The room was very clean, but there were several things wrong or missing. The phone didn't work, the tv remote didn't work (which the front desk person kindly came to re-pair with the tv- it had to be paired with the tv), but then trying to watch youtube tv (which is what you were supposed to watch), it kept getting cut off saying the time limit was up, our fitted sheet had holes in it (he kindly brought a new sheet), the curtain didn't cover the whole window so a lot of light came in (we hung our holey sheet to block the light), there was no closet nor anywhere else to hang anything, and there was nowhere to put your bags, except the floor. The lining on the chair was falling apart. The bathroom was tiny, but fortunately the sink was outside the bathroom. Also, we were surprised by the fact that there is no carpet. I can see now in the photo that there in no carpet, but that was unexpected. The front desk person was very polite, friendly, and as helpful as possible. The room was very clean, and the shower worked well except we were out of conditioner. Overall it was comfortable and clean, but so many things were not working or missing, etc.