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Reviews of Motel 6 Santa Fe, NM - Downtown

2 out of 5
Motel 6 Santa Fe, NM - Downtown
Cerrillos Road,646, Santa Fe, NM

Reviews

7.6

Good

Rating 10 - Excellent. 266 out of 1001 reviews" "
Rating 8 - Good. 396 out of 1001 reviews" "
Rating 6 - Okay. 193 out of 1001 reviews" "
Rating 4 - Poor. 83 out of 1001 reviews" "
Rating 2 - Terrible. 63 out of 1001 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

William

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
The staff was completely rude. Kicked us out because of our dog. He is still a puppy and we are training him. Plus they said we left the room a mess. That is completely false. We leave the room immaculate and we even pull the sheets off the bed for the housekeeper. Totally would not stay there again even if we could.
Stayed 1 night in Apr 2024

6/10 Okay

Edward

Business traveller
I did not like the parking and there is no breakfast
Stayed 2 nights in Apr 2024

6/10 Okay

Nita

Travelled with group
Liked: Staff & service
Need towel racks
Stayed 1 night in Apr 2024

8/10 Good

William

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
This property was adequate.
Stayed 1 night in Apr 2024

10/10 Excellent

john, Wethersfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service
Stayed 1 night in Apr 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

KLARE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was glad to find accommodations that were close to the railway station because I had to take the Rail Runner early Friday morning to return to Albuquerque to catch a flight. I especially liked the night light in the bathroom and wish more facilities would provide that.
Stayed 3 nights in Mar 2024

10/10 Excellent

Raeshel

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was awesome
Stayed 1 night in Mar 2024

6/10 Okay

Paula

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dog accommodation is great. Hotel is noisy. But does the job.. Don't have the coffee ☹️
Stayed 1 night in Mar 2024

8/10 Good

Sylvia

Stayed 1 night in Mar 2024

10/10 Excellent

Somnath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and meets expectations. Good for short stay
Stayed 1 night in Mar 2024

8/10 Good

Sheila

Travelled with group
Liked: Staff & service
Disliked: Amenities
It was fine. Obviously not fancy. I had no trouble other than a sound of a faucet or pump or something going off in the middle of the night very often. I had thought it was another guest but it may have been a facility issue. I didn’t bother mentioning it to the staff but it did affect my sleep.
Stayed 3 nights in Mar 2024

6/10 Okay

Paula

Travelled with pets, Travelled with partner
Liked: Staff & service
Rooms need a microwave and coffee pot. You have to go to the office for coffee, and it's terrible
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable. Conveniently located next to an Allsups and the Railyard Market, a short walk to Santa Fe Plaza.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi StevenWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Sénastien

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good choice motel 6 downtown Santa Fe
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Nancy Y. on 15 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Edley

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Janese

Stayed 2 nights in Jan 2024

8/10 Good

Sami

Travelled with group
Liked: Staff & service, room comfort
2-day ski trip stay
The location of this place is excellent and the traffic slows down so it is quiet during night. Room was tidy and heating unit worked well. The bed was comfortable, no spring mattress. There is no amenities except free coffee in the lobby. Good choice for low cost travel.
Stayed 2 nights in Jan 2024
Response from Nancy Y. on 23 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Bernadette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Claire

Stayed 4 nights in Dec 2023

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing terrible or great. It’s what you expect in a great location.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

LUKE

Liked: Cleanliness, staff & service
Worn but clean and functional
Clean, efficient, no frills. Facilities a little run down, but kept clean. On the eco front, the water flow from faucets was prodigious and could be throttled back.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Luke,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

8/10 Good

Maria

Liked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Robn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, clean and convenient to downtown
Stayed 1 night in Dec 2023

10/10 Excellent

Alejandro

Stayed 1 night in Dec 2023

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here often. Very clean and convenient location. Checkin staff always friendly.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Traveler,Ten stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Shay

Disliked: Staff & service, property conditions & facilities
Horrible. Old dirty bedding, and smell.
Response from Nancy Y. on 28 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to old town so i could walk
Stayed 1 night in Nov 2023

10/10 Excellent

Eva

Business traveller, Travelled with partner
Lots of parking.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Jesus

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
NOT THAT BAD
simple basic room nothing too fancy has a fridge and a safe but no microwaves. Like i said simple but comfortable none the less.wasnt bad for being cheaper.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okay

Epesata

Stayed 1 night in Oct 2023

10/10 Excellent

Ladan

Stayed 1 night in Oct 2023

10/10 Excellent

Raul

Liked: Amenities
loud noise the bathroom fan was making, everything was great.
Stayed 4 nights in Oct 2023

2/10 Terrible

Guillermina

Travelled with partner
Liked: Staff & service
Room was semi clean found bed bugs on both queen beds
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Close to city center.clean. comfortable. Fair pricing for the are. Good value Would return.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi John,Thank you for positively rating your stay!!Lilith#Team6

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Convenient clean and great deal for the money Very close to rail yard and everything
Stayed 7 nights in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Janie,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

2/10 Terrible

Mary

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Rude
Desk clerk was very rude - sent me to a dirty room - did not even apologize just sent me to another room. Cheap hard mattres.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Mary,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located walking distance from the plaza. Clean, renovated room with mini fridge, table and two chairs. Two queen beds with excellent mattresses. Clean bathroom. Our room was on second floor, outside staircase is in need of renovation. We enjoyed our stay on low budget.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Yana,We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Lilith#Team6

10/10 Excellent

jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Mark

Liked: Room comfort
Convenient to town, noisy with upstairs people walking around and traffic
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Mark,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Joey

Easy check in… polite receptionist
Stayed 1 night in Oct 2023

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from Sante Fe historic distance at about 1/4 the price of other hotels. Rooms were updated and clean. If you are looking for an inexpensive place to stay that is safe and close to the historic district, this works. It's no frills but the location is excellent.
Stayed 2 nights in Oct 2023