Dear Jeannette,Thank you for sharing your feedback with us.We're delighted to hear that you liked your room, especially since there were three of you traveling. Providing comfortable accommodations for our guests is one of our top priorities, and we're glad we could meet your needs in this regard.Regarding breakfast, we apologize if the offerings did not meet your expectations. We appreciate your feedback and will certainly take it into consideration as we review and improve our breakfast options. We strive to offer a variety of choices to accommodate different preferences, and we will explore ways to enhance the breakfast experience for our guests.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure you have a fantastic experience with us every time you stay.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Warm regards,

Hi Neda...Thank you for taking the time to share your feedback with us. We sincerely apologize for the cleanliness issues and other inconveniences you encountered during your stay. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short of your expectations in this regard.We take cleanliness and hygiene very seriously, and we will be investigating the issues you mentioned to ensure they are promptly addressed. Additionally, we appreciate your feedback regarding the amenities provided in the room and at the front desk. We will review our offerings and procedures to see where improvements can be made.Regarding the pool, safety is a top priority for us, and we will be reviewing our protocols to ensure that proper safety measures are in place.Regarding the security deposit, it's in place to ensure the safety and security of our guests and their belongings. The security deposit is a standard procedure designed to protect both our guests and our property. Rest assured, any deposit taken is refunded promptly upon check-out, provided there are no damages or incidentals.We appreciate your suggestions and will take them into consideration as we strive to improve our services and facilities.Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Warm regards,The Hotel Management

Dear Jordy,We're delighted to hear that you enjoyed your time at our hotel! Providing a positive experience for our guests is our top priority, and we're thrilled that you had a pleasant stay with us.If there's anything specific that made your experience memorable or if there's anything we can do to make your next visit even better, please feel free to let us know. We're here to ensure you have a wonderful stay with us every time you visit.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Warm regards,

Dear Customer,Thank you for taking the time to leave us a great comment. Your opinion is very important to us, as we are always looking to improve and provide quality service to our customers. Once again, thank you for choosing the Hôtel du Nord. We hope to have the opportunity to welcome you again in the near future and offer you an even more remarkable experience.Looking forward,The Hôtel du Nord team

Dear Customer,Thank you for taking the time to leave us a great comment. Your opinion is very important to us, as we are always looking to improve and provide quality service to our customers. Once again, thank you for choosing the Hôtel du Nord. We hope to have the opportunity to welcome you again in the near future and offer you an even more remarkable experience.Looking forward,The Hôtel du Nord team

Hi Saeed,Thank you for your excellent appreciation.Best regards,

Hi Jillian,Thank you so much for staying with us.Best regards,

Thank you for your feedback!We're thrilled to hear that you found our staff very nice and that you were pleased with the cleanliness and quality of your room. Your satisfaction is our top priority, and we're delighted that we could meet your expectations in these aspects.We apologize for any inconvenience caused by the absence of an elevator, and we appreciate your understanding. Additionally, we're sorry to hear that the pool temperature wasn't to your liking. We'll make sure to address this issue to ensure a more comfortable experience for our guests in the future.We hope to have the opportunity to welcome you back for another enjoyable stay.Best regards,

Bonjour Esperanza,Nous sommes ravis d'apprendre que vous avez trouvé nos lits confortables et que vous envisagez de séjourner à nouveau chez nous à l'avenir. C'est un vrai plaisir de savoir que vous avez apprécié votre expérience et que vous avez l'intention de revenir. Nous nous efforçons continuellement de fournir un hébergement de qualité et un service exceptionnel à nos clients, et nous sommes reconnaissants de votre soutien. Nous serions ravis de vous accueillir à nouveau lors de votre prochain séjour. Si vous avez besoin de quoi que ce soit ou si vous avez des demandes spécifiques pour votre prochaine visite, n'hésitez pas à nous le faire savoir. Nous sommes là pour vous aider et nous nous réjouissons à l'avance de votre retour.Merci et au plaisir

Dear Customer,Thank you for taking the time to leave us a great comment. Your opinion is very important to us, as we are always looking to improve and provide quality service to our customers. Once again, thank you for choosing the Hôtel du Nord. We hope to have the opportunity to welcome you again in the near future and offer you an even more remarkable experience.Looking forward,The Hôtel du Nord team

Dear Janice,We're delighted to hear that you enjoyed the comfortable bed with its red and gray decor!Your comfort is our priority, and we're thrilled that our bedding helped contribute to a pleasant stay for you. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back for another restful stay!Warm regards,

Hi Terrence,Thank you for your excellent review. We look forward to welcoming you again to the Hôtel Du Nord!Best regards,

Dear Customer,Thank you for taking the time to leave us a great comment. Your opinion is very important to us, as we are always looking to improve and provide quality service to our customers. Once again, thank you for choosing the Hôtel du Nord. We hope to have the opportunity to welcome you again in the near future and offer you an even more remarkable experience.Looking forward,The Hôtel du Nord team

Hi Abhishek,Thank you for staying with us.Best regards,

Thank you for sharing your feedback with us!We're glad to hear that you had an overall good experience during your stay. However, we understand that the breakfast didn't fully meet your expectations. Your input is valuable to us, and we'll certainly take it into consideration as we continuously strive to enhance our offerings and ensure our guests have a satisfying experience in every aspect of their stay.We're pleased to inform you that we've recently added a continental buffet option to our breakfast, which we believe will provide a more fulfilling and varied experience for our guests. We hope this improvement will further enhance your future stays with us.We hope to have the opportunity to welcome you back again in the future and provide you with an even more fulfilling experience.Best regards,

Hi Marcela,Thank you for sharing your feedback with us. We're glad to hear that you found the beds nice, clean, and comfortable, and that you enjoyed the tasty breakfast and the friendly staff. Your compliments are appreciated, and we're committed to providing a pleasant experience for all our guests.We apologize for any shortcomings you experienced with the cleanliness of the room and the condition of the furniture. Maintaining a clean and well-maintained environment is important to us, and we'll address these concerns with our housekeeping and maintenance teams to ensure improvements are made.Your feedback is valuable to us as we strive to provide the best possible experience for our guests. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to let us know. We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Thanks,

Cher Anne-Sophie,Merci beaucoup d'avoir pris le temps de partager vos impressions sur votre séjour à l'Hôtel du Nord. Nous sommes ravis d'apprendre que vous avez trouvé notre établissement adapté pour une bonne nuit de sommeil et que vous avez apprécié l'accès à notre piscine.Concernant le petit-déjeuner, nous avons le plaisir de vous annoncer que nous avons récemment ajusté notre déjeuner pour un buffet continental.Nous sommes désolés si l'ambiance n'était pas aussi calme que prévu pendant votre séjour. Nous nous efforçons de fournir un environnement propice au repos et à la détente pour tous nos clients, et nous regrettons que cela n'ait pas été le cas pendant votre visite.Nous espérons avoir le plaisir de vous accueillir à nouveau à l'Hôtel du Nord dans un proche avenir, afin de vous offrir une expérience plus satisfaisante.Cordialement,

Dear Nicholas,Thank you for choosing Hotel du Nord once again for your stay, and we're thrilled to hear that overall, your experience was amazing.However, we're sorry to learn that you experienced issues with our internet connection during your stay. Your comfort and satisfaction are our top priorities, and we sincerely apologize for any inconvenience this may have caused you and your son. We will take steps to address this issue to ensure our guests can enjoy a reliable internet connection during their time with us.We're delighted to hear that you plan to return for wrestling events nearby. We look forward to welcoming you back, along with your family, and providing an even more enjoyable experience during your next stay.We hope to see you again soon!Best regards,

Dear G.Thank you so much for your kind words! We're delighted to hear that you found Hotel du Nord to be a lovely hidden gem in Quebec City. It's our goal to provide each guest with a memorable and enjoyable experience, and we're thrilled that we could exceed your expectations.We hope to have the pleasure of welcoming you back to our hotel in the future. Until then, if there's anything else we can assist you with, please don't hesitate to let us know.Warm regards,

Dear Jeroda,We're thrilled to hear that you loved your stay with us! Providing a memorable experience for our guests is what we strive for, and we're delighted that we were able to meet your expectations.If there's anything specific that made your stay enjoyable or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure you have a wonderful experience with us every time you stay.Thank you for choosing to stay with us, and we can't wait to welcome you back again soon!Warm regards,

Dear Taeseong,Thank you for your glowing review! We're thrilled to hear that you found our staff to be good and friendly, and that you appreciated the cleanliness of our hotel and rooms. Your recommendation means a lot to us, and we're grateful for your kind words. We strive to provide all our guests with a comfortable and welcoming experience, and we're delighted that we succeeded during your stay.We look forward to welcoming you back to Hotel du Nord in the future. If there's anything else we can do to enhance your next visit, please don't hesitate to reach out.Warm regards,

Dear Helene,Thank you for taking the time to share your feedback with us. We're glad to hear that you found the parking convenient and the beds comfortable during your stay at Hotel du Nord. We're also pleased to know that your basement-like room was clean and served its purpose well.However, we apologize if you found the hotel itself to be just "fine" and not particularly special. We understand that our location in the residential section of the city may have made it less convenient for accessing attractions like the Old City, requiring a drive or bus ride. We appreciate your understanding in this matter.We regret any difficulties you encountered in finding places to eat later in the evening. We will take your comments into consideration as we strive to improve our services and amenities to better meet the needs of our guests.If you decide to stay with us again in the future, please don't hesitate to reach out if there's anything we can do to make your experience more enjoyable.Warm regards,

Hi Yinghua,Dear Alexandre,Thank you for your suggestion regarding our breakfast offerings. We appreciate your feedback as it helps us identify areas for improvement.Ensuring a satisfying breakfast experience for our guests is important to us, and that's why we recently upgraded our breakfast for a continental Buffet.We strive to provide a variety of choices to cater to different preferences and dietary needs, and we will work to improve the quality and selection of our breakfast offerings to better meet the expectations of our guests.Thank you again for your valuable input. If you have any further suggestions or if there's anything else we can assist you with, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best wishes,

Hi Amy,Dear Alexandre,Thank you for bringing these concerns to our attention. We sincerely apologize for any inconvenience you experienced during your stay at Hotel du Nord.We take matters of cleanliness and guest comfort very seriously, and we're sorry to hear about the strange smell in your room and the potential allergy issues you encountered. Rest assured, we will investigate this matter thoroughly to ensure that our rooms meet the highest standards of cleanliness and hygiene.Regarding the lack of an elevator, we understand that this can be inconvenient, especially when bringing luggage to the room. We apologize for any difficulty you experienced and will consider your feedback as we assess ways to improve accessibility for our guests.We also apologize for any inconvenience caused by the parking situation. We understand that having the parking lot located on a separate street can be inconvenient for guests, especially when bringing luggage in and out of the hotel. Please note that we advise our guests to unload their luggage from their vehicles at the drop-off area located at the entrance of the Hotel.We also have parking located directly behind the hotel.We will review our parking arrangements to see if there are any improvements that can be made to enhance the guest experience.Once again, we apologize for any inconvenience you experienced and thank you for bringing these matters to our attention. If you decide to stay with us again in the future, please don't hesitate to reach out if there's anything we can do to make your experience more enjoyable.Warm regards,

Dear Ashley,Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you and your family enjoyed your four-night stay at Hotel du Nord.It's fantastic to hear that the pool was a big hit with the kids and that you found our parking ample. We're delighted that you appreciated our breakfast offering, and it's great to know that it provided a convenient option for enjoying breakfast in your room or on the go.We're glad that our location served as a central hub for exploring various attractions in the area, and we're pleased to hear that you found our hotel clean, quiet, and well-equipped with a kitchenette for preparing meals. We're also glad you found our staff friendly and helpful, and that you enjoyed the coffee bar.Furthermore, we're excited to announce that we have recently added a continental buffet to our breakfast offerings, providing even more options for our guests to enjoy.Thank you for your kind words and for highlighting the aspects of your stay that made it enjoyable. We would be honored to welcome you and your family back to Hotel du Nord in the future. Please don't hesitate to reach out if there's anything we can do to make your next stay even more memorable.Warm regards,The Hotel du Nord Team

Bonjour,Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous, et nous sommes profondément désolés d'apprendre que votre séjour n'a pas été à la hauteur de vos attentes.Nous sommes sincèrement désolés pour les désagréments que vous avez rencontrés, notamment la chambre sombre dans un sous-sol, la présence de moisissure dans la salle de bain et le niveau de propreté qui n'était pas à la hauteur de nos standards. Vos commentaires sont pris très au sérieux, et nous prendrons des mesures immédiates pour remédier à ces problèmes.En ce qui concerne le petit déjeuner inclus, nous sommes navrés que l'offre proposée ne vous ait pas satisfait. Nous tenons également à vous informer que nous avons récemment introduit un nouveau buffet continental pour le petit déjeuner, dans lequel nous avons pris en compte les préférences de nos clients. Nous espérons que cette nouvelle option répondra davantage à vos attentes lors de vos prochains séjours.Nous vous présentons nos plus sincères excuses pour ces inconvénients et nous espérons avoir l'opportunité de regagner votre confiance lors d'un prochain séjour. Si vous nous donnez une autre chance, nous ferons tout notre possible pour vous offrir une expérience agréable et sans souci.Cordialement,

Bonjour,Nous vous remercions sincèrement d'avoir pris le temps de partager vos impressions positives concernant votre séjour chez nous.Nous sommes ravis de savoir que vous avez trouvé notre établissement bien organisé et propre. Nous mettons un point d'honneur à offrir à nos clients un environnement accueillant et impeccable, et vos commentaires sont une véritable récompense pour nos efforts.Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour une expérience tout aussi agréable.Cordialement,