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Reviews of La Quinta Inn & Suites by Wyndham Rochester Mayo Clinic S

3 out of 5
La Quinta Inn & Suites by Wyndham Rochester Mayo Clinic S
4353 Canal Pl SE, Rochester, MN

Reviews

8.0

Very good

Rating 10 - Excellent. 443 out of 1004 reviews" "
Rating 8 - Good. 267 out of 1004 reviews" "
Rating 6 - Okay. 131 out of 1004 reviews" "
Rating 4 - Poor. 87 out of 1004 reviews" "
Rating 2 - Terrible. 76 out of 1004 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Dave or Melinda

Business traveller, Travelled with partner
Liked: Cleanliness
I cant believe there is no shuttle to the Clinic!
Stayed 1 night in May 2024

10/10 Excellent

elwyn, Red Lake

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quiet, clean and comfortable. It’s just out of the the downtown area but a short drive to the heart of Rochester. My kids loved the pool and I enjoyed the hot tub. The gym is nice. Free breakfast was good (hot and cold options) nice eating area, all staff were nice. This hotel was the most affordable option in the Rochester area and it’s a great place. I’d definitely stay here again
Stayed 1 night in Apr 2024

10/10 Excellent

Benjamin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful.
Stayed 1 night in May 2024

2/10 Terrible

Carson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems. All was good. I will continue to book rooms there for future Mayo Clinic appointments.
Stayed 2 nights in May 2024

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service, amenities
They no longer have shuttle service to the Mayo.....can no longer recommend them....was very inconvenient since this was one of the main reasons I stayed at this location and I had counted on the shuttle for Mayo appointments. This was a service they provided 6 months prior. Very disappointed......
Stayed 1 night in Apr 2024

2/10 Terrible

Wendy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was petrified dog poopsies in my room yuck! The staff was constantly ducking into a utility closet to smoke pot and cigarettes. My room was on the first floor that constantly reeked from the smoke and was a couple doors down from said utility room. I was there for my daughter’s medical treatments. She already has breathing issues, so this was absolutely terrible.
Stayed 5 nights in Feb 2024

4/10 Poor

Ethan

Travelled with family and small children
Disliked: Cleanliness, staff & service
Probably won't stay here again
Stayed 2 nights in May 2024

10/10 Excellent

Tina

Liked: Amenities
It was fresh, CLEAN, new and they did late checkouts
Stayed 1 night in May 2024

2/10 Terrible

Christopher

Disliked: Staff & service, amenities, property conditions & facilities
Staff is rude
Stayed 1 night in May 2024

8/10 Good

Karin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Though it’s a non smoking property, our room definitely smelled smoky. It wasn’t awful but noticeable when you walked in. The breakfast wasn’t great or well stocked so options are limited. The ice machine wasn’t working and there was no one at the desk to mention it to, and there was no one there at check out, just a sign to call a number that it didn’t even ring when you called. Overall the room was alright, so it served its purpose.
Stayed 1 night in Apr 2024

2/10 Terrible

Emily

Travelled with family
Room was dirty and the was blood of the ceiling of my room. Tried to talk to the manager about it but she was not there. Manager not present and unable to help the situation.
Stayed 1 night in Apr 2024

4/10 Poor

Christopher

Travelled with partner
Liked: Staff & service
They didn’t have any eggs available for the breakfast. That was the weakest breakfast I have ever seen. Also the mattresses were extremely uncomfortable and had to be very old. You sunk in them like it was a canoe.
Stayed 1 night in Apr 2024

2/10 Terrible

Cari

Stayed 3 nights in Apr 2024

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was okay. But it seemed like a lot of shady people around. We didn’t feel safe.
Stayed 1 night in Feb 2024

4/10 Poor

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, amenities
No ice machine had 3 of them but they didn't work water pressure in shower was garbage and break was sausage eggs and toast every day
Stayed 3 nights in Apr 2024

4/10 Poor

Jennifer, La Mesa

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The hot tub was cool and the TV in the room wouldn’t turn on. We frequently had to wait for service as there was no one at the front desk.
Stayed 2 nights in Apr 2024

8/10 Good

Laura

Stayed 1 night in Apr 2024

10/10 Excellent

Belester

Stayed 1 night in Apr 2024

4/10 Poor

Hanson

Liked: Amenities
Disliked: Cleanliness, staff & service
Broken lamp, candy wrappers on floor, disguisting stained couch, tv remote did not work, check in staff creepy/ laying on front desk couch. Check out person friendly and professional
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and very clean.
Stayed 1 night in Apr 2024

6/10 Okay

Rose

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Reasonable pet fee and decent rate
Stayed 1 night in Apr 2024

4/10 Poor

Diane

Stayed 1 night in Apr 2024

8/10 Good

Jennifferlynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 2 nights in Apr 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was nice.
Stayed 2 nights in Mar 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice 2 day stay at this location, pool was fun for the kiddos to play in. Room was nice and clean. Staff was friendly.
Stayed 2 nights in Mar 2024

2/10 Terrible

Emily

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very run down. It needs multiple repairs and deep cleaning done. Stained carpets, curtains and bedding. I wouldn’t recommend this for anyone traveling to the Mayo it’s not a safe or sanitary environment. No front desk staff for any hospitality you may need during your stay. Unfortunately I do not have a positive comment about my stay.
Stayed 3 nights in Mar 2024

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Kathryn

Hotel was okay and probably what you’d expect at this price point.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shawna, Mountain iron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly. Breakfast was great. Pool area was well maintained. Lobby area was nice.
Stayed 2 nights in Mar 2024

8/10 Good

Tyson

Stayed 3 nights in Mar 2024

10/10 Excellent

Marissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel!
Stayed 2 nights in Mar 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff , clean , very reasonably priced!!!
Stayed 1 night in Mar 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Edwin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub and pool were filthy. Hair and some kind of nasty brown stuff collecting in the bottom edges. Tv remote didn’t work even after waiting for over an hour for a new remote. Vending area only had pop and water even tho it’s advertised there are snacks to buy. Double charged for my room. Still waiting for the refund on that.
Stayed 1 night in Mar 2024

10/10 Excellent

Tina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks new and the beds were really comfortable!

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Was a little disappointed with the breakfast. We've been to many motels with better/more breakfast options.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeri

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was close enough to downtown Rochester but not actually down town. Staff was helpful when they were present (couldn't always find them). Our room was nice and clean and well cared for. We had a very enjoyable stay!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean! All of the staff were friendly, professional and personable.
Stayed 1 night in Mar 2024

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Alex, Elkhart

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty clean and well maintained.
Stayed 2 nights in Mar 2024

4/10 Poor

Sarah

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Alex, Elkhart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty new and well maintained facilities, very clean and organized.
Stayed 1 night in Mar 2024

6/10 Okay

Kat

Travelled with family, Travelled with family and small children
Disliked: Staff & service
The room was clean enough. One pillow was stained yellow which was off putting. Our TV didn't work and the staff couldn't fix it. The staff gave off a don't bother us vibe. The morning cook was very friendly and made us feel very welcome though.
Stayed 1 night in Mar 2024

6/10 Okay

Mike

Liked: Cleanliness
Disliked: Amenities
Television didn't work. Called down to front desk and never did get it on.
Stayed 1 night in Mar 2024

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In my first two nights I have been switched into four different rooms because something didn’t work that was essential to stay in anyone’s hotel. No wash clothes to wash your body and when you ask for them they want to give you hand toilets. SMH!!! First night was cool until I needed to take a shower. The tub was clogged and you had to was your feet like taking a bath to make sure you weren’t putting back in dirty water. Got a room change for this. Second night, new room the toilet won’t flush and when I told the front desk we don’t know how long before the can get the maintenance man onsite to fix. This is at 11pm at night. So we get another room. Immediately pass because smelled like an ashtray. Now I’m on room number four and the sink stopper won’t open to let the water go down the drain. How do they expected you to wash your hands and face with a sink full of water. I would not recommend this place to anyone!

2/10 Terrible

Chelsea

Stayed 1 night in Mar 2024

2/10 Terrible

Geralyn

Business traveller, Travelled with partner
Couch had big stains & visibly soiled all over. Lampshades & desk chair all broken. Sheets stained. One of the TV’s couldn’t be used with the remote. No one was at desk to check in. Maid passing through tried to find him & it took about 10 minutes.
Stayed 3 nights in Mar 2024