Terrace/patio
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Reviews of Hotel Genio

4 out of 5
Hotel Genio
Via Giuseppe Zanardelli 28, Rome, RM

Reviews

8.2

Very good

Rating 10 - Excellent. 209 out of 630 reviews" "
Rating 8 - Good. 291 out of 630 reviews" "
Rating 6 - Okay. 79 out of 630 reviews" "
Rating 4 - Poor. 32 out of 630 reviews" "
Rating 2 - Terrible. 19 out of 630 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Carol

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is included. It had a sitting room downstairs. Neat & clean. The room had no window in bathroom and the light was so high above the sink you couldn't see to shave or put on makeup. Shower was a little small for men. Hotel needs a little updating. The view from the rood was spectacular.
Stayed 3 nights in Nov 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

6/10 Okay

Philip

Travelled with partner
Liked: Cleanliness, staff & service
Needs some upgrades. Bed was extremely hard and pillows were paper thin. Doors aren’t sound proof so we heard people walking in hallways and going into their rooms. It sounded like they were in the room with us! Room and public areas are clean. Centrally located and staff was very friendly and knowledgeable.
Stayed 2 nights in Oct 2023

2/10 Terrible

Anita

Stayed 7 nights in Sep 2023

6/10 Okay

Philip

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property obviously is old. However age should not take away from the upkeep. Beds,Walls, paint, sinks toilets etc. These items shoukd always be cleean and replaced immediately as needed.
Stayed 1 night in Sep 2023

8/10 Good

Iqbal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, clean and nice room, walkable to most the attractions
Stayed 1 night in Sep 2023

10/10 Excellent

David James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good central position for visiting tourist sites of Rome. Clean rooms even though a bit 'tired' looking. Staff friendly and helpful.
Stayed 3 nights in Jul 2023

10/10 Excellent

Thomas

Stayed 3 nights in Jun 2023

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely hotel in a nineteenth century building. Fantastic roof terrace and delightful staff.
Stayed 6 nights in May 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay and the staff were friendly and very helpful.
Stayed 7 nights in May 2023

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location right by the Piazza Navona. Nice breakfast every morning and AC that works! Walkable distance to all the major Rome sights.
Stayed 5 nights in May 2023

8/10 Good

John Chuong, San Leandro

Stayed 2 nights in May 2023

10/10 Excellent

Rosendo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location Friendly staff Would love to come back !!!
Stayed 7 nights in Mar 2023

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Genio
Great stay at the Genio, helpful staff, gorgeous roof top terrace and fab location
Stayed 2 nights in Mar 2023

6/10 Okay

Tomasz

Travelled with family
Liked: Staff & service
walkable diatance to almost all Rome attractions, pleasant rooftop with nice view, kind staff, little small elevator, good price in February, possible to storage your baggage before check in.
Stayed 6 nights in Feb 2023

10/10 Excellent

annamarie

Stayed 2 nights in Feb 2023

10/10 Excellent

dmitrijs

Travelled with group
Liked: Property conditions & facilities
Great breakfast
Breakfast was great! Within walking distance to all of the major attractions
Stayed 2 nights in Feb 2023

2/10 Terrible

Nageb

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the absolutely worst hotel I ever been into! For sure it needs to be reinstated from 4 stars hotel! Where do I start, from the front desk reception that can’t help you with anything because poor employee is the only one working! (Cheap owner need to hire more employees) also no helper to get your luggage to the room because the elevator is the smallest elevator you can imagine to the point that only one person and 2 bags can barely fit in it. The room is cold and dirty, the bathroom is not heated, you need to keep the bathroom door open because it’s so cold, the bathroom has a window to the street that is not sealed, it leaks cold and noises from the street, so you need to choice here; are you ok with cold, or street noise! The shower is very tiny, don’t be fooled by the pictures. Everywhere in the room you look at corners, it’s either rusted, falling apart or really dirty! Not let’s talk about the breakfast, no omelette, food is really really cold ,, I am not exaggerating! If you read my review, do yourself a favor and DO NOT STAY HERE, go spend a little more and get a peace of mind.
Stayed 2 nights in Jan 2023

10/10 Excellent

Juan M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location!
Great location, close to colosseum, Pantheon, etc.,-accessible by short bus ride to Metro station.
Stayed 1 night in Jan 2023

10/10 Excellent

Esta-Marita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to explore Rome by foot
The location is perfect, the staff extremely helpful and the rooftop space a lovely private sunset drinks surprise.
Stayed 5 nights in Oct 2022

8/10 Good

Diana Davis

Liked: Cleanliness, staff & service
Great location for walking to all the major attractions. An older hotel that is a little tired but the staff is very helpful and pleasant. My room was very tiny but I only slept there. Rooftop terrace was a great place to wind down.
Stayed 6 nights in Oct 2022

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff.
Great choice for our one night in Rome. Great location/ beautiful old building. Very helpful front desk. In the heart of Rome.
Stayed 1 night in Oct 2022

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Central location in Rome; numerous trattoria and bars and restaurants nearby; excellent staff; comfortable; we prefer this to huge hundred or so rooms hotels.
Stayed 3 nights in Oct 2022

2/10 Terrible

corinne

Stayed 3 nights in Sep 2022

10/10 Excellent

Enrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

6/10 Okay

Louise

Travelled with family
Liked: Cleanliness, staff & service
The situation is very good. The hotel was very adequate without being excellent.
Stayed 3 nights in Aug 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in great location next to all the sites in Rome. The top floor has a good terrace view of the city.
Stayed 2 nights in Aug 2022

10/10 Excellent

Mayra, CORONA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk very helpful and staff for breakfast excellent. Location perfect to move around Rome and with walking distance to restaurants. I love their top garden where you can relax and really feel in Rome. Rooms a little updated but it defenetly gives you the Rome vibe. I will definitely recommend this hotel it will make your stay very comfortable. You can walk to st. Peter basilica less then 15 minutes
Stayed 5 nights in Aug 2022

8/10 Good

Jose Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

4/10 Poor

Sanja

Liked: Cleanliness, amenities
Disliked: Staff & service
Amazing location. The staff at the front counter were quite rude. The single room was very small.
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Escogería otro hotel.
Tuve mala suerte q en check in me atendieran un poco de mala gana, con las personas antes de mí fueron amables, nunca me explicaron nada, solo me dieron la llave y basta. Habitación muy pequeña con camastro de resortes, se duerme regular. La paredes, se escucha cuando alguien entra/sale de otra habitación es entonces probable q te estés despertando a cada rato. La habitación solo tenía tres tomas de corriente, de las cuales 2 estaban ocupadas por el frigobar y lámpara de noche, en el que quedaba libre estaba en el baño y no funcionaba, tuve que desconectar la lampara para poder usar ese contacto. Si pretendes ir a trabajar estando en tu habitación ¡Olvídalo! No hay espacio, y para conectar laptop te llevar una extensión, xq la toma de corriente más cercana es donde está el frigo. En mi habitación el AC nunca dejo de hacer ruido, no importa si lo tienes como AC o ventilador. La TV solo tenía dos canales (38 y 52), de los cuales solo había audio. Nunca hubo imagen. Estuve dos noches y dado que sudo mucho casi me acabé el Papel de baño, al día siguiente no me volvieron a poner y tuve que ocupar los Kleenex. Desayuno medianamente aceptable. La verdad x el € q pagué está mucho mejor Casa Ferie Domus Helena, (€2.00 mas) habitación más grande, AC no hace ruido, la cama muy cómoda,baño más espacioso. No tienen frigobar, pero si quieres bebida fría, tienes a una cuadra una tienda de conveniencia, las habitaciones tienen caja fuerte, el desayuno está buenísimo. Te atienden de lujo.
Stayed 2 nights in Aug 2022

10/10 Excellent

Yi

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Austin, Fort Drum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t beat the price so I figured there’s a catch because that’s usually the case but this place was more than adequate. Don’t waste your money elsewhere unless it’s a 4-5 star, this place is as good as any of the 3 and unders for basically half the price of some
Stayed 1 night in Jul 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and the stay was great! Not sure what qualifies as eco friendly in Rome so I don’t know if the hotel is taking steps to be that way.
Stayed 5 nights in Jul 2022

10/10 Excellent

Edward John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a superb understated hotel. Excellent breakfast. Clean and spa IOUs rooms in the middle of the action...most places in walking distance and the staff on the desk very helpful...if I'm ever in Rome again this is where I'm staying!!!
Stayed 5 nights in May 2022

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value and location for my first visit to Rome to go sightseeing and explore the city. Great in the evening to be able to walk around an area with plenty going on especially in and around Navona Square and the streets leading off, with good atmosphere, restaurants, few street entertainers, etc. Relaxed atmosphere and helpful staff.
Stayed 4 nights in May 2022

10/10 Excellent

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful hotel, very convenient for getting around, fabulous roof terrace, helpful staff.
Stayed 3 nights in Apr 2022

4/10 Poor

Leslie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

NELLY JANE LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desks staff are all exceptional. Theyre very helpful. everyday we ask questions how to get to one place to another what bus to take and theyre all patiently explaining to us and suggest some places to where to eat and where to go... Thank you Hotel Genio. We enjoyed our stay there. And I will be banck next month.
Stayed 5 nights in Mar 2022

8/10 Good

David William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s face it! You don’t spend much time in your hotel when in Rome due to there being so much to go out to see and do so therefore a plush hotel I might opt for in another place is not needed in Rome. The Genio is a place I’ve gone back to on numerous occasions. Location is amazing! The beautiful Piazza Navona just round the corner. The Vatican and St Peter’s in easy walking distance. The wonderful Campo di fiori just through the Navona and over the road. Trastevere with all of its competitively priced restaurants just across the Tiber so need I go on? This hotel if I’m entirely honest is tired but I dread some conglomerate coming in with funds to shake it up because then this convenient hotel with its wonderful location making it accessible for everything will be priced out of the market place for most. When I say tired it is still immaculately clean!!! It offers a good breakfast with all you could need served by lovely staff. The breakfast room is on the roof with amazing views of Rome even from inside. The view of St Peter’s basilica is breathtaking as is the pantheon and other sites. I love the Genio and when you’re ready to go home you can book the hotel Mercedes’ at reception to take you to the airport, even better in the summer with its comfort and air conditioning which costs no more than a city taxi and you just have to fall out the door into the car. Every time I go I think ‘I hope it’s still here in the same capacity the next time I’m in Rome’
Stayed 4 nights in Feb 2022

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 5 nights in Dec 2021

10/10 Excellent

Antonietta, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Terrace on the 6th floor; Elegant Dining Room and great breakfast (outstanding espresso and cappuccino!). Shower with good pressure and very warm water. All Professional, helpful staff with a positive and engaging attitude. Stefania in the dining room and Spyros at the main desk come to mind. Fantastic location: I walked to all the main attractions!! Will return!!
Stayed 7 nights in Nov 2021

10/10 Excellent

patricia, Lenox

Stayed 2 nights in Nov 2021

10/10 Excellent

gregory

Stayed 2 nights in Oct 2021

10/10 Excellent

Victor, philadelphia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Our room had a terrace with a view of the street below. The 6th floor opened to a roof top terrace that you can enjoy a cappuccino in the morning with a spectacular view of the city or sit up there in the evening with a bottle of wine and a spectacular night view of the city. It's a guest friendly welcoming hotel. We enjoyed our stay.
Stayed 10 nights in Oct 2021

10/10 Excellent

mario luna, FEDERAL WAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Proximity to attractions and public transportation.
Stayed 4 nights in Aug 2021

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in the middle of everything.
Stayed 9 nights in Aug 2021

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very well located. I will return for sure
Stayed 4 nights in Aug 2021