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Reviews of Hotel Riviera Fiumicino

3 out of 5
Hotel Riviera Fiumicino
Via Licio Visintini, 30, Fiumicino, RM

Reviews

8.2

Very good

Rating 10 - Excellent. 326 out of 927 reviews" "
Rating 8 - Good. 378 out of 927 reviews" "
Rating 6 - Okay. 158 out of 927 reviews" "
Rating 4 - Poor. 47 out of 927 reviews" "
Rating 2 - Terrible. 18 out of 927 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 1 night. No complaints at all. Hotel was clean. Hot water. Breakfast. Transportation arranged to airport
Stayed 1 night in May 2024
Response from The manager on 15 May 2024
Dear Daniel,THANK YOU VERY MUCH!!!

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beach. Massimo very friendly snd helpful. We ate at a restaurant on his recommendation and it was delicious. The hotel provides transportation to and from the Fiumicino Rome Airport for 7 euros per person, which is an excellent deal. Breakfast was delicious. Definitely recommend this hotel.
Stayed 1 night in May 2024
Response from The manager on 15 May 2024
Dear Cindy,THANK YOU VERY MUCH!!!

6/10 Okay

neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It is a few hundred meters from a swimming beach - not the cleanest of beaches.
Stayed 2 nights in May 2024
Response from The manager on 14 May 2024
Dear Neil,Thanks for your important review.Near the hotel, there are a lot of clean private beaches and a pubblic beach.

10/10 Excellent

Khaled

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Area restaurants
Stayed 1 night in May 2024
Response from The manager on 13 May 2024
Dear Khaled,THANK YOU VERY MUCH!!!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this hotel. It’s perfect for a few nights and close to the airport. Always clean and employees are great. I like the fact that the front desk is 24hr.
Stayed 1 night in May 2024
Response from The manager on 13 May 2024
Dear William,THANK YOU VERY MUCH!!!

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the proximity to the beach. Staff was excellent. Coffee was excellent. Breakfast options were limited for vegan.
Stayed 1 night in May 2024
Response from The manager on 8 May 2024
Dear Rebecca,THANK YOU VERY MUCH FOR YOUR REVIEW!

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We always came back to a clean room with replenished supplies and the staff are super friendly and helpful. Lots of the beach shops in the area were closed down for the off season (I think) but there was always flyers for food places at the front desk and a pizza place 2 minutes walking from the hotel. And the view from our room was great and there was always a fresh breeze blowing in.
Stayed 4 nights in May 2024
Response from The manager on 6 May 2024
Dear Abigail,THANK YOU VERY MUCH!!!

8/10 Good

Cynthia

Travelled with family
This property was fairly close to the airport but it was difficult to find the shuttle to the hotel so we ended up taking a taxi 35 e. Go to terminal 3. The hotel has stairs to enter, no ramp. There is a lift but doesn’t go to all the floors. Front desk staff was excellent. Tiny shower but lots of hot water. 5 min walk to the public beach. Reserved the shuttle for trip back to the airport 7 e per person
Stayed 1 night in May 2024
Response from The manager on 6 May 2024
Dear Cynthia,Thanks for your important review!

10/10 Excellent

Pet

Liked: Staff & service, property conditions & facilities
Close to the beach
Stayed 1 night in Apr 2024
Response from The manager on 2 May 2024
Dear Pet,THANK YOU VERY MUCH!

6/10 Okay

Neicia

Liked: Cleanliness, staff & service
Staff was friendly and helpful. Shuttle was a very nice feature. Beds and pillows were quite hard. We had to lug our heavy suitcases up quite a few stairs. But we did find that this was pretty standard in Rome. Both the stairs and the beds/pillows. Nicely priced hotel close to airport for flights out of FCO.
Stayed 1 night in Apr 2024
Response from The manager on 30 Apr 2024
Dear Neicia,Thanks for your important review.

10/10 Excellent

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel, clean, cordial staff, reliable shuttle to airport, neighborhood safe but not attractive, one good restaurant within walking distance.
Stayed 1 night in Apr 2024
Response from The manager on 22 Apr 2024
Dear Michael,THANK YOU VERY MUCH!!!

10/10 Excellent

Julita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and knowledgable.
Stayed 3 nights in Mar 2024
Response from The manager on 22 Apr 2024
Dear Julita,THANK YOU VERY MUCH!!!

8/10 Good

Thomas, Port Townsend

Liked: Cleanliness, staff & service, property conditions & facilities
Not so easy to get to from the airport. They do have shuttle service for €7 but last one is at 11pm. Unfortunately we missed that and had to haggle with shady cabdrivers. Paid €40 for a van.
Stayed 1 night in Apr 2024
Response from The manager on 22 Apr 2024
Dear Thomas,We are sorry for what happened to you but our staff is always available to assist all our customers in the best possible way.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its just a nice tidy place with good people
Stayed 1 night in Apr 2024
Response from The manager on 17 Apr 2024
Dear Jeff,THANK YOU VERY MUCH!!!

10/10 Excellent

Vijay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good staff is very polite and guide us
Stayed 1 night in Mar 2024
Response from The Staff at Hotel Riviera Fiumicino on 31 Mar 2024
Dear Guest,Thank you so much for taking the time to leave such a kind review about our hotel! We are thrilled to hear that you found our service to be good and that our staff was polite and helpful during your stay. Your positive feedback truly warms our hearts and motivates us to continue providing the best possible experience for our guests.We look forward to welcoming you back to Hotel Riviera Fiumicino in the near future!Warm regards

10/10 Excellent

Roberto, Corona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent for the price.
Stayed 1 night in Mar 2024
Response from The manager on 26 Mar 2024
Dear Roberto,Thank you for your important review.

6/10 Okay

Rachel

Liked: Staff & service
The “queen” bed appeared to be two twins pushed together. The pillowcases didn’t fit the pillow well, and the pillows inside were visibly old. The walls were super thin, but the staff was very friendly and helpful.
Stayed 1 night in Mar 2024
Response from The manager on 20 Mar 2024
Dear Rachel, Thank you for choosing us. We apologize for not being able to meet your expectations, we hope to see you again in our hotel.

10/10 Excellent

John

Staff was nice and helpful. Breakfast was good, room was comfortable and clean. We will stay here again.
Stayed 1 night in Mar 2024
Response from The manager on 18 Mar 2024
Dear John,THANK YOU VERY MUCH!!!

4/10 Poor

Lucia

Liked: Staff & service
Disliked: Amenities
The people were nice and helpful but it was dirty aka the towels and blankets were already dirty, the towels made me smell like peroxide and there was trash under the bed. My window was broken off and my door lock didn’t work.
Stayed 1 night in Mar 2024
Response from The manager on 11 Mar 2024
Dear Lucia,We apologize for what happened. We had a problem with the cleaning staff. If he had communicated the problem to us, we would have replaced the room with another one.

6/10 Okay

Aurea

Travelled with family
Liked: Cleanliness, staff & service
The staff was very helpfull. The rooms are great but the showers are difficult to get in for a larger size person. Wish there was a microwave in the room and an icemaker in the lobby
Stayed 6 nights in Feb 2024
Response from Matteo Hotel Staff on 24 Feb 2024
Dear Guest,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that our staff contributed positively to your stay by providing attentive and helpful service.We take all feedback seriously, including your comments regarding the size of the showers and the amenities in the rooms. I sincerely apologize if the shower sizes did not fully meet your expectations, and we will do our best to evaluate how we can improve the accessibility and comfort of our facilities for all our guests.Additionally, we have noted your request for the addition of a microwave in the rooms and an ice maker in the lobby. We genuinely appreciate your suggestions and will take them into consideration as we plan for future improvements to better meet the needs of our guests.We hope to welcome you back again in the near future and provide you with an even more enjoyable experience.Warm regards

10/10 Excellent

Stefano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hotel Staff on 24 Feb 2024
Grazie della sua recensione!

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has friendly, useful, staff. The rooms are comfortable for their price. The hotel is next to the city bus that connects it to both Fiumicino Airport and to the Ostia Railway.
Stayed 1 night in Dec 2023
Response from Matteo Hotel Staff on 24 Feb 2024
Dear Guest,Thank you for sharing your feedback with us. We are delighted to hear that you found our staff friendly and helpful, and that you found the rooms comfortable considering their price.It's great to know that our hotel's proximity to the city bus provides convenient access to both Fiumicino Airport and the Ostia Railway. We strive to offer our guests convenient transportation options to enhance their overall experience.We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Its a nice and comfortable place and i would deffinately stay there again. The area around the place is a little littered. Not the hotel property. Thats clean but surrounding blocks could ise some attention
Stayed 1 night in Dec 2023

8/10 Good

ted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel Staff on 25 Feb 2024
Thank you ever so much for your thoughtful review! We truly appreciate it.

10/10 Excellent

Pasquale

Liked: Cleanliness, staff & service, property conditions & facilities
All very good.
Stayed 1 night in Nov 2023
Response from The manager on 28 Nov 2023
Dear Pasquale,THANK YOU VERY MUCH!!!

4/10 Poor

Jeffrey

Liked: Staff & service
Disliked: Cleanliness
Smells BAD
I only have 2 stars because the staff was so friendly. Other than that it was very poor. Our room smelled like BO. They obviously knew about this by the $2 air freshener they had in the room. Maybe next time have your rooms professionally cleaned. Next all the televisions in the entire hotel didn’t work all day and night.
Stayed 1 night in Nov 2023
Response from The manager on 10 Nov 2023
Dear Jeffrey,We apologize for what happened.Why didn't you ask to change rooms?We use only professional cleaning products

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from The manager on 10 Nov 2023
Dear Frank,THANK YOU VERY MUCH!!!

10/10 Excellent

jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were very courteous and helpful. Great location, our room had a view of th sea only a block away. Would definitely stay again.
Stayed 3 nights in Nov 2023
Response from The manager on 7 Nov 2023
Dear Jeff,THANK YOU VERY MUCH!!!

6/10 Okay

Larry

Liked: Cleanliness, staff & service
This was a perfectly fine 3-star hotel. But I was told the hotel transportation would arrive at the airport at a certain time -- another van arrived, and if I hadn't asked the driver, I would still be standing there! He took me to his hotel, where a second driver took me to the hotel. (The morning trip to the airport was fine.) The hotel is close to the water, which may be fine "in season," but this was the end of the season. The closest restaurant was an outdoor pizza place (quite good pizza), but other food was a long walk away. As expected, the room was small, the shower was VERY small -- for one night, OK, but not recommended for a longer stay. There was a fairly extensive cold breakfast available early in the morning, but it was not made clear that this would be available before my shuttle left, so I missed out.
Stayed 1 night in Nov 2023
Response from The manager on 10 Nov 2023
Dear Larry,Thanks for your review.

6/10 Okay

kim

Travelled with partner
Liked: Cleanliness, staff & service
Its in a residential area, although it is close to the ocean, not close to anything else really. I will say the staff is excellent. Matteo and Damiano were excellent. Very friendly and helpful. Especially Damiano. Arranged transportation to Rome for us and made sure it was less than a taxi or Uber.
Stayed 2 nights in Oct 2023
Response from The manager on 7 Nov 2023
Dear Kim, Thanks for you important review.Your rating (you wrote) is only 3, are there a error?

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from The manager on 3 Nov 2023
Dear Connie,THANK YOU VERY MUCH!!!

10/10 Excellent

Lizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here on our first and last night in Italy. It was a nice area to walk by he water and gave a meal before/after flying. The staff was so very helpful!
Stayed 1 night in Oct 2023
Response from The manager on 2 Nov 2023
Dear Lizabeth,THANK YOU VERY MUCH!!!

10/10 Excellent

Joyce

Stayed 1 night in Oct 2023
Response from The manager on 13 Nov 2023
Dear Joyce,THANK YOU VERY MUCH!!!

10/10 Excellent

David, Houston

Travelled with partner
Liked: Amenities
Staff attentiveness and helpfulness. Mattheo, and Tafael at the front dest were outstanding.
Stayed 3 nights in Oct 2023
Response from The manager on 24 Oct 2023
Dear David,THANK YOU VERY MUCH!!!

8/10 Good

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to restaurants and the beach. The staff was friendly and helpful.
Stayed 1 night in Oct 2023
Response from The manager on 23 Oct 2023
Dear Stanley,Thanks for your important review

6/10 Okay

Sylvia

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from The manager on 23 Oct 2023
Dear Sylvia,We apologize for not meeting your expectations.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great location, rooms need updating.
Great location--convenient for both plane travel after a long Italian trip and for a beach trip. The room itself was tidy but the air conditioner was completed saturated with mold and mildew, when we turned it on the whole room smelled like a moist pond. There were no other accommodations in the hotel for our group. The rooms have not been updated since the mid 80s which would have been fine if we weren't paying a significant amount per night The front desk service was excellent as were the two small restaurants less than half a block away--we recommend them both.
Stayed 2 nights in Oct 2023
Response from The manager on 23 Oct 2023
Dear guest,We apologize for not meeting your expectations.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matthew the front desk representative was most gracious
Stayed 1 night in Oct 2023
Response from The manager on 20 Oct 2023
Dear Debra,THANK YOU VERY MUCH!!!

8/10 Good

Courtney

Stayed 1 night in Oct 2023
Response from The manager on 7 Nov 2023
Dear Courtney,Thanks for your important review

8/10 Good

Danny

Stayed 1 night in Oct 2023
Response from The manager on 20 Oct 2023
Dear Danny,Thanks for your important review.

10/10 Excellent

Madeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach! Loved my stay here!!
Stayed 1 night in Oct 2023
Response from The manager on 16 Oct 2023
Dear Madeline,THANK YOU VERY MUCH!!!

6/10 Okay

Debora

Disliked: Property conditions & facilities
Hot water did not work we all had to take freezing cold showers
Response from The manager on 16 Oct 2023
Dear Debora,We apologize for what happened, unfortunately we had a fault, it has now been repaired. You had another room for hot shower...

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from The manager on 16 Oct 2023
Dear James,THANK YOU VERY MUCH!!!

10/10 Excellent

josslyn, SPOKANE

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Sep 2023
Response from The manager on 12 Oct 2023
Dear Josslyn,THANK YOU VERY MUCH!!!

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, clean rooms. Bonus beach short walk away.
Stayed 1 night in Oct 2023
Response from The manager on 11 Oct 2023
Dear Kris,THANK YOU VERY MUCH!!!

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the staff was wonderful and the location was convenient.
Stayed 3 nights in Oct 2023
Response from The manager on 11 Oct 2023
Dear ChesterTHANK YOU VERY MUCH!!!

4/10 Poor

Marie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Sep 2023
Response from The manager on 9 Oct 2023
Dear Marie,Thanks for your review.

10/10 Excellent

Donald, Huntington Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant down the street to the right, then down to the end oh the street and to the left is a BBQ place and it is. Real gem! Great food!
Stayed 1 night in Oct 2023
Response from The manager on 6 Oct 2023
Dear Donald,THANK YOU VERY MUCH!!!

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Free Beach nearby is good
Stayed 1 night in Oct 2023
Response from The manager on 6 Oct 2023
Dear Matthew,Thanks for your important review!