Kia Ora Amy, Thank you for your fantastic review. It was an absolute pleasure having you stay with us and we are grateful for the feedback. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Belinda, Thank you for your review. It was an absolute pleasure having you stay with us and we are grateful for the feedback. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Jeevan,Thank you for taking the time to review your recent stay with us.I am disappointed to read your comments regarding the service provided during your stay. I will address this with the team directly - we pride ourselves on excellent customer service, and please accept our apologies if you felt that we did not deliver on this occasion. I assure you that this matter has already been taken into account and will be discussed with the relevant departments to consider for enhancement.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Please get in touch with me directly if you would like to discuss this further. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Bhavya Sharma

Kia Ora Diana, Thank you for your fantastic review. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Nilima,Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

Kia Ora Priscilla, Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Arapera, Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Pauline,Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

Kia Ora Edwin,Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

Kia Ora Ken, Thank you for taking the time to review your stay with us. We are glad to hear that we ticked most of your boxes - we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. I hope that we could look forward to welcoming you back to our hotel in the future. Kind Regards, Bhavya Sharma

Kia Ora Robin, Thank you for taking the time to review your stay with us. We are glad to hear that we ticked most of your boxes - we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. I hope that we could look forward to welcoming you back to our hotel in the future. Kind Regards, Bhavya Sharma

Kia Ora Kaitlin, Thank you for your review. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Merle, Thank you for your review. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Jennifer,Thank you for your fantastic review. We pride ourselves on the quality of our hotel and the services we offer to our guests. Your kind words will be passed on to the team!It was an absolute pleasure having you stay with us and we are grateful for the positive feedback.We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

Kia Ora Brian, Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Richard,Thank you for taking the time to share your feedback.I am sorry to hear that we missed the mark on a few points and didn't met your expectations. We will look into these and have them sorted.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We are delighted that you chose to stay with us. We hope that we will be able to welcome you back to the hotel in the near future.Kind Regards,Bhavya Sharma

Kia Ora NSK,Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

Kia Ora John,Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

Kia Ora Elaine, Thank you for taking the time to share your feedback. I am sorry to hear that we missed the mark on a few points and didn't met your expectations. We will look into these and have them sorted. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We are delighted that you chose to stay with us. We hope that we will be able to welcome you back to the hotel in the near future. Kind Regards, Bhavya Sharma

Kia Ora,Thank you for taking the time to review your stay with us. Your feedback has been received and I would like to apologize if you were at all inconvenienced during your stay - this is definitely not our intention. I will be taking each issue up with the relevant departments and working on resolving them. Thank you again for bringing these issues to our attention.We are delighted that you chose to stay with us.We hope that we will be able to welcome you back to the hotel in the near future.Kind Regards,Bhavya Sharma

Kia Ora Rakesh,Thank you for taking the time to review your stay with us.We are glad to hear that we ticked most of your boxes - we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves.I hope that we could look forward to welcoming you back to our hotel in the future.Kind Regards,Bhavya Sharma

Kia Ora Nicolas,Thank you for taking the time to review your stay with us.We are glad to hear that we ticked most of your boxes - we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves.I hope that we could look forward to welcoming you back to our hotel in the future.Kind Regards,Bhavya Sharma

Kia Ora Ning, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Jennifer, Thank you for your fantastic review. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora John, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Thomas, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Duane, Thank you for your fantastic review. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Jose, Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Kalina, Thank you for your review. I have noted your comments and will discuss it with the concerned department regarding it. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Carmen, Thank you for your review, it is extremely pleasing to see how great your experience was whilst staying with us. We thoroughly enjoyed having you stay with us and look forward to your next visit. See you next time! Kind Regards, Bhavya Sharma

Kia Ora Avalon,Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

Kia Ora Shraddha,Thank you for taking the time to review your stay with us.We are glad to hear that we ticked most of your boxes - we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves.I hope that we could look forward to welcoming you back to our hotel in the future.Kind Regards,Bhavya Sharma

Kia Ora Jayanthi,Thank you for your review. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

Kia Ora Nikit,Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

Kia Ora Kai,Thank you for your review. It was an absolute pleasure having you stay with us and we are grateful for the positive feedback. Your kind words will be passed on to the team. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

Kia Ora Oskaras, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Andrew,Thank you for taking the time to review your stay with us. Your feedback has been received and I would like to apologize if you were at all inconvenienced during your stay - this is definitely not our intention. I will be taking each issue up with the relevant departments and working on resolving them. Thank you again for bringing these issues to our attention.We are delighted that you chose to stay with us.We hope that we will be able to welcome you back to the hotel in the near future.Kind Regards,Bhavya Sharma

Kia Ora, Thank you for taking the time to review your stay with us. We are glad to hear that we ticked most of your boxes - we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves. I hope that we could look forward to welcoming you back to our hotel in the future. Kind Regards, Bhavya Sharma

Kia Ora Daniel, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Gisela,Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

Kia Ora Thomas,Thank you for your review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma

Kia Ora Safa,Thank you for taking the time to review your stay with us.We are glad to hear that we ticked most of your boxes - we certainly strive to achieve excellence in every aspect of our business and it is really only with feedback from guests such as you that we can improve and maintain the high standards in which we pride ourselves.I hope that we could look forward to welcoming you back to our hotel in the future.Kind Regards,Bhavya Sharma

Kia Ora Hayden,Thank you for taking the time to review your stay with us. Your feedback has been received and I would like to apologize if you were at all inconvenienced during your stay - this is definitely not our intention. I will be taking each issue up with the relevant departments and working on resolving them. Thank you again for bringing these issues to our attention.We are delighted that you chose to stay with us.We hope that we will be able to welcome you back to the hotel in the near future.Kind Regards,Bhavya Sharma

Kia Ora Kimberly,Thank you for taking the time to review your stay with us. Your feedback has been received and I would like to apologize if you were at all inconvenienced during your stay - this is definitely not our intention. I will be taking each issue up with the relevant departments and working on resolving them. Thank you again for bringing these issues to our attention.We are delighted that you chose to stay with us.We hope that we will be able to welcome you back to the hotel in the near future.Kind Regards,Bhavya Sharma

Kia Ora Renee, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Grace, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Sandra, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Adolphus, Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future. Kind Regards, Bhavya Sharma

Kia Ora Robert,Thank you for taking the time to review your stay with us.It is our constant effort to ensure we offer the best of services, facilities and products to our guests and are happy to know that we could together make your stay comfortable and memorable.Your kind words of appreciation for the staff will go a long way in motivating and encouraging them to continue doing what they do for our guests.Look forward to being your preferred place of residence whenever your travel to Rotorua.Kind Regards,Bhavya Sharma

Kia Ora Saeid,Thank you for your fantastic review. It was an absolute pleasure having you stay with us. We look forward to welcoming you back in the future.Kind Regards,Bhavya Sharma