This property is located in a very nice area of Sao Paulo, much to do around. Was assigned a room went to the room and checked it out. Again as is typical 50% at All Hotels, the room safe did not work. They room had a bad smoking odor inside. I had to ask for a different room. Next room was "ok" but the bathtub was a problem. It was a jacuzzi type tub in which the sides were really high, I have a bad knee and it was difficult getting in and out of the tub. Breakfast limited selection and again served cold food because of no warming trays. Area around the hotel very nice and relatively safe. Lots of restaurants convenient stores etc. Property even though it is not that old needs to be remodeled. Few chairs in the lobby to sit in and those available are horribly uncomfortable. I would definitely stay again in this "Brooklyn Novo" neighborhood, but not at this hotel again.