Upper Beach Front | Living area | Flat-screen TV, fireplace, DVD player
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Reviews of Shorewater Resort

3 out of 5
Shorewater Resort
3295 Island Hwy. West, Qualicum Beach, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 110 out of 200 reviews" "
Rating 8 - Good. 71 out of 200 reviews" "
Rating 6 - Okay. 14 out of 200 reviews" "
Rating 4 - Poor. 4 out of 200 reviews" "
Rating 2 - Terrible. 1 out of 200 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Brad

Business traveller
Liked: Cleanliness
If you are a light sleeper....
Waterfront was gorgeous. Bed was very hard and the building is very noisy. You can hear everyone else around you. Great staff and great town
Stayed 2 nights in Jan 2024

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful suite with an amazing view. The property is on a great beach. Really enjoyed our stay
Stayed 1 night in Sep 2023

6/10 Okay

betty

Liked: Cleanliness, amenities, property conditions & facilities
They have multiple correspondence about welcoming you to their hotel, etc prior to arriving. However NO where on their emails correspondence will let you know or remind you that their main office is closed at 5:30pm. Check in was a nightmare if you arrive late. Make sure to get there before 5:30pm as the office will be closed till the next morning. Worse part is they offer a phone and phone number/email to contact the hotel, but it will NOT be answered or returned till someone comes in the next morning. They did try to contact us prior to closing, however the signal on the island can be horrible with most coming from elsewhere. We, unfortunately, did not get their info about lock box and no one ever returned our multiple messages/emails in regards to getting into our booked suite. I just don't want anyone to go through what we did. However the property and guests were lovely.
Stayed 2 nights in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, room comfort
To hot
Loved the gas stove. Nice & warm. It was cold outside. Unit was spacious, clean & had a beautifull view. Desk clerk was friendly & informative. Well stay there again.
Stayed 1 night in Jan 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking was onsite, apt. was in very good condition, super clean, nice gas heater stove, roomy with good furniture, late checkin was seamless. Accommodation was quiet and the ocean view and being right on the ocean was great.

8/10 Good

Molly

Travelled with family
Liked: Cleanliness
All was very good except the hide-a-bed was uncomfortable.
Stayed 4 nights in Nov 2022

10/10 Excellent

Ellen

Liked: Cleanliness, room comfort
Had a wonderful stay and will come back
Stayed 2 nights in Oct 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, room comfort
very impressed
Rented a space for workers. They were quite happy with the stay.
Stayed 3 nights in Sep 2022

2/10 Terrible

Rick

Stayed 1 night in Sep 2022

8/10 Good

Raymond

Travelled with family
Liked: Cleanliness, room comfort
Our Stay at Shorewater
The rooms were clean and comfortable with direct access and view of the beach. The area was very peacful and calm for our entire stay. The only slightly odd thing was that on our second day, people climbed up a ladder to clean our balcony and windows and could look directly into our rooms. Not having any advance notice of this our curtains were wide open and it was a bit of a surprise to look up and see something a foot from you on the other side of the glass. They were doing their job and the property managers should have been letting guests know that people would be cleaning their balconies at that time. Besides that, everything was very nice and we would probably stay again of we were in the area.
Stayed 3 nights in Jun 2022

10/10 Excellent

vinodhbabu

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice location and helpful front desk .. room was great with updated interior and decor with the view and clean
Stayed 1 night in Jun 2022

10/10 Excellent

Deborah

Liked: Cleanliness, room comfort
Great mid-range hotel.
We had an upstairs suite which had a fabulous view. This is not an upscale property, but had everything we needed to be happy.
Stayed 3 nights in Jun 2022

10/10 Excellent

Ben

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great spot for family stay, right on the beach, well appointed unit. Wish we had more than 2 nights there
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in May 2022

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
unit on the water
Stayed 2 nights in May 2022

8/10 Good

Garry

Liked: Cleanliness, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked this property and will stay here again when we are in the area
Stayed 1 night in Mar 2022

10/10 Excellent

Lanny

Travelled with family
Liked: Cleanliness, room comfort
Beach front view
The stay was amazing. Waterfront view was beautiful. Our stay was way too short to enjoy this amazing place. I would stay here again and again if the price is comparable in the peak season.
Stayed 1 night in Jan 2022

8/10 Good

Bryan

Stayed 3 nights in Dec 2021

10/10 Excellent

Noel

Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check in was efficient and friendly. The suite was comfortable and very clean, with all the basic necessities (no dishwasher) and excellent ocean front views. My only complaint would be the noise of highway traffic..but that is not within The Shorewater's control. We will be back!
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, beach view, newly renovated unit and super clean
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Better to stay in upper level unit?
Communication before our stay was very good and the location is great- right on the beach. :-) We stayed in a ground level unit and when there wasn't anyone staying in the suite above us, our unit was very quiet. When there were guests staying in the upper unit, we could what seemed like every step they took- it reminded me of when I lived in a basement suite. I would like to try staying in an upper unit but would not likely stay in a ground level one again. Check in and check out staff were very friendly and helpful- thank you!
Stayed 2 nights in Oct 2020

10/10 Excellent

amanda

Liked: Cleanliness, room comfort
ocean view!!
Fantastic location! Can’t wait to come back
Stayed 4 nights in Oct 2020

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Great location on the beach, clean and everything that you need. We had two grandkids with us and each had their own bed, so they were happy. Easy check in and out.
Stayed 3 nights in Aug 2020

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, room comfort
Good resort
No dishwasher. No after hours contact to resort staff for emergencies. The beach was amazing. There is also a sandy area on property for kids to play that was awesome.
Stayed 4 nights in Aug 2020

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, room comfort
We LOVE the Shorewater !
We have stayed there twice and it has been wonderful each time. Qualicum is stunning. The location of the Shorewater is no exception. The staff are so friendly and accommodating. We made an error in booking date and they were happy to change it even though our booking was non-refundable. We will absolutely be back.
Stayed 2 nights in Mar 2020

10/10 Excellent

R, Vancouver

Travelled with partner
Liked: Cleanliness, amenities
Beautiful ocean front property. Had a room on the lower level where we could walk right out to the beach
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was excellent, especially considering that the suite had a full kitchen and a gorgeous ocean view. The staff were wonderful, and the suite was very clean. We defiantly will be back and will be recommending Shoreline Resort to every one we know!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, quiet, comfortable, great views of the beach and ocean.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Clean, fantastic view, great location. I highly recommend staying here.
Stayed 1 night in Jan 2020

10/10 Excellent

Michael G

Liked: Cleanliness, staff & service, room comfort
A lovely place to stay for a few days (or more)
Just a lovely spot - and the decent kitchen was icing-on-the-cake. i've got diet "issues" so being able to cook a normal meal was just wonderful. The combination of food i can eat with chairs at the edge of the beach to sip wine was so much better than a regular hotel. I will be back !
Stayed 4 nights in Nov 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and Comfortable
We arrived late afternoon and was welcomed with a warm and friendly smile. Checking in was fast which allowed the host to escort us to our warm and cozy room on the lower level of the resort. The room was amazingly clean and felt like home away from home. The room had a separate kitchen with full compliment of utensils, dinnerware, glassware, full fridge, stove etc. everything you need while away including a wine bottle opener. Separate 3 piece bathroom with fluffy white towels, face cloths etc. The queen size bed was comfortable and allowed for a restful sleep listening to the waves and the sea lions. A flat screen tv and electric fireplace including a lounge area with a couch and a table and 4 chairs allows for a fully functional room to relax and enjoy the amazing view of the beach and ocean which is just a few steps from the patio and sliding doors of the well appointed room. With amazing restaurants and local pubs within walking distance, the Shorewater Resort will be a regular stop for us anytime we are in the Qualicum Beach area.
Stayed 1 night in Nov 2019

10/10 Excellent

KT, Calgary, Alberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My unit was located on the beach and the beach was only a few steps outside the patio door - had a ground level unit. Nice beach to walk. This is the Pacific Northwest, people, not the Caribbean. The beach is rocky but beautiful.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Linda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing Family Weekend Trip
Had booked for 2 nights but left after only 1 night! Suite 208 looked very dated, mezzanine area looked quite scary, mattresses were uncomfortable, had booked for 5 people but only 3 seats to sit & watch tv. Had to wash every glass we used since there was a $25 charge otherwise...dish rack had mould in corners! We also found 2 big spiders in the room🙁
Stayed 2 nights in Sep 2019
Response from Angela Hinz, General Manager on 24 Sept 2019
Hello Linda, I am sorry and concerned to hear about your experience, as such occurrences are rare at our facility. Our staff always try to go the extra mile for our guests to ensure their comfort. Our office is open daily from 9:30 am to 5:30 pm to assist guest with concerns they may have during their stay. I have asked the housekeeping team to look into the matter of the dish rack, and yes we do have a policy in place regarding cleaning dishes before checking out. The upper units can be tight with more then four persons and based on your feedback we are reevaluating the occupancy for the units. As to the spiders...I am not fond of them either! We do our best to keep the outside.

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

8/10 Good

Anne

Stayed 6 nights in Sep 2019

8/10 Good

Sharon

Business traveller, Travelled with family, Travelled with group
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Love the proximity to the ocean and suite was handy to have with children. This room worked well for our young family. Our suite in particular (208) needs some upgrades. The carpet was filthy. The rest of the room was immaculate though. The hotel’s wifi was weak and most of the time we could not use it. The room was overall quiet. We’ll likely stay at this hotel again, for surely not this room. The proximity to amenities was great!
Stayed 4 nights in Aug 2019
Response from Shorewater Team on 28 Aug 2019
Thank you for taking the time to write your review, we appreciate all feedback. We are pleased you and your family enjoyed your stay! As to your comment regarding the carpet, please be assured that we do have carpets cleaned multiple times throughout the year. Unfortunately during the peak season it is difficult to have cleaners do carpets due to drying time and fitting that in between reservations. The unit was checked, spots were cleaned, and has been slated in for its "after summer" full cleaning.

8/10 Good

bobbette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Liked the proximity to the beach and the view from the balcony only problem is the beach is fairly rocky.
Stayed 3 nights in Aug 2019

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and view. Clean. Sleeps 4 well but 6 is tight. Pullout couch is right beside a Murphy bed.
Stayed 2 nights in Jun 2019

8/10 Good

Wisam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceptional
amazing
Stayed 2 nights in Jun 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Nice resort
Nice location, great view overall a great place to hang out for a couple of days
Stayed 2 nights in Jun 2019