Outdoor pool

Reviews of Blue Tree Premium Verbo Divino

3.5 out of 5
Blue Tree Premium Verbo Divino
Rua Verbo Divino, 1323, São Paulo, SP

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 1001 reviews" "
Rating 8 - Good. 302 out of 1001 reviews" "
Rating 6 - Okay. 127 out of 1001 reviews" "
Rating 4 - Poor. 45 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service
Stayed 1 night in Feb 2024
Response from Blue Tree Premium Verbo Divino on 11 Mar 2024
Prezado Victor, Esperamos que a sua experiência tenha sido a melhor possível e que você retorne muitas outras vezes. Cordialmente,Equipe Guest Relations

10/10 Excellent

Victor

Stayed 6 nights in Feb 2024
Response from Blue Tree Premium Verbo Divino on 11 Mar 2024
Prezado Victor, Agradecemos por compartilhar sua avaliação conosco! Ficamos felizes em saber que tenha aproveitado sua hospedagem em nosso hotel.Cordialmente,Equipe Guest Relations

10/10 Excellent

Carolina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, loved the breakfast; very nice people at front desk and bellman.
Stayed 3 nights in Jan 2024
Response from Blue Tree Premium Verbo Divino on 1 Feb 2024
Dear Carolina Thank you for choosing us and for leaving us such a positive review. We hope that the memories of your stay with us are more than special and that we have the opportunity to welcome you again!Sincerely,Guest Relations Team

4/10 Poor

Antonio

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Nov 2023
Response from Hotel Blue Tree Premium Verbo Divino on 20 Nov 2023
Lamentamos por não atender todas as suas expectativas nesta visita, Antonio, gostaríamos de um maior detalhamento do que levou suas decisões nesta avaliação para que todas as medidas cabíveis sejam aplicadas para garantir a qualidade e excelência esperadas em nossos serviços e infraestrutura. Ansiamos ter a oportunidade de recebê-lo novamente e te proporcionar as diretrizes de hospitalidade da família Blue Tree em totalidade!

10/10 Excellent

Amaya

Stayed 1 night in Sep 2023
Response from Blue Tree Premium Verbo Divino on 27 Oct 2023
Prezada Amaya, Agradecemos que tenha dedicado seu tempo para compartilhar sua experiência em nosso hotel. Ficamos muito felizes em saber que gostou de sua estada!Cordialmente,Equipe Guest Relations

10/10 Excellent

Sayury Y

Stayed 2 nights in Aug 2023
Response from Blue Tree Premium Verbo Divino on 24 Aug 2023
Sayury,Trabalhamos muito para oferecer nossos altos padrões de serviço aos nossos hóspedes e é um grande prazer saber que você teve uma ótima experiência conosco. Cordialmente,Equipe Guest Relations

6/10 Okay

Douglas

Stayed 3 nights in Mar 2023
Response from Equipe Blue Tree Premium Verbo Divino on 3 Apr 2023
Prezado Douglas, Nos alegra muito saber que atendemos suas expectativas. Agradecemos que tenha dedicado seu tempo para compartilhar sua experiência em nosso hotel e esperamos em breve ter a oportunidade de recebe-lo novamente.CordialmenteEquipe Blue Tree Premium Verbo DivinoCoordenador de Recepção

8/10 Good

Maria Gabriela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice clean property in a nice are of Sao Paulo. There is not much around in terms of cafes, restaurants and night life, but it was close to the convention centre so I chose it. It has the longest hallways ever. If you get a room at the back you have to walk for a long time with your luggage to reach it. Best to ask for a room close to the elevators.
Stayed 2 nights in Mar 2023
Response from Equipe Blue Tree Premium Verbo Divino on 13 Mar 2023
Prezada Maria,Lamentamos pelos desapontamentos durante sua hospedagem e por não termos conseguido atender todas as suas expectativas nesta ocasião.Agradecemos que tenha dedicado seu tempo para compartilhar sua experiência em nosso hotel e sem dúvida direcionaremos suas observações às áreas mencionadas e buscaremos soluções para todos os pontos levantados. Seguimos a disposição para qualquer outro esclarecimento e esperamos ter a oportunidade de recebe-la novamente.CordialmenteFelipe AraújoCoordenador de Recepção

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Hotel Blue Tree Verbo Divino on 3 Jan 2023
Prezado LuisNos alegra muito saber que atendemos suas expectativas. Agradecemos que tenha dedicado seu tempo para compartilhar sua experiência em nosso hotel e esperamos em breve ter a oportunidade de recebe-lo novamente.CordialmenteFelipe Araújo Coordenador de Recepção

10/10 Excellent

Kai

Stayed 3 nights in Oct 2022

6/10 Okay

annette

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Could be better
Rooms are big and location convenient. However, the interior is dated and we had the impression that it was not very clean (which might come from the unrenovated interior).
Stayed 5 nights in May 2022
Response from Equipe Blue Tree Premium Verbo Divino on 10 May 2022
Agradecemos por sua avaliação, sua opinião é muito importante para nós. Atenciosamente, Felipe Araujo, Coordenador de Recepção.

10/10 Excellent

Mostafa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, could use more cleaning though, The staff are nice
Stayed 1 night in Jan 2022
Response from Equipe Blue Tree Premium Verbo Divino on 26 Jan 2022
Agradecemos por sua avaliação e hospedagem. Até a próxima visita! Atenciosamente, Felipe Araujo. Coordenador de Recepção.

8/10 Good

paul

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2021
Response from Equipe Blue Tree Premium Verbo Divino on 26 Jan 2022
Agradecemos por sua avaliação e hospedagem. Até a próxima visita! Atenciosamente, Felipe Araujo. Coordenador de Recepção.

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good expeirience
Was a good experience as usual.
Stayed 2 nights in Nov 2021

10/10 Excellent

Peter

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel in quiet area.
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Marina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Dorival

Business traveller
Liked: Cleanliness
Expensive parking
Stayed 1 night in Mar 2021
Response from Equipe Blue Tree Premium Verbo Divino on 30 May 2021
Prezado Sr. Dorival, Agradecemos por sua colaboração em compartilhar conosco as impressões acerca de sua recente estada no Blue Tree Premium Verbo Divino. Sua avaliação é fundamental para o contínuo aprimoramento de nossos serviços e instalações. Estamos à disposição ao que se fizer necessário, e desejamos ter a oportunidade de nos reencontrar novamente. Cordialmente,

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities
very little English spoken - room service menu only in Portugese - no coffee in room - room cleaned ony every other day
Stayed 19 nights in Apr 2021
Response from Equipe Blue Tree Premium Verbo Divino on 18 May 2021
Prezado Hóspede. Nossa equipe agradece por sua colaboração em compartilhar conosco as impressões acerca de sua recente estada no Blue Tree Premium Verbo Divino. Sua avaliação é fundamental para o contínuo aprimoramento de nossos serviços e instalações. Lamentamos por não atender suas expectativas com os pontos citados, todos os nossos recepcionistas falam inglês, entretanto, reforçarei com os atendentes do serviço de quarto para continuarmos trabalhando para assim garantir a qualidade esperada em nossos produtos e serviços. Estamos à disposição ao que se fizer necessário, e esperamos ter a oportunidade de revê-lo novamente. Cordialmente,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021
Response from Equipe Blue Tree Premium Verbo Divino on 18 May 2021
Prezado hóspede, Agradecemos por sua colaboração em compartilhar conosco as impressões acerca de sua recente estada no Blue Tree Premium Verbo Divino. Sua avaliação é fundamental para o contínuo aprimoramento de nossos serviços e instalações. Estamos à disposição ao que se fizer necessário, e desejamos ter a oportunidade de revê-lo novamente. Cordialmente,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente staff, wonderful breakfast, very comfortable hotel.
Stayed 4 nights in Mar 2021
Response from Blue Tree Premium Verbo Divino on 21 Mar 2021
Dear Guest, We consider the satisfaction of our clients our primary goal, and your opinion is essential to the continuous improvement and maintenance of the quality of our service. Having guests like you is always delightful to us from Blue Tree Premium Verbo Divino. We hope to be honored with your presence again in a Blue Tree Hotel. Yours truly, Blue Tree Premium Verbo Divino

8/10 Good

Rafael

Liked: Cleanliness, staff & service
Could be better....
Bedroom not ok, water leakage in shower. Refrigerator didn't work good, and a ice bucket costs R$11,00!!!!!!!
Stayed 3 nights in Jan 2021
Response from Blue Tree Premium Verbo Divino Team on 8 Feb 2021
Dear Mr. Rafael Thank you very much for your feedback, we will verified the room to repair those details. Hope we can see you again in future. Keep safe! Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

6/10 Okay

Maicon Rodrigo

Business traveller
Did not like it
Far away from everything. Hated it
Stayed 1 night in Feb 2020
Response from BLUE TREE on 12 Mar 2020
Dear Guest, We consider the satisfaction of our clients our primary goal, and your opinion is essential to the continuous improvement and maintenance of the quality of our service. Having guests like you is always delightful to us from Blue Tree Premium Verbo Divino. We hope to be honored with your presence again in a Blue Tree Hotel. Yours truly, Blue Tree Premium Verbo Divino

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Henrique

Liked: Cleanliness, staff & service, room comfort
Padrão. Achamos o café médio, serviço bom.
Stayed 1 night in Dec 2019
Response from Blue Tree Verbo Divino on 26 Dec 2019
Prezado Sr. Henrique, Nossa equipe agradece por sua colaboração em compartilhar conosco as impressões acerca de sua recente estada no Blue Tree Premium Verbo Divino. Sua avaliação é fundamental para o contínuo aprimoramento de nossos serviços e instalações. Estamos à disposição ao que se fizer necessário, e esperamos ter a oportunidade de revê-lo novamente. Cordialmente, Equipe Blue Tree Premium Verbo Divino

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
It was really good that the personal speak in English. But the room doesn’t have air conditioning with hot air and I call to ask for extra blankets and they told me that he was the only one in charge and he couldn’t send me a person with the blanket. It was... really?? My floor has like a 100 rooms and they have one guy at night for ALL the hotel. That was awful. I slept very badly that night.. maybe i misunderstood and in the description it is explicit that is only for cold air.. but. How would I can imagine that a 3,5 star hotel doesn’t have a hater or something. There are other hotel near it, that you pay the same and the commodities are really better!!
Stayed 1 night in Sep 2019
Response from BlueTree on 2 Oct 2019
Dear Guest, We would like to tell you that it was a great pleasure for us to have you here! Your opinion will help us to improve our services, enabling us to assure you will always have the finest treatment at our hotels. We are very sorry about the inconvenient in your stay, what happened is not the standard of our hotel, this way we are already took all necessary actions. We hope to be honored with your presence again in a Blue Tree Hotel. Yours truly, Blue Tree Premium Verbo Divino Team

4/10 Poor

Fabiana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old, dusty carpet, not very clean.
Stayed 1 night in Jun 2019
Response from BlueTree on 26 Jun 2019
Dear Guest, We would like to tell you that it was a great pleasure for us to have you here! Your opinion will help us to improve our services, enabling us to assure you will always have the finest treatment at our hotels. We hope to be honored with your presence again in a Blue Tree Hotel. Yours truly, Blue Tree Premium Verbo Divino Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

DS, Chicago, US

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great basic hotel. Clean, affordable, helpful staff, great value! Highly recommend.
Stayed 5 nights in Apr 2019
Response from BlueTree on 16 May 2019
Dear Guest, We would like to tell you that it was a great pleasure for us to have you here! Your opinion will help us to improve our services, enabling us to assure you will always have the finest treatment at our hotels. We hope to be honored with your presence again in a Blue Tree Hotel. Yours truly, Blue Tree Premium Verbo Divino Team

6/10 Okay

George

Liked: Staff & service
Not impressed
The hotel needs to be remodeled. It looks like it has the original carpet and bathroom fixtures when it was built back in the 70s. The bed was hard and uncomfortable. The breakfast was limited.
Stayed 1 night in Nov 2018
Response from BlueTree on 12 Dec 2018
Dear Guest, We would like to tell you that it was a great pleasure for us to have you here! Your opinion will help us to improve our services, enabling us to assure you will always have the finest treatment at our hotels. We hope to be honored with your presence again in a Blue Tree Hotel. Yours truly, Blue Tree Premium Verbo Divino Team

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I went on a business trip, and this hotel was very close to the office, so location was great.
Stayed 1 night in Oct 2018
Response from BlueTree on 18 Oct 2018
Dear Guest, We consider the satisfaction of our clients our primary goal, and your opinion is essential to the continuous improvement and maintenance of the quality of our service. Having guests like you is always delightful to us from Blue Tree Premium Verbo Divino. We hope to be honored with your presence again in a Blue Tree Hotel. Yours truly, Blue Tree Premium Verbo Divino

8/10 Good

Alberto

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Fair and convenient. No frills.
Fair and convenient hotel. Clean with hot shower. All I need. I would stay here again.
Stayed 1 night in Aug 2018
Response from BlueTree on 13 Sept 2018
Dear Guest, We would like to tell you that it was a great pleasure for us to have you here! Your opinion will help us to improve our services, enabling us to assure you will always have the finest treatment at our hotels. We hope to be honored with your presence again in a Blue Tree Hotel. Yours truly, Blue Tree Premium Verbo Divino Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Chris, Hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Nice hotel. Good breakfast buffet. Good staff. Nice small restaurants around the corner. Can recommend for budget Traveller.
Stayed 4 nights in May 2018
Response from BlueTree on 24 Jul 2018
Dear Guest, We consider the satisfaction of our clients our primary goal, and your opinion is essential to the continuous improvement and maintenance of the quality of our service. Having guests like you is always delightful to us from Blue Tree Premium Verbo Divino. We hope to be honored with your presence again in a Blue Tree Hotel. Yours truly, Blue Tree Premium Verbo Divino

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good safe choice
Well located hotel with reasonable comfort. A safe play in SP>
Stayed 3 nights in Feb 2018
Response from BlueTree on 19 Feb 2018
São Paulo, February 19th 2018 Dear Guest, We consider the satisfaction of our clients our primary goal, and your opinion is essential to the continuous improvement and maintenance of the quality of our service. Having guests like you is always delightful to us from Blue Tree Premium Verbo Divino. We hope to be honored with your presence again in a Blue Tree Hotel. Yours truly, Blue Tree Premium Verbo Divino

2/10 Terrible

Lisiane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell of mold - A lot to improve
Smell of mold on the corridors, when I checked in my room had the shower and AC broken. I was moved to another room. During the night, after regular work hours, the internet was slow and instable making not possible to work. Even the cell phone was faster to connect than the Hotel. They don`t have bread options with no Gluten. The scrambled eggs were cold every days. The only good thing that I liked on this Hotel is the Gym, well equipped ed, clean and spacious.
Stayed 4 nights in Nov 2017
São Paulo, December 11th 2017 Dear Guest, Your opinion will help us to improve our services, enabling us to assure you will always have the finest treatment at our hotels. We appreciate your evaluation and if there is any other observations to share with us it will be welcome and helpful. We hope to be honored with your presence again in a Blue Tree Hotel. Yours truly, Blue Tree Premium Verbo Divino Team

6/10 Okay

Lisiane

Disliked: Cleanliness, property conditions & facilities
Cheap Hotel that is Ok for business, not family.
The Hotel is 20% average cheaper than other equivalent Hotels, but the service is way below that. The Hotel is Ok you don`t care about dark corridors with mold smell. The bedroom is better, with a good bed and silence (if you don`t use the AC, that is too noisy). Breakfast is Ok. They don`t have iron, you have to pay for it (even IBIS has it).
Stayed 3 nights in Nov 2017

6/10 Okay

Zulmar

Disliked: Cleanliness, property conditions & facilities
Tive problemas pontuais com a limpeza do apartamento e demora no atendimento.
Stayed 2 nights in Mar 2024
Response from Blue Tree Premium Verbo Divino on 28 Mar 2024
Prezado Zulmar, Agradecemos por sua hospedagem e por através de sua avaliação colaborar com a melhoria de nossos serviços e atendimento.Cordialmente,Equipe Guest Relations

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Blue Tree Premium Verbo Divino on 1 Feb 2024
Prezado Gustavo, Agradecemos por ter nos escolhido como seu destino de hospedagem e por nos permitir oferecer uma experiência agradável durante sua estadia.Cordialmente,Equipe Guest Relations

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Blue Tree Premium Verbo Divino on 1 Feb 2024
Prezado(a), Agradecemos por compartilhar sua avaliação conosco! Ficamos felizes em saber que tenha aproveitado sua permanência em nosso hotel.Cordialmente,Equipe Guest Relations

10/10 Excellent

Rafael

Stayed 2 nights in Jan 2024
Response from Blue Tree Premium Verbo Divino on 1 Feb 2024
Prezado Rafael, Agradecemos por sua avaliação tão positiva, nossa missão é fazer com que todos que entrem aqui saiam mais felizes!Cordialmente,Equipe Guest Relations

8/10 Good

Dario

Stayed 1 night in Jan 2024
Response from Blue Tree Premium Verbo Divino on 1 Feb 2024
Prezado Dario, Nos alegra muito saber que atendemos maior parte de suas expectativas. Agradecemos que tenha dedicado seu tempo para compartilhar sua experiência em nosso hotel e esperamos em breve ter a oportunidade de recebê-lo novamente para que desfrute de nossas novas instalações. Cordialmente, Equipe Guest Relations

10/10 Excellent

JEFFERSON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Por ter realizado o web check-in dias antes da hospedagem, a chegada e check-in no dia foi super rapido. A hospedagem foi excelente, quarto amplo e arejado, a cama fez um convite não não sair dela, o banheiro com amenidades e ducha de otima qualidade. O café da manhã muito saboroso com grande variedades e opções de bebida e alimentos.
Stayed 1 night in Jan 2024
Response from Blue Tree Premium Verbo Divino on 1 Feb 2024
Prezado Jefferson, É muito gratificante para o nosso time saber que concluímos nossa missão que é cuidar dos nossos hóspedes e superarmos suas expectativas. Agradecemos pelos elogios e por esta avaliação tão detalhada e esperamos ter a chance de te receber novamente em breve para desfrutar de nossas instalações!Cordialmente,Equipe Guest Relations

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo beneficio sensacional.
Stayed 3 nights in Jan 2024
Response from Blue Tree Premium Verbo Divino on 23 Jan 2024
Prezado Danilo, Agradecemos por dispor seu tempo para nos dar um feedback. Ficamos muito felizes quando percebemos que conseguimos atingir o nosso grande objetivo de encantar e superar expectativas. Esperamos que retorne em breve para curtir ainda mais nosso hotel.Cordialmente,Equipe Guest Relations

10/10 Excellent

Pedro Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento, localização, estrutura,
Stayed 1 night in Jan 2024
Response from Blue Tree Premium Verbo Divino on 22 Jan 2024
Prezado Pedro, A confiança depositada em nossos produtos e serviços é o melhor reconhecimento que poderíamos receber. Agradecemos por nos ter como referência de qualidade e atendimento. Cordialmente,Equipe Guest Relations Blue Tree Premium Verbo Divino

10/10 Excellent

Paulo Vinícius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Blue Tree Premium Verbo Divino on 18 Jan 2024
Prezado Paulo Vinicius, Ficamos imensamente felizes em saber que sua experiência foi gratificante em todos os aspectos. Cordialmente,Equipe Guest Relations

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Blue Tree Premium Verbo Divino on 15 Jan 2024
Prezada Monica, Agradecemos sua hospedagem e por nos deixar uma avaliação tão positiva. Esperamos que as lembranças de sua estada conosco sejam mais que especiais e que tenhamos a oportunidade de recebê-la novamente!Cordialmente,Equipe Guest Relations