Ratings based on 462 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
82% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Dreams do come True!!

Posted 28-Aug-2014
Dreams Palace Hotel met all my expectations. I had no complaints at all. The food in the restaurants an at the buffet were delicious. I loved how they put sanitizer in your hands before you enter the restaurants. There were plenty of activities to do for all ages an the nightly themes were fun as well. The room cleanliness an bed comfort were a big Plus!... I will definitely be going back to Dreams! And if it's your first time, Dreams is the place to make MEMORIES!!!!
2 out of 5
by A verified traveller from Boston, MA

Rooms had a strong mold odor.

Posted 21-Aug-2014
Our room had a bad mold smell that made our stay very uncomfortable.
Comment from Hotel Management
30-Aug-2014 by Vangie, Hotel Management
Dear Guest, Please receive the warmest greetings from Dreams Palm Beach. Thank you for having chosen us as your vacation destination in Punta Cana. We are avid followers of all that our guests have to share about their experience here at Dreams Palm Beach. The feedback that we receive is the basis to continue on the line that has taken us very far amongst our competitors and to improve all the things that we must in order to continue to grow even further. We would like to thank you once more for taking the time to share your concerns and it is our hope that you give us the opportunity to better serve you in the future. Warm regards,
5 out of 5
Recommended
for Everyone
by A verified traveller from Portsmouth

Palms Beach Dreams Hotel Panta Cana

Posted 14-Aug-2014
Pros: Accommodation, food and general atmosphere at the hotel complex.
Cons: Services provided (or more accurately did not provide) by the holiday representive
Location: Did not leave complex
The hotel, food and facilites were very good but the sevices of the Expedia representative were" non-existent". . He arrived for the "welcome meeting" 45 minutes late; barely apologised for being late and obtained our return flight details. He gave no details of facilties at the hotel, when he would be visiting the hotel, the title of the information book (Blue), or where it was located within the hotel complex, any trips etc available, how to find out where and at what time we should meet our transport to return to the airport at the end of out holiday, In fact he did nothing and I had to obtain this information myself, Utterly disgusting service!!!!
3 out of 5
by A verified traveller from New York, NY

Molds everywhere...

Posted 27-Jul-2014
The hotel is good and the staff are very helpful and kind! However, my room has molds everywhere and smells awful! Mosquitos are everywhere inside the room!
5 out of 5
Recommended
for Everyone
by A verified traveller from Branson, MO

7th time at the resort... Would recommend to all

Posted 24-Jul-2014
Excellent as always! Most amazing staff. I highly recommend the Italian & Mexican restaurants for dinner. The activities onsite are also great! If going to the Dominican Republic, I would only tell you to stay at this resort! It's the best!
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Blown away...

Posted 22-Jul-2014
I have never in my life experienced such incredible service in any way shape or form. From the moment we arrived bei provided with cool towels on a hot day to a tour given by the bellboy on the way to the room to hearing the staff yelling " I love my job" or even just receiving a hello or good morning from anyone you walked past I can not say enough wonderful things about this resort. The food was delightful, better then I expected, and there are options for all types of people at all times of the day. The staff took care of the grounds as if they were their home. Any debris was immediately picked up, even on the beach. There was always something to do and at night the lobby bustled with guests dancing and listening to music and enjoying the atmosphere. Again, I was blown away by dreams palm beach, especially the hospitality of this resort. My boyfriend and I can't wait to tell everyone we know.
4 out of 5
Recommended
for Everyone
by A verified traveller from avon lake, ohio

Nice hotel, pool, and beautiful beach too...

Posted 17-Jul-2014
We enjoyed our hotel... Hotel staff could've been friendlier and more accommodating with excursions and tours. Restaurants had sometimes a 1-2 hour wait and you couldn't make reservations. We loved Seaside Grille and Portofino.
5 out of 5
Recommended
for Everyone
by A verified traveller from Aurora, IL

Excellent stay, would definitely recommend!!!

Posted 14-Jul-2014
Recently stayed at Dreams and had a great time. Our room was nice, bed was comfortable. The grounds of the resort were very well kept. The staff was very friendly and attentive. All of the food we ate was good. We would definitely stay there again when visiting Punta Cana.
5 out of 5
Recommended
for Everyone
by A verified traveller from new Jersey

Nice hotel great service beach and everything

Posted 09-Jul-2014
I went there last week excellent service, good location beautiful beach food was great , I love it.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Nice hotel with wonderful pools

Posted 07-Jul-2014
Pros: I like the beach but I love the pool even more. The pools were always clean and ready for use. Plus, the swim up bar staff was always entertaining.
Cons: The plumbing...but I'm guessing that's an island thing!
Location: The location was great and close to the airport.
I had a wonderful stay at Dreams Palm Beach. The hotel is beautiful and well maintained and the staff is top notch. My only complaint...spotty plumbing! My toilet leaked for the first 24 hours of my stay and the problem could not be fixed. BUT...to the hotel's credit my room was changed without me begging and stressing during vacation. I would highly recommend Dreams Palm Beach!