On the beach, white sand, sun-loungers, beach umbrellas

Reviews of Coral Costa Caribe Beach Resort - All Inclusive

4 out of 5
Coral Costa Caribe Beach Resort - All Inclusive
Carretera Juan Dolio, Av Villas del Mar, Guayacanes, San Pedro de Macoris

Reviews

7.8

Good

Rating 10 - Excellent. 319 out of 812 reviews" "
Rating 8 - Good. 234 out of 812 reviews" "
Rating 6 - Okay. 130 out of 812 reviews" "
Rating 4 - Poor. 60 out of 812 reviews" "
Rating 2 - Terrible. 69 out of 812 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

elsie

Travelled with group
Liked: Staff & service
The staff makes the property 5 star. The food and drinks were ok. The staff are top notch I hope they know that.
Stayed 4 nights in Apr 2024
Response from Gisell Veras on 10 May 2024
Dear Elsie,We appreciate your comments after your recent visit. Since we are always trying to improve, your feedback is crucial to our future success.We are very grateful for your praise of our staff, whose kindness and friendliness is one of our hotel's greatest strengths, and I undertake to congratulate them all on your behalf for their contribution to your well-being during your stay at our hotel.Once again we thank you for sharing your experience with us and we hope to serve you again soon.

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff all needs taken care of in timely manner. Parking close when available still no problem. Excellent atomsphere.
Stayed 5 nights in May 2024
Response from Gisell Veras on 10 May 2024
Dear Jason,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 Excellent

Nadine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach! Not too busy. Had an issue with the air conditioner dripping onto floor in our room and they fixed it right away. Friendly staff. Wonderful stay!
Stayed 6 nights in May 2024
Response from Gisell Veras on 10 May 2024
Dear Nadine,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in May 2024
Response from Gisell Veras on 8 May 2024
Dear Melissa,Thank you for the great feedback of your recent holiday experience at our hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

8/10 Good

Pedro, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
The location is Convenient, not far from the city center and the airport.
Stayed 1 night in May 2024
Response from Gisell Veras on 8 May 2024
Dear Pedro,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 Excellent

Deny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is slowly getting better, grounds are well taken care of , the staff is amazing, and the entertainment is very very good. Still the spa was not open but the gift shop is open. I would definatly return without hesitation the food was very good also
Stayed 3 nights in Apr 2024
Response from Gisell Veras on 6 May 2024
Dear Deny,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

8/10 Good

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beach location was great. Close to boca chica and other waterfront restaurants nearby. Good value for the money.
Stayed 4 nights in Apr 2024
Response from Gisell Veras on 6 May 2024
Dear Oscar,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Gisell Veras on 10 May 2024
Estimado David,En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Coral Costa Caribe, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.Una vez más le damos las gracias por esta maravillosa reseña, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

10/10 Excellent

Rosanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great! The service was top-notch. We needed a resort to relax from the daily routine, and Coral Costa Caribe met our expectations.
Stayed 2 nights in May 2024
Response from Gisell Veras on 6 May 2024
Dear Rosanna,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

6/10 Okay

Carlos

Travelled with partner
Liked: Cleanliness, staff & service
They need to upgrade the food they put out. It is pretty bad.
Stayed 2 nights in Apr 2024
Response from Gisell Veras on 3 May 2024
Dear Carlos,Firstly, we would like to thank you for choosing our hotel for your holiday and for informing us of your concerns regarding your time with us, as this gives us the opportunity to note areas that may have a little room for improvement and for that we are very grateful.You can be sure that your comments will be taken into consideration and will help us improve our services. Once again, thank you for your time and despite the problems that arose during your stay, we hope that you continue to be an option for your next vacation and that we have the opportunity to restore your faith in our company in the near future.

8/10 Good

Jeannette Tarlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, the facilities were very clean, the room was nice. However, the food was tasteless and repetitive at the buffet. The restaurants were much nicer and had better food but not all of them were opened daily so we were limited. The shows at night were cool. The resort itself is small which is nice but it can get boring after a while. Overall about a 7.5/10.
Stayed 6 nights in Apr 2024
Response from Gisell Veras on 2 May 2024
Dear Jeannettte,Thanks for sharing this review. In fact, from what you describe, it seems that some aspects of your stay did not meet our usual standards of service; Please accept our sincere apologies for not being able to make your stay with us a perfect moment of relaxation. We sincerely appreciate you taking the time to inform us of this matter.Thank you once again for choosing us, we hope to have the opportunity to serve you again in the future and to have the opportunity to exceed your expectations.

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Gisell Veras on 10 May 2024
Estimada Yessica,En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Coral Costa Caribe, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.Una vez más le agradecemos su amable reseña de nuestro hotel y esperamos poder servirle de nuevo en el futuro.

6/10 Okay

Michael

Disliked: Cleanliness
Taxi and uber are rip off for tourist
Stayed 1 night in Apr 2024
Response from Gisell Veras on 2 May 2024
Dear Michael,First of all, we thank you for making our coral Costa Caribe your hotel of choice for a second visit, although we regret having fallen a little below your expectations on this occasion. Although your comments are not directly from our hotel, because we do not We handle the services you describe in your comment, we apologize.Once again we thank you for sharing your experience with us and we hope to serve you again soon.

6/10 Okay

Shanelle

Travelled with family
Liked: Cleanliness, staff & service
I wanted to love this resort however it was very outdated and needs a lot of renovation and maintenance done. I’m not sure the cleaners actually clean since the room still had hair from whoever stayed before and they didn’t clean my room until after 1pm and I left at 9am. Not the best resort as pools are old. The staff was extremely nice to me and my daughter however.
Response from Gisell Veras on 2 May 2024
Dear Shanelle,Firstly, we would like to thank you for choosing our hotel for your holiday and for informing us of your concerns regarding your time with us, as this gives us the opportunity to note areas that may have a little room for improvement. and for that we are very grateful.Once again we thank you for sharing your experience with us and we hope to serve you again soon.

8/10 Good

Chanelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was overall amazing! My husband and I stayed here for 6 days on our honeymoon and our room was really clean, the staff was so friendly and catered to our every need, and it was conveniently right on the beach. The only complaint I have is the quality of food. The buffet had OK options but we mainly stuck to the pizza and French fries all week at the snack bar. Overall, it was a wonderful place to stay and I would definitely come back!
Stayed 5 nights in Apr 2024
Response from Gisell Veras on 30 Apr 2024
Dear Chanelle,Thank you for the great feedback of your recent holiday experience at our hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

2/10 Terrible

octavia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge at check-in provided wrong room. My room was changed 3 times. The buffet food was the same day in and day out. Sometimes the lunch was the same as the dinner. Reservations to la carte restaurants were nearly impossible. Entertainment was lacking. No activities for kids. It was quite disappointing.
Stayed 3 nights in Apr 2024
Response from Gisell Veras on 30 Apr 2024
Dear Octavia,Thanks for sharing this review. In fact, from what you describe, it seems that some aspects of your stay did not meet our usual standards of service; Please accept our sincere apologies for not being able to make your stay with us a perfect moment of relaxation. We sincerely appreciate you taking the time to inform us of this matter.You can be sure that your comments will be taken into consideration and will help us improve our services. Once again, thank you for your time and despite the problems that arose during your stay, we hope that you continue to be an option for your next vacation and that we have the opportunity to restore your faith in our company in the near future.

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Adequate accommodations. Some food options were okay but most of the buffet was bland. Drinks are weak if brought to you, but if you order specific liquor options at the bar, drinks can be a bit stiffer. A lot of solicitation while on the beach but they kindly left you alone when you declined. Great proximity from the rooms to the pool and beach. A lot of palm tree shade on the beach, which I greatly appreciated. If you want a no frills, relax on the beach kind of experience, I’d highly recommend this place.
Stayed 4 nights in Apr 2024
Response from Gisell Veras on 30 Apr 2024
Dear Joshua,Firstly, we would like to thank you for choosing our hotel for your holiday and for informing us of your concerns regarding your time with us, as this gives us the opportunity to note areas that may have a little room for improvement. and for that we are very grateful.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

8/10 Good

Vicki, Littleton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice and accommodating!!!! Very clean Beautiful resort and beaches
Stayed 10 nights in Apr 2024
Response from Gisell Veras on 30 Apr 2024
Dear Vicki,Thank you very much for sharing this excellent review of your recent stay at our hotel. We are delighted that you enjoyed your stay and certainly agree that our dedicated staff play a key role in our guests' overall experience. The entire team works very hard to ensure that we provide a high level of service and a warm, unforgettable experience.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 Excellent

Liorys

Everything was nice
Stayed 2 nights in Apr 2024
Response from Gisell Veras on 30 Apr 2024
Dear Liorys,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 Excellent

Damian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our stay, the staff was very friendly.
Stayed 4 nights in Apr 2024
Response from Gisell Veras on 30 Apr 2024
Dear Damian,Thank you very much for sharing this excellent review of your recent stay at our hotel. We are delighted that you enjoyed your stay and certainly agree that our dedicated staff play a key role in our guests' overall experience. The entire team works very hard to ensure that we provide a high level of service and a warm, unforgettable experience.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 Excellent

Boyan

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and delicious food at the buffet restaurant
Stayed 6 nights in Apr 2024
Response from Gisell Veras on 30 Apr 2024
Dear Boyan,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little resort. Definitely been to nicer places but this one is really good for the price. The gym facilities were better than expected. The club was a lot of fun at night. The staff was very nice, especially the supervisor, Samuel. Extremely nice guy. Asked for a room change and he did it for me no problem. The ocean and beach are beautiful, and especially at night with the moon shining down. Got some really amazing pictures of that. The one thing that does get a little tiring is the buffet food. I've never eaten so much chicken, beans and rice in 1 week. If not for that I could have stayed longer. But, I was definitely ready for more food variety by day 5 and happy to go home. All in all it was a great trip though.
Stayed 6 nights in Apr 2024
Response from Gisell Veras on 30 Apr 2024
Dear Sean,Firstly, we would like to thank you for choosing our hotel for your holiday and for informing us of your concerns regarding your time with us, as this gives us the opportunity to note areas that may have a little room for improvement. and for that we are very grateful.Once again, thank you very much for choosing our hotel on this occasion, we hope to have the opportunity to serve you again in the near future.

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Gisell Veras on 30 Apr 2024
Dear Ahmad,Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

6/10 Okay

Daisy

Stayed 4 nights in Apr 2024
Response from Gisell Veras on 30 Apr 2024
Estimada Daysi,La visión de nuestros clientes es la clave para completar la satisfacción de nuestros huéspedes, por ello estamos muy agradecidos por el tiempo dedicado a escribir esta reseña.Una vez más, muchas gracias por elegir nuestro hotel en esta ocasión, esperamos volver a tener la oportunidad de servirla en un próximo futuro.

6/10 Okay

Thomas

Travelled with family
Liked: Property conditions & facilities
Bone up on your Spanish. Taxi from Santa Domingo airport $50/2 people each way. Check in was not terrible. Food and drinks were plentiful. Staff seemed hardworking. Cheap sheets/towels. Nightly music from the Sports lounge, 9-1:30 AM in the lobby was WAY TOO LOUD, shook our room on the 4th floor. The WORST!! Will not go back because of that.
Stayed 7 nights in Apr 2024
Response from Gisell Veras on 30 Apr 2024
Dear Thomas,Thank you for sharing your opinion about the hotel. In fact, from what you describe, it seems that some aspects of your stay did not meet our usual standards of service; Please accept our sincerest apologies for not making your stay with us a perfect time of relaxation and we greatly appreciate that you took the time to let us know.Once again, thank you very much for choosing our hotel on this occasion, we hope to have the opportunity to serve you again in the near future.

8/10 Good

KHALID

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice getaway. Great staff
Stayed 4 nights in Apr 2024
Response from Gisell Veras on 30 Apr 2024
Dear Khalid,We want to thank you for sharing this opinion about your recent stay at our hotel. We are delighted that you enjoyed your stay and agree that our attentive staff play a key role in our guests' overall experience. The entire team works very hard to ensure that we offer a high quality service and a different, memorable experience.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 Excellent

Marlenni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All
Stayed 2 nights in Apr 2024
Response from Gisell Veras on 30 Apr 2024
Dear Marlenni,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the service excellent. The staff were attentive and helpful. The al carte restaurants had terrific options and meals were prepared well. The buffet meals were also prepared very well and tasted amazing
Stayed 7 nights in Apr 2024
Response from Gisell Veras on 24 Apr 2024
Dear Frank,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

4/10 Poor

Mateo Mejia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived, the room had no towels. Comparing to other hotels, it did not look attractive to return. The beach is very nice, the pool is clean, but I think the building needs maintenance. The buffet did not have as many varieties as we expected. I think it is a 2 star hotel... No more...
Stayed 2 nights in Apr 2024
Response from Gisell Veras on 22 Apr 2024
Dear Mateo,Thank you for sharing your opinion about the hotel. In fact, from what you describe, it seems that some aspects of your stay did not meet our usual standards of service; Please accept our sincerest apologies for not making your stay with us a perfect time of relaxation and we greatly appreciate that you took the time to let us know.Once again, thank you for your time and despite the problems that arose during your stay, we hope that you continue to be an option for your next vacation and that we have the opportunity to restore your faith in our company in the near future.

6/10 Okay

Einy

Travelled with family
Liked: Cleanliness, amenities
Found a roach in our room, called front desk, and staff took forever to come. Some staff members were a bit rude, and would ignore if help was needed. Food was good but some was too salty. Environment at the pool/beach is very fun with the activities involving the guests. Overall property, and room was clean, and had a good time.
Stayed 1 night in Apr 2024
Response from Gisell Veras on 22 Apr 2024
Thank you for sharing your opinion about the hotel. In fact, from what you describe, it seems that some aspects of your stay did not meet our usual standards of service; Please accept our sincerest apologies for not making your stay with us a perfect time of relaxation and we greatly appreciate that you took the time to let us know.Thank you again for your visit, our main objective is to ensure our guests feel comfortable and fully enjoy their visits. We look forward to the opportunity to regain your trust.

4/10 Poor

Winton, Manville

Disliked: Cleanliness, staff & service
Uber drivers, store employees will all rob you. Customer service is terrible and start with supervisor Melvin
Stayed 9 nights in Apr 2024
Response from Gisell Veras on 22 Apr 2024
Dear Winton,The vision of our clients is the key to complete the satisfaction of our guests, which is why we are very grateful for the time spent writing this comment.On the other hand, we inform you that the hotel is not responsible for Uber or taxis, since they are external companies.Thank you again for choosing our hotel on this occasion and for the courtesy of your time, even though we understand that it did not meet your expectations. Therefore, we strongly recommend that for a future occasion you contact our reception where we will give you all the necessary information to avoid this type of inconvenience.

6/10 Okay

Vickram, Coral Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Very Disorganized,
Stayed 2 nights in Apr 2024
Response from Gisell Veras on 19 Apr 2024
Dear Vickram,Firstly, we would like to thank you for choosing our hotel for your holiday and for informing us of your concerns regarding your stay with us, as this gives us the opportunity to point out areas that may have a small room for improvement and therefore We are very grateful for that.Once again, thank you for your time and despite the problems that arose during your stay, we hope that you continue to be an option for your next vacation and that we have the opportunity to restore your faith in our company in the near future.

6/10 Okay

SHARISSE

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was not cleaned properly, cookies left behind trash can in bathroom, mirrors not cleaned at all.
Stayed 4 nights in Apr 2024
Response from Gisell Veras on 19 Apr 2024
Dear Sharisse,Firstly, we would like to thank you for choosing our hotel for your holiday and for informing us of your concerns regarding your time with us, as this gives us the opportunity to note areas that may have a little room for improvement. and for that we are very grateful.Once again we thank you for this wonderful opinion, it has been a pleasure for us to read it and we hope to serve you again soon.

6/10 Okay

Anthony

Stayed 2 nights in Apr 2024
Response from Gisell Veras on 8 May 2024
Estimado Anthony,Nos gustaría darle las gracias por elegir nuestro hotel para sus vacaciones, así como por dedicar parte de su tiempo en comentar su experiencia con nosotros. Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto.

6/10 Okay

Daniel

Stayed 1 night in Apr 2024
Response from Gisell Veras on 8 May 2024
Estimado Daniel,Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, siempre nos esforzamos en superar las expectativas de nuestros clientes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo pronto.

6/10 Okay

Daniel

Liked: Property conditions & facilities
Front desk not friendly, bar staff and food staff amazing people. Front desk staff does not value if your a repeat guest
Stayed 1 night in Apr 2024
Response from Gisell Veras on 17 Apr 2024
Dear Daniel,Firstly, we would like to thank you for choosing our hotel for your holiday and for informing us of your concerns regarding your time with us, as this gives us the opportunity to note areas that may have a little room for improvement. and for that we are very grateful.You can be sure that your comments will be taken into consideration and will help us improve our services. Once again, thank you for your time and despite the problems that arose during your stay, we hope that you continue to be an option for your next vacation and that we have the opportunity to restore your faith in our company in the near future.

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Gisell Veras on 17 Apr 2024
Estimado Wilson,En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Coral Costa Caribe, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.Una vez más le damos las gracias por esta maravillosa reseña, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. The staff are always wearing their big smiles. On weekdays it’s very calm and quiet, on weekends it’s more active. I would definitely recommend visiting you won’t regret it. If you get luck you’ll see cute geckos roaming the halls ❤️
Stayed 4 nights in Apr 2024
Response from Gisell Veras on 17 Apr 2024
Dear Jennifer,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We appreciate your kind recommendation.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 Excellent

minerva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Gisell Veras on 17 Apr 2024
Estimada Minerva,Le agradecemos su opinión acerca de sus vacaciones en nuestro hotel Coral costa Caribe; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el hotel y los empleados fueran capaces de cumplir con sus expectativas durante su estancia. Una vez más le damos las gracias por esta maravillosa reseña, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

10/10 Excellent

Billy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was excellent and the staff was excellent
Stayed 6 nights in Apr 2024
Response from Gisell Veras on 15 Apr 2024
Dear Billy,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

8/10 Good

Ally Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Gisell Veras on 15 Apr 2024
Estimada Ally,En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro hotel Coral Costa Caribe, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.Una vez más le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

10/10 Excellent

Chedazy

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Gisell Veras on 15 Apr 2024
Estimada Chedazy,Le agradecemos su opinión acerca de sus vacaciones en nuestro hotel Coral costa Caribe; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el hotel y los empleados fueran capaces de cumplir con sus expectativas durante su estancia. Una vez más le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

8/10 Good

Angela Marie

Liked: Staff & service
This is a 3-star resort with a friendly staff who work hard. That’s half the battle. Workers are constantly cleaning and maintaining, but it’s a big place and many areas could use a facelift. I never had hot water in my room, even after mentioning it to the front desk staff twice. Both times they said they’d report it, but nobody ever came to deal with it. My stay was short so I just sucked it up and wrote it off to being a 3-star resort. The gym also needed a deep cleaning and the floor was pretty gross, which perhaps only people who are on the floor doing abs might notice, but that was me. Dust bunnies and dirt everywhere. The focus of those who came to clean the gym was clearly the bathroom, which is hard to find fault with, but the rest of the place needs a deep clean as well. I went to this resort to relax, enjoy the climate and not have to cook, so it was totally good enough for what I was doing. Just don’t expect a 4-star experience at a 3-star place, that’s all.
Stayed 4 nights in Apr 2024
Response from Gisell Veras on 15 Apr 2024
Dear Angela,Firstly, we would like to thank you for choosing our hotel for your holiday and for informing us of your concerns regarding your time with us, as this gives us the opportunity to note areas that may have a little room for improvement. and for that we are very grateful.You can be sure that your comments will be taken into consideration and will help us improve our services. Once again, thank you for your time and despite the problems that arose during your stay, we hope that you continue to be an option for your next vacation and that we have the opportunity to restore your faith in our company in the near future.

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet property with great service. Food was good and resort beat my expectations. My family had a great time.
Stayed 6 nights in Apr 2024
Response from Gisell Veras on 15 Apr 2024
Dear Donald,Thank you for the great feedback of your recent holiday experience at our hotel ; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

2/10 Terrible

Winton, Manville

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ubers and taxi will tell you to cancel the uber only to charge you 3 times what the uber charge. Melvin the supervisor was very rude and dismissive. When I arrived I was placed in the wrong room. Beware ocean view room does not mean ocean view. You can barely see the ocean. Some rooms were still under renovation but they still booked it. Food subpar. Overall dissatisfied with the service and hospitality
Stayed 1 night in Apr 2024
Response from Gisell Veras on 18 Apr 2024
Dear Winton,Thank you for sharing your opinion about the hotel. In fact, from what you describe, it seems that some aspects of your stay did not meet our usual standards of service; Please accept our sincerest apologies for not making your stay with us a perfect time of relaxation and we greatly appreciate that you took the time to let us know.You can be sure that your comments will be taken into consideration and will help us improve our services. Once again, thank you for your time and despite the problems that arose during your stay, we hope that you continue to be an option for your next vacation and that we have the opportunity to restore your faith in our company in the near future.

8/10 Good

Thailania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and the staff was very helpful and friendly.
Stayed 3 nights in Apr 2024
Response from Gisell Veras on 12 Apr 2024
Dear Thailania,We appreciate your opinion about your vacation at our Coral Costa Caribe hotel; The satisfaction of our guests is our main objective and there is nothing better than knowing that we have achieved it. We are very happy that the hotel and the employees were able to meet your expectations during your stay.Once again we thank you for this wonderful opinion, it has been a pleasure for us to read it and we hope to serve you again soon.

6/10 Okay

Faith

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 7 nights in Feb 2024
Response from Gisell Veras on 15 Apr 2024
Estimado Huésped,Agradecemos sus comentarios después de su reciente visita. Dado que siempre tratamos de mejorar, sus comentarios son cruciales para nuestro éxito futuro. Una vez más le agradecemos su amable reseña de nuestro hotel y esperamos poder servirle de nuevo en el futuro.

10/10 Excellent

Josué, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great and fun! Always pending on guests
Stayed 2 nights in Apr 2024
Response from Gisell Veras on 12 Apr 2024
Dear Josué,We appreciate your opinion about your vacation at our Coral Costa Caribe hotel; The satisfaction of our guests is our main objective and there is nothing better than knowing that we have achieved it. We are very happy that the hotel and the employees were able to meet your expectations during your stay.Once again we thank you for this wonderful opinion, it has been a pleasure for us to read it and we hope to serve you again soon.

10/10 Excellent

Carlos, Van Nuys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Gisell Veras on 9 Apr 2024
Dear Carlos,We appreciate your opinion about your vacation at our Coral Costa Caribe hotel; The satisfaction of our guests is our main objective and there is nothing better than knowing that we have achieved it. We are very happy that the hotel and the employees were able to meet your expectations during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

10/10 Excellent

Rudolph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 3 nights in Apr 2024
Response from Gisell Veras on 8 Apr 2024
Dear Rudolph,We appreciate your opinion about your vacation at our Coral Costa Caribe hotel; The satisfaction of our guests is our main objective and there is nothing better than knowing that we have achieved it. We are very happy that the hotel and the employees were able to meet your expectations during your stay.Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.