Deluxe Room, 1 Bedroom, City View | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar

Reviews of City Inn

3.5 out of 5
City Inn
Fazli Greiçevci 55, Pristina, Kosovo

Reviews

9.6

Exceptional

Rating 10 - Excellent. 111 out of 148 reviews" "
Rating 8 - Good. 32 out of 148 reviews" "
Rating 6 - Okay. 4 out of 148 reviews" "
Rating 4 - Poor. 0 out of 148 reviews" "
Rating 2 - Terrible. 1 out of 148 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right down the road from the square and plenty of restaurants, bars, and side shops available. Helpful staff and a nice room all for a very fair price in my opinion.
Stayed 1 night in May 2024
Response from Manager on 12 May 2024
Dear Jakob,Thank you for your positive review! We're delighted to hear that you enjoyed our central location and found our rooms to your liking. It's wonderful to know that you had a pleasant stay and encountered friendly service from our staff. We look forward to welcoming you back on your next visit to the city!

10/10 Excellent

Ardian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. The hotel is very close to everything.
Stayed 1 night in Apr 2024
Response from Manager on 3 May 2024
Dear Ardian, thank you for your review. We are very happy that you enjoyed your stay in Prishtina and found our staff and hotel to you liking. We look forward to welcoming you again soon!Warm regards!

10/10 Excellent

CETIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly owner and staff. Close to good restaurants and cafes. Walking distance to the main square.
Stayed 2 nights in Apr 2024
Response from Manager on 7 Apr 2024
Dear Cetin,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us.It's wonderful to know that our proximity to good restaurants and cafes, as well as the main square, added to your experience.We hope to have the pleasure of welcoming you back soon!Best regards,

10/10 Excellent

Isavella

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located, safe and quiet boutique hotel in the centre of Pristina. Great for a stroll around Nene Teresa Boulevard and next to some of Pristina’s best dining spots.
Stayed 12 nights in Mar 2024
Response from Manager on 31 Mar 2024
Dear Isavella,Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed our central location and found our boutique hotel safe and quiet. It's wonderful to know that you appreciated the proximity to Nene Teresa Boulevard and the dining spots nearby.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,

10/10 Excellent

Veysel Bilgehan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on 22 Dec 2023
Dear Veysel Bilgehan ,Thank you for the perfect rating! We're delighted to see that you had a great experience with us. We look forward to welcoming you back in the future.Warm regards,

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Manager on 1 Nov 2023
Dear Scott,Thank you for taking the time to share your feedback with us. Your input is valuable to us and if there were any specific aspects of your stay that you feel we could improve upon, please don't hesitate to let us know. We are committed to providing the best possible experience for our guests.We hope to have the opportunity to welcome you back in the future and provide an even better experience.Best regards,

10/10 Excellent

Batuhan

Stayed 3 nights in Oct 2023
Response from Manager on 23 Oct 2023
Dear Batuhan,Thank you for your perfect rating! We appreciate your positive feedback and are delighted to know that you had an exceptional experience during your stay.Your satisfaction is our top priority, and we're thrilled to have met your expectations. We look forward to the opportunity of hosting you again in the future for another outstanding stay.Warm regards,

10/10 Excellent

mahomed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with excrllent staff and very central
Stayed 1 night in Sep 2023
Response from Manager on 13 Sept 2023
Dear Mahomed,Thank you for your wonderful review! We are delighted to hear that you found our hotel lovely and our staff excellent during your stay.Our central location is indeed one of our strengths, and we're pleased that it was convenient for you.We appreciate your kind words and your recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another excellent stay.

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Three days in Pristina
Nice little hotel in a great location. Even better onece they were able to get the power back on. Very close toeverythink you'd want to see and many ggod resturants nearby.
Stayed 3 nights in Aug 2023
Response from Manager on 4 Sept 2023
Dear John, Thank you for sharing your feedback with us. We appreciate your review and the opportunity to address your comments. We're delighted to hear that you found our hotel to be a nice little gem in a great location. Our central location is indeed one of our strong points, and we're glad it was convenient for you to explore the area and enjoy the nearby restaurants.We apologize for any inconvenience caused by the power outage during your stay. Such situations are rare, and we appreciate your understanding. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay.Best regards,

10/10 Excellent

Per C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Manager on 4 Sept 2023
Dear Per C, Thank you for your positive review! We are thrilled to hear that you had an exceptional experience during your stay with us. We are delighted that you enjoyed your time at our hotel, and we appreciate your positive feedback. Thank you for choosing our hotel, and we look forward to the pleasure of welcoming you back in the future for another memorable stay.Warm regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most hospitable receptionists
Receptionists were the most hospitable people. I really appreciate that. Faleminderit.
Stayed 4 nights in Aug 2023
Response from Manager on 21 Aug 2023
Dear Guest, We are truly delighted to have had the opportunity to serve you during your recent stay at City Inn. Your positive review has brought smiles to our faces and a sense of pride to our team. We look forward to welcoming you back for another wonderful stay in the future.Best regards,

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem!
Very clean and modern hotel room in a central location. The receptionists were also extremely responsive. Very reasonable price too. Will definitely stay there again!
Stayed 3 nights in Jul 2023
Response from Manager on 7 Aug 2023
Dear Josiah, Thank you for your fantastic review! We are thrilled to hear that you had an excellent experience during your stay with us. We are delighted that you found our hotel room to be very clean and modern. Our central location is indeed a great advantage for exploring the area, and we're pleased that it met your needs.We appreciate your kind words about our receptionists' responsiveness. Providing excellent service is a priority, and we're glad that our team was able to assist you promptly.Thank you for mentioning our reasonable pricing. We strive to offer value to our guests, and we're pleased that you found it to be reasonable.We look forward to the pleasure of welcoming you back for another enjoyable stay. Thank you for choosing our hotel, and we can't wait to host you again!Warm regards,

8/10 Good

Alex

Stayed 4 nights in Jul 2023
Response from Manager on 24 Jul 2023
Dear Mr.Grigorev, thank you for taking the time to leave us a review. We truly appreciate your loyalty as a returning guest and your continued support.We are glad to know that you had another positive experience during your stay with us. Your feedback is valuable to us as we continuously work to improve our services and facilities.If there is anything specific you would like to share or if there are any suggestions you have for us, please do not hesitate to reach out. We always strive to exceed your expectations and provide you with the best possible experience.Once again, thank you for choosing our hotel. We are honored to have you as our guest, and we look forward to welcoming you back for another enjoyable stay.

8/10 Good

Philip

Stayed 1 night in Jul 2023
Response from Manager on 24 Jul 2023
Dear Philip, thank you for taking the time to leave us a review. We appreciate your feedback and if there is anything specific you would like to share please feel free to reach out to us. Thank you once again for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

8/10 Good

Gassan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, clean and fresh rooms… unfortunately the AC quality is very bad.
Stayed 2 nights in Jul 2023
Response from Manager on 17 Jul 2023
Dear Gassan, Thank you for taking the time to share your feedback with us. We appreciate your review and the opportunity to address your concerns.We are pleased to hear that you enjoyed your stay with us. Providing exceptional service and maintaining a clean environment are top priorities for us.We apologize for any inconvenience caused by the quality of the air conditioning and thank you for bringing it to our attention, as guest feedback is invaluable to us. We appreciate your understanding, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best regards,

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
excellent staff, comfortable stay, highly recommended
Stayed 3 nights in Jul 2023
Response from Manager on 9 Jul 2023
Dear Brian, thank you for taking time to leave a review for our hotel. We appreciate your feedback and thank you for your perfect rating. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Maria Sagen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice surroundings, close to things to see.
Stayed 4 nights in Jul 2023
Response from Manager on 6 Jul 2023
Dear Maria, thank you for taking the time to share your feedback. We appreciate your positive review and value your perspective.We are glad to hear that you had a positive experience during your stay. Looking forward to welcoming you again soon!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I could ask for
Great hotel, in a nice, quiet central location but close to the action and reasonably priced. Very friendly and helpful staff, clean and comfortable room and a tasty breakfast. The airport transfer for €20 each way (pay the hotel) was really helpful and took the hassle out of getting there. Couldn’t fault it for my weekend in Kosovo.
Stayed 3 nights in Jun 2023
Response from Manager on 3 Jul 2023
Dear Joseph, Thank you so much for taking the time to share your wonderful experience at our hotel. It brings us joy to know that our hotel's central location provided the perfect balance of tranquility and easy access to the vibrant surroundings. We take pride in providing friendly and helpful service to ensure our guests feel well taken care of throughout their stay. Furthermore, we are glad that you found our airport transfer service convenient. We understand that travel logistics can be stressful, and we aim to provide hassle-free solutions for our guests. Your satisfaction with our transfer service is a testament to our commitment to ensuring a seamless experience from start to finish.Looking forward to welcoming you again.Best regards,

10/10 Excellent

Sean

Stayed 3 nights in Jun 2023
Response from Manager on 7 Jun 2023
Dear Sean, Thank you for your fantastic review of your recent stay with us. We are thrilled to hear that you had a wonderful experience. We take great pride in providing exceptional service and creating memorable experiences for our guests. It is truly rewarding to know that we succeeded in doing so during your visit.Your satisfaction is our top priority, and we are grateful for your recognition of our efforts. We appreciate you choosing our hotel and we look forward to welcoming you back for another outstanding stay in the future.Best regards,

8/10 Good

Marianne Dybå

Stayed 4 nights in May 2023
Response from Manager on 5 Jun 2023
Dear Ms.Dyba,Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are glad to hear that you had a positive experience overall.Your rating indicates that we were able to meet most of your expectations, and we are delighted that you enjoyed your time at our hotel.We are always striving to improve and provide exceptional service, and your feedback plays a crucial role in this process. If there is anything specific that would have made your experience even better, we would love to hear about it.Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,

10/10 Excellent

Bernard

Stayed 2 nights in May 2023

10/10 Excellent

Marc

Stayed 2 nights in May 2023
Response from Manager on 22 May 2023
Dear Marc, thank you for taking the time to leave such a glowing review of your recent stay with us. We're absolutely delighted to hear that you had such a fantastic experience and rated us 10 out of 10.Our team works hard to provide exceptional service and ensure our guests have a comfortable and enjoyable stay. Your feedback is a great reward and motivator for us to continue to exceed our guests' expectations.Best regards,

10/10 Excellent

David

Stayed 2 nights in May 2023
Response from Manager on 12 May 2023
Dear David, thank you very much for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at City Inn and we look forward to your next stay. Warm regards,

10/10 Excellent

mehmet sefa

Stayed 1 night in May 2023
Response from Manager on 10 May 2023
Thank you for your positive review. We are glad to hear that you enjoyed your stay at our hotel and we look forward to welcoming you back! Have a wonderful day!

8/10 Good

Fred Arild

Stayed 2 nights in Apr 2023
Response from Manager on 2 May 2023
Thank you for taking the time to leave us this review! Looking forward to welcoming you back soon!Best regards,

10/10 Excellent

Lars-Terje

Stayed 1 night in Apr 2023
Response from Manager on 13 Apr 2023
Dear Lars -Terje, thank you for taking the time to leave such a glowing review of your recent stay with us. We're absolutely delighted to hear that you had such a fantastic experience and rated us 10 out of 10.Our team works hard to provide exceptional service and ensure our guests have a comfortable and enjoyable stay. Your feedback is a great reward and motivator for us to continue to exceed our guests' expectations.

10/10 Excellent

Marlon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 1 night in Mar 2023
Response from Manager on 3 Apr 2023
Dear Marlon, it gives us much pleasure receiving positive review from our loyal guest like you. It encourages us to continue doing our best to make sure every guest’s experience is a memorable one. Thanks again, and have a wonderful day. Looking forward to welcoming you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Lage, Sauber und Personal sehr Freundlich!
Super Lage und sehr Zentral. Personal sehr Freundlich und Zuvorkommend. Würde ich sofort wieder Buchen.
Stayed 2 nights in Mar 2023
Response from Manager on 20 Mar 2023
Dear Guest, Thank you for taking the time to share your experience with us. We are thrilled to learn that you enjoyed your stay with us, liked our hotel and friendly helpful staff and service. Our guest satisfaction is our top priority and our staff goes beyond and above to ensure our guest satisfaction during their stay with us.Hope to see you again soon!Best regards,

10/10 Excellent

Julian

Stayed 7 nights in Feb 2023
Response from Manager on 6 Mar 2023
Dear Julian, thank you for your review. We do all we can to provide our customers with the best service, and it always makes our day when a guest appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very good hotel at excellent location!
Stayed 5 nights in Feb 2023
Response from Manager on 27 Feb 2023
Thank you for choosing us for your stay in Prishtina. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back at City Inn in the near future.

10/10 Excellent

arun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Manager on 27 Feb 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at City Inn. Looking forward to welcoming you back soon!

10/10 Excellent

Ramses

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think City inn is a very special place because the staff is making an effort to assure the customer has a good experience. They provide things other hotels have stopped providing such as literature on the city for alternative places to go, they leave pencil and paper to write in the room, the binder include some many details about the property amenities that it should become an example to the tourism Industry in the country. I have to think hard to find things I didn't like maybe the breakfast could have more variety. But the best lasting impact is the customer service.
Stayed 1 night in Jan 2023
Response from Manager on 31 Jan 2023
Dear Mr.Ramses, thank you for sharing a review of your recent experience. Our team here at City Inn iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. We hope you’ll visit us again soon.Thank again and have a wonderful day!

8/10 Good

poul erik

Stayed 2 nights in Jan 2023
Response from Manager on 18 Jan 2023
Dear Erik, thank you for choosing us for your stay in Prishtina. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back at City Inn in the near future.

10/10 Excellent

Angharad

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were FABULOUS and it’s a great location. My only complain is the 2 very sick turtles in the foyer being used as decor. I was genuinely horrified by this.
Response from Manager on 26 Dec 2022
Dear Angharad, thank you for choosing our hotel for your stay in Prishtina and your positive review. We are thrilled that you enjoyed and hope to welcome you again soon. Thank you for pointing out your worry about the turtles, we deeply care about their wellbeing and we will take your feedback into consideration and check with a vet if there is something wrong with the turtles. Thanks again and have wonderful holidays!

6/10 Okay

Marianne Dybå

Stayed 4 nights in Dec 2022
Response from Manager on 19 Dec 2022
Dear Ms.Dyba, thank you for posting a review and we sincerely regret that your experience was less than perfect. We care deeply about ourguests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Manager on 30 Nov 2022
Dear guest, thank you for your positive review. Looking forward to welcoming you back soon. Best regards, City Inn team

10/10 Excellent

Blerim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2022

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Hotel was very clean and spacious - very modern. The receptionist who’s name was Leonara was extremely helpful. Absolutely fantastic customer service. Added bonus of two Terapins who were fascinating!
Stayed 1 night in Oct 2022
Response from Manager on 17 Oct 2022
Dear Tom, thanks so much for sharing your positive review. We’re glad to hear you enjoyed your stay and our team’s performance exceeded your expectations, we’ll make sure that they receive the recognition they deserve. Thank you again and have a great day!

8/10 Good

Sokol, Tirana

Stayed 1 night in Sep 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, location and staff
Great hotel just steps off the main pedestrian street. Walking dostance to evrything. Rooms are modern, comfortable and quiet. Breakfast was good. Staff is eager to please. Slight mix up with my reservation, the desk clerk, Leonora, apologized and insisted on upgrading my room.
Stayed 3 nights in Sep 2022
Response from Manager on 4 Oct 2022
Dear Matthew, thank you for taking the time to post a review of our property. We really appreciate your understanding and we are so happy to hear that you enjoyed your time at City Inn. We look forward to welcoming you back soon. Have a wonderful day!

10/10 Excellent

Eric

Stayed 4 nights in Sep 2022
Response from Manager on 26 Sept 2022
Dear Eric, thank you for your positive review. We are pleased that you enjoyed your stay in our hotel and we look forward to your next stay. Have a wonderful day!

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prishtina 22
it was a lovely old city with a vibrant night scene. very cheap nice locals. weather could have been better as it rained alot but overall lovely
Stayed 2 nights in Sep 2022
Response from Manager on 20 Sept 2022
Dear Neil, thank you for choosing us for your stay in Prishtina. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back at City Inn.Have a wonderful day!

10/10 Excellent

violeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, clean and well appointed room, very kind and helpful staff, nice breakfast. A lot of construction going on in front of the hotel at the moment, but it’s going to be finished soon.
Stayed 2 nights in Sep 2022
Response from Manager on 15 Sept 2022
Dear Violeta, Thank you so much for your review. We are delighted to hear that you had a positive experience with us at City Inn. It’s our pleasure to serve customers like you. We look forward to welcoming you back soon. Have a wonderful day!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Excellent Stay
Fairly new hotel in the heart of downtown. Really friendly and helpful staff. Great breakfast. Clean, bright room with comfy bed and good shower.
Stayed 2 nights in Sep 2022
Response from Manager on 15 Sept 2022
Dear Stephen,Thank you for choosing us for your stay in Prishtina. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to City Inn in the near future.

10/10 Excellent

Arben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was near everything and very clean and good service.
Stayed 1 night in Aug 2022
Response from Manager on 6 Sept 2022
Thank you for choosing us for your stay in Prishtina. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.Best regards,

8/10 Good

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is just like shown in the picture. It's spacious and comfortable. The two receptionists I interacted with were kind and respectful. They helped me arrange a taxi to the airport, and the driver they hired was polite and professional. There was a strange noise coming from the roof close to the elevator. I couldn't figure out what it was (didn't report it either). Because of this, if I stay here again, I would avoid a room on the first floor. I recommend this place.
Stayed 1 night in Jul 2022
Response from Manager on 27 Jul 2022
Dear Mr. Raul, Thank you very much for your positive feedback. We are glad you had a good experience in our hotel. We apologize for the inconvenience caused by the noise and thank you for letting us know. We will immediately look into the issue and will have our maintenance make necessary installments. Looking forward to your next visit. All the best, City Inn Management

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location… close to many restaurants etc…
Stayed 1 night in Jul 2022
Response from Manager on 18 Jul 2022
Thank you for choosing us for your stay in Prishtina and your positive review. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back!

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Friendly and helpful staff. Lots of restaurants and bars close by. Street parking or paid parking in a lot across the street. Would stay here again.
Stayed 2 nights in Jun 2022
Response from Manager on 19 Jun 2022
Dear Matthew, Thank you for sharing your experiece and your very positive review. We are thrilled you enjoyed your stay and liked our facilities and service. We will pass on the positive review to all staff member. Looking forward to welcome you back. All the best,

10/10 Excellent

Brian

Stayed 3 nights in Jun 2022
Response from Manager on 11 Jun 2022
We are so grateful you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

10/10 Excellent

Heidi

Stayed 3 nights in Jun 2022
Response from Manager on 7 Jun 2022
Dear Heidi, Thank you for positive review. We sincerely appreciate your feedback. Best regards,