Double Room, 1 Queen Bed | Desk, laptop workspace, free WiFi, bed sheets
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Reviews of cocon des lys

cocon des lys
7B Rue de Leymen, Saint-Louis, Haut-Rhin

Reviews

8.4

Very good

Rating 10 - Excellent. 14 out of 28 reviews" "
Rating 8 - Good. 7 out of 28 reviews" "
Rating 6 - Okay. 4 out of 28 reviews" "
Rating 4 - Poor. 3 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hikmet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was amazing, breakfast funeminal.
Stayed 1 night in Apr 2024

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Difficult to get into the room!
No information was sent prior to arrival as mentioned in the accommodation information on hotels.com. The information on arrival was in French only so it was difficult to understand how to access the property and the host did not speak English as advertised. Thankfully we had a phone that worked and speak a little French so we could call the number as indicated on the instructions on the front door but we found it difficult to understand how to get in. Eventually the owner sent us an SMS with instructions in French and English and we eventually got in, but I would avoid this property again based on this experience. It took us over half an hour of waiting outside and trying different things in the cold before we got in. The room was nice with a little continental breakfast, although did smell of stale cigarettes, and there is not much in the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Kathleen

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We couldn't get in. We phoned the number provided, but the message was in French. Another guest waiting had been given a code for the key box, but it didn't work. We phoned Expedia; they were unable to reach the owners. They could only suggest going to another hotel. They started the process of requesting a refund. We gained access when a resident came out of the building and let us in. The rooms were unlocked. Only then did the owners send a text advising us of the key code "in case they couldn't be there". The room was clean, but the towels and bedding had that sour smell that comes from taking too long to dry. The bathroom door didn't latch. I would not recommend this property!

4/10 Poor

Hannah

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
On first glance this guest house seemed really nice. The room had everything you should need for your stay however the whole building and room including bed sheets and towels were musty. The walls are very thin - you can hear people coming in and out at all hours. Well equipt but very disappointing.
Stayed 3 nights in Sep 2023

6/10 Okay

Sylwia

Business traveller
mixed feel
Ok for price but looks old in and out.
Stayed 1 night in Jul 2023

6/10 Okay

Christine

Travelled with partner
Liked: Staff & service, property conditions & facilities
Whilst the room was lovely, the bed comfy and the added continental breakfast welcomed: the noise of neighbours up until late for tired travellers was not appreciated. The owner was helpful in organising a taxi for us which we appreciated. Overall ok and I understand it is hard to control the environment around the room - people talking loudly outside the room late at night and early morning was disappointing.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for staying. price/performance ratio is so good.
Stayed 2 nights in Mar 2023

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overnight stay
The rooms were lovely and comfortable, a nice breakfast was left out for us. The host was very nice and arranged a taxi for us as we had an early flight. I would highly recommend this place for an overnight stay and need to fly in the morning. The airport is a few minutes away by taxi
Stayed 1 night in Nov 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bonne qua&lité
Stayed 1 night in Jan 2024

10/10 Excellent

Nuria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay but really nice
We stayed just for a night but it was enough to see the little details...Breakfast, coffee, chocolate, juice. The room was really nice and clean. Thank you very much!
Stayed 1 night in Dec 2023

4/10 Poor

Alain

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Patrice

Stayed 1 night in Nov 2023

8/10 Good

SEBASTIEN

Stayed 1 night in Nov 2023

10/10 Excellent

yann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien reçu, chambre spacieuse et confortable. Impeccable.
Stayed 2 nights in Oct 2023

8/10 Good

Jürgen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super für einen Abflug aus Basel. Flugplatz sowie Innenstadt sind super zu erreichen. Der Gastgeber ist supernett und sehr persönlich. Liebevolles kleines Frühstück. Und dann der unschlagbare Preis. Wichtig: das ist kein Hotel sondern ein B&B.
Stayed 1 night in Sep 2023

10/10 Excellent

Jürgen

Travelled with family
Liked: Amenities
Für einen Aufenthalt vor Abflug super
Stayed 1 night in Sep 2023

10/10 Excellent

Vitalij

Liked: Cleanliness, staff & service, property conditions & facilities
Very stylish little apartment with a personal touch and attention to detail. Clear recommendation.
Stayed 1 night in Aug 2023

8/10 Good

Arzu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
une nuit à Saint Louis
Nuit tranquille dans cet agréable logement
Stayed 1 night in Jun 2023

8/10 Good

Nicolò Alessio, Palermo

Travelled with partner
Liked: Staff & service
Struttura non recentissima ma comoda e confortevole. L’host e’ stato veramente gentile nonostante il nostro arrivo non sia avvenuto in orario comodo. Colazione direttamente in camera non abbondantissima ma in perfetta linea con il rapporto qualità/prezzo
Stayed 1 night in Jun 2023

10/10 Excellent

lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La perfezione
Cameta veramente splendida, ben attrezzata e ricca di comodità. I dettagli sono stupendi e le attenzioni del proprietario veramente fuori dal comune. Bollitore, microonde, frigo pieni di cose carine. Veramente un servizio da 5 stelle.
Stayed 1 night in May 2023

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr sauber, angenehme zu schlafen, Personal sehr freundlich.
Stayed 1 night in May 2023

8/10 Good

Gabriele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Von aussen war sie kaum zu erkennen. Innen war alles toll ausgestattet mit Esswaren etc. Und die Höflichkeit und Dienstbereitschaft des Vermieters war excellent.
Stayed 1 night in Apr 2023

8/10 Good

Marie-José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout a fait convenable
Stayed 1 night in Dec 2022

10/10 Excellent

Bertrand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022