Suite, 1 King Bed with Sofa bed, Non Smoking | Mountain view
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Reviews of Comfort Inn & Suites Raphine - Lexington near I-81 and I-64

2.5 out of 5
Comfort Inn & Suites Raphine - Lexington near I-81 and I-64
584 Oakland Cir, Raphine, VA

Reviews

7.8

Good

Rating 10 - Excellent. 147 out of 432 reviews" "
Rating 8 - Good. 160 out of 432 reviews" "
Rating 6 - Okay. 68 out of 432 reviews" "
Rating 4 - Poor. 35 out of 432 reviews" "
Rating 2 - Terrible. 22 out of 432 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

walter

very good
Stayed 1 night in Apr 2024
Response from GM on 30 Apr 2024
Dear Valued Guest:Thank you for your feedback. We are glad you enjoyed your stay hope to see you again soon.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy area close to highway. Noisy racing mc’s. Walls were slopping painted and not cleaned up to look neat. Older tub. Breakfast area was clean. Food was good. Ground workers were hanging around in room.
Stayed 1 night in Apr 2024
Response from GM on 20 Apr 2024
Dear Valued Guest:Thank you for your feedback:We are working on updating our rooms .Thank you for the compliment on our breakfast

10/10 Excellent

Laure

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in Mar 2024
Response from gm on 10 Apr 2024
Dear valued Guest:Thank you for your feedback. We are glad you enjoyed your stay with us. Hope to see you again Michelle FiorvanteGeneral Manager

10/10 Excellent

JENESS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view of the mountains! Free breakfast was hot and was good, rooms were clean, staff very friendly and helpful
Stayed 2 nights in Feb 2024
Response from gm on 30 Mar 2024
Dear valued Guest:Thank you for staying with us. Hope to see you again in the future

10/10 Excellent

Elisabelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice. Breakfast options were varied. Gym needs a little bit of love but that’s it!
Stayed 3 nights in Feb 2024
Response from gm on 30 Mar 2024
Gear Valued Guest:Thank you for staying with us. Hope to see you again in the future

10/10 Excellent

Jessica

Stayed 2 nights in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Laurier

Travelled with partner
The breakfast was good.
Stayed 1 night in Nov 2023

10/10 Excellent

Uros

Liked: Amenities
Nice
Stayed 3 nights in Nov 2023

8/10 Good

Jennifer

Stayed 2 nights in Nov 2023

8/10 Good

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Nephew Day
Stayed 2 nights in Nov 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Review
Sorry. I will not stay here (or recommend) Peeling wallpaper in bathroom Water stained ceiling Carpet condition very old Place somewhat clean.
Stayed 1 night in Nov 2023

8/10 Good

Jacqueline

Stayed 2 nights in Nov 2023

6/10 Okay

Annmarie

I was conveniently located for our ride that weekend.
Stayed 2 nights in Oct 2023

6/10 Okay

Duc

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
On Mon 10/30/23, nobody at front desk, everybody get lock out, no breakfast, no service. We had to wait for three hours before someone came to open the door for us.
Stayed 2 nights in Oct 2023

10/10 Excellent

Duc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to wait on the girl to finish smoking out front to check in, and she was clearly either sick or suffering from allergies coughing and rubbing her runny nose while checking me in. Very run down property, old thrift store furniture, sink was cracked, carpet worn and tired, paint coming off the walls in places and chipped in the bath. Overall wayyyyyy over priced dump. Should have been a 1 star hotel for $59, not $170.
Stayed 1 night in Oct 2023

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay there at the last minute traveling back on Rt 81. Was much better than expected for the price. Set back enough from the Interstate that we did not hear the traffic. Also the added breakfast was a welcome treat.
Stayed 1 night in Oct 2023

6/10 Okay

araceli

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

J

Disliked: Cleanliness
Smelled like cigarettes
Stayed 2 nights in Sep 2023

6/10 Okay

Noemi

Travelled with partner
Peeling paint in bathroom and you had to close the bathroom door to use the toilet! Torn window screen, lamp unplugged, no light, but needed it to connect wifi chargers.
Stayed 1 night in Sep 2023

8/10 Good

Robert

Stayed 1 night in Sep 2023

8/10 Good

Casey

Travelled with family
Liked: Staff & service
Staff & GM were very friendly! Our room smelled like cigarette smoke and aerosols spray.
Stayed 2 nights in Sep 2023

8/10 Good

Bernadette, Chesapeake

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not stocked well... we had to wait for eggs. Waffle mix was flavored. Hoping for a better breakfast before dropping my son off for his first semester at VMI.
Stayed 1 night in Aug 2023

10/10 Excellent

Sharon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds and bedding were very comfortable and spotless. Breakfast had extensive offerings, and dining room was huge. Staff was friendly and helpful.
Stayed 2 nights in Sep 2023

8/10 Good

Jimmie

Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Comfortable bed and room.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds
Stayed 1 night in Aug 2023

2/10 Terrible

Hope

Stayed 1 night in Aug 2023

4/10 Poor

Tim

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’ll get you through the night, but…
It was terribly humid in the room, even when AC cranked up. The room had a bad door latch. WiFi was very poor and so was the cell service. Some mold in the bathroom. Overall poor condition of hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Cacy

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2023

10/10 Excellent

Vadim

Stayed 1 night in Jul 2023

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Martin, Burbank

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were terrible. The hall stunk like old cigarettes but the sweet young lady up front was amazing and very kind.
Stayed 1 night in Jun 2023

10/10 Excellent

Albert

Stayed 1 night in Jun 2023

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
I’d return here again.
Clean and quiet. I spent two nights in two different rooms. Both had some minor condition issues. But overall a very restful stay. Their breakfast was really good.
Stayed 1 night in May 2023

8/10 Good

Denny

Stayed 1 night in May 2023

10/10 Excellent

Susan, Pittsgrove

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. Good breakfast buffet!
Stayed 3 nights in May 2023

4/10 Poor

Nancy

Travelled with family
Disliked: Staff & service, property conditions & facilities
Avoid at all costs! 300 for this?!?!?!
Totally a rip off for the money. We paid nearly 300 dollars to stay in this dump. Location is next to truck stops. No real restaurants around. Check in was fine but obvious guy not thrilled to be there. Room and hotel were dingy and in need of maintenance and a facelift. My husband said the place just gave him the creeps.. Bed was comfortable but AC did not cool. The dog panted all night and we sweated. In the morning the elevator would not stop on the main floor, which was a problem as I was traveling with my mother who is in a wheelchair. Front desk was no help. Breakfast lady came up with the idea of calling the elevator while we ride it so it would open on the main floor so we could get my mother out. Breakfast was good. In short: I wish I could get my money back. Avoid at all costs
Stayed 1 night in May 2023

8/10 Good

Gilda, EAST GREENBUSH

Liked: Cleanliness
Breakfast was disappointing
Stayed 1 night in Apr 2023

8/10 Good

Harold

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Stayed 1 night in Apr 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful hotel
Stayed 1 night in Apr 2023

10/10 Excellent

Laura, Fredericksburg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They were very nice very clean rooms. The breakfast was awesome.
Stayed 2 nights in Mar 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe to stay there!
Nice fitness Cntr. Hotel was fine. No issues.
Stayed 1 night in Mar 2023

10/10 Excellent

Vera

Stayed 1 night in Mar 2023

10/10 Excellent

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were completely satisfied.
Stayed 1 night in Mar 2023