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Reviews of Elgro Hotel

3 out of 5
Elgro Hotel
60 Wolmarans Street, Potchefstroom, North West

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 4 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Zelda

Stayed 2 nights in Feb 2024
Response from Helen on 16 Feb 2024
Thank you for your review. We enjoyed having you. We look forward to being able to welcome you back in the near future

10/10 Excellent

Rawle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always helpful. The building is an older type with a fridge in the room. Bed was very comfortable. Breakfast was good with limited selection. Location was safe.
Stayed 2 nights in Jan 2024
Response from Helen on 5 Feb 2024
Thank you for your feedback. We look forwrad to being able to welcome you back in the near future

10/10 Excellent

Sinoxolo

Stayed 1 night in Nov 2023
Response from Helen on 20 Nov 2023
Thank you for your feedback. It was great having you. We look forward to being able to welcome you back in the near future.

6/10 Okay

Johan

Liked: Staff & service
Disliked: Property conditions & facilities
Taps in bathroom did not work. Shower was terrible. Rooms are old and need renovation. Breakfast was excellent.
Stayed 1 night in Oct 2023
Response from Front Office Manager on 11 Oct 2023
Thank you for your comments. We are busy doing renovations to the hotel. Hopefully we can welcome you back in the near future

4/10 Poor

Matthias

Stayed 1 night in May 2023
Response from Management on 1 Jun 2023
Thank you for your rating. I am sorry you did not enjoy your stay with us. Hopefully we can welcome you back at a future date.

8/10 Good

Spaceman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my stay there was lovely
Stayed 1 night in Aug 2022
Response from Helen on 30 Aug 2022
Thank you for posting a review on the Elgro Hotel. We look forward to being able to welcome you back in the near future

8/10 Good

MH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Helen on 28 Apr 2021
Thank you for booking at The Elgro Hotel. We look forward to being able to welcome you back in the near future.

10/10 Excellent

Nika

Business traveller
Liked: Cleanliness, staff & service, room comfort
Super value, SUPER CLEAN, great staff
The staff is amazing, it is VERY CLEAN, which was great obviously. Whenever we had any issue or anything the staff quickly took care of it. They are actually even proactive as far as trying to help out any way they can. I had a great time staying there. Be aware, the hotel is not new and may appear a bit outdated but it is super clean, welcoming, great staff and overall good people. For example the sheets and the carpeting was impeccable everyday. What else do you need. Great value.
Stayed 2 nights in Mar 2020
Response from Helen on 15 Mar 2020
Thank you for a great review. We look forward to being able to welcome you all back

6/10 Okay

bruce

Travelled with family
Liked: Cleanliness, room comfort
hotel
rooms were very small ,i could not get cold water in bath to turn on,room was clean but very small.you can c its a very old hotel. however overall not bad for one night.
Stayed 1 night in Mar 2020
Response from Helen on 15 Mar 2020
Thank you for your review Hopefully we can welcome you back in the near future

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
The featured pictures are a false reflection of what the facility is. less attention is given to hygiene issues
Stayed 5 nights in Jan 2020
Response from Helen on 3 Feb 2020
Thank you for your review. I am sorry that you did not enjoy your stay. Did you speak to Management where someone would have been able to move your rooms or assist with any other queries you might have had? Hopefully we can welcome you on another occassion

8/10 Good

Johan, Pretoria

Travelled with partner
Liked: Staff & service
The retro look and feel. It felt if one was back in the 70s. All the 70 artifacts were kept and takes one back years. The food was very good.
Stayed 2 nights in Sep 2019
Response from Helen de Wet - Conference & Groups Manager on 30 Sept 2019
Thank you for your feedback. Hopefully we can welcome you back to the Elgro in the near future

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
I won’t recommend this place to anyone 😞
The wasn’t hot water and the building it really doesn’t look appealing outside it actually look scary for a hotel 👎it looks like a student resident then hotel from outside
Stayed 2 nights in Aug 2019
Response from Helen on 30 Sept 2019
Thank you for your feedback.

6/10 Okay

M

Liked: Staff & service
Stayed 1 night in Jul 2019
Response from Helen on 19 Jul 2019
Thank you for rating our Hotel. We look forward to being able to welcome you back at a future date.