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Reviews of Kent Otel

Kent Otel
Pazar Mah. Necip Bey Cad. No. 14, Samsun

Reviews

8.2

Very good

Rating 10 - Excellent. 57 out of 139 reviews" "
Rating 8 - Good. 49 out of 139 reviews" "
Rating 6 - Okay. 23 out of 139 reviews" "
Rating 4 - Poor. 3 out of 139 reviews" "
Rating 2 - Terrible. 7 out of 139 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Perry

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Perry

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in older part of samsun. Comfortable 1 night stay. Good breakfast on terrace upstairs with great view of the city. Kettle in room which I like. No complaints. Would come again.
Stayed 1 night in May 2023

10/10 Excellent

Farid

Stayed 1 night in Nov 2022

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

Owen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unhappy
The Hotel seems to be generally in poor condition. The shower outlet was broken from the wall and we had to stick the screws gently into the hole to use it. The air conditioning would only run for one hour and then shut off. We had to turn it back on every hour. The shower doors were very difficult to move in their tracks. The pillows are too large and uncomfortable. Also, the refrigerator would not work even after the staff tried to get it functioning. The breakfast was just okay, but there was no hot food. Generally low-priced, but not a good value. I do not know why they have a high rating. Will not stay there again.
Stayed 1 night in Jul 2022
Response from Mehmet on 27 Jul 2022
EKSİKLERİMİZİ GİDERECEĞİMİZDEN EMİN OLABİLİRSİNİZ İYİ GÜNLER DİLERİZ.

10/10 Excellent

GABRIEL

Stayed 2 nights in Apr 2022
Response from Mehmet on 13 Apr 2022
THANKS YOU.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good hotel in city centre. Good value for money. Clean and decent. Notr thst is is next to the main central mosque and calls for prayer are very loud.
Stayed 1 night in Jul 2021
Response from Mehmet on 1 Nov 2021
THANK YOU SİR

10/10 Excellent

Mohammad Shahzad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, staff are friendly
Stayed 1 night in Oct 2021
Response from Erdem on 29 Oct 2021
Thank you for your comment.

10/10 Excellent

Rasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Mehmet on 13 Sept 2021
TEŞEKKÜR EDER İYİ GÜNLER DİLERİZ.

6/10 Okay

Maria

Stayed 1 night in Jul 2021

10/10 Excellent

Florin Ciprian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jul 2021
Response from Erdem on 2 Aug 2021
Thank you so much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful city and delightful hotel!
Stayed 2 nights in Jul 2019
Response from Erdem on 26 Jul 2021
Thank you so much.

6/10 Okay

ANIL

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2021
Response from Erdem on 28 Jul 2021
Thank you so much

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property is ok and it is the second time we use it as a travel hub, the room is very spacious and the hotel is in a great location close to market. The bathroom however had mold causing smell to slightly spread in room when opinning the bathroom. Diffenately needs maintenance and update. But with room price, it was ok.
Stayed 1 night in Jul 2021

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, good service, basic hotel
great stay as usual. friendly service and clean basic hotel. i wish the coffee tasted better. please buy a different brand, maybe Nescafe.
Stayed 1 night in May 2021
Response from Erdem on 15 Jun 2021
Thank you for your comment. We will consider your suggestion.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, quick, clean stopover with free parking.
We used this hotel before whenever we travel out East in Turkey. It's very affordable for a one night stopover. The location is great, and there is on-site free parking. This time, the reception was very helpful. They helped us with parking and allowed us to store our bicycles in the lobby for safety. The beds were comfortable and clean sheets and pillow cases. The a/c worked well. Breakfast was provided but it was not as good as the last time. Last time, there were more hot food items, and just more variety in general. We understand, because during the Covid restrictions, there is a limited amount of guests. But our children were really looking forward to the börek, and more options. But it was okay.
Stayed 1 night in Apr 2021
Response from Mehmet on 5 May 2021
Thank you for your nice comments, we always welcome you.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant!
Room comfortable and quite large. Beds comfortable and clean. Shower very good, however i was at first confused as to where the shower head was but found it in ceiling! Tea and coffee and kettle in room. Fridge and several bottles of water also. Staff were friendly and obliging. Breakfast buffet also excellent. Definitely value for money too.
Stayed 1 night in Feb 2021
Response from Erdem on 23 Feb 2021
We thank you. We wait again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Erdem on 5 Oct 2020
Teşekkür ederiz.

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2020
Response from Erdem on 24 Sept 2020
Thanks

8/10 Good

mohamed zahid

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2020
Response from kentotel on 27 Aug 2020
Teşekkür eder yeniden bekleriz

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super city centre hotel near beach
This was our 2nd stay at this hotel. We used this hotel as a pitstop during our long 2-day road trip. On our way there we stayed here, and on our way back we also stayed here. It goes to show that we stayed here on the way back too. If the first stay was bad, we would've easily cancelled this place. Check-in was easy and quick. A/c worked well. Beds were satisfactory. There was another leak under our sink but they fixed it right away. We'll definitely use this place again on our next travels through Samsun. I loved the free parking in front of the hotel and great walking location to all shops, restaurants, and markets nearby. Even walking distance to the sea.
Stayed 1 night in Aug 2020
Response from Erdem55 on 17 Aug 2020
Thank you for your comment.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location!
Great service and communication. Fairly new and modern design and decor. The breakfast was very delicious. We had a small leak under our sink but they fixed it promptly. There is free parking on the premises in front of the hotel entrance. The location is great. You can walk to nearby restaurants and near the beach and sea. They also provided free bottles of water and tea/coffee in your room. Just a little extra dusting would be nice, but mostly clean in my opinion.
Stayed 1 night in Jul 2020
Response from kentotel on 29 Jul 2020
İlginize teşekkür eder iyi günler dileriz.

6/10 Okay

Ferhat

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Response from Erdem on 17 Oct 2019
Teşekkür ederiz.

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019
Response from Erdem on 11 Oct 2019
Teşekkür ederiz. BU puanı verme sebebinizi de öğrenmiş olmayı isterdik!

10/10 Excellent

Serpil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Clean Hotel ! Will be back
Great location, clean hotel and in city centre.
Stayed 1 night in Sep 2019
Response from kent otel on 8 Oct 2019
teşekkür eder iyi günler dileriz.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from Erdem on 18 Aug 2019
Teşekkür eder yeniden bekleriz

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Erdem on 27 Jul 2019
Thank you for choosing us

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reception and rooms, great breakfast, great value
Stayed 1 night in Jul 2019
Response from Erdem on 10 Jul 2019
We thank you.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good location
This is a good mid range choice in a handy location. It’s clean, tidy, comfortable and convenient. Breakfast is buffet style and typically Turkish. I found the staff to be particularly welcoming and friendly and they have enough English to be helpful generally. The only disappointing thing is the wifi which is steady, but weak.
Stayed 2 nights in Dec 2018
Response from Erdem on 15 Dec 2018
Thank you for your comment.

10/10 Excellent

Kemal, istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at a nice hotel.
It was a good stay, the rooms are quite good, all was perfect for this price.
Stayed 1 night in Oct 2018
Response from Erdem on 3 Nov 2018
Thank you again.

6/10 Okay

Elgun

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
A lot of noise coming from the window
The rooms and cleanliness were good and it was in the city center, but there was one HUGE problem, we literally could not sleep until morning, the noise coming from outside (some motor right at the window) did not let us sleep. Hotel staff could give us a room without any noise, especially the hotel was not booked much. Disappointed
Stayed 1 night in Sep 2018
Response from Mehmet on 19 Sept 2018
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in the heart of Samsun
Super friendly service, perfect location, tasty free breakfast.
Stayed 1 night in Jul 2018
Response from Erdem on 5 Aug 2018
We thank you.

8/10 Good

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, comfy hotel in the heart of Samsun
Modern, clean, comfy hotel in the heart of Samsun. Breakfast was good and generous. The staffs were helpful and spoke English. Would recommend staying here.
Stayed 1 night in Aug 2017

8/10 Good

A. AGUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Buena relación calidad precio, buen desayuno
Stayed 1 night in Sep 2023

8/10 Good

Orhan

Stayed 2 nights in Aug 2023

8/10 Good

Necdet

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Lena

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Das Personal war außerordentlich freundlich, besonders zu unseren Kindern. Insgesamt war das Hotel in einem alten Zustand, unser Zimmer hat nach rauch gerochen, unter den betten war es sehr dreckig. Für eine Nacht war es okay, würde aber nicht wieder herkommen.
Stayed 1 night in Aug 2023

6/10 Okay

Sinan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Otelde personel güler yüzlü ve ilgiliydi... ama odalar çok temiz değildi.. duşlar pisti temizlikte detaylar hep atlanmıştı... eski otel tamirat yapılması gereken yerler yapılmamış... Yataklar çok sert... sadece yattık ve kahvaltı yapıp çıktık uzun süre kalabileceğimiz bir otel değil...
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kibar ve misafirperver personel👍
Stayed 2 nights in Jul 2023

6/10 Okay

Onur

Stayed 1 night in Jun 2023

10/10 Excellent

HASAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Ilhan

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in May 2023

8/10 Good

Bahri Meriç

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from kent otel on 24 Apr 2023
bizleri tercih ettiğiniz için teşekkür ederiz. iyi günler dileğiyle sağlıcakla kalın.

10/10 Excellent

hecham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon séjours et très bon hôtel bon rapport qualité prix
Stayed 2 nights in Mar 2023
Response from Erdem on 17 Apr 2023
Thank you for your nice comment.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in Oct 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

2/10 Terrible

Sinan

Stayed 1 night in Sep 2022
Response from Erdem on 9 Sept 2022
Thank you for choosing us. We prefer that you write why we got a low score. So we can make up for our shortcomings.

8/10 Good

Sezgin

Stayed 3 nights in Aug 2022
Response from Erdem on 9 Sept 2022
Thank you for choosing us and we will be happy to welcome you again.

2/10 Terrible

Hayatin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022