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Reviews of Sunset Manor Guest House

4 out of 5
Sunset Manor Guest House
4 Kanaal Street, Van der Hoffpark, Potchefstroom, North West

Reviews

9.2

Wonderful

Rating 10 - Excellent. 14 out of 24 reviews" "
Rating 8 - Good. 9 out of 24 reviews" "
Rating 6 - Okay. 1 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CL

Stayed 4 nights in Nov 2023

10/10 Excellent

Ayanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ayanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Fortecare

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lebo is a very attentive host. Rooms are clean. Pillows could be changed getting hard and lumpy
Stayed 1 night in Oct 2023

10/10 Excellent

Ayanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Ayanda

Stayed 6 nights in Jul 2023

8/10 Good

Robin

Stayed 1 night in Jul 2023

10/10 Excellent

Ayanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

jemima

Stayed 1 night in May 2023

10/10 Excellent

Ayanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Ronel on 16 Dec 2020
Thank you for review, we would like to hear more about your experience, in order to improve our services. Kind Regards

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Sunset Manor will not see me again
Since I stepped in, I received an unfriendly vibe. The layout of the room not nice, steps down to bathroom. Bed uncomfortable. Owner not friendly and welcoming. Did not have a good experience, will not stay here in future.
Stayed 1 night in Nov 2020
Response from Bennie on 24 Nov 2020
Good Day Anonymous It is really difficult to respond to a review if we do not know who we are dealing with. We use Rest Assure Mattresses and up to now have only received complements on the bedding. I (the owner) would like to know exactly wat about the mattress you find uncomfortable do address the problem. I also would like to know who booked you into your room. I am normally not involved in booking in guests. You are welcome to contact me. Kind Regards Bennie Peters

8/10 Good

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Ronel on 16 Dec 2020
Good day thank you for your review. We would like to hear more about your experience in order to improve our serivecs.

10/10 Excellent

JJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a lovely stay. Will recommend this property and stay here again when the opportunity arise.
Stayed 2 nights in Mar 2020
Response from sm on 25 Mar 2020
Good day Thank you for your feedback, it is always good to know our guests experience. Take care

10/10 Excellent

Thandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service
My stay was excellent, Ben the owner is such a beautiful soul and so caring. we loved the place and will definitely go back . I was disappointed with Hotels.com sending negative feedback on my behalf that I didn't know of, this is poor and unnecessary act and pressure to the host. I value integrity and refrain from doing such as a third party.
Stayed 1 night in Feb 2020

10/10 Excellent

Mothusi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from SUNSET MANOR on 12 Jun 2019
Good day, Thank you for your review. Looking forward to seeing you again.

10/10 Excellent

Riaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from SM on 13 May 2019
Thank you for staying with us! We hope to see you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Everything was really super. I would just suggest the guesthouse not combine twin beds to make a ‘King’ bed. The matresses could also use a replacement in Room 4. Other than that, the place is palatial. Loved every moment!
Stayed 2 nights in Nov 2018

8/10 Good

Zelda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Maryna Truter on 16 Sept 2018
Thank you for staying with Sunset Manor Guest House.. We hope to see you soon again. Best wishes. Sunset Manor Guest House Management and Staff

10/10 Excellent

Sandile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from Maryna Truter on 21 Mar 2018
Thank you for staying with Sunset Manor Guest House.. We hope to see you soon again. Best wishes. Sunset Manor Guest House Management and Staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guest was great for our overnight stay for a wedding in the area
Stayed 1 night in Oct 2017
Thank you for staying with us. We hope to see you soon again. Best wishes. Sunset Manor Guest House Management and Staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
It was a lovely stay, the only complain is that from rooms 5 and 6 you can hear every movement of our neighbor in room 4 above your head. The A/C was a little tricky so my co-worker in room 5 said they same, you either were hot or cold, it was hard to get it sorted out. Otherwise it was a great stay and the staff were lovely.

8/10 Good

SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
It was amazing