Minibar, in-room safe, desk, blackout curtains
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Reviews of Metropolitan Old Town Hotel - Czech Leading Hotels

4 out of 5
Metropolitan Old Town Hotel - Czech Leading Hotels
Haštalská 371/20, Prague

Reviews

8.4

Very good

Rating 10 - Excellent. 43 out of 90 reviews" "
Rating 8 - Good. 28 out of 90 reviews" "
Rating 6 - Okay. 9 out of 90 reviews" "
Rating 4 - Poor. 7 out of 90 reviews" "
Rating 2 - Terrible. 3 out of 90 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Omar

Travelled with partner
The location of the property is great, you can easily walk to the old town center and enjoy Prague.

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2023

8/10 Good

Finbarr

Travelled with group
Liked: Cleanliness, staff & service
As a first time visitor to Prague I was extremely impressed with what the city had to offer. Busy, safe clean & stunningly beautiful
Stayed 2 nights in Nov 2023

8/10 Good

John

Stayed 2 nights in Nov 2023

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Ms Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to old town Prague
Prague is a beautiful capital city but the old town area is a maze of small streets and this hotel is walking distance to everything in the old town. The staff were very helpful and I was pleased about my upgrade.
First course of buffet breakfast
Some of the buffet
Stayed 3 nights in Oct 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Will definitely return.
Stayed 1 night in Oct 2023

6/10 Okay

MELBA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

8/10 Good

Radim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Manel de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Sebastian

Travelled with family
Disliked: Cleanliness, staff & service
Overall I think the stay would have been enjoyable, but the check-in experience was below average. First the keys didn’t fit and we had to go back down with our luggage through the labyrinth of hallways. When we got the right key, we opened the room and were greeted by a cloud of smoke. Truly annoying. When requesting a room change at the reception the guy just looked at me and said they don’t have other rooms today. After I told them that in this case, they will have to give us an upgrade, they magically made another room in the same category available. Overall the staff is nice, but the bad overall hotel management leaves them struggling I feel. Also the rooms are tiny, so not really worth the money.
Stayed 1 night in Aug 2023

4/10 Poor

Theja

Disliked: Property conditions & facilities
Good location. Too hot, property doesn’t have aircon, this made the stay very hard in summer month of July
Stayed 1 night in Jul 2023

8/10 Good

Paul

Stayed 5 nights in Jun 2023

10/10 Excellent

Jim

Stayed 2 nights in May 2023

2/10 Terrible

Jill

Stayed 2 nights in May 2023

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is excellent and the room is clean
Stayed 5 nights in Mar 2023

8/10 Good

James

Stayed 1 night in Feb 2023

10/10 Excellent

Bilyana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Wonderful staff! A superb breakfast! Thank you!

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good and a real treat for a welcome gift!! I would stay again and recommend. Great location to walk around.
Stayed 2 nights in Oct 2022

8/10 Good

Martyna

Stayed 1 night in Oct 2022

6/10 Okay

Milena

Stayed 2 nights in Sep 2022

8/10 Good

Alexandru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and cozy.
Stayed 2 nights in Aug 2022

10/10 Excellent

Tom

Stayed 1 night in Jun 2022

10/10 Excellent

James Michael William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did what it says on the package. Clean friendly helpful choice for breakfast
Stayed 3 nights in May 2022

8/10 Good

William

Liked: Staff & service
Stayed 3 nights in Apr 2022

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2022

10/10 Excellent

POCHANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Good location.
Stayed 1 night in Feb 2022

8/10 Good

Mutasem

Stayed 2 nights in Jan 2022

10/10 Excellent

Michael, Burlingame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2021

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Wonderful hotel and excellent location. Very clean. Staff is wonderful and very helpful
Stayed 2 nights in Dec 2021

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
I recommend this hotel. Very well located, within a few mintes' walk from the Charles Bridge, very clean and with everything I needed for my stay. Staff was very friendly and helpful.
Stayed 1 night in Dec 2021

8/10 Good

Julio

Travelled with family
Nice experience
The hotel is in a nice place to find good restaurants or to go walking for a touristic places. Other positive point is the breakfast that is fantastic! The negative point are the quantity of stairs and the exclusive parking in front of hotel just for the check in or check out that not exist.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely friendly and the breakfast is superb. The parrot in the lobby knows how to speak.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great located! Easy parking in big garage zone. Just fot 9 Euros only Very good breakfast. Nice hotel with character
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff :) breakfast (not included in price but for 10 € was perfect), parrot, housekeeping - everything perfect.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, excellent top top top 5* breakfast. Highly recommended!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near Old Town Square and other Prague city centre attractions. Very friendly and helpful staff. Breakfast was the top;) Will come back.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel v samém centru Prahy, přátelský personál, objednaný pokoj byl budget, ale dostali jsme krásný pokoj standard bez navýšení ceny v klidné části hotelu. Na recepci velice příjemný recepční Šimon, který nám poskytl veškeré informace s profesionálním přístupem. Vřele doporučujeme.
Stayed 1 night in Jul 2021

6/10 Okay

Wansoo

가족 여행
시내에 자리잡고 있어 이동이 편리했다....메트리스의 허리 부분이 꺼져서 베게를 받치고 잤다. 호텔 방이 기울어져 묘한 기분이 드는 방이었다. 와이파이는 따로 돈을 지불해야 사용할 수 있었다. 하지만 주위에 맛집이 많고 유명 관광지가 포진해 있어서 그점은 높이 살만 했다.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lisbeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Ronja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Alisa

Stayed 2 nights in Jan 2024

10/10 Excellent

Arafa

Stayed 1 night in Jan 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Mélanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

YI CHUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
淋浴間及隔音問題
淋浴間空間不足，出水量太小，且房間隔音很差，除此之外其餘都不錯。
Stayed 2 nights in Nov 2023

4/10 Poor

TSENG

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
走路時地板都會發出異音，感覺房間是隔間隔出來的，飯店內動向也非常的奇怪
Stayed 1 night in Nov 2023