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Reviews of Hotel La Posada del Angel

3 out of 5
Hotel La Posada del Angel
85Av. Norte, #321, Colonia Escalón, San Salvador, SS

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 75 reviews" "
Rating 8 - Good. 21 out of 75 reviews" "
Rating 6 - Okay. 6 out of 75 reviews" "
Rating 4 - Poor. 4 out of 75 reviews" "
Rating 2 - Terrible. 8 out of 75 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lori

Stayed 5 nights in Feb 2024
Response from Gerente on 26 Mar 2024
Gracias por sus comentarios.

8/10 Good

Alan

Liked: Cleanliness, staff & service
Holy hotel
It’s a nice quaint place tucked up in a quiet hill. This is a religious-leaning place where there is a hall dedicated to Sunday services which are offered Other than that, this place is convenient with lots of restaurants down the hill. The staff are very friendly and helpful.
Stayed 1 night in Feb 2024
Response from Gerente on 8 Mar 2024
Gracias por sus comentarios.Los días domingos el salón de usos múltiples del Hotel, es alquilado para una reunión religiosa.Sera un gusto recibirlos pronto.

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a good price! Excellent staff and friendly.
Stayed 2 nights in Feb 2024
Response from Gerente on 8 Mar 2024
Gracias

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Gerente on 26 Jan 2024
Muchas Gracias

2/10 Terrible

faviola

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Whatever you do DO NOT STAY HERE!!!! They have full access to locking you out of the property, I stepped out to get medication for my 3 month old son and they would not let me back in and locked me out with 3 doors. I rang doorbell and no one answered. I was outside in the middle of the midnight trying to get in and no one would answer. A lady named Cristina is beyond rude and inconsiderate. I called a number that appears on Google and the owner answered and said to please ring door bell and I told her I rang it for over 40 min and she was worried about me burning the battery of the doorbell. After almost 1 hr standing outside of the hotel building I paid for I was finally let in with doors slamming and with attitude. I’ve stayed in holiday inn and let me tell you I rather pay those $30 more and know I’m safe, can go in and out, and not feel like I am a prisoner to this hotel. They tried leaving me to in the street with all my belongings in the room.
Stayed 1 night in Dec 2023
Response from Gerente on 11 Dec 2023
Buenos días Faviola: Al ver que su mensaje no es 100% veredicto, le agradecemos el no tomarnos en cuenta para futura estadia.

8/10 Good

Joséluis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Gerente on 17 Jan 2024
Gracias

10/10 Excellent

Piero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Gerente Administrativa on 21 Nov 2023
Gracias

10/10 Excellent

Carlos

Stayed 5 nights in Nov 2023
Response from Gerente on 17 Jan 2024
Gracias

8/10 Good

Guillermo, Lake Isabella

Liked: Staff & service, amenities, property conditions & facilities
Staff could not find my reservation at first, after finding it all went smoothly, great location
Stayed 2 nights in Oct 2023
Response from Gerente on 11 Oct 2023
Gracias Guillermo por tu comentario.

4/10 Poor

Oscar

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The attention
Stayed 7 nights in Aug 2023
Response from Gerente Administrativa on 16 Aug 2023
Buenos días Siento mucho que no haya sido bien atendido, agradeceremos mayor retroalimentaión para poder ir mejorando.

10/10 Excellent

Paula

Stayed 1 night in Aug 2023
Response from Gerente on 3 Oct 2023
Gracias Paula por su calificación.

10/10 Excellent

GLORIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made me feel like home. I did enjoy my stay there.
Stayed 4 nights in Jul 2023
Response from Gerente Administrativa on 31 Jul 2023
Gloria muchas gracias por sus excelente comentario. Esperamos atenderla pronto.

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy family hotel
Stayed 1 night in Jul 2023
Response from Gerente Administrativa on 4 Jul 2023
Gracias Sr. JorgeLo esperamos pronto.

4/10 Poor

William

Travelled with partner
Disliked: Cleanliness
Este lugar la verdad esta mas omenos pero unas cosas que no me gusto es que la.puerta de enfrente sienpre es ta serada i no ay nadie en en la.oficina si tienes que salir muchas veses tienes que estar to cando el trinbre i como si se molestan que uno dentre i salga . Otra cosa dise que el desalluno esta in cluido pero el primer dia solo ofresieron pan con jalea i mantekilla eso no es desalluno. .... Hello this place is not really good to stay cuz u don't have freedom to come in and out . The from door is All the time lock 🔐 if u planning to come in and out they really don't like that They give you the face 😒 . And they say free breakfast but the first day only white bread and jelly or butter. Thats not a breakfast
Stayed 3 nights in May 2023
Response from Gerente Administrativa on 24 May 2023
Buenos días William:Todos los huespedes tienen libertad de salir y entrar a la hora que les convenga.La puerta principal del hotel tiene seguro o llave, para ingresar al hotel, por cuestion de seguridad.Todos los días tenemos menú de desayuno diferente y variado, para complacer a todos los huespedes de nacionalidades distintas, que nos visitan.Sentimos mucho no haber llenado tus expectativas.

10/10 Excellent

Guillermo, Lake Isabella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt at home from the minute we arrived, staff are awesome, special thanks to Mary and Cristina, Mary one of most awesome people to meet. This is truly a home away from home, location couldn't be better. Will we return? Absolutely!!
Stayed 1 night in May 2023
Response from Gerente Administrativa on 5 Jun 2023
Gracias Guillermo por tu tiempo en escribir un buen comentario.

8/10 Good

Veronica

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Gerente Administrativa on 10 Apr 2023
Gracias por hospedarse en La Posada del Angel

6/10 Okay

Martha Baquedano

Stayed 6 nights in Feb 2023
Response from Gerente on 18 Apr 2023
Gracias

2/10 Terrible

Jaime

Stayed 3 nights in Feb 2023
Response from Gerente on 18 Apr 2023
Gracias

2/10 Terrible

Maria

Travelled with family and small children
Disliked: Staff & service
I usually read the reviews before booking a place. The place was clean but the staff was rude. If you're are looking for a place to get in and out whenever you want to, this is not the place. The property is locked and nobody is at the front desk to open the gate. I had a compromise at 7am. I was I had to leave the hotel at 6:30am and couldn't leave because I was locked in. The main entrance and gate for the parking lot were lock. We looked for the staff and they were nowhere to be found. Until someone came on at 7:20am. Almost an hour waiting! I was late to my appointment.
Stayed 2 nights in Jan 2023
Response from Gerente on 26 Jan 2023
Maria: trabajamos para complacer a todos nuestros huespedes. Lamentamos su malestar y nos extraña ya que estuvimos en comunicación con su esposo que siempre fue muy accesible.

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely little boutique style hotel in a great location in San Salvador. Clean and comfortable room and lovely outdoor sitting area by the garden. Excellent value for San Salvador. Highly recommendeded.
Stayed 1 night in Dec 2022
Response from Gerente Administrativa on 29 Dec 2022
Thank you.

8/10 Good

Jaime, College Station

Liked: Staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2022
Response from Gerente Administrativa on 8 Sept 2022
Gracias por su comentario y por hospedarse en La Posada del Angel.

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff. The staff was kind anything that you need they will help you. Room was clean and organized.
Stayed 2 nights in Aug 2022
Response from Gerente Administrativa on 8 Sept 2022
Gracias por hospedarse en La Posada del Angel. Esperamos atenderle pronto.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2022

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quite good environment and good people
Stayed 2 nights in Nov 2021
Response from Gerente General on 30 Nov 2021
Gracias José por tu comentarios. Nos llena de satisfacción para seguir trabajando y esforzándonos mas.

8/10 Good

Marlen

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy cómodo y excelente atención, limpio y la gente muy atenta. Me gusta su estilo clásico, me sentí como en casa, definitivamente lo recomiendo
Stayed 5 nights in Jul 2021
Response from Gerente Administrativa on 22 Aug 2021
Muchas gracias por hospedarse en La Posada del Angel.

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, beautiful and safe.
Everything was Great!! Very welcoming. Great food. Gated so you feel extra safe. Amazing service. Everyone was so friendly! Samuel was the best. Always helpful and attentive. Thank you! Will definitely be coming back soon. And definitely recommend!!
Stayed 3 nights in May 2021
Response from Gerente General on 11 May 2021
Johanna Gracias por su estadía en La Posada del Ángel. Sera un placer recibirlos y atenderlos pronto. Sus buenos comentarios nos motiva a seguir ofreciendo experiencias memorables. Atte. La Gerencia

10/10 Excellent

EmilioEscamilla, Guatemala, City.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people is so kindly. So agradable, definitely I will stay there again.
Stayed 2 nights in Sep 2019
Response from Gerente on 17 Oct 2019
Muchas gracias

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, room comfort
Real Angels from above.
It was an awesome experience. Very comfortable and prompt service. They were like real angels to us it.
Stayed 2 nights in Aug 2017
Gracias

10/10 Excellent

AT, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and quiet! Love the patio!
The hotel was very nice and confortable, what I loved the most was the breakfast patio along with the food and thebexcelent service.

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful
Everything was great nice and peaceful just the wifi needed to improve

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
A 40 minute drive from the airport
Simple but clean and quaint near the city center. However not close to the airport so not nest for a short lay-over in San Salvador. The owner did arrange for pickup and the family waiting for me at the airport was kind and patient, and came back fore in the morning for my return to the airport.

6/10 Okay

David, MIAMI FL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Hotel is nice but pricey for $60 A NIGHT
Response from General Manager on 7 Nov 2016
Gracias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Was very good our experience. Real nice people working on that hotel. Mekes like home

8/10 Good

Jacqueline, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place

6/10 Okay

Jose, Guatemala

Disliked: Cleanliness, room comfort
Nice hotel near everything in city BUT...
Room that gave us had a terrible bad smell coming from the bathroom pipes. Next time I will choose a diferent hotel.

8/10 Good

Kunal, colombia

Liked: Staff & service
Very pleasant and helpful people. However, it is not a business hotel. Property is quite old.

8/10 Good

Jonathan, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service! Nice Hotel.
This is a great and peaceful hotel in a quite side of the city. I went with my family for vacations. The people at the hotel were very nice and treat us like home. The garden was nice, and the hotel is small so you feel like home.

10/10 Excellent

Mario, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean! Will visit again

6/10 Okay

Francisco

Travelled with family, Travelled with family and small children
Falta mejor atención del personal. Aún me falta evaluar el desayuno.
Stayed 1 night in May 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

8/10 Good

Persio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa pousada longe do centro
Por ser numa rua menor, praticamente não há barulhos. Bom ar-condicionado, bom banheiro, bons produtos de toalete. Sem cofre e sem frigobar. Café da manhã um pouco fraco.
Stayed 1 night in Jan 2024
Response from Gerente on 8 Mar 2024
Gracias

2/10 Terrible

Andres

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo Hotel / Worst Hotel ever…
Pésimo servicio hotelero, no se hospeden, por lo que cuesta hay hoteles mejores, increíble el mal servicio: Personal con machas en la ropa, desarreglados Dejaron cuchillo y tenedor sucio en la habitación Encontré Jabón del huesped anterior (seguro no lavaron el baño) Prometen desayuno a las 7 am y no cumplen AC sucio y ruidoso Traté de salie a las 630 am y no había nadie en recepción
Stayed 1 night in May 2023
Response from Gerente Administrativa on 24 May 2023
Estimado AndresSentimos mucho tu mala experiencia.Esperamos que nos visites pronto. Para que puedas comprobar que nos esmeramos por brindar un buen servicio y luchamos todos los días para salir adelante con un pequeño negocio.

10/10 Excellent

HYUN SOO, Zona 6 Mixco Norte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio bien organizado.
Stayed 1 night in Apr 2023
Response from Gerente on 14 Apr 2023
Gracias por tus comentarios Siempre trabajando para ofrecer un descanso placentero

4/10 Poor

Francisco

Stayed 1 night in Feb 2023
Response from Gerente on 18 Apr 2023
Gracias

10/10 Excellent

Gerardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar se encuentra en una zona calmada y de fácil acceso, con varios restaurantes al rededor para poder comer algo típico del país. La atención del personal, es muy buena y siempre amable.
Response from Gerente Administrativa on 23 Jan 2023
Gracias Gerardo por tu tiempo en escribir comentario. Espero poderte recibir y vuelvas pronto a La Posada del Angel.

8/10 Good

Víctor

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Rene, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables
Stayed 4 nights in Oct 2022

10/10 Excellent

Rene, Miami

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Muy bien ubicado
Stayed 1 night in Oct 2022
Response from Gerente Administrativa on 5 Oct 2022
Gracias por hospedarse en La Posada del Angel

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me ofreció todo lo que necesitaba.
Stayed 3 nights in Sep 2022
Response from Gerente Administrativa on 28 Sept 2022
Gracias por hospedarse en La Posada del Angel. Esperamos poderla atender pronto.