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Reviews of Estancia Rio de Los Ciervos

3 out of 5
Estancia Rio de Los Ciervos
Km. 5.5 y Medio sur Rio de los ciervos, Office: Jose Nogueira No. 1255, Punta Arenas, Magallanes

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 32 reviews" "
Rating 8 - Good. 8 out of 32 reviews" "
Rating 6 - Okay. 6 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at that property . The staff , Gladis and Matias were so warm, doing everything they could to make our stay comfortable. It felt very authentic, more like a bed and breakfast, country living .They did cook us a wonderful lunch. We loved the setting quiet under beautiful old trees , however if you do not have a rental car you may prefer to stay more in town . The room was spacious, clean and the bed was confortable. The bathroom needs updating .
Stayed 1 night in Nov 2023

10/10 Excellent

LoannNic, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Chile for my boyfriend and I. We travelled almost 25 hours and the first thing we wanted to do is to check into our hotel as soon as we landed in Punta Arenas. We didn’t have any high expectations at the time but as soon as we walked in we felt so welcomed and warm. Tho it was a very nice short stay, we reallly enjoyed our stay. Our host Carlos was awesome! A beautiful home in a nice beautiful location. Rooms are very clean. Breakfast was nice. Definitely recommend!!! If you plan to see the penguins, the owner apparently has a boat that could take you there.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff (Carlos) was extremely helpful
We had a great stay thanks to Carlos, the administrator. Even the Hotel was 10 mins away from the city center, Carlos made a big difference helping plan our trip. He woke up and called car rentals and tour agencies to find the best deal for us.
Stayed 1 night in Dec 2018

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun with a Capital F
We had the best time here! They made us so welcome we couldn't resist dancing spontaneousy to the 80s music they were playing at breakfast. Great quiet, homey feeling, everything you need and easy to park! we had parking issues in town and this is no small situation. Carlos and Gladys are the best! go have fun - unforgettable!
Stayed 1 night in Oct 2018
Response from Maggie on 31 Oct 2018
Thank you very much for staying with us, we are really happy you enjoyed your stay !! Our best wishes !!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country hotel near Punta Arenas
Beautiful place in a wonderful location outside Punta Arenas, Chile. The staff is wonderful, and the food is great.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but hard to find. Do not use google map
This is a nice hotel, a mansion that has been turned into a hotel, so it has a lot of character. The staff tries their best to make you comfortable. However, it is not near the city center and there is nothing to do nearby and no restaurants nearby as well. The main problem is that it is hard to call a taxi because the drivers get lost not knowing where the hotel is.
Stayed 2 nights in Dec 2017

8/10 Good

Hooman

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Short stay, unforgettable memories.
It was a nice short stay with an incredibly attentive and helpful staff, especially Carlos. The hotel is more like a bed and breakfast that could use some significant improvements and updates but did not get in the way of our stay. Overall, we were very happy with our time there.

8/10 Good

Maecelo, Richardson, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice secluded location, quaint, very friendly staf
I was welcomed by friendly staff. All my needs were satisfied

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Estancia taken over by the large city
It is a unique place but it probably is worthwhile mentioning that d/t the large expansion of the surrounding city this is not an 'estancia' in the classic sense but rather an antique hotel in the middle of the city.

10/10 Excellent

Joyce, San Francisco, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love!!
We were in Chile for 2 weeks and this was by far the most hospitable stay. The host was SO incredibly friendly and thoughtful. We arrived at almost 1 am and he dispensed with the checkin process bc he knew we were exhausted, letting us take care of registration the next day. When we returned from our outing the next afternoon, we were greeted with such an enthusiastic hello as if we were long lost friends. We felt so welcomed here - really felt like home. This hotel is about 3 miles outside of the main town of Punta Arenas. I loved it - no noise from traffic or people. We actually walked there from town one afternoon and it was a lovely walk along the waterfront. Only about $4000 Chilean pesos if you want to take a cab. The food is only so-so, but doesn't matter too much since there is so much great food in town. Highly recommend La Marmita for a great lunch or dinner in Punta Arenas. I can't recommend Estancia Rio De Los Ciervos enough- if I am ever back in Punta Arenas I will definitely stay there.

10/10 Excellent

Brian, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Ambience at Los Ciervos
I loved the old world nature of the hostel. Breakfast ,dining and entrance are all tastefully decorated ,along with older type wooden furniture. Service was friendly and good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bed and breakfast
Great atmosphere, definitely a bed and breakfast type of setting. The owners have many pictures/memorabilia of their heritage. Great to walk around the house to view. It was one of the best complimentary breakfasts we have had in south America. Only a few minutes drive from the touristy section o punta arenas. Beds/rooms very clean and Internet was great. They didn't understand much English but were very friendly and patient with our broken Spanish! We stayed for dinner one night, it was delicious but it was quite pricey so be careful and ask for the price beforehand.

8/10 Good

David, Sydney NSW, Australia

Kind of a hunting lodge
Disadvantages: it's a long way from food, town or airport; staff don't have a lot of English. Advantages: interesting decor; pretty area; staff are helpful.

6/10 Okay

Adrian, Shanghai, China

Liked: Cleanliness, staff & service
A 1930's Hunting Lodge
This reminded me of a "hunting lodge" with rifles hanging on wooded walls and antiquities for the 1930's displayed around the hotel. Staff were warm and friendly and made our stay welcome. One note the hotel requested cash on arrival as their Expedia account was not working. This caused concern and wondered whether others had a similar experience? Overall we stayed during peak season and found this hotel a reasonable option to downtown and suggest couples or a family are best suited.

8/10 Good

Alma, Maracay, Venezuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming hotel! Super comfortable! The attention is great. Delicious breakfasts and dinners. My family and I had a very good time at this hotel. I recommend this property to every one who comes to Punta Arenas.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 5 nights in Feb 2022

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk gammel herskabsvilla i unik stand
Fantastisk gammel herskabsvilla i unik stand. Med originale våben, genstande og fotos på væggene. Store og enormt hyggelige værelser med badekar. Dejlig opholds og spisestue. MEGET venligt personale. Atmosfære i topklasse. Absolut anbefalelsesværdigt sted i udkanten af byen.
Opholdsstue
Opholdsstue
Stayed 2 nights in Nov 2019

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Pas d’ambiance
Estancia vide...même si l’hôte est très sympathique, le rapport qualité/prix n’est pas extraordinaire. Excentré, voiture obligatoire. Petit dej sommaire. Je pense qu’on peut trouver mieux à Punta Arenas même si les hotels de la ville semblent chers.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local agradável, pessoal simpático, bom atendimento e preços razoáveis. Tem a opção de jantar no hotel. O café da manhã é continental. Bom.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si vous aimez la chasse, bienvenu
Très belle estancia, mobilier et décoration d'époque avec exposition d'articles de chasse. Très bon petit déjeuner. Un peu excentré (voiture obligatoire, mais on s'y attend)
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Moises Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Imperdible
Es un casco de estancia antiguo transformado en un hotel boutique. Con un servicio de alta categoria y un Chef Especializado en la comida fusion Patagonica.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

graciela ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un excelente descanso
Un lugar bellísimo para descansar rodeada de naturaleza!
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atencion muy calido el lugar
Nos encanto desde la atencion limpieza comodidad la verdad que lo re comiendo
Stayed 2 nights in Dec 2017

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar para conocer y disfrutar a pleno
Excelente,un lugar muy limpio silencioso y cómodo a 100 metros del mar y la atención del señor Carlos un lujo en todos los aspectos también el desayuno muy bueno y a la hora que lo pedimos
Stayed 1 night in Nov 2017

10/10 Excellent

Rogelio, Ushuaia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como en la casa de uno
Carlos, el conseje, se desvive por sus clientes. Es además camarero, solucionador de problemas, conocedor de todo, siempre dispuesto a dar lo mejor de sí por sus huéspedes. Volveríamos solo por él.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familiäres Hotel am Stadtrand von Punta Arenas
Punta Arenas war für uns Ausgangs- und Endpunkt einer einwöchigen Mietwagentour zum Torres del Paine. Das Haus (ein ehemaliger Gutshof?) befindet sich am Südrand der Stadt etwa 100m neben der Ruta 9 umgeben von altem Baumbestand. Verkehr von der Straße ist nicht zu hören. Einrichtung des Hauses macht einen familiären Eindruck, ebenso der Service. Man ist herzlich willkommen (ein paar Brocken Spanisch sind empfehlenswert). Zimmer sehr großzügig, Bäder einfach, alles sehr sauber. Wir waren sehr zufrieden.

6/10 Okay

Hugo, rio grande

Liked: Cleanliness, staff & service
Disliked: Room comfort
buenas instalaciones, pero no bien aprovechadas
bien

8/10 Good

riber, france

Liked: Cleanliness, staff & service, property conditions & facilities
accueil agréable , chambre confortable et propre mais parquet qui craque et fait beaucoup de bruit, pdj continental correct

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforto e bom atendimento
Muito confortável. Pessoal atencioso.