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Reviews of Windmill Inn Of Roseburg

2 out of 5
Windmill Inn Of Roseburg
Mulholland Drive,1450 NW, Roseburg, Oregon

Reviews

8.4

Very good

Rating 10 - Excellent. 431 out of 995 reviews" "
Rating 8 - Good. 384 out of 995 reviews" "
Rating 6 - Okay. 138 out of 995 reviews" "
Rating 4 - Poor. 24 out of 995 reviews" "
Rating 2 - Terrible. 18 out of 995 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

vicki, florence sc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff / very home like setting.Good location for motorcycle riding the area,
Stayed 1 night in May 2018

2/10 Terrible

Carolyn, Seattle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is Closed
This hotel closed around April 19, 2018. I can't say any about it because I never stayed there.
Stayed 1 night in Apr 2018

10/10 Excellent

Rafiqul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Nice breakfast, courteous staff and awesome amenities. I go to Roseburg once in a year to see family. Now I have a permanent place to stay

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closed

10/10 Excellent

Sharon, Stockton, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family time
I met a cousin here to go over genealogy research Very comfortable, great coffee, comfy bed

6/10 Okay

Carolyn, Seattle

Hotel was closed
We arrived at the hotel to find the front door locked. There was a sign on the door saying that they are closed. Apparently forever. The Hampton Inn next door honored our reservation. I would have appreciated an email telling me this information.
Stayed 1 night in Apr 2018

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
The End
It was o k for a dying hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful,friendly staff. Would recommend this hotel. Good location, close to the freeway and yet, didnt hear freeway noise.
Stayed 1 night in Apr 2018
Response from Franziska W. on 16 Apr 2018
Thank you for your recent stay with us! We are happy to hear that the staff were very friendly and helpful and that you enjoyed our nice quiet location. Thank you so much for recommending us and we hope you had safe travels!

8/10 Good

Randy

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

bummed, portland or

Disliked: Room comfort
Used to be nice
I’m pretty bummed out. I stay in Roseburg a couple of times a year for the last 15 years. I have stayed several places and once I found the windmill inn, I haven’t been anywhere else. People are friendly, rooms clean and beds comfy. Also a decent breakfast. Can’t ask for much more. This last stay was terrible. Girl at the counter barely spoke to me, room was ok but smelled a little like garbage. Overall it seemed clean. The bed was really uncomfortable. Pillows rock hard and there was literally springs poking us in the back at night. At one point, I was nearly stabbed in the hand by a spring while I was getting out of bed. Come to find out, they are tearing the place down and moving to a Hilton being put up right next door. No wonder. I’m sure they aren’t investing in replacing anything and I suppose I am lucky it seemed pretty clean. Also, maybe 15 cars in the lot all night but they put me in a room next to storage so I was woken up at 6am by someone opening and closing a door and banging around on stuff in the storage closet. Well, after many years of being a great place, you have finally disappointed.
Stayed 1 night in Mar 2018
Response from Franziska W. on 6 Apr 2018
We sincerely appreciate you staying with us on a regular basis at the Windmill Inn for so many years! We are glad that you have always had a great experience at our property, and we want to sincerely apologize that this time this was not the case. We are so sorry to hear that the bed was very uncomfortable and that you did not sleep well while you were here. We do hope that next time you are in the Roseburg area you will try out our brand new Hampton Inn, opening later this month. Thank you so much for your feedback, we sincerely appreciate it, and we hope you have safe travels!

8/10 Good

Diana, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, friendly customer service, Room/Hotel was clean. Only thing we didn't like were the beds, too soft and broken in.
Stayed 1 night in Mar 2018
Response from Franziska W. on 2 Apr 2018
Thank you for taking the time to write a review, Diana! We are happy to hear that check-in was easy and that the customer services was excellent. It's also great to hear that the room was nice and clean and that you enjoyed your stay. We hope you will come stay with us at the brand new Hampton Inn & Suites next door next time you're travels bring you to Roseburg!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So pleasant
Such a pleasant place to stay on my drive through Oregon.
Response from Franziska W. on 2 Apr 2018
Thank you for choosing to stay with us! We are happy to hear that you had a pleasant stay and that your drive through Oregon was awesome! Thank you for writing a review and we look forward to seeing you again next time your travels bring you to the Roseburg area!

10/10 Excellent

jayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very nice and clean. The beds were extremely confortable. We will be back in 3 weeks
Stayed 1 night in Mar 2018
Response from Franziska W. on 20 Mar 2018
Thank you for your recent stay with us, Jayson! We are so glad to hear that you enjoyed the rooms and that you found everything nice and clean. It's also great to hear that the beds were very comfortable and that you got a good night's rest. Thank you so much for writing a review and we look forward to seeing you again in 3 weeks!

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2018
Response from Franziska W. on 13 Mar 2018
Nicki, we are glad to hear that you enjoyed your stay with us!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean facility
Response from Franziska W. on 27 Feb 2018
Thank you for your recent stay with us, Timothy! We are happy to hear that you found everything nice and clean and that the staff were very friendly. Thank you for writing a review, and we look forward to seeing you again next time you're in the Roseburg area!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Franziska W. on 5 Mar 2018
We are so happy to hear that you enjoyed your stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel is situated close enough for easy access but not roadnoise. Restaurants nearby and awesome staff.
Stayed 1 night in Feb 2018
Response from Franziska W. on 12 Feb 2018
Thank you for your recent stay with us! We are thrilled to hear that you found value in your stay and that you enjoyed the hotel's convenient location. It's also great to hear that your stay was quiet and that the staff were awesome. Thank you for taking the time to write a review, and we look forward to seeing you again!

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Franziska W. on 13 Feb 2018
Thank you so much for staying with us, Jill!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one night stay!
Check in was great! Pleasant staff made check in and check out easy. The common areas and my room were clean. The furnishings were nice, the bed comfortable, the motel was quiet. I would definitely stay here again.
Stayed 1 night in Feb 2018
Response from Franziska W. on 12 Feb 2018
Thank you for taking the time to write a review! We are happy to hear that the staff were pleasant and made check-in and check-out very easy. It's great to hear that the common areas were clean and that the furnishings in the room were nice and comfortable. Thank you for trying us out and we look forward to seeing you again next time you're in the area!

8/10 Good

Carl

Liked: Cleanliness, staff & service, room comfort
Convenient and comfortable
Although the Windmill is a dated property, it's been well maintained. It's conveniently located for wine tasting, restaurants and freeway access. The rooms are spacious, comfortable and quiet. Staff was especially welcoming and the delivery of the requested wine glasses with prompt and cordial.
Stayed 1 night in Feb 2018
Response from Franziska W. on 12 Feb 2018
Thank you for taking the time to write a review, Carl! We are thrilled to hear that you enjoyed your stay with us and that you found our property well maintained and convenient. It's great to hear that you found our rooms spacious, comfortable and quiet. It's also wonderful to hear that the staff were welcoming and they quickly brought you wine glasses. Thank you so much for choosing to stay with us, and we look forward to seeing you again next time you're in Roseburg!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Franziska W. on 13 Feb 2018
We are thrilled to hear that you enjoyed your stay with us, James!

10/10 Excellent

sharron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
The staff was wonderful and found a handicapped room to fit my needs, The room was very nice and had all the amenities we have come to enjoy.
Stayed 1 night in Feb 2018
Response from Franziska W. on 7 Feb 2018
Thank you for your recent stay with us Sharron! We are happy to hear that the staff were very accommodating and were able to find a room that fit your needs. We are happy to hear that you enjoyed the room and that it had all the amenities that you could imagine. We're thrilled that you had a great stay and we look forward to seeing you again next time you're in Roseburg!

6/10 Okay

Lori

Disliked: Cleanliness, property conditions & facilities
Ok, Room smelled musty
We were here for a Tennis Tournament for our daughter. This hotel is old and the rooms smell musty. The iron didn't work and when they cleaned our room they didn't give us any new towels. We had to call the front desk and and ask them to bring us up towels. The location is good, right off of the freeway. FYI - There is a new hotel right across the the street from this one, and we will be staying there next time we visit Roseburg.
Stayed 2 nights in Jan 2018
Response from Franziska W. on 5 Feb 2018
Thank you for taking the time to write a review, Lori! We are happy to hear that our location was convenient for your daughter's tennis tournament. We are so sorry to hear that the iron didn't work and that housekeeping didn't provide fresh towels. We have brought this to the attention of our management team to ensure that this is an isolated incident. We are thrilled to hear that next time you are in the Roseburg area you will be staying at our brand new Hampton Inn, and we look forward to seeing you in a few months!

8/10 Good

helen , vancouver b.c.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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Stayed 1 night in Jan 2018

10/10 Excellent

Nelia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room for a decent price
Large, quiet, comfortable room with a table/chairs and a small sofa.
Stayed 1 night in Jan 2018
Response from Franziska W. on 26 Jan 2018
Thank you for your review, Susan! We are thrilled to hear that you enjoyed your spacious room, and that it was quiet and comfortable with plenty of seating available. Thank you for choosing to stay with us, and we hope to see you again next time you're in Roseburg!

10/10 Excellent

margert, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel
Easy check in, friendly staff. Fresh coffee! Next to Elmers. Clean, warm spa.
Stayed 1 night in Jan 2018
Response from Franziska W. on 22 Jan 2018
Thank you for your recent stay with us, Margert! We are happy to hear that check-in was very easy and the staff were friendly with fresh coffee always available. It's also great to hear that the spa was clean and nice and relaxing. Thank you so much for writing a review, and we look forward to seeing you again next time you're in the area!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean and the bed was very comfortable.
Stayed 2 nights in Dec 2017
Response from Franziska W. on 8 Jan 2018
Thank you for your recent stay with us! We are happy to hear that the room was nice and clean and that the bed was comfortable. We hope you had safe travels and we look forward to seeing you again!

10/10 Excellent

Paul, Roseburg, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a night stay
Stopped at this hotel for a night along my route. Nice breakfast, spacious room, and good staff. Pillows are a little stiff thought. Otherwise great place to stay.
Stayed 1 night in Dec 2017
Response from Franziska W. on 2 Jan 2018
Thank you for your stay with us, Paul! We are happy to hear that our hotel was a convenient stop along your route. It's great to hear that you enjoyed your spacious room, our complimentary breakfast and that the staff provided good customer service. Thank you for your review, and we hope to see you again next time you're in the area!

8/10 Good

Karen, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4th visit - I must like it!
Great staff, always a good breakfast. Like the local restaurants.
Stayed 1 night in Dec 2017
Response from Franziska W. on 27 Dec 2017
Thank you for your recent stay with us! We are happy to hear that you enjoyed our easy location and that the staff were great. We hope to see you again in the future, Karen!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Very nice hotel. Lobby is not connected to rooms but that’s not a problem. Check in was a breeze and the clerk was very friendly and helpful.
Stayed 1 night in Dec 2017
Response from Franziska on 27 Dec 2017
Thank you for your recent stay with us, Jason! We are thrilled to hear that you enjoyed our hotel and that the front desk staff were very nice. We hope to see you again next time you're in the area!

6/10 Okay

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
One night stay
Staff were very friendly. The hotel is older. Our room did not smell very nice-might have been the heater filter. Other than the odor, the room seemed clean and bed was comfortable.
Stayed 1 night in Dec 2017
Response from Franziska on 20 Dec 2017
Thank you for taking the time to give us feedback regarding your recent stay! We are happy to hear that the staff were very friendly and that you found everything nice and clean and comfortable. We appreciate you letting us know about the smell in the room. We will have our housekeeping team and our maintenance team take a look at the room. Thank you for staying with us and we look forward to seeing you again next time you're in the area!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff called me when my room was ready, since we weren't able to check in early.
Stayed 1 night in Dec 2017
Response from Franziska W. on 18 Dec 2017
Thank you for taking choosing to stay with us! We are happy to hear that the staff was very helpful and accommodating. We are glad you enjoyed your stay and we look forward to seeing you again next time you're in the Roseburg area!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service
It was ok for the few days we had to stay. Breakfast is nothing so if your looking for a good breakfast go mext door the Elmers
Stayed 4 nights in Nov 2017
Response from Franziska W. on 12 Dec 2017
Thank you for your recent stay with us! We are happy to hear that you had a nice stay and that you enjoyed Elmer's restaurant next door. We hope you had safe travels and we look forward to seeing you again next time you're in the area!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, room comfort
Fast trip!
Nice place good location; bed a little to firm for me but my husband liked it
Stayed 1 night in Dec 2017
Response from Franziska on 7 Dec 2017
Thank you for staying with us at the Windmill Inn! We are happy to hear that you enjoyed our location and that you liked the bed in the room. Thank you for writing a review and we look forward to seeing you again next time your travels bring you to Roseburg!

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a Try
Our stay was pleasant. We were traveling with two dogs and they were very receptive to pets and had a pet potty area that was convenient. The staff was exceptionally friendly. We would use again if we needed a place in Roseburg.
Stayed 2 nights in Nov 2017
Response from Franziska on 7 Dec 2017
Thank you so much for staying with us, Jean! We are happy to hear that you had a pleasant stay and that our location was convenient, and that you experienced exceptional friendly customer service. Thank you for your review, and we look forward to seeing you again next time you're in Roseburg!

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

S Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Dannillya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service was great, the room very nice and clean. The halls were quiet and there was not a lot outside noise. It’s was a wonderful room and place to rest safely
Stayed 1 night in Nov 2017
Response from Franziska on 29 Nov 2017
Thank you for writing a review, Dannillya! We are happy to hear that the customer service was great and that the room was very nice and clean and that everything was quiet. We're glad to hear that you had a wonderful stay and that you felt very sage at our property. We hope you had safe travels, and we look forward to have you stay with us again!

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Jor, Napa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for an overnight stay. Would give it an overall excellent rating if they had elevators.
Stayed 1 night in Nov 2017
Response from Franziska W. on 29 Nov 2017
Thank you for staying with us, Jor! We are happy to hear that you had a nice stay with us. We hope you had safe travels, and we hope to see you again next time you're in the Roseburg area!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Adequate
I stayed at the Windmill for four nights while at a dog show. There is not a great place to walk your dogs to potty them. I bring sheets from home to put on top of the bed to keep their bedding as clean as possible. First day cleaning was good...then change in person cleaning. They cleaned the bathroom & gave me clean towels, but did NOT vacuum or even try to straighten the bedding. Two days they did not restock my coffee...I had to ask for it. I should have contacted the desk....but, was too tired! Bed was comfortable, but they could use better pillows. Was an adequate place to stay. Was at the dog show early so cannot comment on their breakfast.
Stayed 4 nights in Nov 2017
Response from Franziska on 28 Nov 2017
Thank you for taking the time to write a review! We are happy to hear that the bed was comfortable and that the room was nice and clean. We take great pride in our cleanliness, however it seems like we fell short during your stay and we are so sorry to hear that during your stay your room was not cleaned. We have brought this to the attention of our housekeeping department to ensure that this was an isolated incident. Thank you so much for choosing to stay with us and we hope you had safe travels!

6/10 Okay

Carol, Seattle

Liked: Cleanliness, staff & service, room comfort
Clean, functional and well located for travelers
Nice woman checked us in. Room is clean and has everything we need. Hotel is near airport and freeway.
Stayed 1 night in Nov 2017
Response from Franziska W. on 20 Nov 2017
Thank you for your review, Carol! We are happy to hear that the staff were friendly and that the room had everything that you needed. We're also glad that you enjoyed the convenient location of our property. Thank you so much for staying with us, and we look forward to seeing you again soon!

2/10 Terrible

jackie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Teri me ru sown dirty halls dirty everything not recommend to anyone
Stayed 1 night in Oct 2017
Response from Franziska W. on 22 Nov 2017
Jackie, we are so sorry to hear that you did not find our hotel to be very clean. We take great pride in the level of cleanliness that we provide our guests, and we want to sincerely apologize that we fell short of this during your stay. If you would like to discuss specifics from your stay, please call the hotel and ask to speak to someone on our management team, they are more than happy to assist and we hope that we can make this right. Thank you so much for your feedback!

6/10 Okay

Darrel

Liked: Cleanliness, staff & service
There were lots of people with dogs because of a dog show. That made us feel less likely to stay again. We don’t have a dog and it’s unappealing to think dogs were in the room before you.
Stayed 1 night in Nov 2017
Response from Franziska on 21 Nov 2017
Thank you for your recent stay with us, Darrel! We want to assure you that we have pet specific rooms and that not our entire hotel is pet friendly. So all of the dogs are in pet friendly rooms only. We hope that this assures you about the cleanliness of our hotel, and we hope that you will stay with us again. If you have any questions regarding pet friendly rooms, please don't hesitate to call the hotel.

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay! The help were great! I would encourage my friends to stay here.
Stayed 1 night in Nov 2017
Response from Franziska on 20 Nov 2017
Thank you for your recent stay with us, Rita! We are happy to hear that your stay was fantastic and that staff was very helpful. Thank you for recommending us to other travelers and we look forward to seeing you again next time you're in the area!

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017