Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
83% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Blown away...

Posted 22-Jul-2014
I have never in my life experienced such incredible service in any way shape or form. From the moment we arrived bei provided with cool towels on a hot day to a tour given by the bellboy on the way to the room to hearing the staff yelling " I love my job" or even just receiving a hello or good morning from anyone you walked past I can not say enough wonderful things about this resort. The food was delightful, better then I expected, and there are options for all types of people at all times of the day. The staff took care of the grounds as if they were their home. Any debris was immediately picked up, even on the beach. There was always something to do and at night the lobby bustled with guests dancing and listening to music and enjoying the atmosphere. Again, I was blown away by dreams palm beach, especially the hospitality of this resort. My boyfriend and I can't wait to tell everyone we know.
4 out of 5
Recommended
for Everyone
by A verified traveller from avon lake, ohio

Nice hotel, pool, and beautiful beach too...

Posted 17-Jul-2014
We enjoyed our hotel... Hotel staff could've been friendlier and more accommodating with excursions and tours. Restaurants had sometimes a 1-2 hour wait and you couldn't make reservations. We loved Seaside Grille and Portofino.
5 out of 5
Recommended
for Everyone
by A verified traveller from Aurora, IL

Excellent stay, would definitely recommend!!!

Posted 14-Jul-2014
Recently stayed at Dreams and had a great time. Our room was nice, bed was comfortable. The grounds of the resort were very well kept. The staff was very friendly and attentive. All of the food we ate was good. We would definitely stay there again when visiting Punta Cana.
5 out of 5
Recommended
for Everyone
by A verified traveller from new Jersey

Nice hotel great service beach and everything

Posted 09-Jul-2014
I went there last week excellent service, good location beautiful beach food was great , I love it.
Comment from Hotel Management
14-Jul-2014 by Vangie, Hotel Management
Dear Guest, Greetings from Dreams Palm Beach. Thank you for taking the time to write such a lovely comment about your recent vacation and for having chosen Dreams as your vacation destination. It was such a pleasure to have made this dream vacation come true. It was more than a pleasure to have delighted you and taken care of you. We look forward to more vacations here at your home away from home. Best regards, Vangie Severino Management Assistant Dreams Palm Beach Punta Cana Cabeza de Toro, La Altagracia Dominican Republic Tel:(809)552-6000 Ext. 1719 operaciones.drepb@dreamsresorts.com
4 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Nice hotel with wonderful pools

Posted 07-Jul-2014
Pros: I like the beach but I love the pool even more. The pools were always clean and ready for use. Plus, the swim up bar staff was always entertaining.
Cons: The plumbing...but I'm guessing that's an island thing!
Location: The location was great and close to the airport.
I had a wonderful stay at Dreams Palm Beach. The hotel is beautiful and well maintained and the staff is top notch. My only complaint...spotty plumbing! My toilet leaked for the first 24 hours of my stay and the problem could not be fixed. BUT...to the hotel's credit my room was changed without me begging and stressing during vacation. I would highly recommend Dreams Palm Beach!
Comment from Hotel Management
14-Jul-2014 by Vangie, Hotel Management
Dear Guest, Greetings from Dreams Palm Beach. Thank you for taking the time to write such a lovely comment about your recent vacation and for having chosen Dreams as your vacation destination. Thank you for forwarding your feedback, we will forward it to our Management. It was more than a pleasure to have delighted you and taken care of you. We look forward to more vacations here at your home away from home. Best regards, Vangie Severino Management Assistant Dreams Palm Beach Punta Cana Cabeza de Toro, La Altagracia Dominican Republic Tel:(809)552-6000 Ext. 1719 operaciones.drepb@dreamsresorts.com
4 out of 5
Recommended
for Everyone
by A verified traveller from Baltimore, MD

Unbiased Review (Please read)

Posted 05-Jul-2014
Pros: Location is excellent. Food selections and mixed drinks are great. Restaurants do not need a reservation though requires to wait some time.
Cons: Dinning hall should be air-conditioned so that guests can eat without sweating (in Jul). Rooms and lobby can use some updates.
Location: A row of market place with little shops are in a walking distance. It's also near the airport and close to Bella Mare, Lamar, San Juan Shopping mall.
Pros- Food selections and mixed drinks are great. Quality of food is delicious and fresh. Airport and shopping are really close. It's walking distance to a row of low-key shops. It's located near Downtown and FREE shuttles to San Juan Mall, Lamar Chocolate/Cigar museum/shopping place, and Bella Mare shops. It's close to Dolphin Discovery Center. Cons- Dreams Palm Beach charges slightly higher than other Dreams but it can use some updates in the rooms and lobby area to make the money worth. Since it's close to downtown and everything else, it's far to excursions like Boogie rides and nature parks.
Comment from Hotel Management
14-Jul-2014 by Vangie, Hotel Management
Dear Guest, Please receive the warmest greetings from sunny Dreams Palm Beach. We appreciate your wonderful comments about your recent stay with us and we are flattered that you chose us as your vacation destination. It is our desire to make our guests feel welcomed, right at home and that they are having a great vacation during their stay. Rest assured that we will take your comments and observations into consideration to be able to better our services. It was such a pleasure to have served you and we would love to continue to make you happy in your next vacation that will hopefully be with us. Remember that here you have a home away from home and a family that will be expecting you. Warmest regards, Vangie Severino Management Assistant Dreams Palm Beach Punta Cana Cabeza de Toro, La Altagracia Dominican Republic Tel:(809)552-6000 Ext. 1719 operaciones.drepb@dreamsresorts.com
4 out of 5
Recommended
for Everyone
by A verified traveller from pitt pa

Make sure to say dreams palm beach to cab

Posted 27-Jun-2014
Very nice resort had honeymoon package with butler service, had trouble with expedia booking a ride from airport. They booked us in cancun for a bus service when we were going to punta cana? Then cab service ended up taking us to wrong resort first, adding an extra hour and $80 on travel to get to resort. They do not speak English well around airport just need to slow down, they try to rush you through.
Comment from Hotel Management
14-Jul-2014 by Vangie, Hotel Management
Dear Guest, Please receive the warmest greetings from Dreams Palm Beach. Thank you for taking the time to share your positive experience. We are delighted that your stay with us was enjoyable and that you enjoyed all facilities. It was a pleasure to have welcomed you home. We certainly hope that we have the honor of being able to vacation with you in the future. Kind regards, Vangie Severino Management Assistant Dreams Palm Beach Punta Cana Cabeza de Toro, La Altagracia Dominican Republic Tel:(809)552-6000 Ext. 1719 operaciones.drepb@dreamsresorts.com
4 out of 5
Recommended
for Everyone
by A verified traveller from J.A. Atlanta

Great vacation nothing to complain

Posted 26-Jun-2014
Best vacation ever.Great hotel , Perfect sandy beach , Superb hotel staff, Very good food etc
Comment from Hotel Management
14-Jul-2014 by Vangie, Hotel Management
Dear Guest, Greetings from Dreams Palm Beach. It is our desire to ensure that every guest’s experience is both exceptional and memorable, we are glad we were able to contribute to your lovely vacation. Once our guests arrive, we try to make them feel right at home as part of our family. Thank you for your words of appreciation towards our staff, they are our greatest asset. It is so great to hear that you enjoyed our facilities as well. It was a pleasure to have delighted you and we look forward to host you pretty soon. Warmest regards, Vangie Severino Management Assistant Dreams Palm Beach Punta Cana Cabeza de Toro, La Altagracia Dominican Republic Tel:(809)552-6000 Ext. 1719 operaciones.drepb@dreamsresorts.com
4 out of 5
Recommended
for Everyone
by Mando from Bay Shore, NY

Nice place, would return

Posted 17-Jun-2014
Dreams Palm Beach is a very nice and comfortable resort. The staff was very nice & courteous, as well as very helpful with whatever I needed.
Comment from Hotel Management
14-Jul-2014 by Vangie, Hotel Management
Dear Guest, Greetings from Dreams Palm Beach. There is nothing more satisfying than knowing that our guests were delighted with their stay and that we were able to exceed their expectations. It is very flattering to read your words of appreciation towards our staff; we will share your kind words with them all. On behalf of all our staff, thank you for honoring us by choosing our hotel and giving us the opportunity to serve you and take care of you. We look forward to hosting you in the nearby future. Best regards, Vangie Severino Management Assistant Dreams Palm Beach Punta Cana Cabeza de Toro, La Altagracia Dominican Republic Tel:(809)552-6000 Ext. 1719 operaciones.drepb@dreamsresorts.com
4 out of 5
Recommended
for Everyone
by A verified traveller

Very Nice Resort - Great for Adults and Families

Posted 15-Jun-2014
We had a great time at Dreams Palm Beach Resort, would highly recommend. All inclusive is great, many dining options, both formal and casual. Beautiful beaches, water, snorkeling, pools, etc. our favorite thing was the daily activities that the resort planned. Every day has an event list to tell you about the activities planned, and there are so many. We had so much fun and our kids loved it too. We didn't want to leave. One thing I didn't care for was the constant sales pitches for the excursions. Both the resort staff and people on the beach want to sell you an excursion like parasailing, snorkel trip, boating, etc. It can be annoying. Having said that, we did the Zipline trip and loved it. Overall, great trip, highly recommend.
Comment from Hotel Management
14-Jul-2014 by Vangie, Hotel Management
Dear Guest, Greetings from Dreams Palm Beach. We appreciate you have taken the time to comment on your stay. Thank you for having chosen Dreams as your destination getaway in Punta Cana. We are glad that your vacation overall was great. It was a pleasure to have taken care of you. We look forward to be able to welcome you back home in the near future so that you are able to experience more of what our destination has to offer. Warm regards, Vangie Severino Management Assistant Dreams Palm Beach Punta Cana Cabeza de Toro, La Altagracia Dominican Republic Tel:(809)552-6000 Ext. 1719 operaciones.drepb@dreamsresorts.com