Apartment | Private kitchen | Coffee/tea maker, paper towels
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Reviews of Hotel Bamboo Aeropuerto

3 out of 5
Hotel Bamboo Aeropuerto
Ave 1, Calles 9-11, Costado norte Iglesia La Agonía, Alajuela, Alajuela

Reviews

9.6

Exceptional

Rating 10 - Excellent. 346 out of 441 reviews" "
Rating 8 - Good. 77 out of 441 reviews" "
Rating 6 - Okay. 11 out of 441 reviews" "
Rating 4 - Poor. 4 out of 441 reviews" "
Rating 2 - Terrible. 3 out of 441 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bamboo on 16 May 2024
Gracias por escogernos. Vicky

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities
conditions of the room on our second stay were not great but very nice staff and great location.
Stayed 1 night in Apr 2024
Response from Bamboo on 6 May 2024
Thank you for your comments. We would like to know conditions not great of that room. Will highly appreciate your comments. We like to be better every day. Vicky

10/10 Excellent

jennai

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean.
Stayed 1 night in Apr 2024
Response from Bamboo on 1 May 2024
Thank you for your comments. Vicky

10/10 Excellent

Alisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and Vicky is lovely. Nice that there’s gated parking. Room also very clean and with nice kitchenette. Many restaurants within walking area.
Stayed 1 night in Apr 2024
Response from Bamboo on 26 Apr 2024
Thank you for your comments. Vicky

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍. Muy bueno
Stayed 1 night in Jan 2024
Response from Bamboo on 14 Mar 2024
Thank you. Vicky

10/10 Excellent

Natesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great host, clean rooms, one problem is the area around the hotel looks bit shaddy.
Stayed 1 night in Mar 2024
Response from Bamboo on 9 Mar 2024
Thank you for your comments. Vicky

10/10 Excellent

patricia

Stayed 1 night in Feb 2024
Response from bamboo on 10 Apr 2024
Gracias!

10/10 Excellent

alan, Encino

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hospitality. Very friendly, helpful and kind.
Stayed 1 night in Feb 2024
Response from Bamboo on 22 Feb 2024
Thank you for your comments. Vicky

10/10 Excellent

Buck

Travelled with partner
Liked: Amenities
👍😁
Stayed 1 night in Feb 2024
Response from Bamboo on 15 Feb 2024
Gracias !!!

10/10 Excellent

Christoph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanx
Stayed 1 night in Feb 2024
Response from Bamboo on 13 Feb 2024
Thank you.

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Very nice place and very accommodating staff
Stayed 1 night in Feb 2024
Response from Bamboo on 13 Feb 2024
Thank you for your comment. Vicky

10/10 Excellent

Aundrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place couldn’t be better, from friendly staff to clean and quiet rooms. The perfect place to stay close to the airport. The lady working even arranged an airport cab for me. 10/10 experience!
Stayed 1 night in Feb 2024
Response from Bamboo on 7 Feb 2024
Thank you for your comments. Vicky

10/10 Excellent

Andrés

Stayed 1 night in Jan 2024
Response from Bamboo on 31 Jan 2024
Thank you. Vicky

10/10 Excellent

James, Cedar Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend a night before our flight home. The host met us at the door when we arrived and was up at 4:30am to see us off. My wife and I walked to several nice restaurants just 8 minutes away. Very close to the airport, very clean and great value! Had A/C and a refrigerator to keep some food cold. Safe, gated parking but definitely not a lot of room. We had a mid sized SUV which fit fine, but anything bigger would be a tight fit. Would definitely stay here again.
Stayed 1 night in Jan 2024
Response from Bamboo on 31 Jan 2024
Thank you for your comments. Vicky

10/10 Excellent

Rene

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Bamboo Aparthotel on 17 Jan 2024
Thank you.

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bamboo on 16 Jan 2024
Thank you

10/10 Excellent

wieslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Bamboo on 16 Jan 2024
Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bamboo Aeropuerto Aparthotel
This hotel is conveniently located in the heart of Alajuela within a few minutes drive from San Jose airport. It looks like a gated compound in the middle of a street block. Their reception is open only till 6 PM but due to slow holiday traffic we were late and arrived only around 9 PM. The manager was still waiting for us, opened the gate and showed us our room and parking. Our room was actually an apartment with a bedroom, a kitchenette and a laundry room with washer and dryer. All rooms were very clean but there was a cockroach in the bathroom. Other than that, we had comfortable sleep and only needed a few minutes to drive to the airport to catch our flight at 6 AM.
Stayed 1 night in Dec 2023
Response from Bamboo on 9 Jan 2024
Thank you for your comments. Vicky

10/10 Excellent

Kierria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Bamboo on 9 Jan 2024
Thank you.

10/10 Excellent

Gary

Stayed 1 night in Jan 2024
Response from Bamboo on 9 Jan 2024
Thank you for your comments. Vicky

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bamboo on 18 Dec 2023
Gracias

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing much to say i got exactly ehat i wanted something very simple for a few days and i was very happy with the staff
Stayed 2 nights in Nov 2023
Response from Bamboo on 25 Nov 2023
Thank you for your comments. Vicky

10/10 Excellent

Cedar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Left my computer and some documents in my room when they found it cleaning the room they called and held it for me, absolutely excellent hotel will come again!
Stayed 1 night in Nov 2023
Response from Bamboo on 25 Nov 2023
Thank you for your comments. Vicky

10/10 Excellent

Kevin, Conroe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations.... but the area is a bit questionable and a bit noisy
Stayed 1 night in Nov 2023
Response from Bamboo on 20 Nov 2023
Thank you for your comments

10/10 Excellent

ROXANA D

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto
Stayed 1 night in Nov 2023
Response from Bamboo on 19 Nov 2023
Gracias!

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport stay
Nice place to stay by airport. Close to town.
Stayed 1 night in Nov 2023
Response from Bamboo on 16 Nov 2023
Thank you for your comments. Vicky

10/10 Excellent

Ralph

Stayed 1 night in Nov 2023
Response from Bamboo on 18 Dec 2023
Gracias

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect stay for purposes of returning to the airport the next day. The area is very run down and felt unsafe, but inside the gates of the hotel were clean and safe. Plan on bringing noise canceling headphones to be sure you can sleep. There was lots of traffic and noise outside until 10:00 PM or so. This would not have been a problem if not having to get up at 1:30 AM for a very early flight. The staff could not have been nicer or more accommodating. If I were basing my review on the staff alone, it would be 10/10. Great people!
Stayed 1 night in Oct 2023
Response from Bamboo on 16 Nov 2023
Thank you for your comments. Vicky

10/10 Excellent

James, The Woodlands

Stayed 1 night in Oct 2023
Response from Bamboo on 16 Nov 2023
Thank you! Vicky

8/10 Good

Elver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the stay would stay again. Nice staff.
Stayed 1 night in Sep 2023
Response from Bamboo on 16 Nov 2023
Thank you for your comments. Vicky

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Bamboo on 19 Sept 2023
Gracias.

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
nice place.
Stayed 1 night in Sep 2023
Response from Bamboo Aparthotel on 9 Sept 2023
Thank you for your comments. Vicky

8/10 Good

Manu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reasonably priced place near the airport. Hosts are nice and very helpful.
Response from Bamboo on 9 Sept 2023
Thank you for your comments. Vicky

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, quiet, close to some action if you prefer. Nice people.
Stayed 1 night in Aug 2023
Response from Bamboo on 20 Aug 2023
Thank you fir your comments. Vicky

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for walking to dining options. My room was very clean with a kitchen and balcony. It got a little noisy from the street noise, but I will definitely return.
Stayed 1 night in Aug 2023
Response from Bamboo on 20 Aug 2023
Thank you for your comments. Vicky

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Bamboo on 8 Aug 2023
Thank you.

10/10 Excellent

Jaquelyne

Stayed 1 night in Jul 2023
Response from Bamboo on 8 Aug 2023
Thank you

10/10 Excellent

Nazafarine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely people, this was our second booking. So kind and accomodating!!
Stayed 1 night in Jul 2023
Response from Bamboo on 5 Jul 2023
Thank you for your comments. Vicky

10/10 Excellent

Muhie, Chicago

Stayed 1 night in Jul 2023
Response from Bamboo on 8 Aug 2023
Thank you.

8/10 Good

Sidney

Travelled with partner
Liked: Staff & service, property conditions & facilities
We stayed here for one night before flying out of san jose. I was a little nervous at first until i realized the parking was gated inside near the hotel rooms. After getting off the street and into the room, i was pleasantly surprised. The staff ladies were very kind and accomodating and i felt safe staying there. The place was very clean as well. Thank you!
Response from Bamboo on 6 Jul 2023
Thank you for your comments. Vicky

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night, but the staff was very friendly and accommodating. Excellent breakfast. Secure parking. Very close to SJO airport.
Stayed 1 night in Jun 2023
Response from Bamboo on 24 Jun 2023
Thank you for your comments. Vicky

8/10 Good

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The owner was very nice and welcoming. We were only there overnight and left at 4:30 am for the airport. The hotel location was great for us. The only part was our room was right off the busy street and you could hear the traffic. I would stay here again but only to be close to the airport.
Stayed 1 night in Jun 2023
Response from Bamboo on 16 Jun 2023
Thank you for your comments. Vicky

8/10 Good

Joseph D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Alajuela
Parking is difficult at this location. It is close to the old downtown area of Alajuela, which was interesting to visit. Rooms are clean and comfortable.
Stayed 2 nights in Jun 2023
Response from Bamboo on 13 Jun 2023
Thank you for your comments. Vicky

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very decent property. My wife and I stayed here for 1 night to catch a very early flight at SJO. The property provides a safe gated overnight parking space. The property owner is truly a nice person. She communicated with me before our stay. When we were at the airport, I thought I left my phone at the property. The owner tried realty hard to look for it at 4 AM!
Stayed 1 night in Jun 2023
Response from Banboo on 8 Jun 2023
Thank you for your comments. We are happy you found your cell phone!!! Vicky

8/10 Good

Daniela

Stayed 1 night in May 2023
Response from Bamboo on 11 Jun 2023
Thank you. Vicky

10/10 Excellent

karel evelio

Stayed 1 night in Jun 2023
Response from Bamboo on 6 Jun 2023
Gracias! Vicky

10/10 Excellent

Nazafarine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little mom and pop operation! Clean, convenient to airport, shopping and its amenities. Our little studio had a nice size comfy and clean double bed with a kitchen that was pretty well equipped. Nice bath. And they offer breakfast. We will definitely stay here again and recommend it to others!
Stayed 1 night in Jun 2023
Response from Bamboo on 4 Jun 2023
Thank you for your comments. Vicky

10/10 Excellent

Craig

Stayed 1 night in May 2023
Response from Bamboo on 23 May 2023
Thank you. Vicky

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2023
Response from Bamboo on 16 May 2023
Thank you for your comments. Vicky

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful small intimate hotel
Stayed 1 night in May 2023
Response from Bamboo on 9 May 2023
Thank you for your comment. Vicky