Front of property

Reviews of Residence Lastei

Residence Lastei
Via Zecchini, 3, Primiero San Martino di Castrozza

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 55 reviews" "
Rating 8 - Good. 21 out of 55 reviews" "
Rating 6 - Okay. 2 out of 55 reviews" "
Rating 4 - Poor. 4 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris, Bologna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, 2 minute walk to the skibus. Nice little downtown in walking distance
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll stay again for another summer visit
An ideal base for hiking in the Dolomites in summer. friendly and helpful staff
Stayed 2 nights in Jun 2019

4/10 Poor

Nicholas

Liked: Cleanliness
False Advertising
This hotel was very unaccommodating. When we first arrived, the staff told us we needed to stay a night to receive their breakfast. Okay that's fair - However, the next morning, they then claimed we needed to book breakfast a ridiculous time in advance just to get a simple breakfast. Come on now... you're a hotel not a 5 star restaurant. We shouldn't need reservations. Also they have a large "SAUNA" sign in the front yet you have to pay for it and reserve a 10 minute time slot 48 hours in advance. Are you serious??? No wonder we didn't see anyone using it the entire time we were there. The location was great and San Martino is amazing but there are many other options which are probably (definitely) more accommodating.
Response from Lara C. - Hotel Manager Residence Lastei on 6 Apr 2018
Thank you Nicholas for your review. We are glad that you spent a good time in San Martino di Castrozza. We are sorry for the misunderstanding, we are not an hotel but a residence. Brekfast is a service on request, that need to be prepaired according to the number of people having breakfast, since it is not a buffet. Sauna is also an extra service, that works on request, for this reason we need a reservation on the day before, in order to prepair it warm enough.

4/10 Poor

Tomas

Disliked: Property conditions & facilities, room comfort
Great location but an average property
Great resort and really great breakfast, but the property was very basic and not very well maintained. Heating was on or off and the knobs were stuck, so first night was pretty hot, before I figured a way. Hot water in the kitchenette was unreliable, sometimes hot sometimes cold. Advertised free parking was not available when we arrived, so we had to settle for paid parking. Wifi signal was good but bandwith low. And the only schedule which works in Italy is when they - for whatever reason - need to lock the fitness in this hotel at 8 pm. Yes and self cleaning, so as clean as you clean yourself...
Stayed 5 nights in Dec 2017

10/10 Excellent

lucila, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very pleasant stay.
We had two apartments, one was recently remodeled and had a balcony but no view. The other was very dated but big and confortable with a spectacular huge terrace and almost 365 degree view of the mountains. The pool and ping pong table made the children very happy.

6/10 Okay

Alessandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Abbiamo soggiornato per 3 notti, personale molto cortese, stanze seppur piccole complete di tutto il necessario e pulite, purtroppo non sono assolutamente insonorizzate e si sentivano anche i cigoli del letto al piano di sopra, altro punto a sfavore i cuscini, tanto sottili che sembrava di non averli ( consiglio di portarsi i propri da casa se volete dormire bene ). Piscina interna e vari passatempo inclusi nel prezzo, per chi non volesse usufruire del parcheggio a pagamento del residence ci sono parcheggi gratuiti proprio difronte.
Stayed 3 nights in Jan 2024

8/10 Good

Francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soggiorno confortevole, piacevole, struttura pulita, personale disponibile e cortese, colazione gustosa.
Stayed 6 nights in Dec 2023
Response from Lara C. on 28 Mar 2024
Ci fa piacere sapere che vi siete trovati bene presso il nostro residence, apprezzando anche la nostra semplice ma fresca colazione a buffet.Lara C. - Hotel Manager Lastei Residence San Martino di Castrozza Dolomiti - Gruppo Residencehotels

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr angemehmer Kurzaufenthalt
Aufenthalt zwar nur zwei Nächte, aber sehr schöner Ort, die Residence in ruhiger Lage und doch zentral, atemberaubende Landschaft. Die Residence Lastei sticht durch sehr freundliches Personal hervor. Bei Regenwetter steht ein kleines Hallenbad mit Ruhebereich zur Verfügung.Alles in allem sehr zu empfehlen.
Stayed 2 nights in Jul 2023

8/10 Good

Gianluca

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Personale cordiale e check in veloce. Struttura in un ottima posizione a 2 passi dal centro, pulita e confortevole. Ci ritorneremo!
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto molto confortevole
Stayed 1 night in Aug 2022

10/10 Excellent

Nebojsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo
tutto positivo
Stayed 1 night in Jun 2022

10/10 Excellent

Alberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prezzo e disponibilità del personale
Stayed 1 night in Jun 2022

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residence per famiglie
Residence situato nella bella San Martino di Castrozza, località ideale per famiglie, in pochi passi si va in centro, piste raggiungibili in Skibus. Pulizia e comfort garantiti, c’è anche una piccola Piscina.
Stayed 1 night in Jan 2022

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Massimo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ilassante
Una buona vacanza in famiglia
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Struttura OK in uno scenario meraviglioso
Posizione invidiabile con facilità di parcheggio e vista sulle Pale, struttura un po’ datata ma funzionale, comfort così così, i cuscini e il materasso non erano comodi, per il prezzo pagato lo sarei aspettato qualcosa di più . Non ho usufruito della Sauna/ Piscina quindi non posso esprimere un giudizio in merito
Stayed 1 night in Jul 2020

8/10 Good

Domenico

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2020

8/10 Good

STEFANO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo residence in pieno centro, rinnovato!
Residence recentemente ammodernato, comodo al centro e alle principali attrazioni. Personale disponibile e attento alle necessità del cliente. Letti comodi e cucina provvista di tutto per un eventuale consumo in loco. Parcheggio da prenotare e a pagamento
Stayed 2 nights in Jan 2020

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bella struttura, appartamenti confortevoli, dotata di sauna, piscina (piccola), buon servizio. Ritorno sempre volentieri.
Stayed 1 night in Jan 2020

10/10 Excellent

NICHOLAS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima esperienza qui da voi.
Ottima esperienza, siamo arrivati il 1 gennaio verso le 18.00, siamo stati accolti alla reception da un personale valido il quale ci ha indicato tutte le informazioni da sapere. Siamo arrivati in una camera adatta al soggiorno di 4 persone, ben curata e di buona qualità. Si presentava ordinata e ben pulita, servizio impeccabile. Nel pacchetto era inclusa anche la colazione, ricca e di buona qualità. Sicuramente da tornare a vivere una buona esperienza nell'incantevole San Martino di Castrozza
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Alessandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bella esperienza.
ottima posizione . staff gentile e cordiale. peccato il parcheggio a pagamento peccato i servizi extra (palestra e sauna) a pagamento.
Stayed 2 nights in Dec 2019

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
돌로미티 짱
아파트같은 분위기 깨끗한 시설이 좋아요 환상적인 뷰는 덤이에요
Stayed 1 night in Aug 2019

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breve soggiorno
Appartamento pulitissimo è con tutto il necessario. Personale molto gentile e disponibile. Buona la posizione
Stayed 4 nights in Aug 2019

8/10 Good

Bobby

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gradevole
Tre giorni a San Martino di Castrozza in una struttura essenziale ma confortevole, pulita e tranquilla Nonostante l’appartamento al primo piano vista splendida sulle Pale
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Jul 2019

8/10 Good

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Younghuan

Liked: Cleanliness, property conditions & facilities, room comfort
만족스러운 경험
낡은 듯 하지만 잘 관리 되고 있는 숙소 입니다. 부엌설비도 잘 갖추어져 있어 사용하지 못하고 떠나는게 무척 아쉬웠어요. 전망은 별 5개~ 아침식사 역시 정성 스럽게 준비해 주십니다!! 추천합니다.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
'Wir wurden sehr freundlich empfangen und gleich mit Informationen versorgt. Der Check In ging sehr schnell.
Stayed 2 nights in Jul 2019

10/10 Excellent

EUGENIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
qualità del servizio Ottimo ,Posizione Ottima . Pulizia Ottima
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Michele

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno piacevole in una ottima struttura Personale cortese e disponibile, alloggi confortevoli e puliti, zona relax piacevole. Da tornarci...
Stayed 2 nights in Dec 2018

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissima vacanza!!
Bellissima vacanza presso il residence Lastei,vicinissimo al centro di San Martino di Castrozza. Il nostro appartamento situato al primo piano era molto accogliente e pulito, con una bellissima vista sulle Pale di San Martino!Molto apprezzata la piscina riscaldata e la sala giochi per i bambini!
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo residence
ottimo residence nel centro si san martino , appartamente piccoli ma curati nei dettagli molto puliti cucina attrezzata personale cortese , unica nota negativa sauna a pagamento
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
부대시설이 잘 되있는 한국의 콘도시설같은 곳
다소 오래된 느낌이 있는 숙소였지만 관리상태가 좋았으며 주차(하루 3유로) 및 세탁(10유로)이 가능했습니다 또한 지하에 수영장 사우나 아이들 놀이시설들이 있어 좋았으며 주변 하이킹하는 코스나 주변경관이 빼어났습니다
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo residence
Residence ottimo, a due passi dal centro. Con tutte le comodità, non manca nulla.
Stayed 4 nights in Jul 2018

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doskonale miejsce na zimowe szaleństwo!
Wszystko ok, zadowoleni i wypoczeci. Włosi dość mocno wyluzowani (punktualność itd) co na początku trochę denerwowalo, z czasem zaczęliśmy brać z nich przykład. Pensjonat pięknie położony w pierwszy dzień "welcome drink", w drugi bezpłatna sauna. Warto na tablicy ogłoszeń sprawdzić która restauracja oferuje zniżkę (zwykle 10%) po okazanie kuponu z pensjonatu. Bilard, pimping itd w przystępnych cenach. Internet w miarę ok. W pokojach było dla nas trochę za gorąco, raz udało mi się zmniejszyć grzanie ale w pozostałe dni bez powodzenia. Lasienka bardzo czysta. Reasumując wszystko ok i jak najbardziej polecam tą lokalizację na zimowe szaleństwo w słonecznej Italii.
Stayed 6 nights in Jan 2018

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel soggiorno.
Ambiente confortevole, stanze pulitissime e caldissime. Posizione centrale vicino alle piste per bambini. Da ritornarci.
Stayed 2 nights in Jan 2018