Front of property – evening/night

Reviews of NH Poznan

4 out of 5
NH Poznan
Ul. Swiety Marcin 67, Poznan, Greater Poland

Reviews

8.6

Excellent

Rating 10 - Excellent. 135 out of 302 reviews" "
Rating 8 - Good. 136 out of 302 reviews" "
Rating 6 - Okay. 18 out of 302 reviews" "
Rating 4 - Poor. 10 out of 302 reviews" "
Rating 2 - Terrible. 3 out of 302 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great stay but room could be cleaner
The staff were great but the room was not sufficiently clean and there was a poor smell which likely came from the bathroom sewage. The bathtub was also quite dirty. Overall the location was great and I would probably stay again but would appreciate a cleaner room
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 2 nights in Oct 2023

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth a stay for sure. Friendly & convenient
Fun stay at the NH Poznan city centre hotel. Room 202 was spacious and comfortable and I'd stay again for sure. The service and general ambiance of the hotel was friendly & relaxing. Note to hotel however the toilet in my room continued to flush for a considerable amount of time once flushed so somethings not quite right with the mechanism and there was a faint smell emanating from the bathroom that reminded me of something like garlic - do the drains need looking at?
Stayed 2 nights in Sep 2023
Response from Agnieszka Oćwieja, General Manager on 6 Oct 2023
Dear Guest,Thank you for your opinion. We are happy to know that your stay was enjoyable. Please, accept our deepest apologies for the flush issue. It was already reported to the Maintenance Department, so we can provide an exceptional stay for our guests in the future. Please do not forget to announce any inconveniences to our Team, who is always ready to help. We cannot wait to see you again at NH Poznan.Warm regards,

8/10 Good

Edward, West Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Fine premium hotel though we found the rooms on the small size. Wonderful staff.
Stayed 5 nights in Aug 2023
Response from Agnieszka Oćwieja, General Manager on 20 Sept 2023
Dear Sir,Thank you very much for sharing your opinion. We are happy to know that you enjoyed your stay with us. Thank you for appreciating the central location and helpful Staff which are one of our biggest advantages. We look forward welcoming you again in NH Poznan.Sincerely,

8/10 Good

Grzegorz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo lubię hotel NH za śniadania i tym razem się również nie zawiodłem. Duży plus za sezonowe owoce - były borówki, czerwone porzeczki i truskawki a nie tylko standardowe jablka i banany jak to bywa w innych hotelach. W pokojach zlokalizowanych przy klatce schodowej niestety jest głośno ze względu na to że hałas się roznosi z wszystkich pięter z dodatkowym echem. W łazience pozostałości włosów na podlodze. Poza tym czysto. Kapcie w pokoju na dodatkowe życzenie.
Stayed 1 night in Aug 2023
Response from Agnieszka Oćwieja, General Manager on 31 Aug 2023
Szanowny Panie Grzegorzu, Dziękujemy za podzielenie się swoją opinią dotyczącą pobytu w NH Poznań. Cieszymy się, że kontynuujemy spełnianie Państwa oczekiwań, zwłaszcza jeśli chodzi o nasze śniadania. Zawsze staramy się zapewnić ich różnorodność, aby nasi Goście mogli cieszyć się świeżością i smakiem oferowanych przez nas produktów. Pana uwagi dotyczące czystości pokoi zostały przekazane do Kierownika odpowiadającego za czystość w hotelu, który zadba, aby podobna sytuacja nie zdarzyła się w przyszłości.Cieszymy się, że mogliśmy spełnić Pana dodatkowe życzenia, aby uczynić pobyt w NH Poznań jak najbardziej komfortowym i wygodnym. Mamy nadzieję, że będziemy mieli przyjemność gościć Pana ponownie i będziemy mieli możliwość zapewnić Państwu jeszcze lepsze doświadczenie.Z wyrazami szacunku,

10/10 Excellent

Beata Barbara

Liked: Staff & service, property conditions & facilities
.
Stayed 12 nights in May 2023

8/10 Good

Beata

Travelled with family
Liked: Cleanliness, property conditions & facilities
The streets around the hotel is completely under renovation and there’s so much dust. After you come back from outside your clothes and shoes are dirty and you need to be careful stepping into the room.
Stayed 2 nights in May 2023
Response from Agnieszka Oćwieja, General Manager on 12 Jun 2023
Dear Madam,We appreciate your feedback, therefore excuse us for the inconvenience caused by the ongoing renovation in the surrounding streets. As we understand that the dust can be bothersome, we would like to apologize for it and simultaneously assure you that the finalisation of works are planned for the upcoming weeks.We appreciate your understanding and patience during this time. We would like to invite you for a visit in NH Poznań during your next time in the city so you can see our renovated neighbourhood and to provide you with an even more comfortable and enjoyable stay.Kind regards,Agnieszka OćwiejaGeneral Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
First room, fridge didn't work. Was given another room, heating didn't work. Third room, everything worked but noisy, could hear next door neighbour talking. Could also hear people walking upstairs. Not recommended for light sleepers.
Stayed 10 nights in Mar 2023

10/10 Excellent

Agnieszka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay in Poznan
Nice and clean hotel in good location. The beds are very comfortable, and the breakfast was varied. Highly recommend this hotel.
Stayed 1 night in Nov 2022

10/10 Excellent

Tomasz, Peachtree City

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located in the city centre. It is very clean. Restaurant and bar offer a variety of meals and drinks. The neighbourhood area is currently under construction and is messy.
Stayed 3 nights in Oct 2022

10/10 Excellent

Ana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff. Near several restaurants.
Stayed 1 night in Oct 2022

6/10 Okay

Maciej

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Agustin

Stayed 4 nights in Jun 2022

8/10 Good

Lesko

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

SIMON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from NH Poznan Team on 12 Nov 2021
Dear Guest, thank you so much for your excellent rating and thank you for your stay at the NH Poznan. We appreciate you very kind feedback about your experiences. We hope we will get the opportunity welcoming you back some day. Greetings NH Poznan Team

10/10 Excellent

Adnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff very helpful
Reception staff very helpful. They do a lot to please guests. Good breakfast clean room
Stayed 1 night in Jun 2021

6/10 Okay

Chris

Liked: Staff & service
The stay was fine, however the first room I received was small and like a box room. The reception were very helpful to change the room which included a larger bathroom. The rooms are a little tired, the bath plug area was dirty and stained (516) but the rest of the stay was very good. Nice buffet breakfast even with the Covid restrictions.
Stayed 1 night in Oct 2020
Response from Daria, Reception NH Poznań on 15 Oct 2020
Dear Chris, thank you very much for taking your time and sharing your opinion with us! We are happy you enjoyed your stay. I will pass the comment to reception employees and the chefs about breakfast. We want to apologise for the inconveniences in your room - I passed the comments to the Housekeeping team. Dear Chris, we are looking forward to seeing you again in our property! Best regards

8/10 Good

Riccardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020
Response from Daria, Reception NH Poznań on 26 Sept 2020
Dear Riccardo, Thank you very much for sharing your opinion with us. We are glad you enjoyed your stay in NH Poznań. We are looking forward to seeing you again! Kind regards

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay
There was a small trade off with the hotel being on a street at the intersection of tram lines which did provide some noise interference, but otherwise everything else about the hotel and the service provided was excellent. From initial help with parking, they are very good about leaving the car in one of their four dedicated places outside whilst you sort yourself out, then their 24 hour protected car park is only 400m away at a very good rate (40zl). Also, my wife had a minor medical emergency and the receptionist was most helpful with complimentary bandages, etc. The breakfast was a bit limited due to the current restrictions, I would like to have had a bit more hot choice but otherwise perfectly acceptable. Only the sauna was working, with limited access and no plunge pool, due to the restrictions, but this was fine as well. The 10 minute walk to / from the old town is a good distance as it allows exercise before / after one's meal, say. There are many places to eat there, and don't try driving as parking spaces are at a premium everywhere in the town centre, and you would spend longer looking for one rather than just walking. Finally, a Sunday checkout of 3:00pm (instead of noon on our booking) was also a nice surprise as we were able to explore and then pack rather than the other way round - far more relaxing. Thank you, hotel, and all the staff we interacted with.
Stayed 2 nights in Jul 2020
Response from Daria on 2 Sept 2020
Dear Kenneth, thank you so much for your great comment about your stay in NH POZNAN. We are very proud that we could reach your expectations and our reception staff keep the highest standards of our services. Please don’t let us wait too long for your next visit! With kind regards

8/10 Good

Kamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from Edwina Kucharska FO Manager on 13 Feb 2020
Dear Gues, thank you very much for your trust for our hotel, we are glad that we could host you. Best Regards

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , location and price
Stayed 2 nights in Nov 2019
Response from Edwina FO staff on 29 Jan 2020
Dear Guest, we would like to thank you for taking the time to share your opinion with us. We appreciate you very kind feedback about your experiences and our service. We hope we will get the opportunity welcoming you back some day. Best regards!

8/10 Good

Alec

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another good stay in Poznan
When I arrived the computer system was down, but the reception staff were polite and helpful making sure I got checked in with no fuss and to my room quickly.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Amazing hotel
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room is next to the main road, may be a little noisy for light sleeper.. room size is small but compact and beds are comfortable
Stayed 1 night in Aug 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay in Poznan
Good, friendly and helpful service. Nice spa, great breakfast and comfortable beds. Clean, modern room with great amenities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and courteous. They spoke good English. Breakfast was excellent. Highly recommended.
Stayed 6 nights in Jul 2019
Response from Agnieszka Oćwieja, General Manager. on 10 Aug 2019
Dear Guest, we would like to thank you for taking the time to share your opinion with us. Nothing is more pleasant for us than the satisfaction of our guests, therefore it is great to hear you had an enjoyable stay. We hope you will come visit Poznań and our Hotel. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Nicholas, Uk

Liked: Cleanliness, staff & service, room comfort
Good hotel, good breakfast
Nice sensible hotel, well located. Very good breakfast and very good value. Room a little small and signs of wear and tear. No bath. Very comfortable bed.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Yakov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and 10 mins walk into square . Really enjoyed our stay 😁
Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
amenities were not working in the afternoon and the service was very poor
Stayed 1 night in Feb 2019

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Generally good
Mostly good, but check in was very slow and the front of the building was hard to access due to roadworks
Stayed 1 night in Nov 2018

10/10 Excellent

Ejiro

Very pleasant staff with nice facility and very cl
This hotel facilities were very clean . Staff very helpful. The food was nice. I would recommend the hotel to anyone.
Stayed 3 nights in Aug 2018

8/10 Good

Marta

Good
All Good, room clean but tired. Really nice breakfast and staff :)
Stayed 2 nights in Aug 2018

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 all round
Everything was lovely Thank you
Stayed 5 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Avoid rooms at back due to noisy ventillation plant.
Response from Front Desk / Szymon Kwiatek on 16 May 2018
We are extreamly sorry for that inconvenience. We have already fix that problem. If it's in any constellation next time you visit our hotel we will be sure to provide you with room best siuted to your demands. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option - highly recommended
We had a good stay at NH hotel. Situated in a good location, minutes away from the city centre. Huge room, quiet (apart from the outside construction) and very comfy bed.
Response from Front Desk / Szymon Kwiatek on 16 May 2018
We are glad to hear such complements. It's truly an honor. Best regards

10/10 Excellent

Chris, Hull, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 4 Star Hotel!
Great central location for us to go to the Old Town Square & The Poznan Half Marathon...currently road works out the front but didn’t affect our stay...helpful staff & clean rooms!
Stayed 3 nights in Apr 2018
Response from Front Desk / Szymon Kwiatek on 16 May 2018
We are glad that your stay was so enjoyable. Thank u for the kind words. Best regards

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New go to in Poznan
Great little place near the square
Stayed 5 nights in Feb 2018
Response from Agnieszka Oćwieja, General Manger on 12 Mar 2018
Dear Guest, thank you so much for your excelent rating and thank you for your stay at the NH Poznan. We appreciate you kind feedback about your experiences. We hope we will get the opportunity welcoming you back some day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and polite, hotel was great.
Stayed 3 nights in Jan 2018
Response from Agnieszka Oćwieja, General Manager. on 12 Mar 2018
Good day, thank you for your coment. Staff is one of our most valuable aspects that we try to keep on as professional level as possible. We are therefore very happy to hear that you enjoyed it as well. We hope we will be able to provide you with the best experience again in the future. Kind Regards.

8/10 Good

lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room!
Fantastic, large room on the 5th floor. Very quiet with a comfortable bed, big towels, Nespresso machine and excellent toiletries. On the downside, the only English speaking channel on the TV was CNN and the hotel does not offer a business centre for guests to use a computer. I was offered 15 minutes use for a charge, which I declined. Did not have breakfast at the hotel, so I cannot comment. Good location and very central for shopping centres, although building works right outside the front door which look like they may be there for some time.
Stayed 3 nights in Jan 2018
Response from Agnieszka Oćwieja, General Manager. on 12 Mar 2018
Dear Elisabeth, we really appreciate your kind feedback and thank you so much that you have taken your time sharing it with us. We are glad that you like our rooms and location. . You are right, NH Hotel Group offer a business center for an extra cost but our free wifi connection has a special high speed level. So far we are not experiencing any troubles from these constructions, that are being held in front of our hotel and we are expecting it to remain like that. We hope that we will be able to host you again in the near future! Kind Regards.

4/10 Poor

Amanda

Disliked: Staff & service, property conditions & facilities
Pricey for what reason
Our key cards stopped working every day and we had to get them rescanned several times. They charge for the breakfast 68 zolty and the charge for every bottle of water you drink. Over all the hotel isn’t a bad place but it can use some help.
Stayed 2 nights in Dec 2017
Response from Agnieszka Oćwieja, General Manager. on 12 Mar 2018
Dear Sir, we would like to thank you for taking the time to review our hotel and its facilities. We are sorry to hear, that you were feeling like we try to put a price on everything that we offer. Water and snacks are for free of charge in the hotel lobby. For all our guests I assure it is not so, and that we will be able to prove it to you during the next stay. Kind Regards.

8/10 Good

Lou, Innisfil, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Although the street is being totally renovated, the location is still good. Will look very nice when done (a year or two). The breakfast is nice but very limited at Christmas (understandable). Pricy breakfast ($25) when you can get a breakfast for $10-$15 anywhere else.
Stayed 9 nights in Dec 2017
Response from Agnieszka Oćwieja, General Manager. on 12 Mar 2018
Dear guest, we are greatful for taking the time to review our hotel. Great service and comfortable rooms are our top priorities, therefore it is filling us with joy that you truly enjoyed it. We are very sorry, that our breakfasts didn't meet your expectations during your stay. We are constantly improving our product and service so hopefully during your next visit you will notice the positive change. We hope there will be more opportunities to once again host you at NH Poznań. Kind Regards.

4/10 Poor

m, uk

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Good location but rooms smelled
My bathroom smelled bad and thought it was coming from the drains. After some resistance my room was changed and although the smell was better, it didn’t disappear. May have been furniture to building works outside. Breakfast was the same everyday and monotonous. The room key kept de-activating and had to make repeated visits to Reception to have it fixed. Internet was temperamental.
Stayed 6 nights in Nov 2017
Response from Front Desk / Szymon Kwiatek on 16 May 2018
We are extreamly sorry for the inconvenience. We apologize.

8/10 Good

Ivgeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017