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Reviews of Charters Towers Motel

3 out of 5
Charters Towers Motel
95 Hackett Terrace, Richmond Hill, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 127 reviews" "
Rating 8 - Good. 50 out of 127 reviews" "
Rating 6 - Okay. 13 out of 127 reviews" "
Rating 4 - Poor. 4 out of 127 reviews" "
Rating 2 - Terrible. 0 out of 127 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh, clean and comfortable. Rom had a king bed, kitchenette with mini fridge (that had a separate freezer - not a small compartment inside the fridge), lovely soft towels. Staff were friendly, well oraganised and efficient and gave accurate and useful info about the local area. Would absolutely stay here again!

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large shower for bigger people, friendly and helpful service.

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Barbara

Stayed 1 night in Nov 2022

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable motel
Very clean, comfortable motel Convenient to shops etc
Stayed 1 night in Oct 2022

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complementary bottles of water and biscuits in each room
Stayed 1 night in Sep 2022

6/10 Okay

BARBARA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Needs up dating
Rooms could do with up date. Tv very small & old. Only a double bed on wheels ( keep moving all night) old as well not comfortable. Pillows flat no filling left in them. Ac great.
Stayed 2 nights in Sep 2022

10/10 Excellent

Lisa

Stayed 1 night in Aug 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Clean and tiny
Stayed 2 nights in Aug 2022

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, clean and comfortable
Stayed 1 night in Aug 2022

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and it's fairly close to town. Bit noisy from road noise and also had people in next two rooms outside talking but soon zoned out to it.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Terry

Stayed 1 night in Jun 2022

10/10 Excellent

Lisa

Stayed 1 night in May 2022

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Lisa

Business traveller
Stayed 1 night in Jan 2022

10/10 Excellent

Michael, Hatton Vale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was well equipped, even had a small kitchenette area. Clean, tidy and comfortable. The shower was great, good water pressure and plenty of hot water. Staff were very friendly and welcoming. I look forward to staying again.
Stayed 1 night in Jan 2022
Response from Julia on 11 Feb 2022
Thank you Michael for choosing to stay with us and for your positive feedback.

10/10 Excellent

Billie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property has cute little country touches that suit the area e.g lanterns hanging outside. The owner contacted me regarding my checkin and was accommodating
Stayed 1 night in Dec 2021

8/10 Good

Brett

Stayed 1 night in Dec 2021

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charters Accomodation
Room was clean comfortable and had good air conditioning. quiet. Parking at door of your room. very nice staff
Stayed 1 night in Nov 2021

4/10 Poor

Rommel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
cockroaches in room, couldn't turn off light, where car was parked and light was coming through, when sleeping, even with curtains shut
Stayed 1 night in Nov 2021

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
prensetration
Stayed 1 night in Oct 2021

10/10 Excellent

Peter

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean with comfy beds
Stayed 1 night in Oct 2021
Response from Maree on 13 Oct 2021
Thank you for staying with us, we really appropriate your feedback

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were lovely and very helpful! When booking through Expedia it didn’t put us in the room we had booked, the lady at the front desk sorted it out for us. Nice rooms, comfy beds, easy walk to a steakhouse.
Stayed 1 night in Sep 2021
Response from Maree on 13 Oct 2021
Thank you Holly, Glad you enjoyed your stay.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

William

Stayed 2 nights in Aug 2021

8/10 Good

Graham

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staffing ,close to town comfortable bed, large room
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. But noisy as next to a main road with lots of road trains.
Stayed 1 night in Jul 2021

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous caring people and clean motel. Plenty of washing machines and dryers. A plus when one is travelling.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bit noisy, close to the highway
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff with the right mix of helpfulness and respecting privacy.
Stayed 3 nights in Jul 2021

6/10 Okay

maurice

Liked: Cleanliness, staff & service
Booked a queen bed with seating to suit older people ,got a double bed and single , one chair in room and a outside.table with 2 chairs
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A super clean and very comfortable room at Charters Towers Motel. Great to have a double sink and microwave.
Stayed 1 night in Jun 2021
Response from Julia on 16 Jun 2021
Thank you for your positive feedback

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facilities.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was well located if heading to Cairns ,well equipped with kitchen equipment and toaster. Only stayed one night,not a good connection to wi fi.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Comfortable and clean. Traffic noise was a little disturbing.
Stayed 3 nights in Apr 2021

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean ,staff friendly very comfortable bed.
Stayed 1 night in Apr 2021

8/10 Good

William

Liked: Cleanliness, staff & service
Convenient
A very convenient location, the staff were very friendly.
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were amazing from our first point of contact until check out. Will definitely staff again
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Accommodated a late arrival and contacted us after we left as we had left a kindle behind.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best was price and courteous staff. Worst was that there is some noise because of its location at the junction of two roads. So the two balance out.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2021