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Reviews of Campanile Hotel 's-Hertogenbosch

3 out of 5
Campanile Hotel 's-Hertogenbosch
Goudsbloemvallei 21-25, 's-Hertogenbosch

Reviews

7.0

Good

Rating 10 - Excellent. 44 out of 340 reviews" "
Rating 8 - Good. 144 out of 340 reviews" "
Rating 6 - Okay. 96 out of 340 reviews" "
Rating 4 - Poor. 38 out of 340 reviews" "
Rating 2 - Terrible. 18 out of 340 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Interesting stay.
It’s true what they say “a picture can say a thousand words” However in this case it wasn’t anywhere near the expectation I had built up in my head from them. First night, no chef so had a very limited menu. (Fish or schnitzel) no problem apart from my friends fish was still frozen. From what I could gather the people in the room above me were wrestling but it seemed the women was wrestling with multiple people through the night. The bed was actually comfortable but the room cleanliness wasn’t great. Will not be returning.
Stayed 4 nights in Nov 2023
Response from Campanile Den Bosch on 13 Dec 2023
Dear,Thank you for your review.I hope that you have give these complanes to our college so that they have give solution for these problem.Kind regard,Reception den bosch

8/10 Good

Annemarie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Convenient in Den Bosch
We stayed 3 nights. Rooms are smaal but comfortable. Bathrooms need updating/renovation.
Stayed 3 nights in Oct 2023
Response from Team Campanile on 21 Jan 2024
Dear,Thank you for your review,Kind regardsTeam Campanile

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the fact that the restaurant wasn't open and the newest restaurant was one and a half miles walk not happy
Stayed 1 night in Jun 2023
Response from team den bosch on 25 Jun 2023
Dear,Thank you for the feedback.Kind regardTeam den bosch

6/10 Okay

Jan

Liked: Cleanliness
Nice but not for long stays
Check in was fast. Room clean and tidy but very dated. Stayed during hottest days staff froze my bottled water each day which was a great help. Hot breakfast same each day but plenty of choose otherwise. As in previous reviews think a transit type hotel. Lots of commercial travelers and workmen. Security gate on carpark and on window so able to leave open. Shutter also great for security and keeping room cool.
Stayed 5 nights in Jun 2023
Response from team den bosch on 25 Jun 2023
Dear,Thank you for the feedback.Kind regardTeam den bosch

2/10 Terrible

Faezeh

Stayed 2 nights in Jan 2023
Response from team den bosch on 2 May 2023
Beste Faezeh,Bedankt voor uw review.Team den bosch

6/10 Okay

Gordon

Stayed 6 nights in May 2022
Response from Reception on 6 Jul 2022
Dear guest, Thank you for your review! Kind regards, Campanile Den Bosch

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Got locked out my room in middle of night
it was clean but the room had a smell which was not the noticeable at first but was alright. I came on the second day at about 2 am and saw that my room was locked and card was not working so I had to go over to helpline which was at car entrance and kind of called for security from there until he opened my room already 30min passed by. Reason was still unknown says the reception.
Stayed 2 nights in Jul 2020
Response from Team Campanile 's-Hertogenbosch on 18 Aug 2020
Dear guest, I'm sorry to hear that the key didn't work in the middle of the night. When you call our security team, they has to be there in 10 minutes, we will discuss this incident with them. About the smell of the room, due to the Covid Virus, our housekeeping team has to disinfect the rooms very strictly with different disinfectants, so that is where the smell can come from. Despite these things, we hope that you enjoyed the rest of your stay and look forward to welcome you another time. Thank you for your review.

8/10 Good

Christopher

Liked: Cleanliness
Fairly basic hotel
It's not easy to find a hotel with parking in Den Bosch, if you want something clean but basic, this may well do the job. Couple of tips: There are four buses into town, the 10 is direct and the 7 nearly so, but they end at 7PM or so. Routes 8 and 9 are more circuitous (and are served by a stop round the corner), but run until 11PM. All go to the station. The Park+Ride might also be considered.
Stayed 3 nights in Jul 2020
Response from Team Campanile 's-Hertogenbosch on 18 Aug 2020
Dear Christopher, Thank you for the great review of our hotel! Tips are always usefull for our other guests, thank you for that. We're glad that you enjoyed your stay and would like to see you soon. Kind regards,

8/10 Good

Jan Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Average hotel. Friendly personnel at reception.
Stayed 1 night in May 2020
Response from E.W on 15 Jul 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Iain

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Comfortable for a short stay
Friendly staff and a warm welcome. Detailed pack for hotel and the area. A bit minimal on furniture but adequate for 1 night stay. Powerful shower, plenty of hot water. Room needed a thorough cleaning around the edges with signs of damp in the bathroom.
Stayed 1 night in Feb 2020
Response from Team Campanile 's-Hertogenbosch on 26 May 2020
Thank you for your kind review. We hope to see you soon in our hotel.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location for a driving tour of the area. The facility is showing its age, as in it needs some maintenance.
Stayed 2 nights in Aug 2019
Response from Heleen on 5 Sept 2019
Dear guest, Thank you for your review.

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019
Response from Receptioniste on 31 May 2019
Thank you for you review.

4/10 Poor

Verified traveller

Stayed 2 nights in Apr 2019
Response from Merel on 24 Apr 2019
Thank you for your review. Kind regards, Campanile Den Bosch

8/10 Good

HennyBosboom, Lelystad

Liked: Staff & service, room comfort
The property was on a short distance of the town center. Hospetallity of the reception was great. Surrounding was quiet.
Stayed 1 night in Oct 2018
Response from Manager on 21 Nov 2018
We are delighted to read your stay was that nice, thank you!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel and surrounding area just needs aircon
Overall our stay was very good. The hotel is in need of renovation and hopefully this will include air conditioning! Many Campanile’s have been renovated in France but I believe it is happening rather slowly in the Netherlands. We were unlucky to be at the hotel when the temperatures went through the roof and it was very difficult to be in the room let alone sleep. The staff were extremely helpful and friendly. The restaurant was super and the food absolutely superb. We were travelling with our dogs and the park and lake opposite was a great place to walk. An added advantage was that a fully fenced area was also available where we could let our dogs have a run. By the by, beside the hotel was a gargage not only with Subway but also washing machines and dog washing facilities, a car wash and car mat washing machine. Amazing.
Stayed 5 nights in Aug 2018
Response from D. van Heugten on 25 Sept 2018
Dear Michael, Thank you very much for your stay in our hotel, and for your time to write a review! Nice to hear that you had a pleasant stay, despite the very high temperature. We hope to see you again in the future, kind regards, Team Campanile Den Bosch

6/10 Okay

Paul

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Dirk van Heugten on 18 May 2018
Dear Paul, Thank you very much for your stay, and for your review! What tips can you give to score 5/5? Love to hear from you, Team Campanile Den Bosch

8/10 Good

Jojo

Liked: Staff & service
Room clean, hotel opposite nice park. Friendly staff.
Stayed 3 nights in May 2018
Response from Robert D, General Manager on 14 May 2018
Dear Jojo, Thank you for your lovely review. We are pleased to hear you had a lovely stay. Hopefully we can welcome you soon again in one of our Campanile Hotels. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
value for money!
If you're travelling with a car, which I did, this is a convenient location and very good value for money.
Stayed 2 nights in Jan 2018
Response from Robert D on 11 Jan 2018
Dear Anonymous, Thank you for your lovely review. We are indeed ideally located just 2,9 km away from city centre and just 300 mtrs from exit Maaspoort on the the A59. Great to hear you enjoyed your stay with us. Looking forward welcoming you soon again. Best regards,

8/10 Good

Mrs Margaret E

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2017
Dear Margaret E, Thank you for writing us your lovely review. Great to hear all was to your satisfaction during your stay with us. Best wishes, Robert D General Manager

2/10 Terrible

Chuck, US

Disliked: Staff & service, property conditions & facilities, room comfort
Really disappointing.
It's probably worth spending a bit of extra money for a room elsewhere. Rooms are some of the smallest I've ever seen with extremely outdated decor and furniture (although the rooms were so bare, perhaps the word "decor" is a bit generous). I can't imagine why anyone would want to stay here...the hotel is far from most points of interest and even if it appears cheap, you have to factor in transportation costs which are quite pricey in the Netherlands, making it not so cheap. I suppose as mentioned earlier it's more of a roadtrip hotel than anything.
Stayed 1 night in Aug 2017
Response from Alex Weyts on 5 Sept 2017
Dear Chuck, Pity you didn’t enjoy your time with us because of the location we’re at, hope you did enjoy the pretty city we’re located in! About the rooms, a fair point! Our rooms are also in our opinion in need of renewal, fortunately our hotel chain is working on this. About the transport in our city; you are able to buy a day ticket in the busses for about 5 euro's, which lets you travel all day and unlimited through the whole province. If you would like to return to our hotel please do ask our staff to inform you about the transport in the city. We hope to welcome you again in our hotel. With kind regards, Alex Weyts Assistant Manager

4/10 Poor

Kerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
The manager was not helpful at all with a simple change, and just stood there and watched as we struggled through it with no effort whatsoever. Room was dirty and smelled bad. Neighborhood was great and we plan on going back. We will look for a different hotel in the same neighborhood next time.
Dear Kerry, I certainly understand that you are not satisfied with the little service that we were able to provide you. When a reservation considers a pre-paid booking, it is not a "simple change" as you describe. Hotels.com (Expedia partner) simply does not allow a hotel to make changes in this certain type of booking. According the room; I am very sorry to hear that you received a dirty and bad smelling room. Could you please describe to me in detail what was dirty in the room? With kind regards, Alex Weyts Assistant Manager

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but not very convenient
Very comfortable hotel with a good breakfast but just a bit too far out of town. A 45 minute walk to the town centre, and the bus service finishes at 7.30 pm weekdays and does not run at all at weekends.
Response from Team Campanile 's-Hertogenbosch on 26 May 2020
Thank you for your review. It is a pleasure to hear about the good breakfast. We hope to see you again in our hotel!

6/10 Okay

Brian Timothy

Liked: Cleanliness, property conditions & facilities
Roadtrip hotel
It was a one night stay for a weekend drive. The hotel provide the basics of what is needed including a restaurant
Response from Team Campanile 's-Hertogenbosch on 26 May 2020
Thank you for your stay and your review.

6/10 Okay

John, Dorset England

Liked: Cleanliness
Visit for Cultural events
This hotel is not luxurious. It is much more like a Travel Lodge or a Motel. The rooms are in a completlely separate building from the reception desk, restaurant and meeting room. The accomodation block is built with a central spine wall and this has eight single aspect rooms on each side of this wall accesed from an open air covered logia on the ground floor via small airtight lobbies. Above the ground floor there are two more levels of rooms all accesed from covered open air balconies which are accesed from an open air covered staircase. There is NO LIFT in this building. I was initially allocated a room on an upper floor but would have struggled to get there due to a broken hip. The receptionist (Ninka) was able to rearrange matters to provide a ground floor room for me but there is no way to request such a facility in the booking form that I remember. I had assumed there woulld be a lift. The accomodation was spotlessly clean but sparce. Breakfast was continental but with some superb crispy bacon. The evening meal I had was OK but the menu is slanted towards convenience foods and things with cheese which I cannot eat. Location is quiet but the 1960-70s construction allows structure borne sound to be heard clearly - scraping chairlegs, feet walking in leather shoes etc. Taxi fares to get to the cultural centre of the town varied from 15 to 20 euros on average. Tea making facilities paper cup and very basic. As a covered camp for my cultural jaunts OK
Response from Team Campanile 's-Hertogenbosch on 26 May 2020
Thank you very much for your stay and your clear review. We hope to see you again in our hotel.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The room was clean, but felt very empty. Nothing on the walls, and the hotel felt as empty outside as in.
Response from Team Campanile 's-Hertogenbosch on 26 May 2020
Thank you for your review. We have discussed your remarks with our team and hope to welcome you again in our hotel.

6/10 Okay

Morag, Tobermory

Liked: Cleanliness
Clean hotel, miles from town centre.
Right in the middle of a residential area. Nothing wrong with hotel but much further from city centre that indicated on website and mostly dual carriageways so not good to walk to. Bus from town centre every 15 mins or so during day but less in evening and a long walk from bus stop in evening. Taxis from centre 17 euros. Would have been fine with a car, as a business hotel perhaps. Staff very nice and room very clean. Comfortable beds.
Response from Team Campanile 's-Hertogenbosch on 27 May 2020
Thank you for your stay and you clear review! We hope to welcome you again in our hotel.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Team Campanile 's-Hertogenbosch on 27 May 2020
Thank you for your review!

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Good value hotel
The hotel was good value for money and although it wasn't fancy was very comfortable - I slept really well. Everything was also very clean, but as this hotel is out of town it may not be the best choice if you don't have a car with you or location is very important. The centre of Den Bosch is about 30 minutes away by public transport.
Response from Team Campanile 's-Hertogenbosch on 27 May 2020
Thank you for your kind review. Now there are also busses with a direct connection, which brings you in 15 minutes in the city center!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a little out of town, so a bus ride to get in and out, but quiet and comfortable
Response from Team Campanile 's-Hertogenbosch on 27 May 2020
Thank you for your review!

8/10 Good

geoff, Dublin

Liked: Cleanliness, staff & service
Disliked: Room comfort
Value for money
Friendly attentive staff help make this 3 star hotel feel like more than 3 stars, the food also very good.
Response from Team Campanile 's-Hertogenbosch on 27 May 2020
Thank you for your kind review!

10/10 Excellent

JRD

Liked: Cleanliness, staff & service, room comfort
Great location for business
Great, quiet location with good access to motorways.
Response from Team Campanile 's-Hertogenbosch on 27 May 2020
Thank you for your beautiful review!

8/10 Good

Mohammad

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leisure
1/8th world championships the hotel was very comfortable and clean
Response from Team Campanile 's-Hertogenbosch on 27 May 2020
Thank you for your beautiful review!

6/10 Okay

Verified traveller

Liked: Staff & service
A good low cost hotel with reasonable facilities
pretty good experience for me. used the room for having a good night rest.
Response from Team Campanile 's-Hertogenbosch on 27 May 2020
Thank you for your review!

8/10 Good

Angus, Farnham, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price.
Satisfactory and ecomical with a good restaurant.
Response from Team Campanile 's-Hertogenbosch on 27 May 2020
Thank you for your kind review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

peter, Berkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here every time
The campanile is a really nice hotel and I stay there every year. It's convenient for town, the staff are friendly, food is good and reasonable too. See you next year

10/10 Excellent

philip, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we wanted
good all round, Very good evening meal .excellent service, just what we wanted

8/10 Good

Nirad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
very basic and a bit of a motel vibe.
i found the this property to be a little shady. the only reason i chose to stay there was due to convenience of it being walking distance from where my meeting was. i would not stay there again
Response from team den bosch on 25 Jun 2023
Dear,Thank you for the feedback.Kind regardTeam den bosch

6/10 Okay

Jeffery A, Adelaide

Liked: Cleanliness, staff & service, room comfort
Good value, comfortable basic accommodation.
Good value. Freindly. About 5 kms from town centre with nothing nearby. No fridge.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy parking and easy to find.
What you expect from a campanile . Decent restaurant and bus stops near the hotel go to the station. Much more pricey than French campaniles
Response from team den bosch on 25 Jun 2023
Dear,Thank you for the feedback.Kind regardTeam den bosch

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located with all basics included
This hotel is conveniently located close to the freeway and has all basic necessities for a short stay, including free wifi.

8/10 Good

Diana, Rhode Island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Small but clean room. Convenient location
Response from Team Campanile 's-Hertogenbosch on 27 May 2020
Thank you for your review.

2/10 Terrible

super groom

Disliked: Staff & service, room comfort
not good
not good,money grabbers breakfast too expensive and cold.
Response from Team Campanile 's-Hertogenbosch on 27 May 2020
Thank you for your review. Pity to hear that your stay was a disappointment. We will discuss your feedback with our staff.

4/10 Poor

Mark

Disliked: Staff & service, room comfort
Beds too close together, no bedside cabinet, clothes hangers in damp steamy bathroom, no storage for clothes etc, light not working it was reported after 1st night but no action taken by end of 2 night stay
Response from Team Campanile 's-Hertogenbosch on 27 May 2020
Thank you for your review. We will discuss your feedback with our team.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Campanile Den Bosch
Comfortable (small) room, good beds, clean, enough parking, very nice staff!
Response from Team Campanile 's-Hertogenbosch on 27 May 2020
Thank you for your kind review!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Outside Den Bosch but AOK
Very warm end-Mai, so outside terrass was very welcome. Next time would prefer room at back of the block, away from busy main road. But staff were very helpful, and I was very satisfied.
Response from Team Campanile 's-Hertogenbosch on 27 May 2020
Thank you for your review. You can always come to the reception with your preferences, we will always try our best to make it as nice as possible for our guests.