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Reviews of Hotel della Conciliazione

4 out of 5
Hotel della Conciliazione
Borgo Pio n. 163-164-165-166, Rome, RM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 545 out of 862 reviews" "
Rating 8 - Good. 240 out of 862 reviews" "
Rating 6 - Okay. 56 out of 862 reviews" "
Rating 4 - Poor. 10 out of 862 reviews" "
Rating 2 - Terrible. 11 out of 862 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Entrance is on a pedestrian only route so you will have carry your luggage about 100 feet from the nearest vehicle access. This did not bother me, but might be an issue for some.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here--great location, great features, wonderful staff, lovely breakfast. Highly recommend!
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the heart of the basilica district. Super clean and convenient!
Stayed 1 night in Apr 2024

10/10 Excellent

Wilder

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located close to the Vatican and accessible to other parts of the city. Quiet street closed to traffic with many excellent dining options within 100 yards or less. Decent in hotel breakfast with many options and entertaining bar man, Eddie. We were happy to upgrade to the slightly larger room with large terrace. The multilingual staff answered all our questions and were attentive and informative. Highly recommended!
Stayed 6 nights in Apr 2024

10/10 Excellent

Harvey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location near St. Peter's Basilica was excellent as you could walk there within 3-4 minutes. (Only 2 blocks away) Walking to St. Angelo and the river for a nice walk only took about 10-15 minutes. The hotel is on a pedestrian avenue so you could walk out the front door and have numerous restaurant and gelato choices without the distraction of cars and scooters. There was some street noise ( voices and some music) in the rooms (second story) but that pretty much stopped around 10 pm when the businesses closed up. The room, bathroom and facilities were very clean and up to date.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice stay here. You can just walk everywhere. One block away from Vaticano !!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Precious, Vero Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for visiting the Vatican museum.
Stayed 1 night in Mar 2024

6/10 Okay

Chi Ling

Good if you wish to stay near the Vatican.
Stayed 3 nights in Mar 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Angel J

Travelled with family
Disliked: Staff & service
Not impressed
Hotel location was great! Unfortunately, staff members are the front desk were not very kind…in fact they appeared dismissive at times. Got lost looking for the elevator and no one guided us nor assisted us with luggage even though we had to climb some steps just to get to the elevator. Breakfast was ok Lots of dirty dishes on the tables and it took a long time for staff members to pick them up Housekeeping staff were great. They cleaned the room thoroughly I would not return to this hotel as they are much better options for the money paid
Stayed 2 nights in Nov 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with any of our needs. Our experience was very positive and we will recommend it to any of our friends that may visit.
Stayed 8 nights in Nov 2023

10/10 Excellent

Juan

Stayed 3 nights in Nov 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff in Rome! From the front desk team to Francesca the bartender, to the breakfast staff, everyone was so very helpful. I would stay here again. Terrific breakfast each morning, great location (Only 400m to St. Peter's square. Great value for the money. Not to mention some great restaurants on the same street.
Stayed 5 nights in Jul 2023

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was wonderful! They gave us a free upgrade to a large beautiful room. The hotel is very clean and a good location. We will return next time we come to Roma!
Stayed 1 night in Oct 2023

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional staff
Stayed 1 night in Oct 2023

10/10 Excellent

Guy, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel based on positive reviews of hotels in the area of the Vatican. It did not disappoint. We booked two nights: one just before our cruise and one just after the cruise. The first night we were given a room with a king size bed; it was cozy, clean and convenient. The elevator really helps, though if you require accessibility you should mention this in advance as there are two extra steps to get to half of the rooms. Outside the door, from dawn to late night, there are many restaurants offering alfresco dining. So many delicious options between the hotel and the Vatican less than half a mile away. One of the hotel employees, Chiara, spoke English like an American, and was tremendously helpful re: our arrangements for a private car to transport us between the airport and the hotel, and between the hotel and the port. When we couldn't find our driver upon airport arrival she acted as go-between and saved the day. Though we also needed help to connect with our driver upon arrival at the port (another hotel employee helped) we were definitely happy the hotel offered this service and would use their service again. The second night Chiara upgraded us to the penthouse with a balcony! This room was fantastic, with a fainting couch in the bedroom area, a separate room with a couch between the bedroom and the bathroom, and a massive bathroom with a shower and a jetted tub. Balcony views included St. Peter's dome. Book this hotel!
Stayed 1 night in Oct 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was fantastic and most likely the reason for the high price. Front desk was pleasant although very formal except for the individual who gave us directions to the wrong elevator which included stairs where we lugged our 2 suitcases up & down looking for our room - oops wrong wing. Went back down to go to other wing via a different elevator. They had nicely stored our luggage when we arrived at 9:30AM. We were then off to see the Vatican Museum & St Peters and informed them we would not be back until approx 3-4pm. Too bad they had not transferred our luggage to our room while we were away! Also even though they knew when we were coming back the room was very warm 26C and did not cool down for several hours after the sun went down. Again would have been nice that they had lowered the romm thermostat before we got back. Again area was fantastic several nice restaurants with lots of seating ourside and very nice during the evening! In the evening outside we then felt we were in Rome!
Stayed 1 night in Sep 2023

10/10 Excellent

Concepcion

Stayed 3 nights in Sep 2023

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, amenities
The location is fantastic and in a wonderful area of shops, cafes, St. Peter’s square is 5 minutes away.
Stayed 1 night in Sep 2023

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good base, nice hotel with helpful staff. My only gripe was that the coffee machine in the room wasn't working when we arrived and it took two days for someone to come and fix it. Luckily Rome is awash with good coffee but sometime you just want one in your room!
Stayed 3 nights in Sep 2023

10/10 Excellent

Guy, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
All personnel are nice and welcoming, and understood English well. In particular: Chiara speaks English like an American native and was comfortable with texting information on the spot as my husband and I tried to find our driver. Thanks to her he found us at the airport and we had a lovely drive to Rome. She also arranged for our drive from the hotel to the port the next day.
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Stayed 3 nights in Sep 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with friendly helpful staff. Hotel very nice and clean, maybe check your room isn’t next to a room service cupboard as it was noisy with the door and also check your shower as pressure was very low. But would stay again
Stayed 3 nights in Aug 2023

8/10 Good

Kelvin, CALGARY

Stayed 3 nights in Aug 2023

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so nice. so clean and modern. breakfast and coffee every morning was an absolute game changer, best hotel food I have ever had and it didn’t even cost us a cent. this place is so worth staying at! walking distance to everything, in a location where it just couldn’t get better. staff were so lovely and nice o us coming all the way from new zealand!
Response from Kamila on 24 Aug 2023
Dear Tyler,thank you very much for your feedbackwe are so happy that your stay was good with ushope to see you soon

10/10 Excellent

Shery

Travelled with family
Central to many things and in a safe area. Many restaurants to choose from within walking distance. The staff were superb and we enjoyed our stay.
Stayed 2 nights in Jul 2023
Response from reception on 15 Aug 2023
Good morningthank you very much for a nice feedbackwe are happy that your stay was good.hope to see you next time

8/10 Good

Shahar

Stayed 6 nights in Jul 2023
Response from Kamila on 26 Jul 2023
Good morning,thank you very much for your kind feedbackkind regards

10/10 Excellent

Dominick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with an amazing front desk staff. Would definitely stay there again
Stayed 1 night in Jul 2023
Response from Kamila on 26 Jul 2023
Good morning Dominickthank you so much for a nice feedback

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Kamila on 26 Jul 2023
Dear Maryann,thank you for nice feedback

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it is in a very convenient area to get to any of the sights of Rome. There are also many dining options right outside the door.
Stayed 4 nights in Jul 2023
Response from Kamila on 26 Jul 2023
Dear Kathy,we are happy that your stay was nice hope to see you soon next time

8/10 Good

YAN

Stayed 2 nights in Jul 2023
Response from reception on 15 Aug 2023
Good morningthank you for your stay with uskind regards

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2023
Response from Kamila on 26 Jul 2023
Dear Rebeccathank you very much.

10/10 Excellent

Andrea

Stayed 3 nights in Jun 2023
Response from Kamila on 26 Jul 2023
Dear Andrea,we are happy that you stay good with us.hope to see you soon

8/10 Good

Jessica

Stayed 1 night in Jun 2023
Response from Kamila on 26 Jul 2023
Dear Jessica,thank you very much for your stay with ushope to see you soon

10/10 Excellent

Carolyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to St. Peter's Square. Lots of dining options. Very nice hotel. Chiara at the front desk was AMAZING. Enjoyed meeting her.
Stayed 2 nights in Jun 2023
Response from Kamila on 26 Jul 2023
Dear Carolynthank you very much for your nice feedbackwe are happy also for a Chiara

10/10 Excellent

Roberto Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Kamila on 26 Jul 2023
Dear Mr RobertoWe are happy that your stay was perfect.Hope to see you soon

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best place to stay near the Vatican. The hotel staff were amazing. The room was beyond beautiful. We love this hotel.
Stayed 2 nights in Jun 2023
Response from Kamila on 19 Jun 2023
dear Mr Robert thank you so much for a nice feedbackhope to see you soonkind regards

10/10 Excellent

Stacy

Stayed 1 night in Jun 2023
Response from Kamila on 19 Jun 2023
Dear Ms Stacy,thank you so much for a nice feedbackhope to see you soon

10/10 Excellent

zoraya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service!! Location was super convenient!! Walking distance to the Vatican and just across the street restaurant and shopping! Breakfast was delicious and the staff was outstanding!! All our family love the stay at this hotel!! Highly recommended!!
Stayed 2 nights in Jun 2023
Response from Kamila on 19 Jun 2023
Dear Mrs Zoraya,thank you so much for a nice feedbackhope to see you soonkind regards

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Kamila on 19 Jun 2023
Dear Kevin,thank you so much for a nice feedbackhope to see you soonKind regards

10/10 Excellent

Ana Lúcia

Stayed 6 nights in May 2023
Response from Kamia on 19 Jun 2023
Dear Ms Ana Lucia,thank you so much for a nice feedbackhope to see you soonKind regards

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect! It’s on a pedestrian street just a block away from St Peter’s Square. It looks very charming and calm because the road it’s on is restaurants and shops but its so close to the major sites. The staff here are wonderful and so helpful, I would definitely stay Here again.
Stayed 2 nights in Jun 2023
Response from Kamila on 19 Jun 2023
Dear Ms Erica,thank you so much for a nice feedbackhope to see you soonkind regards

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We highly recommend this hotel if you visit the Vatican.
Stayed 1 night in Jun 2023
Response from Kamila on 19 Jun 2023
Dear Ms Gayle thank you so much for a nice feedbackhope to see you soonkind regards

10/10 Excellent

stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Modern,clean,great location, great breakfast included
Stayed 2 nights in May 2023
Response from reception on 2 Jun 2023
thank you very much for your kind feedback

10/10 Excellent

denise

Stayed 3 nights in May 2023
Response from Kamila on 19 Jun 2023
Dear Ms Denise,thank you so much for a nice feedbackhope to see you soonKamila

10/10 Excellent

Wilfred

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely decorated hotel with large lobby, including a small bar service, The room spacious . The breakfast that was included with our hotel was very good, more than expected to choose from and nicely decorated space. We had a terrace included with our room that was a bonus All staff so nice and professional and very helpful. a short walk to Vatican and just a walk outside hotel on same street many restaurants Only down side is did not like the shower which was actually a very high tub (i am short) with only part glass doors that did not go all the way and therefore easily to have water on the floor while showering and the faucets extend out too far within the shower. However, I would definitely recommend.
Stayed 2 nights in May 2023
Response from Kamila on 19 Jun 2023
Dear Mr Wilfred,thank you so much for a nice feedbackhope to see you soonkind regards