3 outdoor pools, pool umbrellas, pool loungers
Check availability

Reviews of Fanar Hotel and Residences

5 out of 5
Fanar Hotel and Residences
Salalah, Salalah

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 109 reviews" "
Rating 8 - Good. 35 out of 109 reviews" "
Rating 6 - Okay. 16 out of 109 reviews" "
Rating 4 - Poor. 6 out of 109 reviews" "
Rating 2 - Terrible. 1 out of 109 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Haroon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 6 nights in Feb 2024
Response from Your Fanar Hotel & Residences Management Team on 7 Mar 2024
Dear Haroon,Thank you for your review. We are looking forward to seeing you again soon as our guest.Best Regards,

8/10 Good

Nasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the eara
Stayed 2 nights in Sep 2023
Response from Murat SAK Executive Hotel Manager on 19 Sept 2023
Dear Nasir,Thank you for your review. Best Regards,Your Fanar Hotel & Residences Management Team

8/10 Good

Ahmed Kamal

Travelled with family
Disliked: Cleanliness, amenities
Very limited dinning options.. poor room cleanliness and amenities.. though the breakfast buffet is almost excellent.
Stayed 3 nights in Aug 2023
Response from Murat SAK Executive Hotel Manager on 19 Sept 2023
Dear Ahmed,Thank you for your review. We are looking forward to see you again soon as our guest.Best Regards,Your Fanar Hotel & Residences Management Team

6/10 Okay

Stefanie

Travelled with group
Liked: Cleanliness
Poor value for money. The room is clean but the air conditioning is freezing throughout whole property, room was very far from main area/reception and one of the pools was closed. Housekeeping didnt come until 3pm and left the floor very wet and dangerously slippery. Only one restaurant open for dinner with no a la carte option, expensive buffet only. Better options out there for similar price, wouldn't stay again.
Stayed 2 nights in Aug 2023
Response from Murat SAK Executive Hotel Manager on 19 Sept 2023
Dear Stefanie,Thank you for your review. We are sorry that some of our services did not satisfy you. We are looking forward to seeing you again soon as our guest so that we can turn your vacation experience with our hotel into a better memory.Best Regards,Your Fanar Hotel & Residences Management Team

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property.. Good experience
Stayed 3 nights in Jul 2023
Response from Murat SAK Executive Hotel Manager on 19 Sept 2023
Dear Sheena,Thank you for your review. We are looking forward to see you again soon as our guest.Best Regards,Your Fanar Hotel & Residences Management Team

8/10 Good

NABIL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New rooms, specious and decent breakfast. You are far away from the city and dinning is limited. Nearest part is 20 min drive.
Stayed 2 nights in Jul 2023
Response from Your Fanar Hotel & Residences Management Team on 27 Sept 2023
Dear Nabil, Thank you for your review. We are looking forward to seeing you again soon as our guest. Best Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and pools
The hotel is very nice and has great swimming pools. The breakfast is also excellent with lots of options I didn’t like the staff overall specially at the reception Location is also outside the city and we had trouble to park the car because there are limited spaces
Stayed 5 nights in Jun 2023
Response from Your Fanar Hotel & Residences Management Team on 27 Sept 2023
Dear Anonymous, Thank you for your review. We are sorry that some of our services did not meet your expectations. We pay high attention on our guests feedbacks and take our actions accordingly in order to improve our service quality. We are looking forward to seeing you again soon as our guest so that we can turn your vacation experience with our hotel into a better memory. Best Regards,

8/10 Good

ridwan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jun 2023
Response from Your Fanar Hotel & Residences Management Team on 27 Sept 2023
Dear Ridwan, Thank you for your review. Best Regards,

10/10 Excellent

Minhee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Your Fanar Hotel & Residences Management Team on 27 Sept 2023
Dear Minhee, Thank you for your review. Best Regards,

2/10 Terrible

hasan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too much mosquitos
Too many mosquitos. Mosquitos bite even through clothes. They have to kill the whole moustique population in the city like in Turkish cities as Antalya. In that case mosquitos will not come back, or population of mosquitos will be low. People are obliged to go inside buildings because of mosquitos. Maybe you come for the good weather in the winter and to go outside here but they do nothing against mosquitos since own people do not live that much outside. Besides, own people cover their full body so there is no need for mosquito protection. You can wear what you want but you are obliged to cover your body to protect against mosquitos.
Stayed 2 nights in Dec 2022
Response from Fanar Hotel & Residences team on 3 Jan 2023
Dear hasan, thank you for your review. We will update our insecticides program. Best regards Your Fanar Hotel & Residences team

10/10 Excellent

scott

Stayed 1 night in Oct 2022
Response from Fanar Hotel & Residences Management Team on 1 Oct 2023
Dear Scott,Thank you for your review. Best Regards,Your Fanar Hotel & Residences Management Team

8/10 Good

Mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hotel.
Stayed 4 nights in Sep 2022
Response from Your Fanar Hotel & Residences team on 5 Oct 2022
Dear Mohamed,Thank you very much for your review. It's wonderful that our team has always treated you with friendliness and that you liked it. See you soon! Best regard's Your Fanar Hotel & Residences team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Stayed 1 night in Aug 2022
Response from Your Fanar Hotel & Residences team on 5 Oct 2022
Dear Anonymous,Thank you very much for your review.It's wonderful that our team has always treated you with friendliness and that you liked it.See you soon!Best regard'sYour Fanar Hotel & Residences team

6/10 Okay

Mohammad

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Near the sea
Stayed 6 nights in Aug 2022
Response from Your Fanar Hotel & Residences team on 28 Aug 2022
Dear Mohammad,thank you very much for your review.It's wonderful that our team has always treated you with friendliness and that you liked it.See you soon!

8/10 Good

ANAND

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the property was beautiful and the options of multliple beaches were too good. Staff was very friendly. The pool was maintained well. The pool bar was the real highlight and the staff there was really good. We had issues with the room Air conditioning as it was not working well at night. Also, one of the pool was under maintenance. Dining in options could be improved.
Stayed 1 night in Jun 2022
Response from GR - Fanar on 2 Aug 2022
Thank you dear Anand Best Regard's Your Fanar Hotel & Residences team

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that this hotel had 3 different beaches. Cleaning staff was very friendly and so was front desk. Very kind people and food is delicious . The half board is worth it
Stayed 4 nights in May 2022
Response from Fanar Hotel & Residences Management Team on 1 Oct 2023
Dear Nadia,Thank you for your review. We are glad that the efforts of our colleagues and our services met your expectations. We are looking forward to seeing you again as our guest. Best Regards,Your Fanar Hotel & Residences Management Team

10/10 Excellent

MATTHEW, Seattle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff hustling to support this cruise ship of a resort. Special thanks to such a great desk team.
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Salim Said

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and hotel’s interior design were very nice
Stayed 1 night in Sep 2021

4/10 Poor

Mohammad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad management, unhelpful staff, high price, old property not renewed the hotel Dirty bed sheets
Stayed 2 nights in Sep 2021

6/10 Okay

Emma

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was very varied and everything was tasty. Room had a good view and was accessible for a range of restaurants and cafes. Common areas in the accommodation building were not regularly cleaned. The room was very damp and the damp smell permeated everything. Although Salalah in Khareef is humid, I expected that a 5 star hotel would be able to cope with those conditions better.
Stayed 4 nights in Sep 2021

6/10 Okay

Jaldeep

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Average hotel, average service
Average hotel, far from the city centre. Book if you don’t have something closer.
Stayed 1 night in Aug 2021

8/10 Good

Shehab Aldin

Liked: Cleanliness, staff & service, amenities
It was great trip
Stayed 2 nights in Aug 2021

6/10 Okay

Salim

Stayed 1 night in Jul 2021

8/10 Good

Shadha

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Sulaiman Dawood on 26 Jun 2021
Dear Shadha, First we would like to thank you for taking some of your time to post a feedback. We are really glad and happy for being our valued guest and that you had a nice time among us. On behalf of all our staff we look forward to welcoming you in the near future. Best Regards Sulaiman Dawood Assistant Front Desk Manager

8/10 Good

Rima

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Pleasant!
The area around hotel and the open area of hotel was very beautiful. Breakfast was good. The reception was very kind and friendly and they cooperated a lot with me for the late checkout The only thing that could have been better was the cleanliness of Sofa and Chairs in the room, and according to the corona situation, it might have been better if there would be a hand sanitizer in the room and towels were being packed.
Stayed 1 night in Jan 2021
Response from Sulaiman Dawood on 22 Jan 2021
Dear Rima, First we would like to thank you for taking some of your time to post a feedback. We are really glad and happy for being our valued guest and that you had a nice time among us. Otherwise, all your comments about cleanliness has been taken into consideration just for improving the services we offer, especially to our most loyal guests. On behalf of all our staff we look forward to welcoming you in the near future. Best Regards

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Nov 2020
Response from Sulaiman Dawood on 22 Jan 2021
Dear valued guest, First we would like to thank you for taking some of your time to post a feedback. We are really glad and happy for being our valued guest. On behalf of all our staff we look forward to welcoming you in the near future. Best Regards

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2020

10/10 Excellent

Tiju

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2018

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with perfect aminities and activ
Nice rooms, nice pool, nice beach, super helpful staff and loads of activities for water sport, car rental, tours etc offered so really nothing to complain about. Only the king room didn't have a bathtub as it was mentioned herre on booking.com, which has to be corrected. Very happy with this hotel
Stayed 2 nights in Sep 2019
Response from Hajer on 18 Oct 2019
Dear Jenny, Greeting from Fanar Hotel & Residences. First we would like to thank you for taking some of your time to post a feedback. We are really glad and happy for being our valued guest, and that you had a nice time among us. Otherwise, your comments has been taken into consideration just for improving the services we offer, especially to our most loyal guests. On behalf of all our staff we look forward to welcoming you in the near future. Best Regards Hajer Guest Relation Officer.

10/10 Excellent

Maged, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, quite and clean Good for relaxation Good facilities and activities. Just I was upset because I paid for up grade
Stayed 4 nights in Jul 2019
Response from Hajer on 23 Aug 2019
Dear Maged, Greeting from Fanar Hotel & Residences. Thank you for your review during your stay at Fanar. We are glad to know about your satisfaction. We hope also that the service meets your expectations. Looking forward to welcome again at Fanar hotel. Best regards Hajer Guest Relation Officer.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new facility. The hotel has clean pool, beach and bars. The pool was always cold though, was difficult to send kids to pool in the morning, we had to stay in beach till after lunch when the sun heats up the pool. The facility also has pets for kids, rabbits, ducks, pony, etc. it was a fun activity for kids to feed and pet the animals.
Stayed 6 nights in Aug 2019
Response from Hajer on 23 Aug 2019
Dear Valued Guest, Greeting from Fanar Hotel & Residences. We would like to thank you for taking some of your time to write a nice feedback about our hotel. We are really glad and happy for being our valued guest, and that you had a nice time among us. We are looking forward to welcome you again. Best Regards Hajer Guest Relation Officer

10/10 Excellent

Sunil, Muscat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this property. Location was awesome. But Billiards and cycles for rent are very expensive. Would have been good if they have Indian food also other than biryani. But overall our stay was awesome in Fanar. Thank you Team Fanar for giving us a memorable holidays. See u again.
Stayed 6 nights in Aug 2019
Response from Hajer on 23 Aug 2019
Dear Sunil, Greeting from Fanar Hotel & Residences. First we would like to thank you for taking some of your time to post a feedback in Expedia. We are really glad and happy for being our valued guest, and that you had a nice time among us. Otherwise, your comments regarding the Indian food has been taken into consideration even we do provide it in our buffet several times in the week, just for improving the services we offer, especially to our most loyal guests. On behalf of all our staff we look forward to welcoming you in the near future. Best Regards Hajer Guest Relation Officer.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The room was quite spacious with big balcony. What i didn't like is that the ground floor rooms facing the pool are noisy and you can't really relax. Also it was funny how my room service tray with the dirty plate that i left outside the room wasn't removed for 3 days :) otherwise the facilities are really good and the staff are friendly and very helpful.
Stayed 5 nights in Aug 2019
Response from Hajer on 23 Aug 2019
Dear Valued Guest, Greeting From Fanar Hotel & Residences. Thank you very much for your feedback. We endeavor to provide nothing but the best of service and facilities to all our valuable guests. That’s why your comments has been taken into consideration. I hope this hasn’t put you off a return stay with us again and looking forward to welcoming you back at Fanar Hotel. Best Regards Hajer Guest Relation Officer

8/10 Good

MOHAMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and nice location
Stayed 3 nights in Aug 2019
Response from Hajer on 23 Aug 2019
Dear Mohamad, Greeting From Fanar Hotel & Residences. Many thanks for sharing your feedback. The team & I are glad that you enjoyed your stay with us & look forward to welcoming you back again soon. Best Regards Hajer Guest Relation Officer

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay with very good transportation inside as well as bus shuttles to the aquapark
Stayed 4 nights in Jul 2019
Response from Hajer on 6 Aug 2019
Dear Valued Guest, Greeting from Fanar Hotel & Residences. Thank you very much for your kind words about our hotel. We are glad that you liked our services and we will be more happy if we will get the chance to welcome you again in our property in the near future. Best Regards Hajer Guest Relation Officer

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Fanar hotel is right on the beach and the staff is amazing. The hotel is under construction so many things are still being completed on the property. We went during Khareef which is supposed to be the best time but because of the weather many things were closed including the beaches and the toys to play out on the water. The waves were wonderful to watch and the weather was spectacular! The hotel was very nice and the staff was very helpful, nice, welcoming, and ready to make sure your stay was a pleasant one. They made our trip even better than expected! Customer service is top priority here and this makes them a top notch hotel. The room was very big! The shower was amazing, and the balcony looked out to the pool. Stunning scenery! The only negative was the bed...it was as hard as a rock and the sheets were scratchy. Other than that the room was very nice. We really enjoyed our stay here at Fanar Hotel in Salalah and will return.
Stayed 3 nights in Jul 2019
Response from Hajer on 29 Jul 2019
Dear Valued Guest, Greeting from Fanar Hotel & Residences. We would like to thank you for the lovely review here. We are delighted to know that you enjoyed your stay among us, and also we would like to inform you that all your points in your comment has been taken into consideration and shared with the management team to improve our service. Thank you again and we hope your next visit will be more pleasant. Best Regards Hajer Guest Relation Officer

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

6/10 Okay

Helen

Liked: Staff & service
Nice hotel but not so good smell
We stayed in the new bldg. Beddings and pillow cases smells odd. When we turn on the faucets and showers, brown color water comes out..
Stayed 1 night in Jun 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An outstanding resort hotel
Our favorite hotel at this resort. Hotels are just buildings. What makes one special is the staff. Here is where the Fanar excels. Every single person we met treated us like an old friend.
Stayed 2 nights in May 2019

4/10 Poor

Alharith

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
I choose to pay at the hotel but as soon I finished the booking the hotel charged my card , the condition was if iddint show up at 12 am they can do that , when I asked about the explanation from the reception the were really rude insted of appolgaizing the where talking to me with attadue , bad hosptity skills
Stayed 3 nights in Apr 2019
Response from Hajer on 20 May 2019
Dear Alharith, Please accept our sincere apology for everything happened during your stay. We do not accept in any way the unconditional behavior of our employees with our guests. We have shared all of these points in your comments with the management team just for improving the services we offer, especially to our most loyal guests. We hope you will return to us to prove to you our good treatment and not disappointing you and providing you a good hospitality. On behalf of all our staff we look forward to welcoming you in the near future. Regards Hajer Guest Relation Officer

10/10 Excellent

owusu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with excellent facilities
Great place with excellent facilities, activities, events, beaches, etc
Stayed 1 night in Jan 2019
Response from Hajer on 2 Feb 2019
Dear valued Guest, Greeting from Fanar Hotel & Residences. We would like to thank you for taking some of your time to write a nice feedback about our hotel. We are really glad and happy for being our valued guest, and that you had a nice time among us. We are looking forward to welcome you again. Regards Hajer Guest Relation Officer

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Nice hotel but extremely chaotic in public areas, especially in restaurants. The front office staff did not speak good English. Did not expect there to be so many all-inclusive package holiday guests - shame the restaurants did not offer any a-la carte options (only buffet)
Stayed 2 nights in Jan 2019
Response from Hajer on 2 Feb 2019
Dear valued guest, Greeting from Fanar Hotel & Residences. We are sorry to hear that you did not enjoy our service. Please accept our sincere apology for everything happened during your stay. We have shared all of these points in your comments with the management team just for improving the services we offer, especially to our most loyal guests. We hope you will return to us to prove to you our good treatment and not disappointing you and providing you a good hospitality. On behalf of all our staff we look forward to welcoming you in the near future. Best Regards Hajer Guest Relation Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
this is very nice hotel to stay in salalah and service too is very good. pool, kids play area, cycling,etc. all facilities are good in hotel. We enjoyed the breakfast as well because it have indian items also included in its menu.
Stayed 2 nights in Aug 2017
Response from Hajer on 6 Mar 2018
Dear Valued Guest, Greeting from Fanar Hotel & Residences. Thank you very much for the lovely feedback and for rating our hotel as well. We are delighted to know that you enjoyed your stay among us and it will be a big pleasure for us to welcome you again in the near future. Thank you & Best Regards. Hajer Guest Relation Manager

6/10 Okay

Hamood

Stayed 2 nights in Jul 2017
Thank you Hammod for the the feedback. We are looking forward to see you again. Best Regards. Hajer Guest Relation

10/10 Excellent

Talal, Muscat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel and closed to beach.
My family and myself really enjoyed one day staying in the hotel. the swimming bool was excellent with a good breakfast.
Stayed 1 night in Jul 2017
Response from Hajer on 1 Aug 2017
Dear Talal, Greeting from Fanar Hotel & Residences. We are more than happy to have such a very good feedback from you, also we are glad that you had a wonderful stay among us. We will be more happy if you come back and welcome you in the near future. Best Regards. Hajer Guest Relation

4/10 Poor

carole, c

Liked: Cleanliness, staff & service, room comfort
Disappointed
Disco disturbed our sleep Beach 1 had very loud boom boom music from ten in the morning Buffet excellent room excellent
Response from Hajer on 1 Aug 2017
Dear Carole, Thank you so much for taking the time to review your recent guest experience at Fanar Hotel & Residences. Please accept our sincere apologies as your stay was not of our expectations, particularly regarding the loud music on the beach. We will forward this to the management as our target is to let our guests keeping the idea to turn back to our property and we hope that this will not make you stop visiting us as we are looking forward to welcome again among us. Best regards. Hajer Guest Relation