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Reviews of Relais Manzoni

4 out of 5
Relais Manzoni
Via Carlo Emanuele I 14, Rome, Città Metropolitana di Roma

Reviews

8.4

Very good

Rating 10 - Excellent. 44 out of 81 reviews" "
Rating 8 - Good. 19 out of 81 reviews" "
Rating 6 - Okay. 9 out of 81 reviews" "
Rating 4 - Poor. 7 out of 81 reviews" "
Rating 2 - Terrible. 2 out of 81 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

antia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrei, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a small hotel with 11 rooms and very friendly staff 😀.
Stayed 2 nights in May 2024

6/10 Okay

Alex

Stayed 3 nights in Jan 2024

6/10 Okay

Edward, Houston

Stayed 1 night in Dec 2023

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Dorelei A Tirado

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
As I arrived I didn’t have a good experience, the room was super small and the ac didn’t really work. Almost no toiletries. Breakfast was limited options. You can hear everyone talk and noises, meaning everyone can hear you. Expedia tax amount said a price and was charged a different rate at check out. The neighborhood is dirty and if never been to Italy can be scary at first.
Stayed 5 nights in Oct 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at front desk was really nice. The guy however, needs to work on his customer service. Beautiful place to stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in nice area. Staff was helpful. Clean and comfy room.
Stayed 1 night in Oct 2023

8/10 Good

Noelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel 15-20 min walk from Termini train station & the Colosseum. Friendly staff, clean, attractive rooms. They had a wonderful breakfast area on 2nd floor every morning. Had elevator that didn’t seem to work at times. Also, mattress was a bit hard for our liking. Overall had a great stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice breakfast service.
Stayed 1 night in Oct 2023

2/10 Terrible

MEHRDAD

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I stayed here in June 2023. When we checked in, the reception employee was friendly and spoke English well. They gave us the top room, but their tiny elevator didn't go that high up. So despite having an elevator, you have to carry your luggage up a few sets of stairs. The AC worked in the room. The fridge was defective and useless. The safe didn't work. The balcony was big, but it had little privacy. The room was pretty small, but fairly modern. The morning when we were checking out, the front desk staff member barely spoke any English. He tried to charge us another 200 Euros although I showed him the receipt of my payment in Canadian dollars through Expedia. I was only supposed to pay the few Euros of the City hotel tax, but this staff member was trying to scam me. I argued over and over with him, showed him receipts and credit card statements, this incompetent Italian scam artist idiot wouldn't budge. I told him I am willing to pay for the City tax and nothing else, but he refused. I told him you have a copy of my passport, call the police if you want. I then walked out. Spent more than half an hour arguing with this idiot who barely spoke any English, but claimed that he spoke it well. I ended up missing my train. I nearly missed my flight too, but I got lucky with that one. Avoid this hotel. It is hit or miss, you may get a nice guy or a stubborn and corrupt scam artist.

10/10 Excellent

Heather Violet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay here, the staff are all very nice and helpful. Recommendations for nearby restaurants were excellent and breakfast on the terrace was handy every morning. Handy to get about Rome if you're happy to walk. There are no faults with this hotel and would stay again!
Stayed 4 nights in Aug 2023

8/10 Good

Taleia LaNett, Twinsburg

I enjoyed my stay at this hotel for the most part. Highlights were the breakfast… I typically don’t eat much so it was the right amount for me. I had an espresso and cappuccino prepared by the staff which was quite delicious! A couple of downsides were no ice machine… temps were over 100f. Being disturbed when I had the do not disturb sign on my door. The were adamant they had to change the sheets. I totally understand but when they saw me at breakfast or even at check in this information could have been told then. Overall lovely hotel and staff. Very close to public transportation, nice restaurants, colosseum about 20 min walk. Definitely would stay here again!
Stayed 6 nights in Jul 2023

10/10 Excellent

Robert Jay

Stayed 2 nights in Jul 2023

10/10 Excellent

Viktoriya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
quite
Stayed 1 night in Jul 2023

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location near to metro. Friendly, helpful staff. Great breakfast.
Stayed 4 nights in Jun 2023

10/10 Excellent

Elissa, San Mateo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay and would recommend, however I would stay in a different neighborhood upon returning to Rome. Facilities: clean room, good air con, good water and bathroom services, lovely complement continental breakfast, quiet location. The smallest hotel room over ever experienced in Europe. I expected small and this did not disappoint! 😂 Staff: friendly enough, only two staff spoke English, Daniele and Roxanna were delightful, do prepare some Italian. Location: quiet, safe, residential, near bus and train lines. No nightlife or tourist activities nearby, 15 minute bus or train to everything a visitor wants to see our do.
Stayed 3 nights in Jun 2023

10/10 Excellent

Caroline

Stayed 2 nights in Jun 2023

10/10 Excellent

Harry

Stayed 2 nights in Jun 2023

10/10 Excellent

Cary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very attentive staff, and always friendly.
Stayed 8 nights in May 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were polite, friendly and helpful. The room was well maintained and clean. The location is great as it is very close to a metro stop, so getting into Rome was easy and also in walking distance with the colosseum. Good selection at breakfast. Stay was comfortable and stress free.
Stayed 3 nights in May 2023

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Elevator did not work, neighbors dog barks all the time. Photos and advertisement are not what seem very small shower was tiny beds very uncomfortable
Stayed 3 nights in May 2023

6/10 Okay

Mark

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Pictures not accurate of property
Stayed 3 nights in May 2023

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the boutique style and how friendly the staff was
Stayed 2 nights in Apr 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing little boutique hotel , super little room with the most amazing , friendly helpful staff. Danielle recommended some local restaurants and some hidden treasures not found on the main tourist maps which were lovely treats. The room was spotlessly clean with a super powerful hot shower. Much needed after the long days visiting the sites. . Breakfast was lovely . We are so glad we booked relais manzoni as realy feel this little hotel enhanced our Rome minibreak
Stayed 4 nights in Mar 2023

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 4 nights in Oct 2022

8/10 Good

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel! A bit off the beaten path of tourist attractions but an excellent hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

Heitor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very good hotel with a terrific staff and an excellent location. Danieli was very helpful and courteous with us - and as far we could see with every single guest - which made our stay even easier and pleasured.
Stayed 9 nights in Sep 2022
Response from Daniele on 10 Oct 2022
Dear Heitor ,thanks for your comment ,i hope to see you again soon ,best regards,Daniele

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Excellent hotel. Top quality staff, friendly and helpful. Clean, smart accommodation. Great shower. Metro station nearby if needed but no more than a 20 minute straight walk to The Collosseum. At least 4 restaurants within a 5 minute walk of the hotel. Thoroughly recommend this hotel.
Stayed 4 nights in Oct 2022

10/10 Excellent

Mackenzie

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Nice room, modern and clean. Good facilities and breakfast. Staff were lovely!
Stayed 2 nights in Sep 2022

10/10 Excellent

Leslie, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness, the quiet nature, and the coziness of my room. The breakfast items were varied and plentiful. The small courtyard at the back was private and enjoyable. Staff was very helpful.
Stayed 7 nights in Sep 2022

6/10 Okay

Agata

Stayed 4 nights in Sep 2022

10/10 Excellent

Evan Tayler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff were very friendly. The location was perfect for us being able to walk everywhere and get across town easy with the train station right there. Very good restaurants nearby and just out of the tourist zone making it quite and giving us a sense of actually living there. You could smell the sewer a bit in the washroom or I would have rated the property full stars
Stayed 4 nights in Aug 2022

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It's a cute botique hotel with free breakfast. I stayed here last week and Rome was so hot. I checked in alone and they gave me a cute room with a small bed (just right for solo travelers) but a big toilet room/restroom. The only problem was that their toilet sit was so tall that my feet aren't even touching the floor (not sure why they built it that way). Also just a warning... there's not much nearby restaurants, only snack bars or small food stores. But if you'll mostly be outside on your tours, you can just buy some food for to go before coming back to your hotel. The subway train was also close which was great for me (1st time traveler in Rome). The front desk gave me a map and he showed me where the subway is and where are my stops. I really appreciated that he did this cause my phone data was gone for a day and all I relied on to be able to meet my 2 tour groups was the map he gave (glad I survived!). Overall, it was a great hotel for my 5 day vacation in Rome.
Stayed 4 nights in Jul 2022

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on arrival were friendly, efficient and helpful. The hotel is a small hotel and close to the Metro station, which is very convenient for getting to the historic centre. Ideal for a couple of days.
Stayed 4 nights in Jul 2022

10/10 Excellent

Iris

Stayed 1 night in Jun 2022

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute boutique hotel
This is a lovely little hotel a bit further out from the big tourist sites but within walking distance from the main train station (about 20 mins) and close to a metro station. My room and the whole hotel looked newly renovated with good taste and some nice details. Loved the airy breakfast area with a good selection and really nice coffee (!), which was open from 7 to 10, and the little roof balcony my room had. Overall I thought this was really good value for money.
Stayed 2 nights in Jun 2022

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff! Cute and modern spot. Only thing is its very small but that’s it!!
Stayed 8 nights in May 2022

10/10 Excellent

austin

Stayed 1 night in May 2022

8/10 Good

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Die Unterkunft liegt sehr zentral und ruhig. Personal sehr freundlich auch die Sauberkeit war okay. Leider ging der Fernseher nicht was aber nicht besonders wichtig war.
Stayed 4 nights in Apr 2024

10/10 Excellent

Vera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located. In less than half an hour you can get to the train station and the Colosseum. It is in a quiet location and the subway can be reached in five minutes. the staff is also very nice and helpful. The coffee for breakfast is also very good.
Stayed 5 nights in Feb 2024

2/10 Terrible

christophe

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Les chambres sont tres petites. Les lits font moins de 140 de large pour 2. La porte des sanitaires ne ferme pas. Il ny a pas de WIFI dans la chambre. chambrecWi€
Stayed 3 nights in Jan 2024

4/10 Poor

Pierre

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Julie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Helt OK hotel, rare folk og stemning. Ikke verdt
Først og fremst, og ærlig sagt, får man det man betaler for. Men! Stor men! Til og med at hotellen var relativt billig og forventet vi ihvertfall litt vennlighet og bra stemning på hotellen, men det fikk vi ikke i det hele tatt. Veldig merkelig stemning, både fra personale og området hotellen ligger i. Staffen var kjempe awkward- og creepy. Selve rommet var ikke så dårlig, utenom det at karen som jobbet der måtte slå inn døren siden det sto fast, og slo døren i senga, siden døren ligger ca. 10 cm fra sengen. Rommet var sykt kaldt, og AC funker basically ikke. Gulvet var frysende kald og det var bare en grusom velkommen til oss. Den lille kjøleskapet som ligger i rommet gjør faktisk drikkene mer varme enn om de står utenfor. Hårfønneren på badet slutter å funke på høyeste nivået sitt. KJEMPEDÅRLIG isolasjon, sånn at du hører alle naboene, hunden i huset over gata, til og med alle andre på hotellen. (Du kan høre folk helt fra resepsjonen.) Helt greit plassering i byen, men finnes mye bedre alternativer. Prisen må være 50% mindre for det man får. Ikke fornøyd, men også var en morsom opplevelse med de rare folka som jobber der. (De hadde låst forresten hoveddøren til hotellen når vi kom tilbake kl 23, og han bak resepsjonen ble sint at han måtte åpne døren for oss. Merkelig)
Stayed 4 nights in Dec 2023

8/10 Good

Olli

Stayed 2 nights in Jan 2024

8/10 Good

René

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So gut wie kein Internet. Zimmer sauber aber ohne Heizung. Zentrale Lage. Frühstück, geht besser .
Stayed 5 nights in Dec 2023

4/10 Poor

Inga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Das Hotel liegt ziemlich gut und ist sehr schön renoviert. Das Zimmer ist klein, aber vollkommen ausreichend und auch ganz nett gemacht. Jetzt kommt das große ABER. Im Sommer und ohne Frühstück kann man das Hotel sicher gut empfehlen. Wenn man mal von der absoluten Unfreundlichkeit des Mannes und der etwas älteren Dame mit den kurzen Haaren absieht und man kein schnelles WLAN braucht. Es ist so eiskalt in dem Zimmer, aber vor allem im Bad. Die Klimaanlage hat nicht geheizt und im Bad gibt es gar keine Heizung. Und das bei ungefähr 3° nachts draußen. Wir hätten das Hotel nach einer Nacht verlassen müssen, jetzt ist meine Tochter mit einer Nebenhöhlenentzündung richtig krank. Wir haben uns die ganze Zeit einen abgefroren. Wir haben uns beschwert, hat aber nichts genützt. Wie auch, da hätte nur ein Elektroofen geholfen. Der Frühstücksraum ist die Terrasse, die mit Planen abgedeckt ist. Wir haben in dicken Winterjacken dort gesessen und ebenfalls gefroren. Das Frühstück ist wirklich eine Frechheit. Es werden einmalig sechs Eier gekocht und danach gibt es keine mehr. Es gab nicht eine kleine Gurke oder eine Tomate oder Ähnliches. Und 8:45 Uhr gab es keine Croissants mehr und Eier wurden auch nicht mehr nachgeliefert. Bloß nicht buchen, da besser auswärts essen. Das Frühstück geht nur bis 9.30 Uhr, auch am Wochenende. Aber da wäre eh nichts mehr da. Das einzige was wirklich lecker war, war der Cappuccino.
Stayed 3 nights in Dec 2023

10/10 Excellent

yohann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Je conseille vivement
Stayed 2 nights in Nov 2023