Lobby
Check availability

Reviews of Hampton Inn Richmond-Midlothian Turnpike

2.5 out of 5
Hampton Inn Richmond-Midlothian Turnpike
800 Research Rd, Richmond, VA

Reviews

8.4

Very good

Rating 10 - Excellent. 294 out of 618 reviews" "
Rating 8 - Good. 213 out of 618 reviews" "
Rating 6 - Okay. 61 out of 618 reviews" "
Rating 4 - Poor. 36 out of 618 reviews" "
Rating 2 - Terrible. 14 out of 618 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Phil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed
Stayed 1 night in Apr 2024

10/10 Excellent

Amy, Chapel Hill

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice. Breakfast was a little paltry after 8:45 and it was supposed to be served until 10. I chose this hotel specifically for a hot breakfast but eggs were already gone. Oh well
Stayed 1 night in Mar 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay
Stayed 4 nights in Dec 2023

6/10 Okay

Crystal

Stayed 2 nights in Feb 2024

4/10 Poor

Shirley

Business traveller
Disliked: Staff & service, amenities
Upon checking in I was given a room on the first floor. As a female, I don't feel safe on the first floor of any hotel. When I asked the front desk representative to assign me to a room on another floor due to safety concerns, he said he could not do this because I had booked the room through a third-party booking agent. Then he told me he did not have any rooms available. The hotel was not full. I felt I was treated rudely.
Stayed 1 night in Jan 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times and its always a good place. Quiet, convenient to my travels and the staff is always friendly. Right next door to plenty of retail and a Wawa, and fast food places as well.
Stayed 1 night in Jan 2024
Response from Vin on 16 Jan 2024
Dear Valued Guest,Thank you for taking the time to share your positive feedback! We are delighted to hear that you have chosen to stay with us many times and have consistently had a good experience.It's wonderful to know that you find our location quiet and convenient for your travels. We appreciate your kind words about our friendly staff, and we're pleased that our proximity to retail options, Wawa, and fast-food places adds to the convenience of your stay.Your continued loyalty is truly valued, and we look forward to welcoming you back for many more enjoyable stays in the future. If there's anything specific you enjoy or if you have any suggestions for how we can make your next visit even more delightful, please feel free to let us know.Thank you for choosing us, and we appreciate the opportunity to serve you!

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room/bathroom was clean with plenty of towels etc. The room was chilly and no way to turn up the temp. Suggestion: consider putting the guests with pets on the first floor only.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mary

Stayed 2 nights in Dec 2023

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
I have nothing but good things to report for my stay! The fact that a varied and delicious buffet breakfast is included in the price makes this place an excellent value in my opinion! It's actually hard for me to come up w/something I find less than great. I guess if I was gonna mention anything picky...it would be that there's a slight pitch in the ground floor hall on one end. They installed a handrail which helps people like myself w/ bad knees ( going even slightly downhill is the part that gets my attn w/messed-up knees). But like I said, that's a picky item. I would overall highly recommend this place from my stays thus far.
Stayed 1 night in Nov 2023
Response from Vin on 8 Dec 2023
Dear Valued Guest,Thank you for taking the time to share your positive experience at our Hampton Inn. We are thrilled to hear that your stay was excellent and that you found value in the varied and delicious buffet breakfast included in the price.Your feedback is truly appreciated, and we're glad to know that you would highly recommend our place based on your positive experiences. We also appreciate your attention to detail in mentioning the slight pitch in the ground floor hall. Your feedback helps us identify areas for improvement, and we will certainly look into addressing it.If there's anything else you'd like to share or if you have any specific preferences for your future stays, please feel free to let us know. We look forward to continuing to provide you with excellent service during your stays with us.Thank you for choosing Hampton Inn. We appreciate your kind words and the opportunity to serve you!

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to
Stayed 3 nights in Nov 2023

10/10 Excellent

Mindy, FAIRFAX STATION

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Seneika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean spacious rooms
Clean, spacious room and good location. Will stay here again when I’m in the area.
Stayed 1 night in Nov 2023
Response from Vin on 14 Nov 2023
Dear Senica,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay at Hampton Inn Midlothian Turnpike.It's fantastic to know that you found our rooms clean and spacious, and our location convenient. We appreciate your kind words and are thrilled to hear that you plan to stay with us again when you're in the area.We look forward to welcoming you back and providing you with another wonderful experience.Safe travels and see you soon!

6/10 Okay

Tommy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and polite. Our room was very clean!
Stayed 1 night in Oct 2023

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Of all the hotels we’ve utilized in this area, this one felt nicely updated. The bathroom was modern and functional. No musty smell. The space was comfortable, and the location is convenient to many things.
Stayed 1 night in Oct 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean and nice, but pool was unexpectedly closed, which was disappointing to my children.
Stayed 1 night in Oct 2023

2/10 Terrible

JENNIFER

Stayed 1 night in Sep 2023

10/10 Excellent

Darrell

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Not far from shopping areas
Stayed 2 nights in Sep 2023

10/10 Excellent

Kathleen

Stayed 1 night in Sep 2023

10/10 Excellent

BEVEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights while visiting family in the area. Hotel is well located off of Midlothian Hwy next to Target and Kohls. Lots of dining and shopping options in the area. Quiet and clean. Staff was pleasant and accommodating. Would stay again.
Stayed 5 nights in Aug 2023

8/10 Good

Ratna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Put a board holder on the road to see it properly. It was sitting behind gas station and need to peek when moving through the traffic
Stayed 1 night in Aug 2023

6/10 Okay

John

Travelled with family
Liked: Staff & service, amenities
We stayed here for a family reunion. All good — welcoming staff, good parking, speedy elevator, updated bathroom, good AC, nice breakfast — except for THE ANTS on and around the bed. Here are some pics: file:///var/mobile/Library/SMS/Attachments/bb/11/70EF313E-731C-443E-8D9F-0166EE3091BF/IMG_0188.HEIC
Stayed 1 night in Aug 2023

6/10 Okay

Chantal-aimee

Travelled with family
Location
Stayed 2 nights in Aug 2023

8/10 Good

Carol R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a well-maintained, excellent place to stay. The downside is that there is not a safe way to walk to restaurants because there are no sidewalks. There are many fast food restaurants in the area but not many restaurants. You will need to drive to a restaurant.
Stayed 1 night in Jun 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and kind satff
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in May 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at this Hampton before and it was remodeled last year, so its pretty fresh and well maintained. The staff has always been pleasant and I've had no issues whatsoever. Free breakfast is a plus, and the area has plenty of shopping and restaurants, so no shortage of things to do. Great little diner right across the way behind the WaWa as well.
Stayed 1 night in May 2023
Response from Darius on 2 Jun 2023
Thank you for your feedback Mr. Charles we look forward to having you stay with us again, Enjoy your day.

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Delicious breakfast
Stayed 2 nights in May 2023
Response from Darius on 2 Jun 2023
Were glad you enjoyed our Breakfast!

8/10 Good

Caroline

Stayed 2 nights in May 2023
Response from Darius on 2 Jun 2023
Thank you for taking the time to rate us on our service.

10/10 Excellent

Tabitha c

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and friendly staff
Stayed 1 night in May 2023
Response from Darius on 2 Jun 2023
Were glad that you enjoyed your stay and we hope to see you again.

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Minna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely loved that it is modern, this is why I chose the hotel. But, more attention and detail is needed in the cleaning: our bathroom had multiple hairs on the floor! There were hairs in the nooks and crannies of the bathroom as well as in plain sight.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and safe
Stayed 4 nights in Apr 2023

8/10 Good

Ron

Stayed 1 night in Apr 2023

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Dee on 12 Jan 2023
Thank you so much for taking the time to share your experience at our Hotel.

6/10 Okay

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay. Not great. Not bad. Staff was very nice.
Stayed 1 night in Nov 2022
Response from Dee on 12 Jan 2023
Thank you so much for taking the time to share your experience at our Hotel.

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff.

10/10 Excellent

Delores

Travelled with group
Liked: Cleanliness, staff & service, room comfort
It was really nice staff amazing
Stayed 2 nights in Oct 2022

8/10 Good

Teri

Stayed 2 nights in Oct 2022

2/10 Terrible

Michele

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The room was clean. The property is undergoing renovation outside. We had problems checking out. The desk clerk attempted to charge Travelocity more than the price quoted. It took me 35 minutes on the phone to resolve. Clearly the hotel’s fault.
Stayed 1 night in Oct 2022

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a decent Hampton Inn, although rennovations were ongoing during my stay, so the entrance was blocked and not clearly marked for the alternate entrance. Not a big deal, as this is temporary. Property was well maintained and clean, but the front desk staff was almost never at the front desk, always in a back room or off someplace. This made check in and check out a little slow. Otherwise a decent deal for the money and the consistent rooms that Hampton offers.
Stayed 1 night in Oct 2022

4/10 Poor

Scott

Stayed 1 night in Oct 2022

10/10 Excellent

Matthew

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place close to my job
Stayed 1 night in Aug 2022

2/10 Terrible

DEBORAH, OIL CITY

Stayed 1 night in Aug 2022

6/10 Okay

Kathy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Darius art the front desk was very kind and helpful. The lady that worked at the breakfast was wonderful too, i think her name was Maria. But the rugs are very dirty in the hallway abs the rooms. Outside the building is very dirty too.
Stayed 2 nights in Aug 2022