Front of property

Reviews of Hotel Pryor

2.5 out of 5
Hotel Pryor
5401 South Mill Street, Pryor, OK

Reviews

9.0

Wonderful

Rating 10 - Excellent. 348 out of 539 reviews" "
Rating 8 - Good. 137 out of 539 reviews" "
Rating 6 - Okay. 28 out of 539 reviews" "
Rating 4 - Poor. 14 out of 539 reviews" "
Rating 2 - Terrible. 12 out of 539 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet. Breakfst was pretty good
Stayed 5 nights in May 2024

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel, they were great and help us have early check in when we arrived. Hotel is newer. We didn’t try breakfast, but heard from other family staying there it was good.
Stayed 2 nights in May 2024
Response from Sophia CSR on 14 May 2024
Hi Nikki,We get inspired by the great feedback and comments we receive from the guests like you! Our Team thanks you for your support and are so glad we were able to provide you with a good experience. We assure you the best of our services at all times.

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Sophia CSR on 13 May 2024
Hi Amanda,We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Excellent

Danielle

Travelled with family
Great place to stay
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 23 Apr 2024
Hi Danielle,Thank you for choosing our property, and we're delighted that you found it to be a great place to stay. If you have any further feedback or if there's anything we can do to enhance your experience even more next time, please don't hesitate to reach out. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Janice

Stayed 1 night in Apr 2024
Response from Sophia CSR on 13 May 2024
Hi Janice,Thank you so much for the lovely 5-star rating about your stay with us at our property. We are delighted to know that you had a fantastic experience and cannot wait to host you again soon!

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Care Team on 16 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed many times, always a good stay
Stayed 1 night in Apr 2024
Response from Sophia CSR on 15 Apr 2024
Hi Eric,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. We are glad to know that you had a nice stay with us. We are eager to see you again.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 11 Apr 2024
Hi Michelle,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your wonderful rating. Do let us know if you have any suggestions on how we can make things even better for our guests.We look forward to your next visit!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deadbolt did not work. Big screen tv was excellent, good reception. Nice size room, hot shower with pressure, cold refrigerator, spacious kitchenette,
Stayed 1 night in Apr 2024
Response from Sophia CSR on 8 Apr 2024
Hi Linda,We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great job
Stayed 1 night in Apr 2024
Response from Sophia CSR on 5 Apr 2024
H Joel,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sophia CSR on 5 Apr 2024
Hi Anita,It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Mar 2024
Response from Customer Care Team on 28 Mar 2024
Dear Dianna, thank you for staying with us and taking the time to review your visit. We intend for our guests to experience bliss and peace and successfully meet their expectations at Hotel Pryor. It was a pleasure to host you as our guest, and it makes us happier to get the best rating for our services. We're delighted to know that you thoroughly enjoyed your stay with us, and we look forward to you revisiting us for a beautiful vacation.Best Regards, Hotel Pryor Guest Experience Team

2/10 Terrible

arthur

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had a room reserved for one day in feb. before checking in I ask about my room i had reserved for three days in march and told the cleark I needed it upgraded to a handicap room . he said no problem its done . Then I checked into my room the clerk ask for my credit card.I told him I had already paid through expeadya . He said I needed to pay there. what he did was charge me for a seckond room in march instead of upgrading it to a handicap room without telling me what he did. . whin i showed up in march i was told i couldn't cansel the second room even if it wasn't my fault and i would be stuck with two rooms. the motel was full with no rooms. two hours later the desk called my room and ask if i still wanted to cancel the second room because they just had a walkin that needed a room for those three days . i canseled the room but i feal that i was coned by there actions just to fill up the motel and don't know wheather i will ever trust the pryor hotell agan
Stayed 3 nights in Mar 2024
Response from Customer Care Team on 28 Mar 2024
Dear Arthur, we sincerely apologize for the confusion and inconvenience you experienced during your recent stay with us. It is deeply regrettable that there was a misunderstanding regarding your room reservation and upgrade request. We understand how frustrating it must have been to encounter this situation, especially with the added stress of having to deal with the issue upon arrival. Rest assured, we are actively reviewing our procedures to prevent such occurrences in the future. Your feedback is invaluable to us, and we assure you that corrective measures will be implemented to ensure a smoother and more transparent booking process for our guests. We truly appreciate your understanding and patience throughout this ordeal. It is our hope that you will consider giving us another chance to provide you with the exceptional service and hospitality that we strive to deliver. Should you decide to stay with us again, please do not hesitate to reach out to us directly, and we will ensure that your future experience exceeds your expectations. Thank you for bringing this matter to our attention. We regret not being able to provide you with a pleasing guest experience at our hotel, and we look forward to hearing more from you to improve your next visit with us!Best Regards, Hotel Pryor Guest Experience Team

10/10 Excellent

Joey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Hi Joey,Thrilled to hear that you had an excellent experience during your stay! Providing a comfortable and enjoyable stay for our guests is our top priority, and we're delighted that we met your expectations. Thank you for your positive feedback, and we look forward to welcoming you back for another wonderful stay in the future.

6/10 Okay

Wendy, Leitchfield

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property and rooms are nicely done and very clean. The bed in our room has given me an out horrible backache, which I’m not prone to that. I sat on the bed and slept in it and after 3 nights… I initially thought it was kidney since I’m traveling and water intake is lower. Well, it’s not kidney, it’s back. I miss table and chairs in the rooms, for more than one person. Our toilet seat slid sideways as we sat on it. No grabbers to safely get in/out of shower for we old farts. Breakfast…. That was a nightmare. Just get there early to get food! Otherwise it’s not refilled and your pickins’ are slim to say the very least. I got a banana and yogurt, all there was left and it wasn’t even 10 am yet.
Stayed 3 nights in Mar 2024
Response from Customer Care Team on 27 Mar 2024
Dear Wendy, we deeply apologize for the discomfort you experienced during your recent stay with us. While we're glad to hear that you found our property and rooms well-decorated and clean, it's disheartening to learn about the issues you encountered with the bed and bathroom amenities. We will immediately investigate the issues with the bed and toilet seat immediately, as well as review our breakfast service to ensure that all guests have a satisfying dining experience. Your comments regarding the lack of grabbers and seating options in the room will be shared with our management team for future improvements. We are sorry for these shortcomings, so you can be assured we'll take action to reflect the quality of customer satisfaction we aim to attain. We hope you consider booking with us again next time you are in the area so that we can provide the relaxing stay you expect and deserve.Best Regards, Hotel Pryor Guest Experience Team

10/10 Excellent

K'Lynn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Hotel was a short way from the fairgrounds and was very clen and comfortable.
Stayed 3 nights in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Hi Klynn,Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Stephany

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay. The beds were comfy. Very clean. The breakfast was one of the best hotel breakfasts I ever had. I had a suite and the only few issues there was was the bath tub floor was so slippery and almost impossible to stand and shower in. One of the plugs at the stand in-between the beds didn't work. Now I don't know if something was loose or what but the one night that it was windy the vent for the stove made a lot of noise. It sounded like sneakers in a dryer all night. Besides that everything else was amazing. I loved my stay there. Will definitely bring staying there again.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Hi Stephany,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Tanner

Stayed 1 night in Mar 2024
Response from Sophia CSR on 8 Apr 2024
Hi Tanner,Thank you so much for the lovely 5-star rating about your stay with us at our property. We are delighted to know that you had a fantastic experience and cannot wait to host you again soon!

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and clean rooms
Stayed 1 night in Mar 2024
Response from Customer Care Team on 18 Mar 2024
Dear Randall, it's our absolute pleasure to know you loved your stay with us at Hotel Pryor. We strive to provide excellent value to our guests through our clean rooms and top-notch breakfast service. We are excited you found everything suited to your comfort, and we gladly expect you to join us for another incredible guest experience on your next visit to Pryor.Best Regards, Hotel Pryor Guest Experience Team

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was easy to get to. The staff super friendly and helpful. Room was clean. Our room had refrigerator and microwave. Offered a free hot breakfast. With eggs, bacon and sausage. And pastries. Would recommend for anyone traveling. Our trip included myself and two teenage daughters
Stayed 1 night in Mar 2024
Response from Sophia CSR on 15 Mar 2024
Hi Elizabeth,It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

10/10 Excellent

Ignacio

Stayed 1 night in Mar 2024
Response from Customer Care Team on 28 Mar 2024
Hey Ignacio, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at Hotel Pryor!Best Regards, Hotel Pryor Guest Experience Team

8/10 Good

arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sophia CSR on 4 Mar 2024
Hi Arthur,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

8/10 Good

arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sophia CSR on 4 Mar 2024
Hi Arthur,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to stores like walmart in case you forget something.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 25 Feb 2024
Hi Chris,Thank you for your feedback! We're glad to hear that our proximity to stores like Walmart provided convenience during your stay. We always aim to ensure our guests have everything they need for a comfortable experience, and we hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room layout we had, with a king bed, also included a kitchenette. The size of the room was great, lots of tabletop & countertop space and areas to set luggage. Also a nightstand on both sides of the bed. The bathroom was well lit and there was a lot of room on either side of the sink, and the mirror was large. Probably the best room layout I can remember being in, and the price was good also👍! Would gladly stay again if we were in the area.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 23 Feb 2024
Hi Keith,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

Daniel

Stayed 1 night in Feb 2024
Response from Customer Care Team on 21 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Olanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back
Stayed 1 night in Feb 2024
Response from Sophia CSR on 11 Feb 2024
Hi Olanda,Glad to hear that you enjoyed your stay with us and that you plan to return! Your satisfaction is our top priority, and we can't wait to welcome you back for another great experience. We look forward to seeing you again soon!

8/10 Good

Katie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Sophia CSR on 12 Feb 2024
Hi Katie,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

8/10 Good

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room sizes were very big
Stayed 1 night in Feb 2024
Response from Sophia CSR on 11 Feb 2024
Hi Heather,Our team is thrilled that you found our room sizes very spacious! Providing ample space for our guests to relax and unwind is important, and we're delighted you enjoyed the extra room. Your comfort is our top priority, and pleased that our accommodations meet your needs.We look forward to welcoming you back for another great stay in the future! I

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
Stayed 1 night in Feb 2024
Response from Sophia CSR on 11 Feb 2024
Hi Mike,Providing a wonderful experience for our guests is what we strive for, and we're delighted that we met your expectations. Your satisfaction is our greatest reward, and we can't wait to welcome you back for another fantastic stay in the future!

10/10 Excellent

Rick, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when in the area. Will continue to stay when passing g through. It’s clean, safe, the beds are comfy, and a safe location.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 31 Jan 2024
Hi Rick,Thank you for your continued trust in our hotel. We truly appreciate your loyalty and are thrilled to hear that our clean and safe environment, comfortable beds, and secure location have made your stay enjoyable. It's guests like you that make our efforts worthwhile. We look forward to welcoming you back each time you pass through the area and ensuring your future stays are just as pleasant.

6/10 Okay

Jaclyn

This was just fine for the nights we stayed there.
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 31 Jan 2024
Hi Jaclyn,Thank you for taking the time to share your feedback. We're glad to hear that your stay with us was just fine for the nights you were here. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was super friendly and helpful and the room was clean, fresh, and brand new. I highly recommend this place and I will be back
Stayed 4 nights in Jan 2024
Response from Sophia CSR on 21 Jan 2024
Hi Samuel,Thank you for your glowing review! We are glad to hear that our staff's friendliness and helpfulness left a positive impression on you. It's fantastic to know that you found your room to be clean, fresh, and brand new. We truly appreciate your recommendation and can't wait to welcome you back on your next visit. We look forward to making your return equally enjoyable.

2/10 Terrible

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When i entered the hotel it looked
Stayed 1 night in Jan 2024
Response from Sophia CSR on 21 Jan 2024
Hi Jason,We regret the inconvenience caused during your recent stay with us. We take all feedback seriously and would like to investigate this matter further. Kindly provide us with more details about your experience so that we can improve our customer service and facilities. We hope to have the opportunity to make it up to you in the future.

8/10 Good

Jay, Colleyville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on 16 Jan 2024
Dear Jay, thank you for rating your stay at our hotel. It is lovely to see our guests acknowledge the pleasure of choosing to stay with us. We'll try our best to make up for any shortcomings on your next visit if you could inform us about what didn't reach your expectations this time. Let us know about your next visit to Hotel Pryor in advance, and we'll book a perfect room for your vacation. Best Regards, Hotel Pryor Guest Experience Team

8/10 Good

Donna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beds are very comfortable. The tv is nice and clear. Rooms are quiet and were clean. Staff was friendly and helpful. The tv remote was broken and the staff member didn't know how to program a different remote so we had to use 2 to operate the tv. Not a big deal because she tried help. The outlet switch in the bathroom didnt work so the nair dryer couldnt be used in the bathroom. It worked fine in the main room but it was inconvenient to have to use the blow dryer in the main room with no mirror. But its a great place to stay and we'll certainly stay there again.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 15 Jan 2024
Hi Donna,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Jan 2024
Response from Sophia CSR on 15 Jan 2024
Hi Julie,We are delighted to hear that you found our property clean and quiet! Providing a comfortable and serene environment is a priority for us. We appreciate your positive feedback and look forward to welcoming you back for another peaceful stay in the future.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sophia CSR on 15 Jan 2024
Hi Alison,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on 11 Jan 2024
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Care Team on 4 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Only problem: the hair dryer in my daughter's room didn't work. No big deal; I gave her the one in my room. Truly minor. Rooms were immaculate. Breakfast was tasty and plentiful. Great value! I'll be back!
Stayed 1 night in Dec 2023
Response from Sophia CSR on 29 Dec 2023
Dear Guest,Thank you for your fantastic 8-star rating and for taking the time to share your experience. It's wonderful to know that you found the rooms immaculate, enjoyed the tasty and plentiful breakfast, and found great value in your stay. We appreciate your understanding regarding the hair dryer issue and are delighted to hear that it was a minor inconvenience. We look forward to welcoming you back on your next visit!

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet, helpful staff great price.
Stayed 1 night in Dec 2023
Response from Customer Care Team on 29 Dec 2023
Dear Nikki, we are pleased that you thoroughly enjoyed your time at Hotel Pryor. We appreciate you letting us know how satisfied you were with our clean and quiet rooms, helpful staff, and modest pricing. The greatest joy of serving our guests is knowing that we provide a premium experience that makes them feel comfortable, peaceful, and contended without worrying about any matters of their stay. Thank you for choosing to stay with us and taking the time to share your honest review. We look forward to hosting you for another ultimate guest experience on your next visit to Pryor.Best Regards, Hotel Pryor Guest Experience Team

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Care Team on 29 Dec 2023
Dear Cathy, thank you for letting us know you had a great stay at Hotel Pryor. We're glad our accommodations worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards, Hotel Pryor Guest Experience Team

10/10 Excellent

Rajendra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sophia CSR on 24 Dec 2023
Hi Rajendra,Thank you so much for the wonderful 10-star review about your recent stay. We are delighted to know that you had an awesome stay. Hope to see you very soon!

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on 24 Dec 2023
Hi Nora,It is heart-warming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on 20 Dec 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

4/10 Poor

Ruth

Liked: Amenities
Disliked: Cleanliness
I did not like plate in microwave and blood stains on bedspread. Couldn't get attention of front desk person sitting in back room. TV not work when checked in.
Stayed 1 night in Dec 2023
Response from Sophia CSR on 20 Dec 2023
Hi Ruth,We sincerely apologize for your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 20 nights in Nov 2023
Response from Sophia CSR on 11 Dec 2023
Hi Dale,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 10-star experience.

10/10 Excellent

Emilio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I approve, will be staying here again.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 30 Nov 2023
Hi Emilio,Our team are delighted to hear that you approve of your stay and plan to return. Your satisfaction is our ultimate goal, and we look forward to the pleasure of hosting you again in the future. Thank you for your positive feedback, and we can't wait to welcome you back on your next visit!

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Customer Care Team on 29 Nov 2023
Dear Winston, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Hotel Pryor guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards, Hotel Pryor Guest Experience Team