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Reviews of Hotel Villa Paradiso dell'Etna

4 out of 5
Hotel Villa Paradiso dell'Etna
Via Per Viagrande 37, San Giovanni la Punta, CT

Reviews

8.4

Very good

Rating 10 - Excellent. 49 out of 125 reviews" "
Rating 8 - Good. 52 out of 125 reviews" "
Rating 6 - Okay. 17 out of 125 reviews" "
Rating 4 - Poor. 4 out of 125 reviews" "
Rating 2 - Terrible. 3 out of 125 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Dennis

Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Very good
Stayed 3 nights in Nov 2021

10/10 Excellent

SANTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Dimitrios

Disliked: Staff & service, property conditions & facilities
Not a paradise at all.
Try to stay away! We booked 13 days in advance by hotels.com. Att arrival there was No room for us. They booked us instead to a local hotel for the same price -a room that 50% less cost, with No view to a terrible location. We had No choise But to spend Only a night there. They refuse to give a compensation. They don’t speak english and they email in italian, although We asked 3 times. If You want to visit, call them in advance. It is the first time that this kind of scam happens to us. We booked the superior room with Etna view for 100€ and We got for the same price a basement room with No view. The hotel stuff behavior was unacceptable.
Stayed 1 night in Aug 2021

4/10 Poor

Sabrina

Stayed 1 night in Aug 2021

6/10 Okay

Birgitte

Stayed 3 nights in Jul 2021

10/10 Excellent

EMIL

Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have breakfast with direct view to the Etna and enjoy the hospitality of the friendly and helpful staff.
Stayed 8 nights in Dec 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Lovely hotel with comfortable rooms, outs had a view of Etna. There are nice grounds and a pool to enjoy.
Stayed 2 nights in Aug 2019

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old world charm
Fantastic old world charm. Loved breakfast served on the roof looking at Mt Etna. Staff are lovely. Room quirky old world. Loved it loved it. I’m gluten free and they were very accommodating. Would stay again in a heartbeat. I stayed Monday to Friday. As this hotel is geared towards weddings it may be a different experience at weekends. My only negative is I got bit a lot by the pool area where it is very green. Management need to get the greenery sprayed. Other than that 5 stars. (You need a car too)
Stayed 4 nights in Aug 2019

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catania stay
Nice hotel and environment The internet was weak but functional
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Old fashioned and too remote. Too far from city centre. TV only had English news channel.
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel with gorgeous views & pool
A lovely hotel with a slightly faded grandeur that adds to its charm. Gorgeous grounds & pool area & the building & surroundings are very pretty. The bedroom was comfortable & immaculate with an amazing view of Etna from the balcony. The breakfast room also has a panoramic view of Etna. Perfect for a 2 night stay to visit Etna South (20 min drive) and Benanti vineyard (5 min drive) both of which are highly recommended. Helpful & friendly staff too.
Stayed 2 nights in Oct 2018

10/10 Excellent

Bernd

Full recommendation !!
Very nice and stylish hotel on a very good level. Nice designed rooms and good bathroom. Wonderful garden with big pool. Pricewise a really good deal.
Stayed 1 night in Sep 2018

8/10 Good

Lorraine, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmospheric Hotel
We were very pleasantly surprised by the hotel. As you enter the gates you cannot fail to be impressed with the sight that awaits you. The gardens wrap around the hotel and provide quiet secluded corners with plenty of seating. The pool is an added bonus. The rooms were delightful, such a change from the clean cut lines and furniture of modern hotels. it all added to the holiday experience.
Stayed 7 nights in Sep 2017

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2017
Il ricevimento vi ringrazia per l'eccellente feedback!

6/10 Okay

Christine

Liked: Cleanliness, room comfort
A bit tired but ok for the price
Efficient check in. Restaurant only had set menu at about €35- didn't look very good and as we had no car we had quite a walk to a shopping centre about 1.5 k's on a very narrow road which was too dangerous to walk at night due to traffic. Pool area and bedroom very clean and comfortable. View of Mt Etna was lovely. Breakfast was ok, but very little fresh food - pre bought cakes and pastries were there throughout our stay - not renewed. A function was held throughout the grounds making it unusable for guests. This would have been ok except we were not forewarned. We could have made plans to go elsewhere if we had known. Still, it was very reasonably priced! Advice: if you stay here make sure you have a car!
Stayed 3 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
A grand old dame that has seen better times
Good choice for trips to Etna, but be aware that it is effectively in the middle of nowhere (an area full of shopping centers and malls)

10/10 Excellent

Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Hotel at the foot of Mt. Etna
Charming hotel built at the beginning of the last century, and furnished with antiques. Free parking, quick checkin, and friendly staff. Good location if you're coming from/going to the airport, sightseeing Mt. Etna, or shopping in Taormina. The included breakfast was ok but nothing to write home about, but it's all made up by the beautiful breakfast area on the rooftop. There are also various spacious reading rooms, and not least of all, free WiFi everywhere.

8/10 Good

Phil, Southampton UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Hotel Villa Paradisio dell"Etna
Holiday 13th Sept-20th Sept Temperature 34 c pure blue sky all week, Need a car,unless u want to be isolated to Hotel,Mt Etna visit a must,expensive but must be done,great experience..drive into park,cable car to first level,then 4wd to base of Etna. Drove to Enna approx 1 hr great scenery not to miss,then drove onto Argento approx another 1 hr drive visited greek temples.Taormina 1hr drive stunning views, lovely beaches on the way nice places to eat in Gardini Naxos.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
We had a couple of nights here in order to see Mt Etna so it was a perfect location. It was very pleasant to sit round the pool in the afternoon, although make sure you have insect repellant, and dinner in the hotel was very good. The staff were very helpful and friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Loved the hotel. Will definitely come back. Old world feel with friendly staff and beautiful rooms.

8/10 Good

Patrick, Dublin

Liked: Cleanliness, staff & service, room comfort
Hotel full of atmosphere and character
Great atmospheric hotel with interesting history. Lovely outdoor pool. Convenient to Etna, shops etc. Staff very friendly. Highly recommended to family group looking for something more than all mod cons.

10/10 Excellent

Kenneth, Stockport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Paradiso dell'Etna
We stayed here for our last night as it was fairly close to the airport but it still took an hour to drive there in rush hour traffic. The staff did warn us about that. We had a lovely room with a balcony and view of Etna. We had the €35 set evening meal which was very nice. Our Satnav took us right there, using the address.

10/10 Excellent

kim, chichester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely italian villa hotel
hotel was lovely and set in lovely gardens. lovely outside pool. Friendly staff that all spoke english.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Catania Airport
Great stay. Concierge very helpful. It was only a 15 minute drive to the airport, which made it convenient for our 6:15 a.m. flight. The restaurant staff at dinner were not friendly or attentive. Pasta was good but meat overcooked.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great pool. Service is relaxed for its formal surroundings around the pool . room service fantastic. As visiting family locally would come again as their is no competition

6/10 Okay

David, Brunswick, ME

Atmospheric but dated
We used this hotel as our based for two nights to explore the area around Etna, Catania and Taormina; in this regard it was perfect. The place is a bit dated and the furnishing are a bit tired, but this adds to its overall charm. It is in a busy suburb located near a large shopping mall, which is a good place to hunt for food outside of the standard Italian mealtimes. It is also a short drive to the center of town where you can find all necessary services. Our rooms faced Etna, but were close to the front of the hotel and the busy road that buzzed with traffic during the day. The breakfast is sufficient and attended by staff willing to make individual coffee drinks upon request.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well presented hotel
We had a three night stay and enjoyed it immensely. Well presented in and outside.

10/10 Excellent

Sheila & Charle, Cherry Hill, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel!
We enjoyed our one-night stay in this charming hotel. The staff was friendly and the restaurants were very nice (and delicious!) for dinner and breakfast. Our room was spacious and comfortable. The grounds were beautiful. This was a lovely beginning to our holiday in Sicily.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay close to Etna
We enjoyed our stay at Villa Paradiso. The hotel has a kind of old world charm but in a very nice way. The marble bathroom was clean and with an excellent shower. The bed was large and very comfortable. The surrounds of the hotel were very pleasant, and our room had its own terrace, though it wasn't the kind of weather for sitting out when we visited. It was ideally situated for visiting Etna and it was easy to be up the mountain by 9am the next morning. Breakfast in the roof top terrace was a lovely way to start the day and there was lots of choice of things to eat.

8/10 Good

aral_sea, Gillingham, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and good stay
The hotel is kept well. The style is something like liberty, I would say. The room we had was comfortable, with fridge filled with usual expensive small drinks (like other hotels), parquet on the floor, thick glasses in the door of the small balcony, sky on demand, bathroom in good state. On the whole the room was clean. The view of Mount Etna from the terrace where we had breakfast was spectacular. We were lucky there were no clouds for all the length of our stay. Breakfast included various juices, almond milk, slices of bread (rye bread too) and toaster, yoghurts, coffee, tea bags, green tea, croissants, cappuccinos, honey in little jars, jams, cakes (which unlike croissants weren't covered), ham, slices of cheeses...you should be able to pick something satisying your tastes. The little garden it's worth a visit. People at the reception were affable. Location of the hotel: bear in mind that if you want to go around in Sicily the best way is hiring a car (or a moped or bike). Public transports outside the main cities are poor. The hotel is situated in an area which is part of the hinterland of Catania, but urban bus lines don't get there. If you have a car, the hotel is ideal for excursions to Mount Etna, but also Taormina, the ceramic capital of Caltagirone, and Siracusa and all the other baroque towns like Noto, Ragusa and Modica. Catania town centre and Acireale are worth a visit.

6/10 Okay

MM, London

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Too far
Disappointing for the price and 4 star rating. Hotel is miles from anywhere, so car is essential.Hotel tired looking and outside cleaned just for evening local events. Pool did not seem cleanest, although a machine was used to clean. Depressing ambience, esp. in dining room. Food expensive for the quality.

8/10 Good

Mary & Chris, Buckinghamshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful Sicilian hotel in traditional style
We stayed for 7 nights and were very comfortable. The staff are friendly and helpful and couldn't do enough for us. The garden and pool area is lovely - very relaxing and the pool clean and well kept. We had a wonderful view of Etna from our room and I would recommend asking for a room with an Etna view. The food in the restaurant was excellent and the service good. Internet access is good in the lounge area and a computer is provided for guests to use. For us the only down side to the location of the hotel is that there is nowhere to walk from the hotel if you want to have an evening stroll. We did however, find a nice pizzaria within walking distance of the hotel which enabled us to sample the local wines without having to drive.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Comfortable country house hotel overlooking Etna
We loved the hotel. The atmosphere in the hotel is warm and comfortable, and the staff are charming, so it feels homely - country house hotel homely. The restaurant serves a four course set meal but it is possible to have only a part of it and pay accordingly. The wine was good and not expensive. We had a good view of Etna from our room.

8/10 Good

RK

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to find, but cute.
This was quite the hotel in 1920....but a little tired now. The rooms are really cute and the sheets are top quality. The hotel restaurant was very good and the staff was excellent. The main problem is that the hotel is near nothing and very hard to find. Even with our GPS we drove around an extra 10 min. The street names are repetitive and the roads are difficult to navigate as they are in many parts of Italy.

8/10 Good

colbourn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sites to see Taomia, mount Etna
Very pleasant stay. Staff friendly, hotel typically sicillian. Gardens and grounds tranquil.

10/10 Excellent

Frank, Princeton, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied - great customer service
The hotel was charming and very well maintained. We loved the hand-painted murals in the rooms. Hotel management was extremely friendly and helpful.

10/10 Excellent

James, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable and relaxing hotel on the slopes of Mount Etna
The Villa Paradiso can be difficult to find if arriving by rental car, but it is well worth the serach. The Hotel is in the grand style, in pleasant gardens, plenty of off-street parking, and well-furnished, comfortable rooms - ensure yours has a balcony and view of Etna. The facilities - there is a pool and fitness centre - are good, and the hotel is well placed for touring around Etna and the North-East of Sicily. The food is first-class, the wine list comprehensive. Breakfast is served on the roof terrace, and all other meals can be eaten out of doors under clear summer skies. All this makes for an excelent break.

8/10 Good

antonio

Stayed 2 nights in Sep 2021

10/10 Excellent

Zilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo Punto di riferimento x l anno prossimo
Stayed 2 nights in Sep 2021

10/10 Excellent

SANTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from De Luca on 12 Sept 2021
Gent.mo Santo la ringraziamo per il Suo apprezzamento ai ns servizi e augurandoci di riaverla presto come ns ospite gradisca i nostri più cordiali saluti La direzione

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ganz tolles Ambiente! Frühstück auf einen wunderschönen Terrasse mit Blick auf Etna und sehr ausreichend !
Stayed 4 nights in Aug 2021

6/10 Okay

Mélanie

On ne peut pas être et avoir été
Cet hôtel a du être très beau il y a quelques années. On sent qu’il a eu ses heures de gloire mais vit sur ses acquis. Plein de choses sont à revoir par exemple un bar ouvert pour prendre l’apéro en terrasse, nettoyer la piscine pleine de poussière de l’Etna etc etc
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Aria condizionata non funzionante nelle camere e nel resto della struttura.
Stayed 2 nights in Jun 2021

10/10 Excellent

SANTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

SANTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

thierry

Travelled with family
Retour vers le passé
Hôtel qui nécessiterai un bon rafraîchissement la pisine est propre quand aux chambres la vue est exceptionnelle a part la salle de bains qui a été refaite le reste est a revoir pour un hôtel 4 étoiles. Bon petit déjeuner sur la terrasse
Stayed 1 night in Sep 2020

8/10 Good

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020