When we got to the room, we realized the toilet seat had a broken screw that holds the seat to the toilet, then we realized the handle was broken. We called down and because it was after 10pm (the front desk closes at 10pm?!), we got the “after hours operator.” I told the person we needed a new room and she said there was nothing she could do because there wasn’t anyone there. I said I wasn’t going to stay in a room with a broken toilet, and she said she would call me back. I never heard another word. I had to take the back off the toilet to pull the stopper so it would flush. The toilet was running all night, it sounded like there was a leak somewhere.
I also went to clean a spot of vanilla ice cream we dropped on the floor with a wet tissue and it came back brown, it’s obvious the floors were not mopped.
The hardwoods floors were a good idea, but not with beds that have legs. It sounded like the upstairs people were rearranging the room all night.
Worst. Hotel. Stay. Ever.