Standard Room, 1 King Bed | Desk, free WiFi, bed sheets
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Reviews of Night Inn

2 out of 5
Night Inn
14723 US Highway 301 S, Rowland, NC

Reviews

4.2
Rating 10 - Excellent. 10 out of 107 reviews" "
Rating 8 - Good. 11 out of 107 reviews" "
Rating 6 - Okay. 11 out of 107 reviews" "
Rating 4 - Poor. 18 out of 107 reviews" "
Rating 2 - Terrible. 57 out of 107 reviews" "

4.2/10

Cleanliness

5.2/10

Staff & service

3.4/10

Amenities

4.0/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
The blankets in the room smells like dirty feet. The bath room was dirty. This is why we skipped the shower. We wanted to complain in the morning to the manager when trying to check out, but no one was there at 9:15 AM. So we left the key in the room.
Stayed 1 night in Apr 2024
Response from JK on 20 Apr 2024
Mr. William sorry to hear that you not very happy with your stay. We just hire new housekeeper she might over look some area of bathroom. We have address this issue to her. I would glad if you had come to front desk to change room.

4/10 Poor

Stacie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was rude when I called. The gentleman who was cleaning the room was a good employee. The room was run down but it was a bed to sleep in. Most of the electrical sockets are loose and don’t even hold the chargers. The bathroom had 3 dead insects on the floor. The bathroom ceiling fan is super noisy and when i used the bathroom, the handle did not come back up so it flooded the bathroom so beware of that.
Stayed 1 night in Feb 2024
Response from JK on 5 Feb 2024
Hello Stacie,We are sorry to here that but non of issue you address to front desk so we can change you room. We know that we checked you early with no fee & still want to complain. We have notice you was drunk in room & nosy next door guest complain us & we move far from room make that note.

2/10 Terrible

Rob

Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting, cockroaches I turned around and walked out
Stayed 1 night in Dec 2023
Response from JK on 9 Jan 2024
Hello,Sorry to hear that but If you come to front desk we must have change room for you. You never inform us & just complaining.

6/10 Okay

James

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Cody

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep going to the next place
Roaches and bedbugs If I had it to do over I would t stay here
Stayed 1 night in Sep 2023
Response from JK on 9 Oct 2023
Hello Cody,Sorry to hear that but why you never come to front desk office ? We must have change room for you.We have inspect the room we have no find any activity that you mention.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from jk on 9 Oct 2023
Hello John,Thank you taking your time to write review.

2/10 Terrible

Steve

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not safe
Stayed 1 night in Sep 2023
Response from JK on 27 Sept 2023
Hello Steve,Sorry to hear that you not happy. We have camera system on our property to secure our guest. You did not share an unsafe experience that we further impove our property. Tell me which place in the world is safe ?

2/10 Terrible

Hugh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 1 night in Aug 2023
Response from JK on 27 Sept 2023
Sorry to hear that you feel bad. You not give any detail what make you feel bad. You never come to office & share your experience that give us chance to make an improvement. Just complaining Bad.

10/10 Excellent

Mark, Oswego

Disliked: Amenities
Clean, courtesy and not expensive. Works well for me.
Stayed 1 night in Aug 2023
Response from JK on 14 Aug 2023
Hello Mark,We’re so happy that your visit at Night Inn went so smoothly. We will love to continue providing great service to awesome guest like you.Thanks again

2/10 Terrible

Wesley

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Jun 2023
Response from Jk on 25 Jun 2023
Hello Wesley Sorry to hear that you unhappy so we will give you full refund

10/10 Excellent

Roberta H

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet & safe.
Stayed 1 night in Jun 2023
Response from Jk on 19 Jun 2023
Hello Roberta, We’re so happy that your visit at Night Inn went so smoothly. We will love to continue providing great service to awesome guest like you. I hope your car is repaired. Thanks again

4/10 Poor

Susan

Travelled with pets
Disliked: Cleanliness, staff & service, amenities
Bad condition and only a few rooms open. Not a place I will stay again!
Stayed 1 night in Apr 2023
Response from Jk on 21 Apr 2023
Hello Susan,Thank you for stay at our motel. we have enough rooms open according to demand. We are under renovations. Next time give us chance to stay with us. You will be happy.Thank

2/10 Terrible

Kristine

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible. Dirty, unsafe broken window,
Stayed 1 night in Apr 2023
Response from JK on 14 Apr 2023
Hello Christa,Sorry to hear that but I am wonder that window broken still you stay all night & check out in the morning. You never came to office to talk. We always willing to help if we aware your need.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sheets were stained with what looked like blood. Heater did not work well for hours to warn up the room Overall not a great stay
Stayed 1 night in Dec 2022
Response from jk on 29 Dec 2022
Hello,We sorry to hear that it was very cold day so it will take time to warm up. I asked you to cancelled the reservation but you decline since you get best cheapest rate. You want to just complain for nothing.

2/10 Terrible

Angelique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2022

2/10 Terrible

Arturo

Disliked: Cleanliness, amenities, property conditions & facilities
Simply horrible. We checked in and out within 30 minutes.
Stayed 1 night in Dec 2022
Response from JK on 16 Dec 2022
Hello,We are sorry to hear that you are not happy. If have come to office we are willing to help you the issue. You just left & complaining horrible not give any detail that we can impove.

4/10 Poor

Kenneth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Main issue with this hotel is that the room rate advertised and charged is not the real rate. Unless you usually read all the fine print of the contract when you book and pay the non-refundable amount on your phone, you won't learn that you still owe for the room when you check in. You can refuse to pay the extra fee, but they already have the non-refundable amount so if you refuse, what are you going to do? The final rate is still on the low side, but the property is definitely sub-par, approaching flea bag status. But what they are doing should be considered a scam, in my opinion.
Stayed 1 night in Dec 2022
Response from JK on 11 Dec 2022
Hello Kenneth,We sorry to hear that you unhappy. The Expedia site does not have any rate or policy in fine print. At the final click always show the total amount you are paying. You consider it's scam but that your misunderstanding. You should be happy because you got last minute promotional special cheapest rate.

4/10 Poor

gary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lobby smells hotel seems it’s on its last days more than half of the hotel is vacant hotel is lobby smells one man running all by himself no breakfast and if there was nobody going to eat it with the front desk area smelling smelling never will stay there again Expedia should remove knight inn from there website not up to par this hotel is straight up garbage
Response from JK on 30 Nov 2022
Hello Gary,We sorry to hear that but have choose budget price two star motel & expecting five star motel facility. You may not be aware Delta 8,9 & 10 is legal in North Carolina. We are not smoking free motel. We have no control when our guest smoke Delta product that is the smell. It's is hard to find help. We don't serve breakfast. We offer bargain rate that is the reason you book the room & than complaining.

2/10 Terrible

Karensa L

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled strongly of cat urine! The entire property was so dirty, in shambles. Worst place I have ever stayed. Owner had zero interest in being friendly. Apparently, the property has one employee! He does desk, maintenance, housekeeping and gets paid $3.00 per hourunder the table. The employee was very friendly and did his best under the circumstances. People were hanging out in their cars most of the night. Seemed like drug activity. TV had unfiltered porn! And regular channels were staticy. It was just plain awful. Was charged a $5.00 cleaning fee at check in. Plus a $50.00 deposit. (??). $5.00 was reimbursed, but so far not the $50.00.
Stayed 1 night in Oct 2022
Response from jk on 1 Nov 2022
Hello, Karensa,You are aware that we are a two star motel at the time of reservation. Sorry to hear that you unhappy. You got the room accordingly what you paid for. You sleep whole night in the room since it was comfortable & left in the morning never came to office to change room or any thing to talk. We inspected room no find any smell. Expedia ask for room review only but you out of mind & get too much personal. Currently due to short of staff we use staff in the area we need. We always willing to help if we are aware of your need.

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice AND comfortable
The room was clean. Much cleaner than the one I stayed at the night before. Very nice people at the desk. I am thinking of staying again on my next trip to South Carolina.
Stayed 1 night in Oct 2022
Response from JK on 28 Oct 2022
Hello Stacy, We’re so happy your visit at Night Inn went so smoothly. We will love to continue providing great service to awesome guest like you. Thanks again

2/10 Terrible

Christa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Keep looking there are plenty of other hotels near by. This is just awful.
Stayed 1 night in Oct 2022
Response from JK on 26 Oct 2022
Hello Christa,You are aware that we two star motel at the time of reservation. Sorry to hear that you unhappy. You got the room accordingly what you paid for. You never came to office to talk. We always willing to help if we aware your need.

10/10 Excellent

Luis

Stayed 3 nights in Sep 2022

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location! Very convenient. I stayed one night on my way from Tampa to NC. It was comfortable, clean, and just what i expected based on the reviews. No frills.
Stayed 1 night in Sep 2022
Response from jk on 13 Sept 2022
May 1, 2022 by JKHello, We’re so happy your visit at Night Inn went so smoothly. We will love to continue providing great service to awesome guest like you. Thanks again

6/10 Okay

Hector

Travelled with partner
Disliked: Amenities
Ok for the price
Stayed 1 night in Sep 2022
Response from JK on 13 Sept 2022
May 1, 2022 by JKHello, We’re so happy your visit at Night Inn went so smoothly. We will love to continue providing great service to awesome guest like you. Thanks again

2/10 Terrible

Jeane

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had signed up for 2 double beds...confirmation came for one king size...there was a hidden one night charge so I took the one night. The room only had 2 wash cloths and 2 towels ..good thing we had our own, Additionally the manager asked for a $50 deposit to be returned on check out if the room was left intact. Do not recommend.
Stayed 2 nights in Jul 2022
Response from JK on 4 Aug 2022
Hello Jeane, Sorry to hear that but you got room accordingly what you reserved & paid for. You never came to office to talk about your need & complaining. We always willing to help if we aware your need.

4/10 Poor

Willie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Bed is broken in middle needs work
Stayed 1 night in Jul 2022
Response from JK on 1 Aug 2022
Hello willie, Sorry to hear that but I am wondering if bed broken how you spend night in room why you did not ask at front desk to change room. We have inspected all room not able to find any broken bed.

6/10 Okay

brenda

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
get what you pay for
was really ran down no extras the water was hot, air was cold, the bed was very comfortable ok for a place to rest would not stay there again it was so ran down some of it was roped off for tear down
Stayed 1 night in Jul 2022
Response from JK on 18 Jul 2022
Hello Brenda, We’re so happy your visit at Night Inn. We glad that you knew "get what you pay " We will love to continue providing great service to awesome guest like you. Thanks again

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Creepy bates motel
Upon driving up it appears the entire building is abandoned and should be torn down. Was looking for a cheap motel that was pet friendly. After checking in there was a knock on my door saying I owed a $30 dog fee. No where on hotels.com website is a pet fee mentioned. Room is the bare minimum. Would Not recommend
Stayed 1 night in Jun 2022
Response from Jk on 11 Jun 2022
Hello David, As you aware that we pet friendly but we charge $15 per pet you should say to office at time of check in that you forgot later we knew & came to your door about charge.

2/10 Terrible

Lee

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I WAS TOLD I WOULD RECEIVE MY $50 DEPOSIT BACK AND THEY STILL HAVENT RETURNED IT. I CHECKED OUT ALMOST 12 HOURS AGO.
Stayed 1 night in Jun 2022
Response from Jk on 9 Jun 2022
I did return

4/10 Poor

Jasmine, bremerton

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really needs to be remodeled
Stayed 1 night in May 2022
Response from jk on 10 Jun 2022
Hello Jasmine, Thank you for your feed back. We are remodeling due to lack of labor shortage is been on & off project. On your next visit you will see place remodel.

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2022
Response from JK on 2 May 2022
Hello, We’re so happy your visit at Night Inn went so smoothly. We will love to continue providing great service to awesome guest like you. Thanks again

8/10 Good

Karen Mark

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Its a private owner hes always on the property and trying to improve it,The south of the border shops are a -5 minute drive away waffle house is right across the street we would stay there again if back in the area.
Stayed 1 night in Apr 2022
Response from JK on 9 May 2022
Hello Karen, We’re so happy your visit at Night Inn went so smoothly. We will love to continue providing great service to awesome guest like you. Thanks again JK

2/10 Terrible

Joaquin

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely dirty, horrible smell.
Stayed 1 night in Mar 2022
Response from jk on 25 Mar 2022
Hello Joaquin, Sorry to hear that I will address this issue to upper level managment.

2/10 Terrible

meryl

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Run down, cat pee smell, wiring coming from ceiling, tub gross, very scary area....NEVER EVER EVER AGAIN! T.V. doesn't work, lock on door missing.... very scary stay.
Stayed 1 night in Nov 2021
Response from jk on 22 Nov 2021
Hello, Sorry to hear that you it did not met your expection. We are under construction to make it right. We make right in future arrival at our property. Thanks

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst night ever
Dirty room, stained towels, cockroaches everywhere and a cat trapped in the room next to the one they put me in even though the whole place was empty.
Stayed 1 night in Nov 2021
Response from jk on 12 Nov 2021
Hello, Sorry to hear that you it did not met your expection. We are under construction to make it right. We make right in future arrival at our property. Thanks

2/10 Terrible

Linda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room so stinky. Reception guy not friendly at all. Disgusting place.
Stayed 1 night in Aug 2021
Response from JK on 2 Sept 2021
Hello, Sorry to hear that you it did not met your expection. We are under construction to make it right. We make right in future arrival at our property. Thanks

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, unsanitary, unclean. The windows were so dirty, the curtains need to be cleaned and hung properly, the carpet needs to be removed, and the room needs to be steam, painted, deordorized! Thank God that I only was there overnight.
Stayed 1 night in Aug 2021
Response from jk on 14 Aug 2021
Hello, Sorry to hear that you it did not met your expection. We are under construction to make it right. We make right in future arrival at our property. Thanks

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was disgusting and not staying conditions l went with my mom l ordered pizzas put it down in roaches was in my room i want a refund
Stayed 1 night in May 2021
Response from JK on 18 Jun 2021
Hello Dear guest, I sorry to hear. No guest reported this issue at front desk person. If you did than our staff will change room for you

6/10 Okay

Patricia

Travelled with family
Disliked: Cleanliness, room comfort
Terrible!!!!
Stayed 1 night in May 2021
Response from JK on 13 May 2021
Hello Patricia, Terrible does not explain me any thing. Please give detail so we can address the issue to mangement so fix it & next time you can have good experience. Please give advice. Thank you for your time to give us your feedback

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Queen
My stay was horrible because the ppl in the next room where slamming doors all night long and fighting and the office didn't do anything about it and also they took my $50 deposit for the reason of the sheets where dirty in all reality the top cover had cigarette burns in it already would not recommend anyone to stay at this property they are cheats
Stayed 5 nights in Apr 2021
Response from JK on 17 Apr 2021
Hello Guest, You had damage two linen Flat & fitted with blood on it. You also stole blanket & trash room. We spend more money than $50. The next door fighting you should call police to be a good citizen to protect some one life in danger. You did not did your part & just complaining.

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This place was full of drug attic‘s bumming cigarettes trying to borrow money outside making lots of noise at 2 AM would definitely not suggest this place
Stayed 1 night in Apr 2021
Response from JK on 6 Apr 2021
Dear guest, I sorry to hear. No guest reported this issue at front desk person. If you did than our staff will change room for you. We have security person that make round randomly to secure hotel.

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2021
Response from JK on 17 Mar 2021
Hello, We’re so happy your visit at Night Inn went so smoothly. We will love to continue providing great service to awesome guest like you. Thanks again

2/10 Terrible

Cassie L

Stayed 1 night in Dec 2020
Response from jk on 5 Jan 2021
Hello Cassie, We’re so happy your visit at Night Inn went so smoothly. We will love to continue providing great service to awesome guest like you. Thanks again

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to staY
The staff was extremely helpful!!
Stayed 1 night in Nov 2020
Response from jk on 12 Nov 2020
Hello Andrew, We’re so happy your visit at Night Inn went so smoothly. We will love to continue providing great service to awesome guest like you. Thanks again

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
My 2 Stays
Room clean and Ok!! Price the best. No frills. Did not include Ice or ice bucket. No food.
Stayed 1 night in Nov 2020
Response from jk on 5 Nov 2020
Hello Richard, We’re so happy your visit at Night Inn went so smoothly. We will love to continue providing great service to awesome guest like you. Thanks again

2/10 Terrible

Mark, Hudson, florida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well what was unique about the property with all the chipped paint mold cockroaches and bed bugs what was good about the property was absolutely nothing I just don't know y'all three ex-wives and I'm beat me drumsticks for the rest of my life than to stay one more night there
Stayed 1 night in Sep 2020
Response from JK on 26 Sept 2020
Hello, Sorry to hear that you it did not met your expection. We are under construction to make it right. We make right in future arrival at our property. Thanks

2/10 Terrible

sidney

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from JK on 5 Sept 2020
Hello, Sorry to hear that you it did not met your expection. We are under construction to make it right. We make right in future arrival at our property. Thanks

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mattresses were horrible.
Tub and shower were black with dirt and mold. Sink wouldn’t stop running
Sheets were stained
The whole room stank. WiFi was promised but there was none. Manager gave me password but we couldn’t connect. No phone in the room. It reminded me of a cheap dirty hotel that hookers go to.
Stayed 1 night in Aug 2020
Response from JK on 1 Sept 2020
Hello, Sorry to hear that you it did not met your expection. We are under construction to make it right. We make right in future arrival at our property. Thanks

2/10 Terrible

Lucinda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORSE THAN ANY HORROR MOVIE EVER MADE!!! BEWARE!!!
It was the worst hotel I’ve ever stepped foot in, in the lobby behind glass doors appeared to be a living quarter, very dirty. After getting a key we went the wrong way around the building, it was condemned in the back- so creepy. The room was so disgusting, greasy dirty spreads, dirty floors, air conditioner only had a fan, 1 of 3 lights worked- it was so bad we had to leave. I was thankful for a full refund although he wanted to charge me for turning the air conditioner and light on. The whole place should be condemned, it was just horrible, worse than any horror movie. It’s in the middle of nowhere to with cars out front that have smashed glass in them, not a safe place to be at all!!
Stayed 1 night in Aug 2020
Response from JK on 1 Sept 2020
Sorry to hear that our hotel does not met your expection so we give you full refund even reservation was not refundable. We ask you change room & you decline. You have seeen that we are under renovation. Next you will have good experience.