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Reviews of Baymont by Wyndham Roswell

2.5 out of 5
Baymont by Wyndham Roswell
2300 N Main Street, Roswell, NM

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1001 reviews" "
Rating 8 - Good. 262 out of 1001 reviews" "
Rating 6 - Okay. 141 out of 1001 reviews" "
Rating 4 - Poor. 91 out of 1001 reviews" "
Rating 2 - Terrible. 89 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in May 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 3 nights in May 2024

10/10 Excellent

SUSANA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay. Clean rooms
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Computer system was down,but the young lady gotme checked in.
Stayed 1 night in May 2024

10/10 Excellent

Harold

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the alien theme and the free breakfast, which an awesome setup! We liked the coffee in thr room, and the fridge. We liked everything about the room actually. The 2 minor problems were the channels had to be changed at the set because the remote most likely needed batteries. Also, the removable shower head kept falling off due to a bent spot where it holds
Stayed 1 night in May 2024

10/10 Excellent

Santiago

Clean, convenient, everything in the room works, good hot breakfast, plenty of parking, safe area. Awesome!! Definitely stay here again 👍
Stayed 1 night in May 2024

2/10 Terrible

Todd

Travelled with family, Travelled with pets
Disliked: Amenities
No hot water in the entire hotel, all rooms, breakfast area. Brand new palletized 150 gallon hot water tank at entrance of hotel! Horrible service, lied to customers…..
Stayed 1 night in May 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service
Beds were clean and comfortable. Breakfast was good. Plumbing issues made it smell like a sewer in the hall room. Sink stopper did not work properly.
Stayed 1 night in May 2024

8/10 Good

Kally

Travelled with family
Liked: Cleanliness, amenities
It wasn’t terrible, just very outdated rooms
Stayed 1 night in May 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in May 2024

2/10 Terrible

Darrin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
place was poorly managed and one of the front desk employees with zero education scared my son
Stayed 2 nights in May 2024

4/10 Poor

Dexter, Crown Point

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room is old and not what we have ever experienced with the Baymont name.
Stayed 1 night in May 2024

10/10 Excellent

Tonya

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
All was good for our family. We will return.
Stayed 2 nights in May 2024

8/10 Good

Curt

Liked: Staff & service
Water was Hard. Bed was good. Hall ways were hot.
Stayed 1 night in May 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Only one night as I was just passing through, but it was delightful.
Stayed 1 night in Apr 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

david lee

Disliked: Cleanliness, property conditions & facilities
room had a bad smell walls and carpet very dirty could not take a hot shower the water would barely even get warm. The hallways going to the room are also very dirty was not what we were expecting for this motel we would not recommend and will not be staying at this particular one anymore
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
quick and easy
Stayed 1 night in Apr 2024

10/10 Excellent

paul bales

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time no complaints
Stayed 2 nights in Apr 2024

8/10 Good

Gene

Travelled with partner
Liked: Staff & service
No one cleaned our room for three nights. Dishes were dirty. No one offered clean towels. The key for the door was bad had to do it multiple times and had to reprogram them. No bath matt for the tub. Breakfast was good plenty of food. Nice pool and spa area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nicolia Lindgren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was one of the best price for stay I have been to in years. We will be staying here again if we are ever in Roswell.
Stayed 1 night in Mar 2024

10/10 Excellent

GLENN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Trevor

Stayed 1 night in Apr 2024

8/10 Good

Trevor

Liked: Amenities
Disliked: Staff & service
They over charged me ontop of what i paid through expedia
Stayed 1 night in Apr 2024

8/10 Good

Nancy

Liked: Cleanliness
The outside access door does not work. This was important information that should have been mentioned upon check-in. We dragged our bags to a door that doesn't open and then around to the front of the building. Check in person said she gave me the wrong keys. Took back the keys for a third floor room and we were given keys for 206. The room was sort of ready. NO shampoo, there were tea bags, coffee pods, coffee lids but NO cups. Fortunately the room was quiet and the property is centrally located. Details are important.
Stayed 1 night in Apr 2024

4/10 Poor

Thomas

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Card keys rarely worked on the room. No compimentary toiletries. Room was outdated and the hotel did not seem well staffed or kept.
Stayed 1 night in Apr 2024

2/10 Terrible

Monique

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Crystal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient while on a travel assignment. Front desk was very helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all friendly and respectful. The breakfast was quite good with many options.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Stayed 1 night in Apr 2024

8/10 Good

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like when maid services knocking on door early morning still getting ready still have 4 hours before checking out
Stayed 2 nights in Apr 2024

6/10 Okay

Monica

Travelled with family, Business traveller
We only stayed one night but it is definitely an older hotel in need of renovations.
Stayed 1 night in Apr 2024

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was inexpensive and on the main road so convenient.

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Leyna

Travelled with family
Liked: Cleanliness, staff & service
Staff was very nice. Room was clean for most part. There was a make up stain on the bottom corner of the comforter and the shower handle is missing the screw so when you move it falls completely off if not careful. But over all not a bad hotel. For the cost I’d stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 4 days at this hotel and we really enjoyed our stay. Staff was friendly, our rooms were clean and smelled clean. The hotel itself smelled cleaned and was nice and clean over all. Would definitely stay again if I’m in the area.
Stayed 4 nights in Mar 2024

8/10 Good

David

Travelled with family
Liked: Property conditions & facilities
Good value
Stayed 2 nights in Mar 2024
Response from Bryttini Bitner on 2 Apr 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Roswell. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bryttini Bitnerbaymont.roswell@gakhalgroup.com

4/10 Poor

ALBERTA

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Shower head and faucet I poor working conditions caulking around faucet to hold up poor water pressure. Personally not enough personal hygiene towels.
Stayed 1 night in Mar 2024
Response from Bryttini Bitner on 2 Apr 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Roswell. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Bryttini Bitnerbaymont.roswell@gakhalgroup.com

8/10 Good

Jeff, Molalla

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Nothing fancy. The rooms are big and had a microwave and fridge. We enjoyed the pool and hot tub. They even have an alien pancake maker which was neat. The staff need to work on being more professional but other than that we had a nice time.
Stayed 1 night in Mar 2024
Response from Bryttini Bitner on 2 Apr 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Roswell. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bryttini Bitnerbaymont.roswell@gakhalgroup.com

8/10 Good

Alma

Liked: Staff & service
Thank you The breakfast was delicious!
Stayed 2 nights in Mar 2024

2/10 Terrible

Pamela

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Gary

Travelled with family
Everything was excellent except the difficult wifi and the door key readers were causing several people problems. Great price good location no and average breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Alec

Travelled with partner
Liked: Amenities
Hairs all over the bathroom floor
Stayed 1 night in Mar 2024

4/10 Poor

RONALD

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room key didn't work, shower water pressure was poor, room dirty, stains on walls, carpet had not been vacuumed completely clean, elevator didn't work one day.
Stayed 4 nights in Mar 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities
Elevator was down on last day. Was unable to stay an additional night because it was already fully booked. Our first choice for stay on this area.
Stayed 3 nights in Mar 2024
Response from Bryttini Bitner on 2 Apr 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Roswell. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bryttini Bitnerbaymont.roswell@gakhalgroup.com

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Jennifer

Business traveller
Disliked: Cleanliness, staff & service
I had no water pressure to shower. The front desk staff never answered the phone. I had a king apartment for 2 days with 1 small trash can in the bathroom. I work nights at the hospital and while I was trying to sleeping the people over me sounded like they were going to fall through the ceiling children must have been jumping I notified the staff of my issues in person they never offered to fix them
Stayed 2 nights in Mar 2024
Response from Bryttini Bitner on 2 Apr 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Roswell. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Bryttini Bitnerbaymont.roswell@gakhalgroup.com

2/10 Terrible

Martha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our toliet did not flush, not enough pressure or something. Our room smelled like old mildew. Beds sheets were stained, sofas had old sheets over them to cover up how old the furniture is. The pool was so smelly. This was the worse hotel we have ever stayed at.
Stayed 1 night in Mar 2024
Response from Bryttini Bitner on 2 Apr 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Roswell. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Bryttini Bitnerbaymont.roswell@gakhalgroup.com

6/10 Okay

Jordan Mercedes

Stayed 1 night in Mar 2024