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Reviews of NBH Lacus Boutique Hotel

3.5 out of 5
NBH Lacus Boutique Hotel
Avenida Bustillo, km 7625, San Carlos de Bariloche, Rio Negro

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 37 reviews" "
Rating 8 - Good. 10 out of 37 reviews" "
Rating 6 - Okay. 1 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kendra

Stayed 1 night in Jan 2024

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great location . Great and helpful staff. Very nice and clean room. Quality sheets and linens. Breakfast is ok.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners / staff are very friendly and helpful, making for a very delightful stay.
Stayed 8 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barbara was so very helpful to us. We had a really long flight and she was able to calm my daughter who was very upset. Then she helped tremendously to find the best rates for cabs and for skiing.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Cath, Coona. Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great owners who were friendly and very helpful at all times. English spoken well. Very keen to assist and help you see the best of Bariloche and surrounds, loved staying there
Stayed 4 nights in Mar 2018

10/10 Excellent

Christopher, Cheshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hosts, super location
Perfect hosts and excellent experience! Paula and Luis were very helpful throughout our 2 day stay. They went out of their way to explain the area, recommend and arrange a short tour to pick up from the hotel; also arranging car hire for us. Also airport transfer. Room had fabulous views.
Stayed 2 nights in Oct 2017

8/10 Good

D, New Zealand

Liked: Cleanliness, staff & service, room comfort
Great views. Helpful hosts.
Not a full service hotel and value is consistent with a ski resort where pricces are higher than normal. Towels not changed during a four night stay so don't expect luxury service levels. Breakfast is ok but not wonderful.
Stayed 4 nights in Sep 2017

10/10 Excellent

Jesus, San Antonio, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!
The staff was amazing, the hotel is decent for the price, the lake view is amazing. This hotel is located between Cerro Cathedral and the City. The staff was very helpful, this place will be my first option whenever I return to Bariloche!
Stayed 4 nights in Jul 2017

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
We received excellent service from the owners of the hotel who are able to help with any plans you need to make. The room (#8) was quite large and very comfortable. We would definitely recommend the hotel for anyone visiting Bariloche.

10/10 Excellent

Deborah , New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views and really nice owners.
The view from room 5 is just breathtaking! The owners of the hotel are really nice; they helped us booking tours, getting a car and recommending places around. They also made me vegan bread for breakfast. Really sweet couple. The hotel is clean and they give you breakfast (fruits, yogurt, bread, ham, cheese, muffins, cookies, cereal, croissants, eggs). It has an spa that we didn't use. The room is big. The bed was a queen or king (not sure) but it has a division in the middle. It seems to be "a thing" in Argentina because we were at another hotel before and it had it too. This one wasn't so bad. They clean the room everyday (~11am) and give you new towels if you want to. The shower has hot water. They give you shampoo, conditioner and soap. The room has a tv and fridge too. We slept well but if you are attempting to wake up late in the morning you might hear other guests opening and closing doors. We woke up early everyday, so that wasn't an issue. There are a lot of activities to do around! You can take the bus, a taxi or rent a car (manual transmission only). Overall was a great experience; loved the owners and the views. Would recommend this hotel to my friends.
View from room 5
View from room 5
View from room 5
View from room 5

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful host and hostess.
Our first taste of Patagonia, and spoilt rotten by our host and hostess, who were helpful at every turn,. Paula can advise on an inexpensive rental car co. and coordinate as required.

10/10 Excellent

Donna, Newton, MA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel with the personal touch
I arrived by myself and felt immediately at ease with the warm reception from Paula and her husband. They both went out of their way to make our family (who arrived after me) feel at home, making reservations for us, giving advice, chasing me down for phone calls etc. In the end we felt like we had made new friends and would highly recommend this place to all. It is advisable to have a car in this town to see the surroundings and get in to town quickly.

2/10 Terrible

SCHILDKNECHT

Liked: Cleanliness
Disliked: Staff & service
Buena ubicación y buen precio pero muy ruidoso…
El hotel esta cerca de los lugares de interés, las habitaciones son amplias y limpias, buenos precios. Las habitaciones del primer piso miran al estacionamiento… El lugar es muy ruidoso porque todos los pisos son de ceramica. Las puertas interiores y exteriores se cierran con mucha fuerza. Preparan las mesas del desayuno a las 23.00 horas generando mas ruido. Este hotel no tiene un estilo local. Podria estar en cualquier pais
Stayed 3 nights in Jan 2024

8/10 Good

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Staff Lacus on 26 Sept 2023
Muchas gracias por su review. Saludos cordiales

10/10 Excellent

Dariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejor hotel frente al lago
Excelente hotel, muy limpio, muy buen desayuno y con unas vistas increíbles al lago.
Stayed 1 night in Jul 2023
Response from Staff Lacus on 11 Jul 2023
Muchisimas gracias por su review. Un placer haberlos recibido. Los esperamos la proxima

10/10 Excellent

HUGO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicación y vista
Muy buena elección para unos días. Elegimos habitación con vista al lago: MARAVILLOSO!!! Buena atención por parte del personal, muy atentos con todas las preguntas que les hicimos: dónde ir a cenar, tomar una cerveza, etc
Stayed 2 nights in Apr 2023
Response from Francisco on 27 Apr 2023
Hugo. Fue un placer haberlos recibido. Los esperamos la próxima eh. Un abrazo grande

6/10 Okay

claudia noemi

Mala experiencia
Las sabanas son de microfibra cuando te queres dar vuelta se salian, dormiamos sobre el colchon pelado, que eran dos de 1 pz unidos, mal, y los toallones y toalla una lija y muy finitos, el servicio de spa no presta, ni la pileta, desilucion. Creemos que demasiado ahorrativo el dueño. La vista es buena.
Stayed 4 nights in Mar 2021

10/10 Excellent

Passanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un pequeño hotel muy lindo, con vistas hermosas. El cuarto tenía una terraza con vista al lago. El servicio excelente, Barbie nos ayudó mucho con reservaciones, dónde comer, a dónde ir, siempre muy atenta. No está cerca del centro caminando, tienes que tomar taxi, pero no fue un inconveniente para conocer.
Stayed 3 nights in Aug 2019

10/10 Excellent

Júlia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vue imprenable sur le lac
Hôtel avec terrasse et chambre vue lac magnifique. Personnel à l’écoute et de bons conseils. Prix très raisonnable.
Stayed 3 nights in Mar 2019

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Boa opção em Bariloche
O hotel é bem mais simples do que aparenta no site, porém tem o básico para quem quer curtir Bariloche durante o dia e ir para o hotel só para dormir. Bem localizado, excelente café da manhã, quartos com calefação e um bom chuveiro quente. Ótima atenção dos donos e funcionário da pousada.
Stayed 4 nights in Jul 2018

4/10 Poor

silvio luiz

Pra começar nos colocaram em um quarto com três camas , oque gostei já que não havia lugar adequado para colocar e abrir nossas malas grandes . Então , demos der um tempo , fomos avisados que nos colocaram em quarto errado e tivemos que colocar nossas roupas de novo nas malas e fomos para um quarto com cama de casal , pequeno , e não tinha onde colocar e abrir as malas . Pedimos cadeiras e conseguimos uma ! Então tivemos que abrir uma mala no chão . Apesar de pedirmos para que nos ajudassem com as malas , ficou assim mesmo . Cama pequena , pedimos mais dois travesseiros e nos foram entregues sem fronha ! Só nos dariam pela manhã do dia seguinte ! Fomos embora com a sensação de que ficamos pedindo favores !!! Não volto mais...
Stayed 3 nights in Jul 2018

10/10 Excellent

Glauco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima escolha em Bariloche.
Escolha quarto com vista para o lago Nahuel Huapi. No café da manhã as melhoras medialunas da viagem que fizemos.
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2017

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% Satisfeitos
Além do excelente atendimento dos proprietários (Luiz e esposa), esse hotel está próximo à excelentes restaurantes, próximo ao Cerro Otto e também ao Cerro Catedral. Com certeza nos hospedaremos novamente caso retornemos à Bariloche.
Stayed 10 nights in Aug 2017

8/10 Good

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpo e muito bem cuidado.
Excelente tratamento dispensado pelo casal Luis e Paula. Pessoas atenciosas e prestativas. Só por essas caracteristicas seriam o suficiente para considerar a estabelecimento recomendável em elevado graú. Parabéns.

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa fabuloso
O acesso do hotel é um pouco difícil pois a estrada não é pavimentada. O resto é perfeito, em especial atendimento dos seus cordiais funcionários, café da manhã, áreas comuns, spa incrível.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel pequeno em local com linda vista!
A simpatia do dono é um dos pontes fortes deste pequeno hotel com instalações novas e reluzentes! Luis tenta fazer com que seus hóspedes se sintam em casa. Para completar tem uma a linda vista do quarto e da área de café da manhã, além da limpeza dos ambientes.

8/10 Good

Paulo Sergio, RIO VERDE -GO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SURPREENDENTE
Hotel é simples porem os proprietarios fazem a diferença ... Atenciosos e prestativos . organizam passeios e dão valiosas dicas .... Café manhâ bom . Quarto muito bom , aquecimento perfeito , wi-fi , cofre , banheira e vista maravilhosa .

8/10 Good

debora , Peruibe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradável
Ótimo hotel e atendimento perfeito! Recomendo! Em frente ao lago, confortável e aconchegante. Os donos dão ótimas dicas de passeios e ajudam com alguns detalhes.
Vista do quarto

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um pedacinho da nossa casa.
Acredito que o mais valorizado por qualquer hóspede em um hotel seja o bom atendimento. E isso, é o que de melhor é oferecido pelo Altuen Hotel através dos serviços personalizados prestados pelos seus proprietários Luiz e Paula. Duas pessoas maravilhosas que nos fazem sentir como se estivéssemos em nossa casa. Recepção calorosa, simpatia, dicas de passeios e restaurantes fazem parte do "pacote". Além, é claro, de um café da manhã servido com carinho pelo Luiz que inclui um pão caseiro quentinho feito na hora. Apesar de estar localizado a 7,5 km do centro de Bariloche, existem opções baratas de transporte como ônibus coletivo ou remis (táxi com tarifa fixa). Há também ótimos restaurantes próximo do hotel e ainda uma praia a 100 m (Playa Bonita), sem contar com a vista maravilhosa do Lago Nahuel Huapi. Sem dúvida uma das melhores opções de estadia em Bariloche considerando a relação custo/benefício.

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort