfortable bed. No wifi in the room at all!.

8/10 Good

Older couple, South Wales UK

Liked: Cleanliness, staff & service
Central hotel
Arrived just before the reception closed due to delays on autoroute from Paris. Reception was overwhelmed by a coah party from Asia. However Receptionist was courteous and as attentive as she could be.

8/10 Good

Jaket

Liked: Cleanliness, room comfort
Some Hassles
We arrived on a Sunday when the Reception desk is not manned. They have a notice with phone numbers to ring & there is a safe which they give you the code to when you ring, which has a packet with your keys in it. We were there about 1.30pm & because the cleaners were still doing the rooms we couldn't get in till the check-in time of 3pm. There was nowhere safe to leave our bags so we had to sit around the small lobby till then. Once in the room, things were fine.

6/10 Okay

Londoner, UK

Liked: Staff & service
Disliked: Room comfort
a modern hotel, but...
great location opposite train station on a modern square. shopping options - ie food are limited in immediate area. real problem is limited capabilities in wifi and especially no air conditioning. the room are very stuffy and leaving the large window opened created smoke from neighbouring room wafting in on the second stay and noisy conversations from along the wing on the first stay. the sleeping experience was just very poor and you cant wait to get up and leave.

6/10 Okay

John, Ottawa

Disliked: Staff & service, property conditions & facilities
Just OK
Numerous small things were not right with this hotel. In our room the shower head had to be hand-held since the bracket was broken. Door closer was not right. Needs to be upgraded and things fixed.

2/10 Terrible

Lorna, UK and France

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service, unprofessional and unclean.
Awful hotel. The receptionists were so rude and unhelpful. Our room was dirty and appliances broken, grime and scum on the tiles in shower room, half the lights didn't work, no WiFi in room only Ethernet that you have to pay to use, mould/mildew on ceiling, HUGE cobwebs on walls and ceiling, dust on skirting board and surfaces, cooker hob and kitchen sink were filthy too. There was a towel on the floor by the toilet. We booked double and got given twin. We complained to the rude receptionist, who did not apologise at all, they checked room and shrugged us off as they gave new room key. This new room smelt of smoke, again more dust, mildew and cobwebs, kitchen was just a s grimy. The shower had no hook on it as it had snapped off. Then in the early morning builders started using SDS power drills which woke us up. To summarise, they need a visit from Alex Polizzi to sort out cleanliness, customer service training and professionalism. Very Very disappointed by this 'Break'. As you can see i am not at all happy.

8/10 Good

Neil, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over on road trip
Booked this hotel for 6 adults as a road trip stop over, once we found the hotel (out of date sat nav didn't locate well) the reception staff were brilliant, rooms were excellent value for money..

10/10 Excellent

Donald, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, well kept safe environment

6/10 Okay

lorna, france

Disliked: Cleanliness, property conditions & facilities
location good but cleanliness poor
Location good but rooms poor. Our room was not clean and smeltof smoke, I asked previously for special requirements which were ignored by both the hotel and hotels.com which was disappointing.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Never come back

4/10 Poor

Bubble, Australian

Liked: Cleanliness, room comfort
Disliked: Staff & service
Rude staff
We arrived at 10am & could not get into the room until 3pm - no reason except ' thats is the chrck in time' - even though the hotel was not full. We eventually got to our room & it was the wrong room. We had booked a suite & we got a tiny room. We could not open our cases. I went down to reception & the receptionist started arguing that this was the room we had booked. I insisted it was not , she was almost shouting at me. Told me the hotel was full & they couldn't move us. I stood my ground & she then said ' oh it's our mistake we will move you'. No apology for her rudeness. A man came out of a back room, they started talking in French & gesticulating , I kind of knew it was about me & I'm still standing there. They both spoke perfect English. No offer to help move our bags. Never in all my travels have I experienced such blatant rudeness. Appalling. Our suite consisted of two rooms. Much bigger & more comfortable. We booked this hotel as it was 2 minutes from the train station & we needed to catch a train the next morning. Good restaurants around the corner & a short walk to the old town . But I would never return to this hotel .

6/10 Okay

Isaac, OH

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
not good location for the family
Rom was very hot and I could not open the window due to the loud noises.

8/10 Good

CHARLIE, SCOTTS VALLEY, CA

Liked: Cleanliness, staff & service, property conditions & facilities
For the price... pretty alright
THE HOTEL IS CLOSE TO THE TRAIN STATION IN CHALON SUR SAONE... THAT AND THE COST IS WHY WE CHOSE IT... SEMI TYPICAL EUROPEAN HOTEL... SMALL BUT COMFORTABLE WITH A KITCHENETTE SHOULD YOU NEED SUCH A THING... BREAKFAST WAS NOTHING SPECIAL AND FOR THE COST IT PASSED SINCE MOST RESTAURANTS AREN'T OPEN AS EARLY AS I GET UP... THERE MAY BE NICER PLACES BUT THEY COST MORE AND IF YOU JUST NEED A ROOM FOR A DAY OR TWO, THIS SHOULD FILL THE BILL FOR YOU...

8/10 Good

Manny, Florida

Liked: Property conditions & facilities
Not what it seems to be in the pictures
We arrived very early at 10:00 am and the desk clerk told us to return at 3:00 pm. All in French, which was fine, but when we returned at 2:30 pm he spoke very good English??!! Were able to leave our luggage and then take in the town. This being a Sunday, just about the entire town was closed until Monday. I think the hotel manager (desk clerk) could have let us in the room earlier, since there did not seem to be much activity. Next day at breakfast, we only saw three other guests.

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Room comfort
Nice if you like it warm
Air con not working which made the whole experience very uncomfortable. Good location though 10 mins from town centre but the two churches nearby are guaranteed to wake you up with their bells.

8/10 Good

Jane, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appart'City Chalon-sur-Saone
This hotel is very convenient to the train station in Chalon-sur-Saone. Very clean and efficient, the hotel has long term guests in addition to those just staying overnight (kind of like an extended stay in the US) with a small "kitchen" and sleeper sofa for a bed. The city is the starting/ending location for a Viking River Cruise and we stayed here before our cruise. The city is interesting with lots of shops and sites to see. Remember that most cities are closed on Sunday. Found nice places to eat in town and walked everywhere we needed to go. The only shortcoming is that the hotel only has an attendant until 7 pm. After that, one must use the key or enter a password, but we were not told about that. We returned one evening later than that and found ourselves locked out of the entryway. Luckily we figured it out and we able to get up to our room.

6/10 Okay

Christophe, Florida

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
what ya sees is what ya gets
This is a decent little place for not too much money. It's a fifteen minute walk into the older part of town, which is probably great when its not raining. The best thing about this place is the fact that it has a kitchen. If you're doing France on a budget (which you probably are, or you wouldn't be looking at this place), shopping at markets (there's a great one here on Sundays) or even the Monoprix can save you a bundle. The couch unfolds into a bed-very economic use of space, though probably better for the young than the old (I'm in the middle). There's nobody at the front desk at night, though, so if you have any difficulties, you'll have to sort them out yourself. I would say that if you can afford a little more, go elsewhere-if not, this is a passable option.

10/10 Excellent

Keith, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appart City - Chalon Sur Saone
This is a new Appart City (built 2010) and as such everything stlll looks new. The bathroom was beautiful and the kitchen area with fridge (with freezer compartment) two electric hobs, microwave, sink and even a small dishwasher has not had time to be abused by guests. It has a small table and upright chairs which makes eating easy. The sofa bed was already made and was very comfortable. There was even a small balcony. The private parking was underground and felt safe if a little expensive at six euros per day. Internet access was via a cable and cost two euro per day which I consider reasonable. The whole area seems to be under redevelopment and certain areas, particularly stairwells and garage access have still to be finished. The train station is conveniently just across the square but the immediate surrounding area looks a bit rundown. We used this as a stopover on the way back from the Riviera and despite being in the city it is easily accessed from the motorway. Certainly use again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

JeanLuc

Stayed 1 night in Feb 2024

10/10 Excellent

Belmirah

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Didier

Stayed 1 night in Jan 2024

8/10 Good

Muriel

Stayed 1 night in Dec 2023

10/10 Excellent

monique

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Appartement neuf propre calme proche du centre ville
Stayed 1 night in Dec 2023

10/10 Excellent

Elisa.

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Gute Unterkunft in Chalon sur Saone
Recht nahe am Stadtzentrum gelegenes Appartmenthotel. Die Appartements waren sauber und vernünftig ausgestattet. Die Rezeption befindet sich auf der ersten Etage.
Stayed 1 night in Oct 2023

10/10 Excellent

Lionel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

MALIK

Stayed 1 night in Sep 2023

10/10 Excellent

Véronique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Continuer
Stayed 1 night in Sep 2023

10/10 Excellent

Patrice

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Denis

Liked: Cleanliness, room comfort
Sejour agréable
Bien.placé, a 5 minutes des quais avec stationnement pratique à l'extérieur, gratuit. Personnel très agréable. Chambre conforme aux attentes, pas de climatisation mais un ventilateur, donc nuit très chaude par contre. Nous avons demandé un parking sans avoir vu le prix de 8 euros... mais c'était sécurisé et la vouture etait, elle, au frais ! Petit déjeuner dehors au frais, extra. Contents de notre choix au final !
Stayed 1 night in Jul 2023

8/10 Good

Sebastien

Business traveller
Bien situé (place de la gare), insonorisation à revoir (fenêtres récentes mais mal insonorisées donc bruyant) et SDB avec mauvaises odeurs (WC et douche). En dehors de ça, en bon état et confortable.
Stayed 1 night in Jun 2023

10/10 Excellent

Sylviane

Liked: Cleanliness, room comfort
Je recommande cet appart
Le séjour à été très satisfaisant. Le logement est agréable. la chambre est très propre. Le lit impeccable, confort, pas de bruit, bien dormi. Un accès au parking est un point fort. L'accueil rien à dire à dire au top. Je recommande cet établissement. Nous reviendrons l'année prochaine.
Stayed 3 nights in May 2023

8/10 Good

Alexia

Liked: Room comfort
Le nécessaire au juste prix
Etablissement idéalement situé par rapport à la gare. Accueil correct. Appartement petit mais très pratique. Propreté correcte mais forte odeur de nourriture.
Stayed 1 night in Apr 2023

8/10 Good

René

Liked: Cleanliness, room comfort
UNE BONNE FORMULE
J'ai séjourné à plusieurs reprises dans cet appart 'city qui a progressé , les circulations viennent d'être refaites à neuf ; bon rapport qualité -prix .
Stayed 1 night in Apr 2023