Holiday inn Salzburg is just off city centre on a quiet stretch of road but not badly located as you can walk to most places or get the bus. There are local convenience shops & restaurants so overall the location is ok.
I requested a high floor when booked and was acknowledged by the hotel but did not get one. Instead got 1st floor which not only had a communal terrace/balcony but the view was terrible. The terrace could do with some cleaning & maintenance.
Outside the rooms is a large open corridor which echos but also the hotel has placed communal tables & chairs which attracts guest to sit outside the room & were noisy. The doors slam which is annoying as well, in general the hotel is noisy.
The rooms are clean & comfortable enough but they do not get serviced unless requested, this wasn't clear, by the time we realised it was too late. The air conditioning did not work or the bathroom extractor fan.
The main redemption is the buffet breakfast which is excellent since ours was included in our booking. Lots of choice & everything you need to fill you up for the start of the day. The staff are very good also, very polite & helpful.
One evening we ordered a Nockerl dessert from the restaurant, was quoted 20 minutes wait but took over an hour. Was completely overcooked, sunken & tasteless so this was really disappointing but the waiter knew & removed this from our bill.
I would actually stay here again if i could ensure a decent room as the value was good.