Lobby sitting area

Reviews of ANEW Resort Hunters Rest Rustenburg

4 out of 5
ANEW Resort Hunters Rest Rustenburg
R24 - Rustenburg/Krugersdorp Road, Rustenburg, North West

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 192 reviews" "
Rating 8 - Good. 64 out of 192 reviews" "
Rating 6 - Okay. 26 out of 192 reviews" "
Rating 4 - Poor. 16 out of 192 reviews" "
Rating 2 - Terrible. 13 out of 192 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

KG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Hannelie

Stayed 1 night in Jan 2024

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
incredible rest and awesome service
Stayed 3 nights in Jan 2024

2/10 Terrible

D

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ariela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous getaway
Had a wonderful get away with my daughter.Found the hotel to be very clean all staff were extremely friendly and helpful will definitely definitely return
Stayed 2 nights in Nov 2023
Response from Stephan on 8 Jan 2024
Thank you for your review on your recent stay at ANEW Resort Hunters Rest. We always appreciate hearing feedback about the experience that we provide, and your comments will be shared with the team. We hope to see you at ANEW Resort Hunters Rest again soon! Kind regards, Stephan Vlaanderen General Manager

10/10 Excellent

Matita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Chiwala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent surrounds and gardens. Very clean rooms.
Stayed 1 night in Oct 2023

4/10 Poor

Cleavon

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Got the wrong room
I did not get the room that I booked. I booked the family self-catering and got the superior family room, which was very run down. The toilet seat was broken and there was mold in the shower. I specifically booked the self-catering room for this purpose.
Stayed 2 nights in Sep 2023
Response from Vivian on 26 Sept 2023
Good day Cleavon.My Apologise for the inconvenienced caused.Please be advised that your 4x bookings were made on the 24 May 2023 and they were not guaranteed, We tried to get hold of you during the week to confirm the bookings and there was no answer. Please note that Our Hotel was fully booked to capacity on the 23 September, and we had to confirm all the arrivals with payment. Kindly be advised that our hotel policy requires the payment within 48 hours after you have received the confirmation booking.

10/10 Excellent

Zekhethelo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Leponya

Stayed 2 nights in Jul 2023

10/10 Excellent

Nomfuneko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Nontobeko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Tk

Stayed 2 nights in Jan 2023

10/10 Excellent

Zulaikha

Stayed 1 night in Dec 2022

10/10 Excellent

Gert

Stayed 1 night in Dec 2022

10/10 Excellent

Isabella

Stayed 1 night in Oct 2022

6/10 Okay

Chelsea

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Great property with a lot of fun things to do. The food was pretty bad and the staff are not helpful.
Stayed 2 nights in Sep 2022

8/10 Good

Boikanyo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a lot of activities like golf, hiking etc....
Stayed 1 night in Jul 2022

8/10 Good

Vuyisile

Liked: Property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Cornel

Stayed 1 night in Apr 2022

4/10 Poor

colin

Disliked: Property conditions & facilities, room comfort
Rooms need attention
The communal areas were great but the rooms need attention. We stayed in an eco room and everything was broken. I would not pay that money again. Not happy with my stay. Room 246.
Stayed 1 night in Apr 2022

10/10 Excellent

Udo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Anew Resorts - Home away from Home
Anew Resorts is trully a great destination for families. The staff were friendly, the rooms were clean and the whole family felt at home.
Stayed 3 nights in Mar 2022

8/10 Good

Albert

Stayed 1 night in Mar 2022

10/10 Excellent

Lindi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

Linky

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The rooms are comfortable and neat. Enjoyed our pool and service at the pool. Their dinner buffet was not upto my standard on Saturday hence we opted for dinner at Waterfall mall. Breakfast was okay however their omlette did not have relevant fitters. Not sure if they were lazy to chop ingredient.
Stayed 2 nights in Mar 2022

10/10 Excellent

Phindile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Gert

Stayed 1 night in Mar 2022

6/10 Okay

Amukelani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not so good not what i expected from the pictures on the internet..microwave and glasses in the rooms are a needed
Stayed 2 nights in Mar 2022

10/10 Excellent

Nomsa

Stayed 2 nights in Feb 2022
Response from PIETER BUITENDAG - General Manager on 26 Feb 2022
Dear Nomsa - THANK YOU for visiting the ANEW Resort Hunters Rest and for taking the time to rate and review your visit here! We appreciate your support and the great score you afforded us and hope to welcome you back soon! Sincere regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great establishment with a pool area to envy.
Stayed 1 night in Feb 2022
Response from Pieter Buitendag - General Manager on 17 Feb 2022
Thank you for visiting the ANEW Resort Hunters Rest and for sharing your positive feedback here! We sincerely appreciate it and look forward to welcoming you back soon! Sincere regards

10/10 Excellent

Alexius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from PIETER BUITENDAG - General Manager on 17 Feb 2022
THANK YOU for visiting the ANEW Resort Hunters Rest and for taking time to rate and review your visit here! We appreciate your support and we look forward to welcoming you back in the near future! Sincere regards,

10/10 Excellent

Elma

Liked: Staff & service
Stayed 3 nights in Jan 2022
Response from PIETER BUITENDAG - General Manager on 17 Feb 2022
Dear Elma - THANK YOU for visiting the ANEW Resort Hunters Rest - we appreciate your visit and your wonderful feedback here! Please come see us again soon! Sincere regards,

10/10 Excellent

Princess

Stayed 1 night in Jan 2022
Response from PIETER BUITENDAG - General Manager on 17 Feb 2022
Dear Princess - THANK YOU for visiting the ANEW Resort Hunters Rest - we appreciate your support and that you took time to rate and review your visit here! We so appreciate the kind feedback! We hope to welcome you back in the near future!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking
The location it is situated on it's own is refreshing, it was the best peaceful birthday outing, I think they prioritize buffet to other meals because we waited for over 25min for a pizza and chicken curry, in overall I'd still choose that place whenever I need to escape the busyness and the crazy challenges of life
Stayed 1 night in Dec 2021
Response from PIETER BUITENDAG - General Manager on 4 Jan 2022
Dear sir/madam - THANK YOU for visiting the ANEW Resort Hunters Rest - we sincerely appreciate your support and feedback and we look forward to welcoming you back soon! Sincere regards,

8/10 Good

Thuli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2021
Response from PIETER BUITENDAG - General Manager on 14 Dec 2021
Dear Thuly - THANK YOU for visiting the ANEW Resort Hunters Rest - we appreciate your support and feedback and we look forward to welcoming you back in the near future! Until then - have a wonderful joyous festive season and travel safely! Best regards,

6/10 Okay

Sizakele

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unhappy
The staff were friendly and professional. Our room was ok, the couch was filthy with stain marks & fridge had old food in it. We needed glasses as they catered for 2 instead of 4 people. Also had ring 4 times to get room service.
Stayed 2 nights in Nov 2021
Response from PIETER BUITENDAG - General Manager on 1 Dec 2021
Dear Sizakele, THANK YOU for visiting the ANEW Resort Hunters Rest and for taking the time to place a review of your visit here. We are truly sorry that we did not meet and exceed your expectations. We will investigate and take corrective action with our TEAM to ensure these shortcomings are not repeated. We hope you will provide us an opportunity in future to make this up to you! Sincere regards,

10/10 Excellent

Thejane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from PIETER BUITENDAG - General Manager on 6 Nov 2021
Dear Thejane - THANK YOU for staying with us at the ANEW Resort Hunters Rest - we appreciate your patronage and your great rating of our resort! We hope to welcome you back soon! Sincere regards,

6/10 Okay

Simone

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2021
Response from PIETER BUITENDAG - General Manager on 2 Nov 2021
Dear Simone - it would seem we did not meet and exceed all your expectations - please be so kind as to let me know where you felt we fell short. I would really appreciate further feedback so I can make the required improvements. Sincere regards,

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The facility offers great value for outdoor activities.
Stayed 1 night in Oct 2021
Response from PIETER BUITENDAG - General Manager on 19 Oct 2021
Dear Owen - THANK YOU so much for visiting the ANEW Resort Hunters Rest - we appreciate your patronage and your very kind feedback! We hope to welcome you back soon! Sincere regards,

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from PIETER BUITENDAG - General Manager on 17 Oct 2021
Dear Lisa - THANK YOU for visiting the ANEW Resort Hunters Rest - we appreciate your support and that you took time to rate and review your stay here! I've noted your scores on the various attributes of your stay and will endeavour to improve upon the areas you marked down. We hope you will visit us again to experience the improvements we make! Sincere regards,

10/10 Excellent

Yusuf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from PIETER BUITENDAG - General Manager on 17 Oct 2021
Dear Yusuf - THANK YOU for visiting the ANEW Resort Hunters Rest - we appreciate your support and your positive feedback! We hope to welcome you back again soon! Sincere regards,

10/10 Excellent

lenerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lenerd Louw
Very pleasant. enjoyed it a lot. Relaxing 2 days.
Stayed 2 nights in Sep 2021
Response from PIETER BUITENDAG - General Manager on 5 Oct 2021
Dear Lenerd - thank you so much for the positive feedback! We sincerely appreciate it and look forward to welcoming you back soon! Sincere regards,

10/10 Excellent

Mothusi

Stayed 1 night in Sep 2021
Response from PIETER BUITENDAG - General Manager on 27 Sept 2021
Dear Mothusi - THANK YOU for staying with us and for rating your stay so positively here! We appreciate it very much! We hope to welcome you back soon! Sincere regards,

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities, room comfort
Happy client
I was impressed by the efficiency of the staff at the reception. The room and linen crispy clean; I would definitely recommend it to anyone who is particular about cleanliness.
Stayed 1 night in Sep 2021
Response from PIETER BUITENDAG - General Manager on 13 Sept 2021
Dear Cynthia - thank you so much for visiting the ANEW Resort Hunters Rest - we appreciate your support and that you took time to provide your feedback here! We look forward to welcoming you back soon but until then - please travel safely and best regards

10/10 Excellent

Tumi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vivian the Reservations Manager is exceptional.
Stayed 1 night in Sep 2021
Response from PIETER BUITENDAG - General Manager on 6 Sept 2021
Dear Tumi - thank you very much for your positive review and complimenting Vivian - I will be sure to convey your praise! We look forward to welcoming you back soon! Sincere regards,

10/10 Excellent

vuyeya

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from PIETER BUITENDAG - General Manager on 25 Sept 2021
THANK YOU so much for staying with us Vuyeya - we sincere appreciate your support and that you took time to rate your experience here! We hope to welcome you back soon! Sincere regards,

10/10 Excellent

Nomfuneko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from PIETER BUITENDAG - General Manager on 17 Aug 2021
THANK YOU for visiting the ANEW Resort Hunters Rest - we appreciate your patronage and your feedback here and we look forward to welcoming you back in the near future! Sincere regards,

8/10 Good

Kgalalelo

Liked: Room comfort
Stayed 3 nights in Aug 2021
Response from PIETER BUITENDAG - General Manager on 12 Aug 2021
Thank you so much for visiting the ANEW Resort Hunters Rest - we appreciate your support and your feedback! Best regards,

10/10 Excellent

Zaheer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
Had an amazing stay as the hotel provided me with a free room upgrade .
Stayed 1 night in Aug 2021
Response from PIETER BUITENDAG - General Manager on 12 Aug 2021
Dear Zaheer - thank you for visiting the ANEW Resort Hunters Rest - we love that you enjoyed your stay and hope to welcome you back soon! Sincere regards,

10/10 Excellent

Sambeso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Pieter Buitendag - General Manager on 10 Aug 2021
Dear Sambeso - THANK YOU for visiting the ANEW Resort Hunters Rest and for providing us with feedback on your stay here - we sincerely appreciate it and look forward to welcoming you back! Sincere regards,