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Reviews of La Quinta Inn & Suites by Wyndham Conference Center Prescott

2.5 out of 5
La Quinta Inn & Suites by Wyndham Conference Center Prescott
4499 E State Route 69, Prescott, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1000 reviews" "
Rating 8 - Good. 212 out of 1000 reviews" "
Rating 6 - Okay. 77 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Lesslie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room itself was very dirty. Walls had drop marks. Smelled old. The lobby was ok but everything else was outdated
Stayed 1 night in Mar 2024
Response from Front Office Team on 22 May 2024
Dear Lesslie,We greatly appreciate you sharing your feedback with us. We are sorry that your room was not to your satisfaction. Please note that all the rooms and hallways have been painted recently. The carpet is replaced with the wood flooring. We will thoroughly inspect the room. Thank you again and we hope that you will give us another opportunity to be of service to your during your next visit to the area.Sincerely,

8/10 Good

James

Liked: Cleanliness, staff & service
It would have been better if the ice machine worked.
Stayed 1 night in May 2024
Response from Front Office Team on 15 May 2024
Dear James,We are so sorry that the ice machine was not working. the repair person could not address it until later.We do have three other ice machines, two on each side.Once again, our apologies to you and we trust you will give us another opportunity to be of service to you.Sincerely,

10/10 Excellent

Kenneth, tucson

Travelled with pets, Travelled with partner
Very comfy chairs outside
Stayed 1 night in May 2024
Response from Front Office Team on 15 May 2024
Dear Kenneth,Thank you for the rating and we are happy to note that you enjoyed the chairs outside.We look forward to your next visit with us.Sincerely,

10/10 Excellent

Susana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice place to stay with the family for vacation and I love the indoor pool
Stayed 2 nights in May 2024
Response from Front Office Team on 10 May 2024
Dear Susana,Thank you kindly for sharing your feedback with us. We are happy to note that your stay with us was an enjoyable one.Thank you again and we look forward to your next visit with us.Sincerely,

10/10 Excellent

Keith, stanwood

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD PLACE
Stayed 3 nights in May 2024
Response from Front Office Team on 9 May 2024
Dear Keith,Thank you for sharing your feedback with us. We are so pleased that your stay was to your satisfaction.We look forward to your future stay with us. Sincerely,

8/10 Good

Sylvia G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 1 night in May 2024
Response from Front Office Team on 15 May 2024
Dear Sylvia,Thank you for your feedback. We are happy that you enjoyed your stay with us.We look forward to your next stay with us.Sincerely,

10/10 Excellent

Larry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice stay. Loved the breakfast options
Stayed 1 night in Apr 2024
Response from Front Office Team on 3 May 2024
Dear Larry,We appreciate you taking the time to share your feedback with us. We are very happy to note that your stay was to your satisfaction.We look forward to your next visit with us.Sincerely,

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only issues were the heater/air conditioner made way too much noise when it came on.
Stayed 1 night in Apr 2024
Response from Front Office Team on 1 May 2024
Dear Rick,Thank you for taking the time to submit your feedback. We do apologize for the noise of the unit. A suggestion is to keep the fan on.We thank you again and look forward to your next visit with us in the near future.Sincerely,

4/10 Poor

Gavin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
My door wouldn't lock, you can just push it open without even needing a key. Neighbors were loud until 3 am!
Stayed 1 night in Apr 2024
Response from Front Office Team on 1 May 2024
Dear Gavin,Thank you for taking the time to share your feedback. We apologize for the maintenance issue with the door. Please note that we do have onsite maintenance and we can address such issues or change your room. With respect to the noise, overnight staff, once informed handle this as well. We encourage all our guests to share any concerns while they are here. Again, we extend our apologies and trust that you will give us another opportunity to be of service to you in the near future.Sincerely,

10/10 Excellent

Jose

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to every where!
Stayed 2 nights in Apr 2024
Response from Front Office Team on 1 May 2024
Dear Jose,Thank you kindly for the rating and feedback. We are so pleased to note that you enjoyed your stay with us and look forward to welcoming you back during your next trip.Sincerely,

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was good except for the lady working the front desk on Saturday… anytime you would ask for anything she seemed upset about having to help with anything.
Stayed 3 nights in Apr 2024
Response from Front Office Team on 1 May 2024
Dear Amber,Thank you for your feedback. We trust your family and friends enjoyed the pool. We are happy to extend amenities to our inhouse guests only.Thank you again!Sincerely,

10/10 Excellent

Fred

Travelled with family and small children
Impressed for a first time visitor
Stayed 1 night in Apr 2024
Response from Front Office Team on 1 May 2024
Dear Fred,Thank you for taking the time to share your feedback. We are very happy to note that you enjoyed your stay with us.We look forward to your next visit with us.\Sincerely,

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Team on 1 May 2024
Dear Antonio,Thank you kindly for the rating. We are pleased to note that you enjoyed your stay with us.We look forward to your next visit with us.Sincerely,

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Office Team on 26 Apr 2024
Dear David,Thank you for the rating! We appreciate it very much and are very happy to note that you enjoyed your stay with us.We look forward to your next visit with us.Sincerely,

10/10 Excellent

L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly
Stayed 2 nights in Apr 2024
Response from Front Office Team on 24 Apr 2024
Thank you for the rating and your feedback. Our staff will be very pleased with your comment. We appreciate it. We look forward to your next stay with us.Sincerely,

10/10 Excellent

Nadia

Stayed 1 night in Apr 2024
Response from Front Office Team on 8 May 2024
Dear Nadia,Thank you for the rating! We are so pleased that you enjoyed your stay with us.We look forward to welcoming you back for your next visit.Sincerely,

10/10 Excellent

Rachiela

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night. It was a nice place.
Stayed 1 night in Apr 2024
Response from Front Office Team on 17 Apr 2024
Dear Rachiela,We appreciate the opportunity to be of service to you. We are pleased to note that you stay with us was an enjoyable one.We look forward to your next visit with us.Sincerely,

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Office Team on 17 Apr 2024
Dear Gina,Thank you for the rating! We are so pleased to note that you enjoyed your stay with us.We look forward to welcoming you back in the near future.Sincerely,

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from the Airport
Stayed 6 nights in Apr 2024
Response from Front Office Team on 17 Apr 2024
Dear Stanley,Thank your for the rating. We are glad that our location suits your needs. We look forward to your next visit with us.Sincerely,

10/10 Excellent

Marlenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Office Team on 12 Apr 2024
Dear Marlenne,Thank you the rating! It is greatly appreciated. We are so pleased to note that your stay with us was to your satisfaction.We look forward to your next visit with us.Sincerely,

8/10 Good

Sylvia

Stayed 1 night in Apr 2024
Response from Front Office Team on 1 May 2024
Dear Sylvia,Thank you for the rating. We trust you enjoyed your stay with us.We look forward to being of service to you during your next visit.Sincerely,

2/10 Terrible

Pia

Very run down hotel in unsafe area
Stayed 4 nights in Mar 2024
Response from Front Office Team on 5 Apr 2024
Dear Pia,Thank you for your feedback. We always encourage our guests to share any concerns with the Front Desk. Please note that we are in the process of ongoing renovations.Have a great day!Sincerely,

10/10 Excellent

Sylvia

Very excellent
Stayed 1 night in Mar 2024
Response from Front Office Team on 4 Apr 2024
Dear Sylvia,Thank you for sharing your feedback with us. We are so pleased that your stay with us was an enjoyable one.Thank you again and we look forward to your next visit with us.Sincerely,

10/10 Excellent

Ralph E

Liked: Cleanliness, staff & service, property conditions & facilities
The place relaxed and refreshed.
Stayed 1 night in Apr 2024
Response from Front Office Team on 3 Apr 2024
Dear Ralph,Thank you for sharing your feedback with us. We are happy to note that your stay with us was an enjoyable one.Thank you again and we look forward to being of service to you in the near future.Sincerely,

10/10 Excellent

MARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! We will stay here again!
Stayed 1 night in Mar 2024
Response from Front Office Team on 3 Apr 2024
Dear Mark,Thank you for taking the time to share your feedback. We are so pleased to note that your stay with us was to your satisfaction.We look forward to your next visit with us.Sincerely,

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Office Team on 3 Apr 2024
Dear Kathleen,Thank you for the rating! We are happy to note that you enjoyed your stay with us.We look forward to welcoming you back for your future accommodation.Sincerely,

8/10 Good

Lori

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First floor rooms that were very convenient since we are traveling with our two pups.
Response from Front Office Team on 3 Apr 2024
Dear Lori,Thank you for sharing your feedback. We are glad that the first floors rooms were convenient for your pups.We look forward to your next visit with us.Sincerely,

4/10 Poor

Audrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Office Team on 27 Mar 2024
Dear Audrey,We appreciate your time in sharing your rating. We encourage all our guests to share any issues they may encounter during their stay so that we may address them.If there was anything we could have done to improve your stay with us, please do not hesitate to share with us.Sincerely,

10/10 Excellent

Glenn

Affordable compared to other properties and very spacious and quiet
Stayed 1 night in Mar 2024
Response from Front Office Team on 27 Mar 2024
Dear Glen,Thank you for the time to submit your rating and feedback. We are so happy to note that you enjoyed your stay with us.We trust you will give us another opportunity to be of service to you in the near future.Sincerely,

8/10 Good

Jessica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 6 stayed here for the weekend for a cornhole tournament. Really liked the layout of the room and the balcony. The pub on the first floor helped us out too, we were unaware of their hours especially after a long day games. The pub was kind enough to let us irder dood 10 minutes before the kitchen closed, the food was really good and the Saturday night atmosphere was fun, would recommend. The hotel is 5 minutes from the mall, other popular stores and restaurants. The only "down side" to the stay would be the water pressure in the toilet was very low, sometimes we werent sure it'd flush and the breakfast was mediocre. The hotel was a good price, great room size and 3 beds we will definitely stay here again if we go back for another tournament.
Stayed 2 nights in Mar 2024
Response from Front Office Team on 23 Mar 2024
Dear Jessica,Thank you for taking the time to share your feedback with us. We greatly appreciate it and are happy to note that you enjoyed your stay with us. With reference to the water pressure, we will have our Maintenance look at it. We are replacing the toilets in all rooms. We thank you again and look forward to your next visit with us.Sincerely,

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Front Office Team on 22 Mar 2024
Dear Shauna,Thank you for sharing your feedback with us. We are so happy to note that your stay with us was an enjoyable one.We look forward to your next visit with us.Sincerely,

10/10 Excellent

Johan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice room
Stayed 1 night in Mar 2024
Response from Front Office Team on 21 Mar 2024
Dear Johan,Thank you for your feedback. We greatly appreciate it.We are so pleased that you enjoyed your say with us.We look forward to your next visit with us.Sincerely,

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
What a nice place. We were very comfortable and enjoyed the restaurant/bar on location. We stayed for several days and will do so again.
Stayed 3 nights in Mar 2024
Response from Front Office Team on 22 Mar 2024
Dear Christine,Thank you for sharing your feedback with us. We are so pleased that you thoroughly enjoyed your stay with us here at Laquinta. We thank you again and look forward to your next stay with us.Sincerely,

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located hotel along the highway with an adequate variety of breakfast options. Hot chocolate and coffee always available in the lobby. Our second time staying here.
Stayed 2 nights in Feb 2024
Response from Front Office Team on 21 Mar 2024
Dear David,Thank you kindly for taking the time to share your feedback with us. We are happy to note that your stay with us was to your satisfaction.We look forward to being of service to you during your next trip.Sincerely,

4/10 Poor

Benjamin

Travelled with family, Business traveller, Travelled with group
Disliked: Property conditions & facilities
Our room smelled like smoke really bad. Hotel staff said they were fully booked and couldn't move us to a different room even though we rarely saw many guests. They did put a machine in our room to help with the smell, but the smell came back after we turned the machine off.
Stayed 2 nights in Mar 2024
Response from Front Office Team on 20 Mar 2024
Dear Benjamin,Thank you for sharing your feedback. I apologize for the smoke odor. Kindly note that we are always happy to change rooms when available. Your room type was the only one of its kind and we did not have any double queen rooms available to move. Once again, we apologize an this happens rarely.We trust you will give us another opportunity to be of service to you in the near future.Sincerely,

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel for the most part was clean and very nice. The room was clean and just fine. The pool area was nice but could have been cleaner. All the chaise lounges looked like they needed a wipe down as if a large group had been in the pool area perhaps earlier in the day. (I don't know if that was true, it just looked like they all could use to be cleaned. Pool looked like could use a refresh, perhaps repainted? Spa water was very hot (good) and had strong scent of chorine (which was probably good, to keep it safely as germ free as possible). Thanks. Pretty happy with the hotel. Enjoyed my short stay. Also pleased with the internet connection. Had no problems with it.
Stayed 1 night in Mar 2024
Response from Front Office Team on 20 Mar 2024
Dear Elizabeth,Thank you for sharing your feedback. Due to large groups in house (March Break), we have been at full capacity especially at the Pool. We have addressed the pool area and assure you that regular clean up an maintenance is performed in the pool. We trust you will give us another opportunity to be of service to you during your next stay.Sincerely,Inder K.

10/10 Excellent

gina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly property and great location. Will definitely return and highly recommend
Stayed 2 nights in Mar 2024
Response from Front Office Team on 16 Mar 2024
Dear Gina,Thank you for taking the time to submit your feedback. We greatly appreciate it and are very happy to note that you enjoyed your stay with us.We look forward to your next visit with us.Sincerely,

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Almost nice stay in there
Stayed 2 nights in Mar 2024
Response from Front Office Team on 13 Mar 2024
Dear Zheng,Thank you for the rating! We are happy to note that you enjoyed your stay with us.We look forward to your next visit with us.Sincerely,

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Office Team on 13 Mar 2024
Dear Paul,Thank you for taking the time to submit your rating. If there was anything we could have done to improve your stay, please do not hesitate to share with us.We look forward to hearing from you.Sincerely,

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Office Team on 13 Mar 2024
Dear Denny,Thank you kindly for the rating. We are so pleased to note that your stay with us was to your satisfaction.We look forward to your next visit with us.Sincerely,

6/10 Okay

John, Appleton

Travelled with family
Liked: Staff & service, amenities
The bed frame was broken when we arrived and there was only one bar of soap and two small tubs of conditioner and shampoo in the bath.
Stayed 1 night in Mar 2024
Response from Front Office Team on 8 Mar 2024
Dear John,Thank you for taking the time to submit your feedback. We apologize for the bed and amenities. We understand that the frame was taken care of. Moving forward all amenities will be provided via the small tubs. Any items you may need are available at the Front Desk and they would be happy to bring them to you. Once again, our apologies and have a wonderful day!Sincerely,

8/10 Good

Rita

Stayed 1 night in Mar 2024
Response from Front Office Team on 27 Mar 2024
Dear Rita,Thank you for the rating. We greatly appreciate it and if there was anything we could have done to improve, please share with us.Thank you again and we look forward to your next visit with us.Sincerely,

10/10 Excellent

Michael, San Tan Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you're visiting the area. Friendly staff and greatly enjoy the indoor pool and jacuzzi.
Stayed 1 night in Feb 2024
Response from Front Office Team on 1 Mar 2024
Dear Michael,Thank you for your rating and feedback. Greatly appreciate it.We look forward to welcoming you back on your next visit with us.Sincerely,

6/10 Okay

Adam

Travelled with group
Liked: Staff & service
Comfy beds, clean facility but old. Decent bar on property. Business office and workout room very minimal. Bathroom molding outside of showers was practically peeling off the wall. Room smelled of cigarette smoke when we walked in?
Stayed 2 nights in Feb 2024
Response from Front Office Team on 1 Mar 2024
Dear Adam,Thank you for your review and feedback. Please note that we will have our Maintenance department look at the bathroom.We apologize for the smoke odor. We do inform each guest that we are a non-smoking facility but occasionally a guest will ignore the rule. Thank you again and we trust you will give us another opportunity to be of service to you in the future.Sincerely,

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Good sized room. Includes breakfast. Bar on site with casual food options. Convenient little snack shop open 24/7 at front desk. Pool and spa. Would stay here again.
Stayed 1 night in Feb 2024
Response from Front Office Team on 1 Mar 2024
Dear Eugene,Thank you for taking the time to submit your feedback. We are so pleased to note that you enjoyed your stay with us.Thank you again and we look forward to your next visit with us.Sincerely,

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the balcony off the bedroom and the set up of the sitting room...
Stayed 1 night in Feb 2024
Response from Front Office Team on 29 Feb 2024
Dear Darlene,Thank you for the rating and your feedback. We truly appreciate them.We are very pleased to note that your visit with us was to your satisfaction. We look forward to being of service to you during your next with in town. Sincerely,

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly
Stayed 1 night in Feb 2024
Response from Front Office Team on 28 Feb 2024
Dear Antoinette,Thank you for the rating and your kind comment. We are so pleased to note that you enjoyed your stay with us. We look forward to your next stay with us.Sincerely,

10/10 Excellent

Arthur J., OVERGAARD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was as very large and spacious. Breakfast was not to bad either decent selection of food. Friendly staff. Location was well placed around shopping areas. Look forward to stay there again. The price was very competitive for what you get.
Stayed 2 nights in Feb 2024
Response from Front Office Team on 28 Feb 2024
Dear Arthur,Thank you for the rating and your feedback. We greatly appreciate it and are very happy to note that you enjoyed your stay with us. We look forward to your next visit with us. Sincerely,

10/10 Excellent

MELANIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Office Team on 23 Feb 2024
Dear Melanie,Thank you for the rating! Greatly appreciated!

8/10 Good

Vern

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean. Nice condition. Pool is not heated. Not sure why. All the other hotels have heated pools. Not disclosed at time of check in
Stayed 1 night in Feb 2024
Response from Front Office Team on 21 Feb 2024
Dear Vern,We appreciate your time in sharing your feedback. Our pool is heated and I just checked the pool and the water is very warm. We encourage all our guests to share any questions or concerns while they are here at the desk. Please do not hesitate to contact a Front Desk agent next time.We look forward to your next visit with us.Sincerely,