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Reviews of Econo Lodge St Robert

2 out of 5
Econo Lodge St Robert
309 Highway Z, St. Robert, MO

Reviews

7.2

Good

Rating 10 - Excellent. 67 out of 262 reviews" "
Rating 8 - Good. 89 out of 262 reviews" "
Rating 6 - Okay. 48 out of 262 reviews" "
Rating 4 - Poor. 25 out of 262 reviews" "
Rating 2 - Terrible. 33 out of 262 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Nancy

Stayed 2 nights in Apr 2024
Response from Ashwin on 9 May 2024
We Thank You for staying with us

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ashwin on 15 Jan 2024
We Thank You for staying with us. Please come again

8/10 Good

Jerzy

Travelled with family
Liked: Cleanliness, staff & service
Room had fridge, microwave and 5 cup coffee pot. Nothing fancy but suited our needs for sleep as we traveled. Wish mattresses had zipper bug covering, tho we did not encounter any bugs.
Stayed 1 night in Dec 2023
Response from Ashwin on 15 Jan 2024
We Thank you for Staying with us. Please come again

8/10 Good

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ashwin on 28 Feb 2024
We Thank You for staying with us. Please come again

2/10 Terrible

Lynette

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed Bugs & Roaches
Stayed 3 nights in Dec 2023

8/10 Good

Timothy

Liked: Staff & service, property conditions & facilities
Only thing I did not like was the Wi-Fi did not work well inconvenient for work needs on laptop.
Stayed 2 nights in Dec 2023
Response from Ashwin on 12 Dec 2023
We Thank You for staying with us. We do have 24 hours support for internet, please let them help you on your next stay.Thanks Again

4/10 Poor

Barbara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Outside lights where flickering inside room had damaged doors and broken dresser beds where uncomfortable very old dirty mattress
Stayed 1 night in Nov 2023
Response from Ashwin on 13 Nov 2023
I am so sorry that you didn't have a pleasant stay with us. Let us work on Improvement. Thanks for letting us know

2/10 Terrible

Derick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Ashwin on 30 Oct 2023
We Thank you for staying with us. I am so sorry to learn that you are not happy with your stay. We will try our best to improve.Thanks for letting us know.

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, room comfort
Base visit
Serviced it's purpose. A place to sleep
Stayed 1 night in Oct 2023
Response from Ashwin on 23 Oct 2023
We Thank You for staying with us. Please come again

4/10 Poor

Vernon

Business traveller
Disliked: Cleanliness, property conditions & facilities
The bathroom was filthy the other room was dirty
Stayed 2 nights in Oct 2023
Response from Ashwin on 12 Oct 2023
I am so sorry. I will talked to housekeeping to pay extra attention to the bathroom. Thanks for letting us know.

6/10 Okay

Rolando

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ashwin on 23 Sept 2023
We Thank You for staying with us, Please come again.

2/10 Terrible

Vishnu

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I Did not recommend staying at this location
Stayed 1 night in Jul 2023
Response from Ashwin on 23 Sept 2023
We Thank You for staying with us, I am so sorry to learn that you did not enjoy your stay. Not sure what happened, but we are here 24 hrs to make your stay enjoyable.Please come again

2/10 Terrible

Shane Daniel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived to check in, the lobby smelled a of mildew. The out door lights flickered on and off non stop. Outside our room in the parking lot there were several min drinking beer on a fold out picnic table. with coolers. They were talking to us. It felt like we were in the ghetto. When we entered the room. It had a heavy smell of cigarette. The bathroom has glass rings all along the bathtub. fingernail polish on the back of the toilet tank. The beds were made nicely but there was dirt and a few stains on top of the bed spread. Like someone was stepping on it. We were in the room for maybe 5 minutes and grabbed our stuff and walked out. They would not reimburse our money because we needed to cancel 24 hours in advance. So we were out all that money(3 nights) We stayed at another hotel a few miles away. I would not recommend this hotel.
Stayed 3 nights in Sep 2023
Response from Ashwin on 17 Sept 2023
I am so sorry that you didn't feel safe to stay with us. We do have some construction worker, the one you refer to are staying with us four day a week, four rooms, for more then last six months. They are really nice people and sure after long hard day of work, would like beer and BBQ. We do let them do it for hour or so.You must have No Cancel, reservation made. That is why had trouble getting refund.I am so sorry.

8/10 Good

Cristi

Travelled with family
Liked: Staff & service
Good no frills hotel
The front desk person was friendly and efficient. The room was adequate for our needs. The bed was too firm for me to be comfortable. Housekeeping needs some work. The floor was quite dirty. Pro was the a/c was cold and sheets were soft. The price was right, location was convenient, overall it was a great trip.
Stayed 2 nights in Sep 2023
Response from Ashwin on 17 Sept 2023
We Thank You for staying with us, I am glad you have enjoyed your stay. I have talked to housekeeping to pay more attention on floor, Thanks for letting us know.Please come again

2/10 Terrible

Oumou

Stayed 1 night in Jul 2023

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was comfortable. The room smelled kind of stuffed up. But it was clean. Staff was very nice and helpful
Stayed 3 nights in Aug 2023
Response from Ashwin on 7 Sept 2023
We Thank You for staying with us, Please come again

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a little hard figuring out how to get into the property but otherwise very nice . Close to several restaurants and freeway entrances.
Stayed 2 nights in Aug 2023
Response from Ashwin on 7 Sept 2023
We Thank You for staying with us, Please come again

6/10 Okay

Erica

Stayed 1 night in Jul 2023
Response from Ashwin on 7 Sept 2023
We Thank You for staying with us. Please come again

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with our stay
Stayed 1 night in Jul 2023
Response from Ashwin on 7 Sept 2023
We Thank You for staying with us, Please come again

4/10 Poor

Sylvia

Travelled with family, Business traveller
Disliked: Property conditions & facilities
The guy at the desk was very nice. The rooms are outdated but you get what you pay for. One good thing is the air conditioning blow cold. I suggest you all spray for bugs, deep cleaning & new linens!
Stayed 4 nights in Jun 2023
Response from Ashwin on 7 Jul 2023
We thank you for staying with us and for your suggestions, we will work on itPlease come again

6/10 Okay

DENISE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was okay
Hotel was run down looking, the swimming pool was out of order, breakfast was cereal and mini muffins and toast... The blankets and sheets had cigarette burns in them, but beds were somewhat comfortable, floors were very dirty, asked for different rooms but none were available, the front desk staff were very nice.. There was no hotel restaurant like advertised...
Stayed 2 nights in Jun 2023
Response from Ashwin on 22 Jun 2023
I am so sorry for blanket and sheets, i will have housekeeper check it carefully. I am sorry, we just have limited continental type breakfast. Restaurants are nearby that it what our advertisement shows.We thank you for staying with us. Please come again

10/10 Excellent

Dana

Travelled with family
Liked: Staff & service
Waffle house is next door on property. Staff was very nice. Carpet was a bit dirty but no bugs and it was close to the base.
Stayed 2 nights in Jun 2023
Response from Ashwin on 22 Jun 2023
We Thank You for staying with us. I am glad you have enjoyed your stayPlease come again.

8/10 Good

Julianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay for just a quick night sleep over. Stayed over due too a very long road trip.
Stayed 1 night in Jun 2023
Response from Ashwin on 22 Jun 2023
We Thank You for staying with us. Please come again

6/10 Okay

Amy

Stayed 2 nights in Jun 2023
Response from Ashwin on 7 Jul 2023
We thank you for staying with us, Please come again

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ashwin on 25 May 2023
We Thank You for staying with us, Please come again

2/10 Terrible

LORIE

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
This property was so run down and dirty, we left as soon as we entered our room. We swallowed the money for the room and went elsewhere.

10/10 Excellent

DAVID

Stayed 4 nights in Jan 2023

2/10 Terrible

Tamra

Disliked: Property conditions & facilities
Staff decided to do laundry at 1:30am. My room had it’s entrance in an enclosed stairwell type area where the washer and dryer are. Got woken out of a sound sleep.

8/10 Good

Michael

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
clean and to restaurants and the highway. maybe some body wash instead of soap would be good.
Response from Ashwin on 7 Dec 2022
We Thank You for staying with us. Thanks for your suggestion, I love it. Thanks

6/10 Okay

Anne

Stayed 1 night in Dec 2022
Response from Ashwin on 7 Dec 2022
We Thank You for staying with us. Please come again

8/10 Good

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Nov 2022

6/10 Okay

Jeffery

Travelled with family
Disliked: Amenities, property conditions & facilities
Pretty worn down. Rooms were clean, but dated. One bed was broken on the end and couldn't be sat on (fine for sleeping) Lobby was unusually dark and creepy, without enough lighting. Breakfast was the worst I've had in any hotel stay anywhere--coffee tasted terrible & selection was a stale danish, Raisin Bran, Frosted Flakes or white toast.
Response from Ashwin on 5 Nov 2022
We thank you for staying with us. I have forwarded your suggestion to owners. Please come again

8/10 Good

Debra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was fine only thing i can say was the baked goods for the breakfast were stale and very dry
Stayed 1 night in Sep 2022
Response from Ashwin on 5 Nov 2022
Thanl you for staying with us. So sorry regarding breakfast, we do get it two times every week.Please come again

6/10 Okay

april

Travelled with family
Liked: Staff & service, room comfort
get what you paid for
pillow cases were stained/ dirty, but beds were comfortable.
Stayed 3 nights in Sep 2022

8/10 Good

Kevin, Fargo

Stayed 3 nights in Sep 2022

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall ok.
Everything was pretty good. Room was clean. Staff was helpful and friendly especially the day shift person Rebecca. The outside could use a little updating and maintenance. Overall I would stay again.
Stayed 3 nights in Aug 2022

4/10 Poor

Natascha

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was full of flies and spiders, hair and dirt/dust everywhere. No coffee, or barely lukewarm when there was coffee, no breakfast selection (cereal for $70 a night?!) very disappointing and will never stay here again.
Stayed 4 nights in Jun 2022
Response from Ashwin on 9 Jul 2022
We thank you for staying us, I see that you have reserved for four night and even extended one more night. We thank you for that. If you have notified any of our friendly guest service agent at front desk of housekeeping, we would have taken care of problems. Sorry regarding breakfast, Econo Lodges are not offering it anymore, just coffee. We have just something to stsrt your morning. I am sorry. Please come again

10/10 Excellent

Steven

Stayed 1 night in Jun 2022

10/10 Excellent

Shelby, Moline

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

diane m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Ashwin on 1 Mar 2022
We Thank You for staying with us, please come again

10/10 Excellent

CAROL

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 1 night in Jan 2022
Response from Ashwin on 5 Jan 2022
We Thank you for staying with us, I am glad that you have enjoyed your stay. Please come again.

10/10 Excellent

Vannessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍👍👍
Stayed 2 nights in Dec 2021
Response from Ashwin on 5 Jan 2022
We thank you for staying with us, we really appreciate your 5 star. Please come again

10/10 Excellent

Maria, Aurora

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Close to the highway
Stayed 1 night in Nov 2021
Response from Ashwin on 4 Nov 2021
We Thank You for staying with us, Please come again

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities
good room that looked like it had recently been renovated.
Stayed 1 night in Oct 2021
Response from Ashwin on 13 Oct 2021
We Thank you for staying with us, Please come again

8/10 Good

Wes

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2021

8/10 Good

Elizabeth

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2021
Response from Ashwin on 1 Oct 2021
We Thank You for staying with us, Please come again

2/10 Terrible

Carlos R

Travelled with family
Liked: Staff & service
They couldn't find my reservation and it was all booked So we have to find a different hotel
Stayed 1 night in Aug 2021
Response from Ashwin on 29 Aug 2021
I am so sorry, some thing may have happened that it did not show up in our reservation system, and will all booked up so could not accommodate you.

8/10 Good

Sanya-Lee

Liked: Staff & service
Disliked: Amenities
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Everything was good except I was wake up by the flashig light of the police car right outisde of the hotel room at the 2:00am that lasted for 40 minutes..
Stayed 1 night in Aug 2021
Response from Ashwin on 10 Sept 2021
We Thank you for staying with us. I am sorry for the trouble, One of the room had a domestic violence's problem. We have requested police department to turn lights off if it is not necessary. Please come again.