Lobby

Reviews of Hilton Garden Inn Rzeszow

4 out of 5
Hilton Garden Inn Rzeszow
1 Majora Waclawa Kopisto, Rzeszow

Reviews

9.4

Exceptional

Rating 10 - Excellent. 152 out of 217 reviews" "
Rating 8 - Good. 54 out of 217 reviews" "
Rating 6 - Okay. 7 out of 217 reviews" "
Rating 4 - Poor. 3 out of 217 reviews" "
Rating 2 - Terrible. 1 out of 217 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay in Rzeszow
Stayed 1 night in Mar 2024
Response from Aleksandra Łazarz on 12 Apr 2024
Dear Richard! Thank you for choosing our hotel and spending your time to leave us feedback. We hope that next staying will be just as wonderful as this time. Hope to see you soon!

6/10 Okay

Aegis

Stayed 1 night in Oct 2023

10/10 Excellent

Anthony, junction city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good with minor issues
Better than expected. However, as at 8 am on Sunday morning I didn’t open the room for cleaners then the room was never cleaned when I came back late in the evening. Who wants his/her room cleaned at 8 am on Sunday? Don’t they respect that people can sleep even on Sunday morning a bit later? Otherwise, English command of staff (except cleaners), greeting people, room was cozy, bed was great, parking was fine, free complimentary drink, breakfast had even real fruit, but why always bacon, sausage etc. Nobody there to make omelette. Didn’t get the idea of omelette station. Am I the cook there? Wi-Fi worked well.
Stayed 2 nights in Aug 2023
Response from Ewelina Kozak on 10 Oct 2023
Dear guest, Thank you for your review,However housekeeping department is working from Monday till Sunday between 8:00am -4:00pmIn each room you can find a D&D door hanger with Do not disturb information for cleaners.We will pass all information to F&B manager to keep our guest pleased over their stay.Kind regards, Reception

10/10 Excellent

Shloime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Ewelina Kozak on 23 Mar 2023
Dear guest, Thank you for your review We looking forward to see you in the future Kind regards, Reception

6/10 Okay

DJEMAL

Cigar used for womans party
Im a cigar smoker abd chose this hotel to relax and have a cigar but to my amazement to lounge was book for a woman event no smoking i may add. Why i ask the lounge used for this when an area could have been used in the bar lounge area.
Stayed 2 nights in Nov 2022
Response from Karol on 14 Nov 2022
Dear Djemal,thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest. I am very sorry to hear that we did not meet your expectations. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future.Kindest regards,KarolFront office manager48 725 885 813karol.szyszka@hgi.rzeszow.pl

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here quite often because we really like this Hilton - it’s in a great location next to the Galleria, has free underground parking, restaurant, clean rooms with good bathroom and an elevator - so what’s not to like? Highly recommended.
Stayed 1 night in Oct 2022
Response from Reception on 27 Oct 2022
Dear Guest ,Thank you for reviews , we kindly appreciate your stay,We are looking forward see you againKind regards,Reception

10/10 Excellent

Jakub

Stayed 6 nights in Oct 2022

8/10 Good

yonah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2022
Response from Reception on 27 Oct 2022
Dear Guest , Thank you for your review ,Looking forward to see you soonKind regards , Reception

8/10 Good

Sergii

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
no bathrobes in the rooms
Stayed 2 nights in Sep 2022
Response from Reception on 27 Oct 2022
Dear Guest ,We do have bathrobes on Guest request .Thank you for your stay review Kind regards,Reception

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with professional staff, great breakfast, very modern, neat and clean.
Stayed 1 night in Jul 2022

8/10 Good

Kay, Bainbridge Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Very clean and updated. Restaurant/bar staff were very friendly.
Stayed 7 nights in Jun 2022

10/10 Excellent

Ruslan

Stayed 1 night in Jun 2022

4/10 Poor

Rodney

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff not helpful. We’re dismissive when asked for assistance. Worst front desk service if have ever experienced.
Stayed 8 nights in May 2022

8/10 Good

Adam

Stayed 3 nights in Apr 2022

10/10 Excellent

Maciej

Stayed 1 night in Mar 2022

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two perks for tired travelers: BATHTUB OMELETTE STATION. Enough said.
Stayed 1 night in Dec 2021
Response from Monika Krasoń on 4 Jan 2022
Dear Jay, thank you very much for taking time and sharing your stay's experience. It was a great pleasure to have you here at Hilton Garden Inn Rzeszów. We believe it is the beginning of our business friendship that will survive this difficult time. We look forward to seeing you soon. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Location great. Parking in front of the door. Great condition
Stayed 1 night in Dec 2021
Response from Monika Krasoń on 4 Jan 2022
Dear Guest, thank you very much for taking time and sharing your stay's experience. It was a great pleasure to have you here at Hilton Garden Inn Rzeszów. We are happy that you appreciate our services and amenities. We believe it is the beginning of our business friendship. We look forward to seeing you soon. Kind regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel und Einkaufszentrum sind zusammen. Due Altstadt 15 Minuten entfernt
Stayed 1 night in Jul 2021
Response from Karol on 16 Jul 2021
Thank you for taking a moment to share your experience. I am happy to hear you found the stay of yours to your liking. We look forward to welcoming you back to our hotel in the future. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel mit einem Shoppingcenter zusammen ist ideal bei jedem Wetter. Die gemütliche Altstadt nur 15 Gehminuten entfernt. Ich komme wieder!!
Stayed 1 night in Jul 2021
Response from Karol on 16 Jul 2021
Thank you for taking a moment to share your experience. I am happy to hear you found the stay of yours to your liking. We look forward to welcoming you back to our hotel in the future. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place connected with a mall. Great service, clean. 15 Minutes walk to old town!
Stayed 1 night in Jul 2021
Response from Karol Szyszka on 14 Jul 2021
Thank you very much for taking a moment to share your experience from Hilton Garden Inn Rzeszow. We are very grateful for this grade and please let us know If there is something that we can improve on 10 next time. Hope to see you again soon. Kindest regards,

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Monika Krasoń on 9 Jun 2021
Dzień dobry Panie Adamie, serdecznie dziękujemy za wybór naszego hotelu i podzielenie się wspaniała opinią. To dla nas zaszczyt i siła napędowa dalszych działań. Zapraszamy ponownie do Hilton Garden Inn Rzeszów. Z pozdrowieniami, zespół HGI Rzeszów

10/10 Excellent

JOO HOI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Jun 2020
Response from Monika Krasoń on 30 Jun 2020
Dear Joo Hoi, thank you for your sharing with your kind opinion. We are happy having you here at the Hilton Garden Inn Rzeszów Hotel. We are looking forward to seeing you soon. Kind regards,

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020
Response from Andrzej Wajda, Front Office Manager on 18 Mar 2020
Dear Guest, Thank you for taking the time to share your experience with Hilton Garden Inn Rzeszów. We sincerely appreciate your feedback and we are very sorry we did not meet your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact us direct with more details about this experience so we could exceed your expectations next time. Detailed information will allow us to react properly to your feedback and review. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely,

6/10 Okay

Adam

Liked: Property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Sreenivasa Varma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome, great service and good location . Nice breakfast, we love this hotel.
Stayed 2 nights in Dec 2019
Response from Ewa on 8 Jan 2020
Dear Sreenivasa, thank you for choosing our hotel. We are very happy that you enjoyed your stay at Hilton Garden Inn Rzeszów. Hope to see you soon. Kind regards, HGI Rzeszów Team

10/10 Excellent

Reginaldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy place to arrive. Inside a mall. Good breakfast.
Stayed 1 night in Oct 2019
Response from Monika on 23 Nov 2019
Dear Reginaldo, thank you very much for taking the time and sharing with our community with your opinion. We appreciate it. We are happy to have you here at the Hilton Garden Inn Rzeszów. Hopre to see you soon. Kind regards, HGI Rzeszów Team

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was fine, except air was hard to regulate. Also I like to stay at Hilton's because the staff is usually able to provide information as to tours and/or things to do nearby. The only information available at this hotel was in Polish and desk person did not have much information. Constance
Stayed 2 nights in Oct 2019

10/10 Excellent

EwaMarchut, Harwood Heights, Illinois, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service, wonderful bed. I truly am super happy that I chose this hotel in Rzeszów. For sure will be back.
Stayed 12 nights in Sep 2019
Response from Monika Krasoń on 2 Oct 2019
Szanowna Pani Ewo, bardzo dziękujemy za tyle serdecznych słów. Cieszymy się, że pobyt w naszym hotelu należał do udanych. Zapewniam, iż nadal będziemy dokładać starań, by nie zawieść oczekiwań naszych Gości. Do zobaczenia ponownie w Hilton Garden Inn Rzeszów. Pozdrawiam w imieniu całego zespołu hotelu,

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reszosow
Our experience here was fantastic. The staff was extremely courteous and helpful. Our room was delightful with lots of amenities.
Stayed 1 night in Sep 2019
Response from Monika Krasoń on 12 Sept 2019
Dear Darwin, Thank you for taking the time and sharing with us your thoughts about your recent stay at the Hilton Garden Inn Rzeszow. Your valuable comments will contribute to our Team’s ongoing efforts to monitor and improve our service standards and help us in our continuous search for excellence. We are delighted that you chose to stay with us, and promise you that we will continue to do our utmost to meet and exceed your expectations. As such we would be delighted to welcome you back to the Hilton Garden Inn Rzeszów. Sincerely yours,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Monika Krasoń on 12 Sept 2019
Dear Sir or Madame, Thank you for taking the time and sharing with us your thoughts about your recent stay at the Hilton Garden Inn Rzeszow. We are delighted that you chose to stay with us, and promise you that we will continue to do our utmost to meet and exceed your expectations. As such we would be delighted to welcome you back to the Hilton Garden Inn Rzeszów. Sincerely yours,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel, with excellent staff, nestled into the shopping mall
Stayed 4 nights in Jun 2019
Response from Monika Krasoń on 19 Jul 2019
Dear Sir or Madame, Thank you for taking the time and sharing with us your thoughts about your recent stay at the Hilton Garden Inn Rzeszow. Your valuable comments will contribute to our Team’s ongoing efforts to monitor and improve our service standards and help us in our continuous search for excellence. We are delighted that you chose to stay with us, and promise you that we will continue to do our utmost to meet and exceed your expectations. As such we would be delighted to welcome you back to the Hilton Garden Inn Rzeszów. Sincerely yours,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Monika Krasoń on 18 Jul 2019
Dear Sir or Madame, Thank you for taking the time and sharing with us your thoughts about your recent stay at the Hilton Garden Inn Rzeszow. We are delighted that you chose to stay with us, and promise you that we will continue to do our utmost to meet and exceed your expectations. As such we would be delighted to welcome you back to the Hilton Garden Inn Rzeszów. Sincerely yours,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and very good service. I would recommend this hotel.
Stayed 1 night in May 2019
Response from MK on 22 May 2019
Dear Sir or Madame, thank you for taking the time and sharing with us your thoughts about your recent stay at the Hilton Garden Inn Rzeszow. Your valuable comments will contribute to our Team’s ongoing efforts to monitor and improve our service standards and help us in our continuous search for excellence. We are delighted that you chose to stay with us, and promise you that we will continue to do our utmost to meet and exceed your expectations. As such we would be delighted to welcome you back to the Hilton Garden Inn Rzeszów. Sincerely yours, Monika Krasoń

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Really nice hotel, the rooms were great. Beds were comfortable and the WiFi worked!
Stayed 1 night in Apr 2019
Response from Monika Krasoń on 13 Jun 2019
Dear Mr. Mark, Thank you for taking the time and sharing with us your thoughts about your recent stay at the Hilton Garden Inn Rzeszow. Your valuable comments will contribute to our Team’s ongoing efforts to monitor and improve our service standards and help us in our continuous search for excellence. We are delighted that you chose to stay with us, and promise you that we will continue to do our utmost to meet and exceed your expectations. As such we would be delighted to welcome you back to the Hilton Garden Inn Rzeszów. Sincerely yours,

8/10 Good

SULAIMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Mar 2019
Response from Monika Krasoń on 13 Jun 2019
Dear Sir, Thank you for taking the time and sharing with us your thoughts about your recent stay at the Hilton Garden Inn Rzeszow. Your valuable comments will contribute to our Team’s ongoing efforts to monitor and improve our service standards and help us in our continuous search for excellence. We are delighted that you chose to stay with us, and promise you that we will continue to do our utmost to meet and exceed your expectations. As such we would be delighted to welcome you back to the Hilton Garden Inn Rzeszów. Sincerely yours,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Rzeszow
Very pleasant stay at the Hilton Garden Inn. Room was nice & modern, staff very friendly and hotel in good location (joined onto Millennium Hall Shopping Centre).
Stayed 2 nights in Mar 2019
Response from Monika Krasoń on 13 Jun 2019
Dear Robert, Thank you for taking the time and sharing with us your thoughts about your recent stay at the Hilton Garden Inn Rzeszow. Your valuable comments will contribute to our Team’s ongoing efforts to monitor and improve our service standards and help us in our continuous search for excellence. We are delighted that you chose to stay with us, and promise you that we will continue to do our utmost to meet and exceed your expectations. As such we would be delighted to welcome you back to the Hilton Garden Inn Rzeszów. Sincerely yours,

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019
Response from Monika Krasoń on 6 Feb 2019
Dear Sir or Madame, Thank you for taking the time and sharing with us your thoughts about your recent stay at the Hilton Garden Inn Rzeszow. We are delighted that you chose to stay with us, and promise you that we will continue to do our utmost to meet and exceed your expectations. As such we would be delighted to welcome you back to the Hilton Garden Inn Rzeszów. Sincerely yours,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was staying in this hotel fourth time. It is in very convenient place and it is very clean.
Stayed 1 night in Jan 2019
Response from Monika Krasoń on 6 Feb 2019
Dear Sir or Madame, Thank you for taking the time and sharing with us your thoughts about your recent stay at the Hilton Garden Inn Rzeszow. We are delighted that you chose to stay with us, and promise you that we will continue to do our utmost to meet and exceed your expectations. As such we would be delighted to welcome you back to the Hilton Garden Inn Rzeszów. Sincerely yours,

8/10 Good

Roland, ,

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Monika Krasoń on 6 Feb 2019
Szanowny Panie Rolandzie, dziękujemy bardzo, za wybór Hotelu Hilton Garden Inn Rzeszów jako miejsca pobytu w czasie podróży do Rzeszowa. Wystawiona przez Pana ocena jest dla nas niezmiernie ważna, liczymy się z każdą uwagą zgłaszaną przez Gości. Mamy nadzieję, że jeszcze niejednokrotnie będziemy mieli przyjemność gościć Pana w naszym hotelu. Serdecznie zapraszamy i pozdrawiamy

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUSINESS STAY
REALLY GOOD HOTEL LOCATION PERFECT FRO MY BUSINESS NEEDS GOOD PRICE
Stayed 2 nights in Dec 2018
Response from Monika Krasoń on 6 Feb 2019
Dear Carol, Thank you for taking the time and sharing with us your thoughts about your recent stay at the Hilton Garden Inn Rzeszow. We are delighted that you chose to stay with us, and promise you that we will continue to do our utmost to meet and exceed your expectations. As such we would be delighted to welcome you back to the Hilton Garden Inn Rzeszów. Sincerely yours,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay for business. Will certainly come back!
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hilton in Rzeszow is our favorite place to stay - the staff are very good; rooms are clean, well-equipped and furnished; parking and internet are free; the Galleria shopping center is next door and the hotel prices are reasonable. We’ve stayed in other Rzeszow hotels occasionally but we really like the Hilton.
Stayed 1 night in Oct 2018

10/10 Excellent

Juliy

Pleasent stay
Located next to big mall and prety close to recreation area along the river for joging or hiking. Room is a bit small but comfortable.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quickly checked in. Very spacious and clean rooms. The breakfast was excellent.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area easy to get around.
Stayed 3 nights in May 2018

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, fresh
Great! The room was big, clean, new feeling. Breakfast was amazing, great selection! Went back for seconds of the scrambled eggs.