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Reviews of Boutique & Gourmet Hotel Orso Grigio

4 out of 5
Boutique & Gourmet Hotel Orso Grigio
Via Peter Paul Rainer 2, San Candido, BZ

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 37 reviews" "
Rating 8 - Good. 8 out of 37 reviews" "
Rating 6 - Okay. 1 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis, SAN GERMAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un pueblo pequeñito pero acogedor., muy bueno para descansar pues es muy tranquilo queda cómo 25 min del pueblo de Cortina de Ampezzo. Si quiere más actividad pues no es el lugar. El personal excelente y con muchos detalles.
Stayed 4 nights in May 2024
Response from Boutique & Gourmet Hotel Orso Grigio**** on 9 May 2024
Gracias por sus comentarios. Un cordial saludo, SabrinaRecepciónBoutique & Gourmet Hotel Orso Grigio*****

10/10 Excellent

Marcelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no words that can be enough to describe our stay here. Everything was excellent !!!!! First let start with San Candido, a town out of a story book. And in the middle is this hotel. We met the owner Frantz, who is everyday there greeting and make sure you have a great stay. Rooms are impeccable and very comfortable. The staff is very friendly and professional and they are willing to help you with anything you need. Breakfast is superb. Very nice ambience, great selection and abundant. They include the renting of bicycles and we used them to ride 40 miles to Leinz in Austria. This ia a must do. Very close to all the mountain attractions. We will definitely come back.

8/10 Good

Kevin

Liked: Property conditions & facilities
Nice but noisy.
A great hotel with very helpful and friendly staff, particularly the owner who comes around at mealtimes to chat to the guests. The hotel is on the main square in the town and this makes it extremely noisy until the early hours of the morning. Deliveries for the nearby businesses and street cleaning are in full flow by 5am so this is a very noisy place to stay! And by noisy, I mean deafeningly loud. It is not the hotel's fault, but because it was hot and they have no air conditioning or portable electric fans, you have to keep the windows open... so don't expect a good night's sleep in the summer, unfortunately. There is a Tesla supercharger and free parking onsite which is very convenient.
Stayed 3 nights in Jul 2021

10/10 Excellent

Candy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome. 4.3 rating is very underrated!!! The breakfast is the best in my life, the staff is nice, there are sauna....etc. Everything is just perfect for a relaxing holiday.
Stayed 2 nights in Sep 2019
Response from Chiara on 25 Sept 2019
Thank you very much! Best regards

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel
The hotel is nice. Our room was clean, the service was good and the staff helpful and friendly. The hotel is located in the center of the town in the pedestals area. We stayed at the hotel for one night while we were traveling in the Dolomites area on our way to Austria and it served our needs well. The only problem is that after 9:00 PM no restaurants in the area are open.
Stayed 1 night in Jul 2018

10/10 Excellent

Kristen, Maine, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a wonderful hotel, located right in the pedestrian zone on the main piazza of San Candido. The management and employees were all wonderful, friendly, and helpful. I got terribly ill while here and they arranged for a doctor to come to the hotel and also brought food up to my room for my child and me. I am so grateful to them for their help. The restaurant was lovely and they serve a large, locally-sourced buffet breakfast. I would definitely stay here again.
Stayed 2 nights in Jul 2018

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Candido
Excellent service & room

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Great Location
Cute village area. Amazing churches within 50 meters. Breakfast fair compared to other property.

8/10 Good

Justine, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a wonderful village
Our stay at the Orso Grigio was very very nice! The check in staff were lovely and even offered us a choice in room if we were not entirely happy with the one we were allocated. The hotel is right next to lots of shops, cafes and restaurants. There was lots to eat at breakfast and everything was very tasty. A big recommendation to stay at this hotel!

10/10 Excellent

Maria Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trascorrere una vacanza in questo hotel è stata una esperienza meravigliosa. Un ambiente accogliente e pulitissimo. Il personale è gentilissimo, affabile, sempre sorridente, disponibile e attento ad ogni esigenza del cliente. Servizio eccellente. Ristorante superlativo. Il proprietario, Franz, sempre presente, gestisce il suo albergo con grande passione e cura per ogni piccolo dettaglio. Consigliatissimo!
Stayed 7 nights in Feb 2024
Response from Boutique & Gourmet Hotel Orso Grigio**** on 17 Feb 2024
La ringraziamo per la Sua bellissima recensione! Siamo lieti che abbia trascorso un soggiorno piacevole e sperando di riaccoglierLa nuovamente porgiamo un cordiale saluto, SabrinaReceptionBoutique & Gourmet Hotel Orso Grigio ****

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Service, top Lage!
Stayed 3 nights in May 2022

8/10 Good

Hildegard

Liked: Staff & service, property conditions & facilities, room comfort
Eine Reise wert!!!
Sehr freundliches Personal. Sehr gutes Frühstückbuffet. Tolle Weinauswahl und sehr gute Küche!
Stayed 2 nights in Mar 2022
Response from Chiara - Rezeption on 9 Mar 2022
Sehr geehrte Frau Littoij! Herzlichen Dank fuer Ihre tolle Bewertung! Beste Gruesse aus Innichen

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il migliore hotel che potessimo scegliere!
Abbiamo passato un weekend a San Candido in questo fantastico hotel nel centro del paese. Abbiamo ricevuto da subito un'ottima accoglienza. A gran sorpresa abbiamo scoperto che il costo del noleggio delle biciclette era incluso in quello dell'albergo, così come l'ingresso alla piscina di San Candido. Molto piacevoli la sauna e il bagnoturco all'ultimo piano, l'albergo fornisce tutto il necessario per potervi accedere (ciabattine, teli, ecc). Colazione ottima (c'era anche il miele direttamente dal favo). Per un prossimo soggiorno a San Candido prenoteremo sicuramente di nuovo qui!
Stayed 2 nights in Aug 2019
Response from Chiara on 2 Oct 2019
Grazie mille Eleonora per la meravigliosa recensione! Un caro saluto e spero a presto!

8/10 Good

Gian Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viva San Candido !!!
La posizione è davvero fantastica (proprio sulla piazza centrale e sulla via pedonale perfetta per lo shopping e nel mezzo di tutti gli eventi). Nonostante questo la tranquillità non ne patisce minimamente. Servizio impeccabile, molti benefit e una cucina molto ricercata. Completano il tutto il bar con i tavoli in posizione ultra strategica (area pedonale e scorcio sul Baranci) ed una fornitissima enoteca. Peccato esser rimasti solo cinque giorni
Stayed 5 nights in Jul 2019
Response from Chiara on 28 Jul 2019
Gentile Signor Fortuna! Grazie mille per le belle parole, spero di poterLa ospitare ancora prossimamente! Un caro saluto

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo stati ospiti per un week end ci siamo trovati benissimo pulitissimo, personale sempre disponibile e gentile e preparato. Camera spaziose e munite di ogni comfort. ci ritorneremo.
Stayed 2 nights in Apr 2019
Response from Chiara - Reception on 29 May 2019
Grazie mille per la gradita recensione! Speriamo di potervi ospitare presto nuovamente! Cordialmente

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Chiara on 13 Jun 2019
Gentile Sergio! Grazie per il bellissimo voto! Spero di poterLa riospitare molto presto! Cordiali saluti Chiara Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
ci siamo trovati benissimo, il titolare una persona squisista, e le sorprese che giornalmente riservava sono state graditissime, i dolcetti, il vin brulè, la serata particolare, ogni giorno una coccola...
Stayed 3 nights in Feb 2019
Response from Chiara on 3 Mar 2019
Gentile ospite! Grazie di cuore per le belle parole e per essere stata da noi! Speriamo di rivederci presto! Un cordiale saluto

10/10 Excellent

Davide, Conegliano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Personale super cordiale, ottimi servizi. Qualità del cibo ottima sia a colazione che a cena.
Stayed 1 night in Feb 2019
Response from Chiara on 3 Mar 2019
Gentile Davide! Grazie mille per il feedback! Spero di potervi riospitare presto! Cordiali saluti

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissima esperienza , posizione stupenda, parcheggio a due passi
Stayed 2 nights in Dec 2018
Response from Chiara on 14 Dec 2018
Grazie mille per il feedback! Spero di rivedervi presto! Un caro saluto

10/10 Excellent

Simona

Liked: Cleanliness, staff & service
COMFORT E RELAX IN PIENO CENTRO
Posizione centralissima, aperitivo offerto con vino ed affettati e formaggi di qualità. Una coccola da concedersi ogni tanto
Stayed 1 night in Oct 2018
Response from Chiara on 2 Nov 2018
Gentile Simona! Ringraziamo vivamente per la Sue belle parole! Spero di rivederLa presto! Un cordiale saluto

10/10 Excellent

antonella, bergamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel grazioso a due passi dal centro ottima colazione personale molto disponibile e cordiale.
Stayed 2 nights in Oct 2018
Response from Chiara on 2 Nov 2018
Gentile Antonella! La ringrazio per aver speso due minuti del Suo tempo per lasciarci questo feedback positivo. Spero a presto!

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno semplicemente magnifico!
Il soggiorno presso l'hotel Orso Grigio è stato eccezionale sotto tutti i punti di vista. Non dimenticheremo mai la cordialità e la professionalità di tutto il personale, la simpatia e la disponbilità di Franz il proprietario, la bontà dei piatti preparati con cura e ricercatezza. Grazie di cuore, siete fantastici.
Stayed 5 nights in Jul 2018

10/10 Excellent

Fiammetta, Perugia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Storico hotel sulla piazza principale di San Candi
Location meravigliosa, personale dell'hotel gentilissimo. Speriamo di poter ritornare presto
Stayed 4 nights in Jul 2018
Response from Sarah on 2 Aug 2018
Ringraziamo per le belle parole... Sperando di rivederci presto salutiamo cordialmente

10/10 Excellent

Ruggero , Olbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto
Assolutamente fantastico soggiorno dal Sig Franz a tutto lo staff al ristorante un 'atmosfera da sogno Grazie
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk service
Otroligt prisvärt hotell med fantastisk service. Personalen var flexibel och tillmötesgående.
Stayed 2 nights in Dec 2017

10/10 Excellent

chicca, Roma, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacanza rilassante in un albergo magnifico situato in un punto strategico della Val Pusteria
Stayed 5 nights in Sep 2017

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como toda a cidade, hotel muito limpo.
Excelente. Bem localizado. Ótimas instalações.

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel molto confortevole. Personale e proprietà estremamente cortesi. Ottima cucina. Pulizie impeccabili. Lo consiglio a tutti. Unico neo (per me) manca la palestra.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel molto confortevole situato proprio nel piccolo e affascinante centro di San Candido,atmosfera accogliente e cordiale proprio cio' che ci si aspetta per un soggiorno in Alto Adige.Praticamente perfetto

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grosses Entgegenkommen
Obwohl das Hotel (nach einer Pause) erst am nächsten Tag wieder geöffnet wurde, unproblematische, sehr freundliche und entgegenkommende Unterbringung in "frischem" Doppelzimmer zur Einzelbenützung.

10/10 Excellent

Fausta, Chioggia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accogliente
Non e' stato possibile rimanere per i giorni previsti per motivi personali ma ho trovato ottima accoglienza

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Benissimo 0,9

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Obere Preiskategorie, aber sehr gutes Hotel
Oberes Preissegment, aber sehr gutes und gepflegtes Hotel zentral in Innichen gelegen. Sehr freundliches und hilfsbereites Personal. Ruhig für Paare, aber auch für Familien geeignet.