Superior Studio Suite, 1 King Bed | Individually decorated, individually furnished, iron/ironing board

Reviews of Chipman Hill Suites on Union

3.5 out of 5
Chipman Hill Suites on Union
76 Union St, Saint John, NB

Reviews

9.2

Wonderful

Rating 10 - Excellent. 79 out of 111 reviews" "
Rating 8 - Good. 20 out of 111 reviews" "
Rating 6 - Okay. 9 out of 111 reviews" "
Rating 4 - Poor. 2 out of 111 reviews" "
Rating 2 - Terrible. 1 out of 111 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Gilbert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room
Stayed 1 night in Apr 2024
Response from Susan on 30 Apr 2024
Dear Gilbert;Thank you kindly for your wonderful 5/5 review.We were very happy to share our Victorian mansion with you and hope you will stay with us again in the future. Your business means a lot to us and we thank you most sincerely.Susan FullertonChipman Hill Suites

8/10 Good

Peter

Stayed 1 night in Jul 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, room comfort
Fabulous room!
Lovely suite room located in a beautiful old building in Saint John. Fabulously appointed and in a great location. In particular, it has everything needed to cook a small meal in your room. Highly recommend.
Stayed 2 nights in Jul 2023
Response from Marsha ~ CHS on 29 Jul 2023
Thank you Jeffrey for your kind review. We truly enjoyed hosting your stay with us and must agree that these historic building offer charm and class on their own. Would love to have you stay with us again should you come this way!

10/10 Excellent

Crystal

Stayed 1 night in Jun 2023
Response from Marsha ~ CHS on 20 Jun 2023
Thank you Crystal for taking the time to leave us with your review. We are over the moon that you found your accommodations with us perfect as that is always our goal! We hope to welcome you back again one day, until then take care!

10/10 Excellent

Terry

Stayed 1 night in Jun 2023
Response from Chipman Hill Suites Team on 26 Jul 2023
Thank you so much for the great review! We hope to see you back in the future.

8/10 Good

Dianne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and super comfy bed.
Stayed 1 night in Jun 2023
Response from Chipman Hill Suites Team on 5 Jun 2023
Thank you Dianne for taking the time to leave us your feedback! We are so happy that you found your stay comfortable. We hope that you will return again soon and we would love to turn this 4/5 into a 5/5 review. Don't hesitate to call us directly.

8/10 Good

Moira

Stayed 3 nights in Apr 2023
Response from Susan on 21 May 2023
Hello Moira;Thank you for choosing Chipman Hill Suites for your recent stay here in historic uptown Saint John. We very much appreciate your business and hope you will stay with us again in the future. Have a wonderful summer.Sincerely,SusanSusan FullertonChipman Hill Suites

10/10 Excellent

Manon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great although having an extra blanket would've been nice.
Stayed 2 nights in Mar 2023
Response from Chipman Hill Suites on 31 Mar 2023
I am sorry you needed an extra blanket, I wish you had called us. There was one in the dresser drawer.” I hope you will stay with us again in the future.

10/10 Excellent

shailer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing historic property. It breathes the uptown Saint John experience.
Stayed 1 night in Dec 2022

10/10 Excellent

John W.

Liked: Cleanliness
Loved the vintage decor and very helpful staff!
Stayed 1 night in Oct 2022
Response from Susan Fullerton on 9 Oct 2022
Dear Valued Guest John W;Thank you for choosing Chipman Hill Suites for your recent stay here in historic uptown Saint John. We were happy to share this Victorian mansion with you.Your 5/5 review was so very much appreciated. You will never know what these ratings mean to us. Thank you, thank you, thank you!I hope you will stay with us again in the future. Sincerely,SusanSusan FullertonChipman Hill Suites

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved the historic atmosphere of the property. Had issues with tv & housekeeping. After back & forth, they have offered compensation
Stayed 2 nights in Aug 2022
Response from Chipman Hill Suites on 6 Sept 2022
Thank you so much for your kind words.It was a pleasure having you as our guest, and we hope to see you again soon! Thank you again for choosing to stay with Chipman Hill Suites.Thank you so much for your kind words.It was a pleasure having you as our guest, and we hope to see you again soon! Thank you again for choosing to stay with Chipman Hill Suites.

10/10 Excellent

Leslie

Liked: Cleanliness, room comfort
Great stay
Stay was amazing and Chapman Hill staff were awesome
Stayed 6 nights in Aug 2022

10/10 Excellent

R. Shane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very impressed with the suite. Much bigger/better than we expected. Wish we could have stayed longer.
Stayed 1 night in Jul 2022
Response from Chipman Hill Suites on 18 Aug 2022
Thank you so much for your kind words. It was a pleasure having you as our guest, and we hope to see you again soon! Thank you again for choosing to stay with Chipman Hill Suites.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super cozy and beautiful as well as very central to all your needs.
Stayed 2 nights in Jul 2022
Response from Chipman Hill Suites on 18 Aug 2022
Thank you so much for your kind words. It was a pleasure having you as our guest, and we hope to see you again soon! Thank you again for choosing to stay with Chipman Hill Suites.

10/10 Excellent

Holly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay. Thank you.
Stayed 2 nights in Jul 2022
Response from Chipman Hill Suites on 15 Jul 2022
Thank you so much Holly; we greatly appreciate your feedback.

10/10 Excellent

Bernadette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a great location. We loved the suite and great customer service. Parking was convenient.
Stayed 1 night in May 2022
Response from Shayrha on 17 May 2022
Thank you for your kind words about your recent stay here at Chipman Hill Suites. We truly appreciate your business. It was a pleasure having you with us, and we are pleased to know that you had a fantastic stay in one of our heritage properties!

6/10 Okay

Melanie

Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice building with lots of character. Not a great part of town but within walking distance of everything up town. We had to call to get the bedsheets replaced as they had a poop stain on them. We also had to call because we booked 2 nights but we’re only confirmed for one. Both of these issues were fixed right away with no problems. Also had a little trouble getting into the building but called and they were very helpful. If they updated their notes on how to access the front doors this would not have been an issue. We would potentially stay at another one of the company’s properties.
Stayed 2 nights in Aug 2021
Response from Susan Fullerton on 31 Aug 2021
Dear Melanie; Thank you for choosing Chipman Hill Suites for your stay here in historic uptown Saint John. I apologise sincerely for any issues you may have had, and although I do appreciate your saying these were rectified quickly, it is our failure and I am so sorry. I hope you will stay with us again. We will do much better. Sincerely, Susan Fullerton Chipman Hill Suites

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, very clean and cozy. A great getaway for parwnts for Valentines Day. My wife loved the jets in the bath.
Stayed 1 night in Feb 2021
Response from Sarah on 24 Feb 2021
Thank you very much! We are so glad to hear that you enjoyed your stay with us (and that your wife loved our airpool/jetted tub!) We hope to see you again soon!

8/10 Good

shailer, St. Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The architecture of the property. Chipman Hills properties are all unique and quaint.
Stayed 1 night in Dec 2020
Response from Sarah on 24 Feb 2021
Thank you very much for your kind review. We hope to see you again on your next visit to Saint John!

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Marlene

Liked: Cleanliness, room comfort
100% recommended
Always an amazing stay with any CHIPMAN hill suites!
Stayed 1 night in Jul 2020

10/10 Excellent

Marlene

Liked: Cleanliness, room comfort
1000% recommended!
Amazing as always! So clean and comfortable! Our favourite place to stay in Saint John at any of their locations!
Stayed 1 night in Jun 2020

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Chipman Hill Suites on 17 Mar 2020
Dear Valued Guest Marlene, Thank you for your full-points review! We're so glad you had a great stay at Chipman Hill Suites! We appreciate your business and look forward to welcoming you back for a future visit.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved It, the three of us would recommend it. We really enjoyed our stay.
Stayed 1 night in Nov 2019
Response from Chipman Hill Suites on 3 Dec 2019
Dear Valued Guest Anonymous, Thank you for your great review. We're so happy that the three of you enjoyed your stay! Your recommendation means the world to us; we sincerely appreciate it! We hope you'll have the chance to stay with us again, and wish you happy future travels.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice comfortable and clean suites.would definitly book again
Stayed 1 night in Nov 2019
Response from Chipman Hill Suites on 19 Nov 2019
Dear Valued Guest David, Thank you so much for your great review. I'm so glad you had a comfortable stay! We'd love to have you stay with us again, and look forward to a future visit. Once again, thanks!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Chipman Hill Suites on 17 Oct 2019
Dear Valued Guest Anonymous, I'm so glad you enjoyed your stay at Chipman Hill Suites! Thank you very much for your full points review. Happy future travels!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building, nicely decorated (there was a print of the College building I attended and was married in at the College of William and Mary right outside my door). Prime location, ideal for attending functions at the major hotels, within a 1 - 4 block scenic walk.
Stayed 6 nights in Sep 2019
Response from Chipman Hill Suites on 30 Sept 2019
Dear Valued Guest Anonymous, I'm so happy that you enjoyed the decor and location of your suite! Thank you for sharing your memories! We'd love to have you stay with us again next time you're in the city. We very much appreciate your business, and your review. Thank you!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As pictured
Everything was as pictured/advertised. The room, bath, hallway gleamed they were so clean. I wish my home was so immaculate. We had a kitchen with all immplements had we chosen to cook. Loved the Cuisinart toaster. Having access to a free laundry room was an unexpected perk. 👍👌😎
Stayed 2 nights in Sep 2019
Response from Chipman Hill Suites on 24 Sept 2019
Dear Valued Guest Janet, I'm so glad you enjoyed your stay at Chipman Hill Suites! We'd love to have you stay with us again, and look forward to a future visit. Your kind comments are very much appreciated. Thank you!

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Chipman Hill Suites on 13 Sept 2019
Dear Valued Guest Thomas, Thank you for your review. We're so glad you stayed with us! We would love to have you stay with us again, and look forward to your next visit. Happy future travels!

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2019
Response from Chipman Hill Suites on 13 Sept 2019
Dear Valued Guest Anonymous, We very much appreciate your review, and your business. Thank you so much! We hope you will stay with us again, and wish you happy future travels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Chipman Hill Suites on 29 Aug 2019
Dear Valued Guest Anonymous, We're very happy you enjoyed your stay! Thank you so much for your full-points review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely room with extremely comfy bed and pillows. The entire building and our room was rather European and old- fashioned in a good way with all the modern updates and amenities. The neighborhood is walkable to restaurants and whatever you might need close by. I recommend the Italian restaurant across the street as well. 1 Chipman Hill is a class act.
Stayed 1 night in Aug 2019
Response from Chipman Hill Suites on 27 Aug 2019
Dear Valued Guest Anonymous, Thank you so much for your kind words. We're so very happy that you enjoyed your stay with us. We'd love to have you stay again, and look forward to a future visit. Once again, thank you!

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Chipman Hill Suites on 27 Aug 2019
Dear Valued Guest Rebecca, Thank you for your business, and your full-points review. We appreciate both very much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Chipman Hill Suites on 19 Aug 2019
Dear Valued Guest Anonymous, I'm so glad you had a good say with us! We very much appreciate both your business, and your full points review. Thank you!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing. We walked to everything. I couldn't have been happier with our room! It was a home away from home.
Stayed 1 night in Aug 2019
Response from Chipman Hill Suites on 12 Aug 2019
Dear Valued Guest Anonymous, Our diligent staff were all so happy when they learned of your great review, and that you has such a wonderful stay! That you found the location "amazing" and "couldn't have been happier" with your room really means the world to us. We very much appreciate your business, and your review. Thank you so much for your kind words.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Nice location, room was adequate. No parking available. This is difficult for those that are not familiar with navigating through downtown. We had to park three blocks from the property. The beds are very hard, if you like that. Also, the loud city street cleaner goes by the building three times at 3AM and shakes the building. Lovely area, but we will stay in a traditional hotel next time.
Stayed 1 night in Jul 2019
Response from Chipman Hill Suites on 8 Aug 2019
Dear Valued Guest Anonymous, Thank you for your comments. I am glad that you enjoyed the location and area while you stayed with us. I am sorry that you had difficulty parking. A parking garage is located directly across the street from this property. We include parking information with the check-in instructions, and offer guests the option of reserving a spot in advance of arrival. I do wish you had contact us about parking arrangements. A friendly staff member would have been happy to assist. I am sorry that you were disturbed by the city street cleaner. As with most cities, street cleaning is a "must do". Although we appreciate the cleanliness of the streets, we have no control over when cleaning will be performed. Fortunately, we have not had other guests mention being disturbed by this. Guests often comment that they enjoy our luxurious beds, and I'm sorry that was not the case with you. I am sorry that you will not be staying with us again, and wish you happy future travels.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value!
Our stay was awesome! Some construction in the area but it was barely noticeable as the sidewalks are still accessible and they were not working during our stay. The room is so well appointed with cutlery, pots and pans. Great place! Look forward to my next stay here.
Stayed 3 nights in Aug 2019
Response from Chipman Hill Suites on 6 Aug 2019
Dear Valued Guest Courtney, I'm so happy that you had an "awesome" stay with us, and found the room well appointed! We very much appreciate your kind words, and thank you for your review. We'd love to have you stay with us again, and look forward to a future visit. We wish you appy future travels!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Chipman Hill Suites on 23 Jul 2019
Dear Valued Guest Anonymous, We appreciate your review, and your business. Thank you for both! We hope you'll stay with us again, and wish you happy future travels.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the historical building and the amazingly comfortable bed. The usual parking was not available due to nearby construction but the host communicated this very well and secured parking near the building which was really helpful.
Stayed 1 night in Jul 2019
Response from Chipman Hill Suites on 23 Jul 2019
Dear Valued Guest Anonymous, I'm so glad that you loved this beautiful Victorian mansion, and the comfortable bed! Thank you so much for your business, and your kind words. We very much appreciate both. We hope you'll stay with us again, and look forward to a future visit.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful building and property....very well appointed....good location,....however, it was hot. small window unit could not keep up with the warm weather that they had, and this weather was unusual for the area. Our room was very warm.....
Stayed 1 night in Jul 2019
Response from Chipman Hill Suites on 17 Jul 2019
Dear Valued Guest Anonymous, Thank you for your valuable comments. I'm so glad that you liked this beautiful Victorian mansion, the location, and that you found it very well appointed! I'm so sorry that you found the room hot. Guest comfort is of utmost importance to us, and I do apologize. Should you choose to stay with us again (and I do so hope you will), please don't hesitate to get in touch with us and let us know if the air-conditioner or anything else is not to your satisfaction. We will do our utmost to make you comfortable. Although we will check all air-conditioners in this building, we can't tell from this review which unit you stayed in, and would greatly appreciate it if you would let us know so that we can give your unit particular attention. Once again, thank you for your valuable comments! We wish you happy future travels.

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Chipman Hill Suites on 7 Jun 2019
Dear Valued Guest Douglas, Thank you so much for your full points review! We're very glad that you enjoyed your stay with us. We very much appreciate both your business, and your review. We'd love to have you stay with us during your next visit to Saint John. Once again, thank you!

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Chipman Hill Suites on 20 Mar 2019
Dear Valued Guest Deana, Thank you for your full points review. I'm so glad you enjoyed your stay at Chipman Hill Suites! We hope you'll have a chance to stay with us again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the tiny parkade it was a cozy comfortable room. Loved the bed. Very clean.
Stayed 1 night in Mar 2019
Response from Chipman Hill Suites on 18 Mar 2019
Dear Valued Guest Anonymous, We are very happy that you enjoyed so many things about your stay with us, including the cozy comfortable room, the bed, and the cleanliness! We do have a variety of parking options available. Should you require something larger, we would be happy to recommend parking alternatives upon request. Thank you so much for your review, and your business. We hope to have you stay with us again.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
I always love my business stays at Chipman Hill Suites when I’m in Saint John. The location is excellent as I have easy access to the city’s pedway and many great restaurants. The staff is always over the top friendly and very helpful. I highly suggest Chipman Hill Suites when visiting Saint John!
Stayed 3 nights in Jan 2019
Response from Chipman Hill Suites on 14 Jan 2019
Dear Valued Guest Mike, I'm very glad that you enjoy staying at Chipman Hill Suites! We very much appreciate your kind words, and that you choose to stay with us. Thank you so very much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room! Great amenities in an amazing location.
Stayed 1 night in Dec 2018
Response from Chipman Hill Suites on 2 Jan 2019
Dear Valued Guest Anonymous, I'm so happy that you like your room, and the location! Thank you very much for your business, and your kind words. We appreciate both very much, and hope you will stay with us again.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property! Spotless, convenient location,
Stayed 1 night in Dec 2018
Response from Chipman Hill Suites on 14 Dec 2018
Dear Valued Guest Anonymous, I'm so happy that you enjoyed your stay at Chipman Hill Suites! Thank you for staying with us, and for this stellar review. We very much appreciate both your business and your kind comments.

10/10 Excellent

Roger, Grand Ledge, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was somewhat fearful of this stay in that I have never encountered so many instructions on how to access our room, parking and such in an overnight stay. I do understand from a security standpoint though. Our suite was fantastic! The perfect place for an extended stay. We were there for one night only but were delighted with the hotel and dinner at the Cask & Kettle and breakfast the next morning at Cora's. Chipman Hill Suites was a wonderful stay!
Stayed 1 night in Oct 2018
Response from Chipman Hill Suites on 17 Oct 2018
Dear Valued Guest, Thank you for letting us know that you had a wonderful stay at Chipman HilI Suites. I am so happy that you enjoyed your stay! That you found your suite "fantastic" and that you were "delighted" means so very much to all our hard working staff! Thank you for your business and for your valuable comments.

10/10 Excellent

Lawrence H., Parker, CO US

Great St John Suite
This suite was perfect for us to regroup after camping at Keji in Nova Scotia. The suite was charmingly furnished, clean and well stocked with everything we needed. We could walk to many good restaurants and shops. I would recommend this to any one looking for a good downtown St John location. We will definitely be back.
Stayed 1 night in Sep 2018

6/10 Okay

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok- wouldn't return for the price we laid.
The room itself was clean and comfortable. In order to use the laundry facilities I had to keep checking and found both washer and dryer full of hotel linens well after 4:00 pm. I finally folded, then dried, then folded all the linens. The wifi and TV reception were awful. The location is central to downtown area but our room was over Union Street which was very noisy and we needed to run the fan all night to drown out the traffic noise.
Stayed 1 night in Sep 2018
Response from Chipman Hill Suites on 2 Oct 2018
Dear Valued Guest Jim, Thank you for your valuable comments. I am very glad that you found your room clean and comfortable! I am so sorry that the washer and dryer were full when you wanted to use them. Thank you for bringing this to our attention. We have taken corrective measures. I am also sorry that you had difficulty with your wifi and TV reception. Had we been made aware, we could have easily assisted you. TV instructions are in the guest book, and a friendly staff member is available 24/7 to help with any concerns. Should you decide to give us another try (and I do so hope you will), upon request we'd be happy to recommend a suite on a higher floor more removed from city noise. Once again, thank you for your valuable comments. We wish you happy future travels.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saint John
Nice property very convenient to all things we wanted to see. Safe and easy parking too
Stayed 2 nights in Sep 2018
Response from Chipman Hill Suites on 24 Sept 2018
Dear Valued Guest Anonymous, Thank you for your review. I'm so glad that you enjoyed your stay at Chipman Hill Suites! We would love to have you stay with us again, and look forward to a future visit. Once again, thanks!