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Reviews of Sleep Inn & Suites Roseburg North Near Medical Center

2.5 out of 5
Sleep Inn & Suites Roseburg North Near Medical Center
2855 NW Edenbower Blvd, Roseburg, OR

Reviews

8.0

Very good

Rating 10 - Excellent. 374 out of 1003 reviews" "
Rating 8 - Good. 350 out of 1003 reviews" "
Rating 6 - Okay. 174 out of 1003 reviews" "
Rating 4 - Poor. 68 out of 1003 reviews" "
Rating 2 - Terrible. 37 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Bonnie, Kent

Stayed 1 night in May 2024

10/10 Excellent

amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendliness place to stay. The pool and hot tub temperatures were perfect. Only negative comment I have is the room next to me have dogs and they were barking all hours of the night.
Stayed 1 night in May 2024
Response from Front Desk on 12 May 2024
Hi Amanda!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. I sincerely apologize about the surrounding noise. If you ever have an issue at our hotel, please notify the Front Desk immediately. We want you to have a comfortable and restful stay. Sleep is an important factor in this! We are more than happy to move you rooms or find some type of solution for you! We would love to see you again if you are ever passing through Roseburg, OR!

6/10 Okay

carolyn

Travelled with family
The handicap room was not very accessible, toilet very low and shower uncomfortable. Shower head was broken. Second room had black mold on the bathroom ceiling. But the staff was very nice and helpful.
Stayed 1 night in May 2024
Response from Front Desk on 9 May 2024
Hi Carolyn!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We appreciate you providing insight on what we can do to better to meet your needs going forward. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. Please know that your feedback will make a difference and will allow us to follow up internally & implement improvements to ensure we offer a better experience for guests in the future. Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities
Headed pool
Stayed 2 nights in May 2024
Response from Front Desk on 6 May 2024
Hi Maria!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We would love to see you again if you are ever passing through Roseburg, OR!

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, clean room and bathroom,
Stayed 3 nights in Apr 2024
Response from Front Desk on 3 May 2024
Hi Samantha!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
I think the shower was the best part of my stay! Just wish it got a little hotter!
Stayed 3 nights in Apr 2024
Response from Kacey on 1 May 2024
Dear Gina, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very friendly and professional. Only complaint would be that the heater was hard to get at a comfortable level. Either too hot or too cool.
Stayed 1 night in Apr 2024
Response from Kacey on 23 Apr 2024
Dear Michele, Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what wealways strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

8/10 Good

Dennie, Bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was convenient to the freeway and shopping. Breakfast wasn't hot, coffee was lukewarm. Overall this motel needs a remodel.
Stayed 3 nights in Apr 2024
Response from Kacey on 16 Apr 2024
Dear Dennie, Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we havehelped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

4/10 Poor

Alison, San Ansemo

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There were only 2 things that were good about our stay here. The Front desk staff were extremely friendly and helpful and second, the beds were comfortable. Overall, it was a disappointing experience, the hotel is rundown, really needs an update. The elevator was broken and we had to lug all our luggage up the stairs. The room was supposed to have 2 Queen beds, they were smaller than a full sized bed. 2 adults and 2 older children cannot share these beds. The room was tiny, the TV didn’t work in the room, the phone didn’t work and the bathroom was like taking a shower in a coffin… There was no breakfast, even though they said it was open until 9:30am, my husband went downstairs at 8:00am, there was a sign that said, Cafe closed… nothing was out.. So disappointed, Will not stay there again.
Stayed 2 nights in Apr 2024
Response from Krystal on 10 Apr 2024
Hi Alison!Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. We do offer two different room types with 2 beds in them. The Stardard 2 Doubles with 2 double sized beds as well as the 2 Queen Suite which has 2 queen sized beds a fold out couch and offers a lot more space for bigger families.We sincerely apologize that the elevator was out of order. We did get it fixed and is now operational. We do offer a hot breakfast from 6am - 9:30am on a daily basis that included fresh made eggs, make your own waffles, country potatoes, cereal, fruit, yogurt and many more options. I will review with my team how you got the impression that it was closed.Thank you for your feedback so that we can make improvements for the future.We hope to see you again the next time you are in Roseburg Oregon!

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024
Response from Kacey on 27 Apr 2024
Dear Jennifer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

8/10 Good

Kristian

Travelled with family, Travelled with family and small children, Travelled with partner
Comfy beds and there was a pool and hot tub
Stayed 1 night in Apr 2024
Response from Kacey on 6 Apr 2024
Dear Kristian, Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. Thank you for the great scores on our review! It really makes our day to know that we havehelped to create a comfortable and enjoyable experience for our guests as this is what wealways strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Krystal on 6 Apr 2024
Hi A!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

8/10 Good

john, Henderson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property and friendly staff. Sits next to freeway so there is some highway noise. I will stay here again
Stayed 3 nights in Mar 2024
Response from Front Desk on 2 Apr 2024
Hi John!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. We would love to see you again if you are ever passing through Roseburg, OR!

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kacey on 1 Apr 2024
Dear Suzette, Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. Thank you for the great scores on our review! It really makes our day to know that we havehelped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites. We would love to see you again if you are ever passing through Roseburg, OR!

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Refrigerator has food items remaining from previous visitors. Surfaces inside refrigerator was dirty. Thin walls transfer noise i.e. voices, tv and slamming doors. Definitely sub-standard for the price. Would not recommend to others.
Stayed 1 night in Mar 2024
Response from Front Desk Agent on 29 Mar 2024
Hi Micheal!We apologize that we failed to make your visit as enjoyable as it could have been. Cleanlinessis one of our highest priorities, and we take feedback like this very seriously. I will discuss thisissue with the Head Housekeeper to see how this occurred and ensure that it does not happenagain in the future. We will address your feedback and issues with the entire department. Thankyou for letting us know so that we can improve our process.We do try to be very competitive on our pricing with the surrounding local hotels. With all theextra amenities we have, we do offer the best value in Sutherlin / Roseburg, Oregon. If youcheck out our competition, you will immediately see the difference.We hope to see you again the next time you are in Roseburg Oregon so that we have another chance to provide you with superior customer service.

10/10 Excellent

Paul, Colorado Springs

Travelled with family
Liked: Amenities
The bed was soft but firm. Bedding was clean and pristine. The room was very quiet with the occasional loud car driving by but was not a nuisance at night. Have stayed at this hotel twice a year apart and the staff is friendly and accommodating. Will stay here again in the future. Definitely lives up to its name of Sleep Inn, had really great nights of sleep.
Stayed 4 nights in Mar 2024
Response from Kacey on 25 Mar 2024
Dear Paul, Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. Thank you for the great scores on our review! It really makes our day to know that we havehelped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites. We would love to see you again if you are ever passing through Roseburg, OR!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Alex at the desk was courteous AMA very welcoming!
Stayed 1 night in Mar 2024
Response from Kacey on 22 Mar 2024
Dear David, Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. Your business is very important to us and we value your feedback. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.Alex is an invaluable part of our team and I am sure he will be thrilled to hear that he helped to make your stay one to remember! It always makes us feel extra special when you remember our names.We would love to see you again if you are ever passing through Roseburg, OR!

10/10 Excellent

Morgan, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and close to the freeway but it is still very quiet. The evening staff was very nice and helpful.
Stayed 1 night in Mar 2024
Response from Kacey on 19 Mar 2024
Dear Morgan, Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. Your business is very important to us and we value your feedback. Thank you for the great scores on our review! It really makes our day to know that we havehelped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

10/10 Excellent

Minda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk on 15 Mar 2024
Hi Minda!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Kacey on 5 Mar 2024
Dear Jessica, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

10/10 Excellent

Patricia

The breakfast really good and there were several good restaurants close by.
Stayed 1 night in Mar 2024
Response from Front Desk Agent on 3 Mar 2024
Hi Patricia!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

10/10 Excellent

Cynthia

Travelled with family, Travelled with group
Staff very friendly and helpful
Stayed 1 night in Feb 2024
Response from Front Desk Agent on 2 Mar 2024
Hi Cynthia!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. We would love to see you again if you are ever passing through Roseburg, OR!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
They were great. Breakfast was excellent!
Stayed 1 night in Feb 2024
Response from Front Desk on 12 Feb 2024
Hi Jonathan.Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
worth it.
Stayed 1 night in Feb 2024
Response from ALICIA on 5 Feb 2024
Hi Micheal!Thank you for the 5 out of 5 review about your recent stay with us!We are so pleased that you enjoyed your stay with us.Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark.We truly look forward to seeing you again the next time you are in Roseburg Oregon!

2/10 Terrible

Mindy

Stayed 4 nights in Jan 2024
Response from Kacey on 23 Jan 2024
Dear Mindy, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Yoursatisfaction is important to us. Please know that your feedback will make a difference and willallow us to follow up internally & implement improvements to ensure we offer a betterexperience for guests in the future.I hope that you will consider staying with us again so that we can have another chance toprovide you with a superior experience.

6/10 Okay

Micah

Stayed 1 night in Jan 2024
Response from Kacey on 8 Feb 2024
Dear Micah, Is there any specific feedback you can provide us so that we can turn these 3's into 5's? )We hope to see you again in the future on your next trip passing through Roseburg OR!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Kacey on 11 Jan 2024
Dear James, Thank you for the 8 out of 10 stars on the review!. We hope to see you again the next time you are passing through Roseburg OR !

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kacey on 8 Jan 2024
Dear Mary, Thank you for the 4 out 5 stars on the review!. We hope to see you again the next time you are passing through Roseburg OR !

8/10 Good

Sam

Stayed 3 nights in Dec 2023
Response from Kacey on 8 Jan 2024
Dear Sam, Thank you for the 8 out 10 stars on the reveiw!. We hope to see you again the next time you are passing through Roseburg OR !

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kacey on 8 Jan 2024
Dear Patrick, Thank you for the 5 out 5 stars on the review!. We hope to see you again the next time you are passing through Roseburg OR !

10/10 Excellent

Christopher, Kingsport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Conveniently located right near the freeway. Room was clean and beds were comfortable.
Stayed 1 night in Dec 2023
Response from Kacey on 8 Jan 2024
Dear Christopher, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. Thank you for the 5 out 5 stars on the review!. We hope to see oyu again the next time you are passing through Roseburg OR !

6/10 Okay

Rob

Stayed 1 night in Dec 2023
Response from Kacey on 23 Jan 2024
Dear Rob, Thank you for the 3 out 5 stars on the review. Is there anything we can do to turn that into all 5's ? :-)We hope to see you again in the future the next time you are passing throught Roseburg OR !

8/10 Good

Levi

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Front Desk on 6 Jan 2024
Hi Levi!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

6/10 Okay

Millicent

Liked: Staff & service
Unpleasant Stay
TV , microwave and phone did not work. Towel hook in the bathroom was falling off. Shower head had a continuous drip. Linens were thread bare, mine had a burn hole in it. Breakfast potatoes were cold. Clerk offered to move us to a new room after we had him come and try to get the tv to work. We were already unpacked and tired so we stayed in the room.
Stayed 1 night in Dec 2023
Response from Front Desk on 6 Jan 2024
Hi Millicent!On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. Please know that your feedback will make a difference and will allow us to follow up internally & implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Excellent

Journey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice simple room! Good grassy area for our dogs. Front staff was very nice at check in. In the same parking lot as an Applebees and right across I5 from in-n-out. Wish the room had a bathtub, but the shower is roomy. Nice desk and chair for if you needed to work.
Stayed 1 night in Dec 2023
Response from Krystal on 6 Jan 2024
HI Journey!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

10/10 Excellent

Greg

Stayed 1 night in Dec 2023
Response from Front Desk on 1 Jan 2024
Hi Greg!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR! Happy New Years Wishes!

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel stay
We had to stay in a local hotel as the work we’re doing on our house left horrible smell. We stayed at a hotel for the night to have fresh air. Hotel very comfortable pleasant staff. We asked for a quiet room and we got it.
Stayed 1 night in Dec 2023
Response from Kacey on 30 Dec 2023
Dear Andrea, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. Thank you for the 8 out 10 stars on the reveiw ! We hope to see you again in the future !Happy Holidays !

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from Kacey on 29 Dec 2023
Dear Chen, Thank you for the 5 out 5 stars on the review ! We hope to see you again the next time you are passing through Roseburg OR !

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kacey on 31 Jan 2024
Dear Rochelle, Thank you for taking the time to complete our online survey regarding your recent stay at ourhotel. Thank you for the great scores on our review! It really makes our day to know that we havehelped to create a comfortable and enjoyable experience for our guests as this is what wealways strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

8/10 Good

ANNETTE

Travelled with partner
Liked: Staff & service, amenities
Stayed 1 night in Dec 2023
Response from Front Desk on 27 Dec 2023
Hi Annette!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk on 27 Dec 2023
Hi Kim!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No where to eat
Stayed 1 night in Dec 2023
Response from Front Desk on 27 Dec 2023
Hi Thomas!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.Thank you for your feedback about the cafe eating area. We do have more seating able in our meeting room. I will review with my team to ensure we have this option available.We would love to see you again if you are ever passing through Roseburg, OR!

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great clean room great price
Stayed 3 nights in Dec 2023
Response from Front Desk on 24 Dec 2023
Hi Frank!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope you are well and staying healthy!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. We would love to see you again if you are ever passing through Roseburg, OR! Happiest Holiday Wishes!

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on 24 Dec 2023
Hi Nicholas!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope you are well and staying healthy!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR! Happy Holiday Wishes!

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Excellent staff. Just what we needed after a long day of driving.
Stayed 1 night in Dec 2023
Response from Front Desk on 22 Dec 2023
Hi Greg!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR! Happiest Holiday Wishes!

8/10 Good

CAROLINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overnight stay
We stayed here overnight on our way south. The room was very spacious and clean. We were given the room with the disability bathroom and unfortunately the shower had to be held as the clip to have hands free was broken. Was this enough to spoil our stay or lower our review? No. The breakfast, as others stated, was excellent. For price, would recommend.
Stayed 1 night in Dec 2023
Response from Front Desk on 20 Dec 2023
Hi Caroline!Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.I have notified the Maintenance department of the shower head issue. We are working on checking the system out and making sure that everything is in proper working order. Thank you for letting us know. Since we do not sleep in the rooms ourselves, it is important to us know when things like that do go wrong.We do try to be very competitive on our pricing with the surrounding local hotels. With all the extra amenities we have, we do offer the best value in Roseburg, Oregon. If you check out our competition, you will immediately see the difference. We would love to see you again if you are ever passing through Roseburg, OR! Happiest Holiday Wishes!

10/10 Excellent

Lenin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Best in Roseburg!
Best place in Roseburg without paying a arm & a leg. It's safe, even tho it's on a busy street.
Stayed 1 night in Nov 2023
Response from Kacey on 16 Dec 2023
Dear Lenin, Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. Thank you for the 10 out 10 stars on the review! We hope to see you again the next time you are passing through Roseburg OR ! Happy Holidays !

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Krystal on 15 Dec 2023
Hi Andrea!Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the Sleep Inn & Suites.We would love to see you again if you are ever passing through Roseburg, OR! Happiest Holiday Wishes!

10/10 Excellent

VIRGLE

Liked: Cleanliness, staff & service, property conditions & facilities
Older property kept up very well. Staff was very efficent. They worked to keep it sanitary. I was very happy with the visit here.
Stayed 1 night in Dec 2023
Response from Front Desk on 15 Dec 2023
Hi Virgle!Your comments on our performance were much appreciated and shall be shared with the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. We truly look forward to seeing you again the next time you are in Roseburg Oregon so that we have another chance to provide you with exceptional customer service!Happy Holiday Wishes!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Kacey on 13 Feb 2024
Dear James, Is there any specific feedback you can provide us so that we can turn these 4's into 5's? )We hope to see you again the next time you are passing through Roseburg OR!